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    Laura Robinson
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Keith Pattinson Estate Agents

55 The Galleries Washington, Washington
Tyne and Wear
NE38 7SA

0845 1461608

Aug 09,2013
Aug 09,2013
6 people found
this helpful
The admin charge you have is an absolute joke. It states that if the property is removed by the seller you require a small fee. Well you failed to sell our house and our other agent did so the sale went through but to you this is us removing it from the market... Why do you deserve such a payment for failure? I must also add that when we made the agreement with yourselves we were told the agreement was the same as the agreement we had with our first agent, and they do not ask for such an admin f...
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By: adam2311
Sep 12, 2013
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Abd now they are lying saying there was an in depth discussion before we signed the contract saying we would still have to pay the admin fee if we changed to them when it was never mentioned once! This is a disgrace.....
Feb 25,2013
Feb 25,2013
5 people found
this helpful
Vicky at the washington branch did all she can, outstanding! Larua Robinson in complaints, well all i can say as much use as a chocolate fire gaurd. to sum it up, i was sent a letter stateing my tenant had given notice of 10 months, but left after 1, Pattinsons state it was a typo, but in the mean time did not market my property until the tenant left, therefore leaving a month with no marketing and a month behind where i dont have a tennant in. Apparently this is my fault and not there\'s....
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What agent could do to change your mind?
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By: Keith Pattinson,personally.
Mar 19, 2013
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I looked into this personally,and we admit there was a typing mistake in the letter informing him that the tenants were vacating ,so it read the tenants were vacating in 13 months time,but this did not mean we should pay Mr Green the extra 12 months rent he sought. Sometimes we are prevented from giving further information in view of client confidentiality He is welcome to his view. Our mission is to ensure clients are happy,but rarely do they bother to give positive comments with such sites.....
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  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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