“I finally got free of this company over six months ......”
2 Star Review
Apr 08,2014
By:
'Aria'
Apr 08,2014
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M4
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M4
0
people found
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I finally got free of this company over six months ago and have had time to reflect, and compare them to my current letting agent, Dandara.
I have lived in the city centre for almost ten years, and Key Properties are undoubtedly the worst letting ...
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What agent could do to change your mind?
Train your staff on client interaction (on ALL levels, not just where money is involved).
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“Still a tenant waiting for my contract to end soon!! ......”
1 Star Review
Nov 25,2013
By:
'Tenant'
Nov 25,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M5
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M5
1
people found
this helpful
Still a tenant waiting for my contract to end soon!! I have had nothing but trouble with these so called agents. First of all, you do not need a deposit insurance they try and sell it to you saying you can not move in without ...
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1
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“Avoid avoid avoid as a landlord! No issues with the ......”
1 Star Review
Oct 08,2013
By:
'Landlady666'
Oct 08,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M5
Branch: Manchester, 227 Deansgate
Lettings (as a Landlord)
Postcode: M5
2
people found
this helpful
Avoid avoid avoid as a landlord! No issues with the sales team - they are actually very efficient - but the lettings are an absolute nightmare. We had furniture stolen from the flat (noticed by us not the agents), tenants leaving it in a tip, ...
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2
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“Stay away from these agents! They are the worst organisation ......”
1 Star Review
Aug 19,2013
By:
'cookie88'
Aug 19,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M3
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M3
3
people found
this helpful
Stay away from these agents! They are the worst organisation I have ever had to deal with. Do not expect to be moving into a clean property. Do not expect to given any notification that someone will be inspecting your property as someone may just ...
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3
people found
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“I have used key properties for about 3 years now . I ......”
3 Star Review
Jul 26,2013
By:
'Rachelopey'
Jul 26,2013
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M9
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Landlord)
Postcode: M9
0
people found
this helpful
I have used key properties for about 3 years now . I have had a previous experience with alot of unorganisation with many people running my property with no communication. I was considering changing letting companies but I have now organised for mike to only run my ...
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0
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“I have my property placed with Key properties for several ......”
5 Star Review
Jul 23,2013
By:
'Donal'
Jul 23,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M46
Branch: Manchester, 227 Deansgate
Lettings (as a Landlord)
Postcode: M46
0
people found
this helpful
I have my property placed with Key properties for several years and find them very professional. The last tenant left unexpected and they had the apartment rented again within 5 days... I highly recomend them...
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“KEY PROPERTIES are an absolute nightmare, i moved into their ......”
1 Star Review
Jul 12,2013
By:
'vivian'
Jul 12,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M11
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M11
2
people found
this helpful
KEY PROPERTIES are an absolute nightmare, i moved into their property in sportcity manchester, they are very nice and pushy before you move in , obviously very sales driven, right after they dont care about you, the property had a broken sofa, broken door locks and ...
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What agent could do to change your mind?
nothing could change my mind, they are despicable at customer service and maintenance.
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“Horrible, slow, unorganised and unprofessional. They have broken many promises.......”
1 Star Review
Jun 10,2013
By:
'Anonymous'
Jun 10,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M15
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M15
1
people found
this helpful
Horrible, slow, unorganised and unprofessional. They have broken many promises.
For instance, I was reassured 3 times, twice face to face and once by email, that my contract would be extended, just to be informed by mail, that I would have to move out 2 moths before ...
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1
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“Dreadful. Unhelpful when I lived there and even worse when ......”
1 Star Review
May 05,2013
By:
'Lucy'
May 05,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M50
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode: M50
0
people found
this helpful
Dreadful. Unhelpful when I lived there and even worse when I moved out. They kept £150 of the deposit for a 'deep clean' despite the fact that it was spotless. No paperwork to support this - no invoice, report of the condition, etc. When I asked ...
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What agent could do to change your mind?
Responded to my calls and emails; not tried to con me out of my deposit; treated me like a human being when I spoke to them.
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“Caroline was extremely helpful, prior to vacating the property i ......”
5 Star Review
Apr 08,2013
By:
'Stu'
Apr 08,2013
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M53
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode: M53
0
people found
this helpful
Caroline was extremely helpful, prior to vacating the property i had a slight discrepancy with a couple of utility providers thankfully after contacting property management, Caroline liaised with the utility providers on my behalf and resolved the matter straight away.
I would recommend and use ...
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0
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“With a full time day job, managing my six rental ......”
5 Star Review
Apr 08,2013
By:
'Sarah'
Apr 08,2013
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M14
Branch: Manchester, 227 Deansgate
Lettings (as a Landlord)
Postcode: M14
0
people found
this helpful
With a full time day job, managing my six rental properties was becoming really stressful. It was a big decision to go for a full property management package, but thanks to Key Properties I haven't looked back. I'd recommend Key time and time again. The ...
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“I can not describe my anger towards this pathetic excuse ......”
1 Star Review
Oct 31,2012
By:
'Kuanga'
Oct 31,2012
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
I can not describe my anger towards this pathetic excuse of an agency, I dealt with a girl called Katie Hobson she was an absolute nightmare very rarely would she respond to any of my emails/ telephone calls I had to frequently chase up any ...
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What agent could do to change your mind?
More competent and respond to emails and call backs etc....
Attached Filesnbsp;
1
people found
this helpful
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“As landlords of a property where Key Properties were acting ......”
1 Star Review
Oct 09,2012
By:
'LandlordsBeware'
Oct 09,2012
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Manchester, 227 Deansgate
Lettings (as a Landlord)
Postcode:
3
people found
this helpful
As landlords of a property where Key Properties were acting as our Managing Agents, we are convinced that they grossly misrepresented their function in their dealings with us ¢â‚¬â€œ our understanding is that their function involves being there as our representative with the tenants, and to ...
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3
people found
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“I should not have used Key Properties to rent out ......”
1 Star Review
Sep 17,2012
By:
'Cheryl'
Sep 17,2012
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
I should not have used Key Properties to rent out my property for a number of years. Particularly over the previous 1-2 years, I had many problems with their incredibly unprofessional service and unprofessional employees. I had money taken from my account incorrectly and without ...
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0
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“KEY PROPERTIES ARE THE COWBOYS OF THE LETTING AGENCY WORLD!!! ......”
1 Star Review
Sep 14,2012
By:
'Concideringgoingtothepapers'
Sep 14,2012
Branch: Manchester, 227 Deansgate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Manchester, 227 Deansgate
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
KEY PROPERTIES ARE THE COWBOYS OF THE LETTING AGENCY WORLD!!! STAY AWAY!!!
Myself and my partner moved to this area for work and had never lived here or rented before, so we looked around at a variet of agents until we came across a few ...
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What agent could do to change your mind?
The things Key Propertiea could do better is basically the complete and utter opposite to everything they have done. Could save themselves time and reputation by just handing problems with professionalism and with some compassion and understanding. Need a better complaints handling process and defo a better Manger- attitude stinks and would be sacked or diaciplined if he worked for most other companies.
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“I've lived in Salford Quays for the past 5 years, I've ......”
1 Star Review
Jun 20,2012
By:
'Incompetent'
Jun 20,2012
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
I've lived in Salford Quays for the past 5 years, I've had to deal with these idiots for 3 years. What can i say, my boiler broke last Jan and i had no hot water or heating for a month. My microwave oven broke so couldn't cook ...
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What agent could do to change your mind?
Professional customer service, competence and helpfulness would be great as well.
Nothing can help them, they should be shut down!
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1
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“Absolutely useless. One star is pushing it. Rarely get calls ......”
1 Star Review
Oct 03,2011
By:
'mariama'
Oct 03,2011
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
Absolutely useless. One star is pushing it. Rarely get calls back (had numerous issues with first apartment) and had to resort to sitting in their office until someone did talk to me. Don't be misled by the swanky offices - you will get dumped as ...
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What agent could do to change your mind?
1, call tenants back
2. respond to emails
3. listen to what is being said
4. resolve problems as reported
5. be honest.
it's hardly rocket science.
Attached Filesnbsp;
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people found
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“I used them to move into my new home with ......”
1 Star Review
Jul 12,2011
By:
'Angry'
Jul 12,2011
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
I used them to move into my new home with my partner. I completely agree with the above review. They acted like they couldn't care less, and weren't interested whether I took the property or not. The ONLY reason I ended up chosing Key Properties ...
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1
people found
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“I've have had a leak in my ceiling for six ......”
1 Star Review
Mar 07,2011
By:
'wotchit'
Mar 07,2011
Branch: Salford, 1 Lowry Plaza, The Quays
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Salford, 1 Lowry Plaza, The Quays
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
I've have had a leak in my ceiling for six months to date. Key Properties have been worse than useless. In fact, I'd go as far to say that they don't care in the slightest for their tenants, all they are interested in is getting ...
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2
people found
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