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    Katie Hobson
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    Mike Boardman
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    Caroline
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Key Properties

1 Lowry Plaza, The Quays Salford
Greater Manchester
M50

0161 876 0070

Jul 26,2013
Minithumbup
By:
Jul 26,2013
0 people found
this helpful
I have used key properties for about 3 years now . I have had a previous experience with alot of unorganisation with many people running my property with no communication. I was considering changing letting companies but I have now organised for mike to only run my property and have had no problems i am able to contact him and he is always willing to help with any enquiries quickly and efficiently....
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Apr 08,2013
Minithumbup
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Apr 08,2013
0 people found
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Caroline was extremely helpful, prior to vacating the property i had a slight discrepancy with a couple of utility providers thankfully after contacting property management, Caroline liaised with the utility providers on my behalf and resolved the matter straight away. I would recommend and use again!...
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Oct 31,2012
Minithumbdown
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Oct 31,2012
1 people found
this helpful
I can not describe my anger towards this pathetic excuse of an agency, I dealt with a girl called Katie Hobson she was an absolute nightmare very rarely would she respond to any of my emails/ telephone calls I had to frequently chase up any type of repairs that needed to be done, I requested to speak to the Manager on numerous occasions to complain but he wasn\'t must use either. When it was time to renew our contract i would have to chase them to tell them to send us a new contract to which ...
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What agent could do to change your mind?
More competent and respond to emails and call backs etc....
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By: Kinny Mafia
Mar 29, 2013
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[[EDIT ORIGINAL START]] Hi I know how you feel, and I am also in a dispute with the F***ing idiots about deductions in my deposit! I have had soo many problems with them.I'm just soo glad I've left the idiots and have my own place now. [[EDIT ORIGINAL END]] Hi I know how you feel, and I am also in a dispute with the idiots about deductions in my deposit! I have had soo many problems with them.I'm just soo glad I've left the idiots and have my own place now.....
Sep 17,2012
Minithumbdown
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Sep 17,2012
0 people found
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I should not have used Key Properties to rent out my property for a number of years. Particularly over the previous 1-2 years, I had many problems with their incredibly unprofessional service and unprofessional employees. I had money taken from my account incorrectly and without notice, they also failed to tell me about a couple of serious problems with my property and a couple of smaller problems that they did get fixed took a VERY long time. They also refused to give me contact details of my c...
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Jun 20,2012
Minithumbdown
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Jun 20,2012
1 people found
this helpful
I\'ve lived in Salford Quays for the past 5 years, I\'ve had to deal with these idiots for 3 years. What can i say, my boiler broke last Jan and i had no hot water or heating for a month. My microwave oven broke so couldn\'t cook with the oven, just the hob. This is all in last winter. Took them over a month to sort the boiler, and 3 months to replace the oven. I\'ve never missed a rent payment or ever paid late. These morons are incompetent as letting agents or as a management company. I had to...
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What agent could do to change your mind?
Professional customer service, competence and helpfulness would be great as well. Nothing can help them, they should be shut down!
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Oct 03,2011
Minithumbdown
By:
Oct 03,2011
2 people found
this helpful
Absolutely useless. One star is pushing it. Rarely get calls back (had numerous issues with first apartment) and had to resort to sitting in their office until someone did talk to me. Don't be misled by the swanky offices - you will get dumped as soon as you pay your fees. They really don't give a monkeys. I'm moving out in a couple of months and will be glad to see the back of these jokers. Long list of problems that never got fixed, 2 blokes who let themsleves into my flat - when I was in it -...
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What agent could do to change your mind?
1, call tenants back 2. respond to emails 3. listen to what is being said 4. resolve problems as reported 5. be honest. it's hardly rocket science.
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Jul 12,2011
Minithumbdown
By:
Jul 12,2011
1 people found
this helpful
I used them to move into my new home with my partner. I completely agree with the above review. They acted like they couldn't care less, and weren't interested whether I took the property or not. The ONLY reason I ended up chosing Key Properties is because I could get slightly cheaper rent than an adjacent property. I really regret this decision. It has cost me extra, in the first 2 weeks, more money than I would save in the entirety of the year. The property is badly damaged (including bodily ...
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Mar 07,2011
Minithumbdown
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Mar 07,2011
2 people found
this helpful
I've have had a leak in my ceiling for six months to date. Key Properties have been worse than useless. In fact, I'd go as far to say that they don't care in the slightest for their tenants, all they are interested in is getting their initial commission and then you can go whistle. I would rather live on the street than have to deal with them again!!!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 1 5 0 0 0 0 0 0
Katie Hobson - upload your photo Katie Hobson
1 reviews

About Katie No description set View full profile
Mike Boardman - upload your photo Mike Boardman
1 reviews

About Mike No description set View full profile
Caroline  - upload your photo Caroline
1 reviews

About Caroline No description set View full profile

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