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Keith Pattinson Estate Agents

51 Fawcett Street Sunderland
Tyne and Wear
SR1 1RS

0845 1461606

Mar 31,2015
Minithumbdown
By:
Mar 31,2015
3 people found
this helpful
Came hundreds of miles to view a property to find they had not turned up for appointment. Said they had left message on my answerphone but they had not. I spoke with this self centered female who showed complete contempt. The woman claimed she had not been given the key. She still could have let me know!...
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What agent could do to change your mind?
turned up for appointment or let me know they couldn't
Was this helpful? Yes
Jul 17,2014
Minithumbdown
By:
Jul 17,2014
4 people found
this helpful
I knew how stressful selling a house could be so when Michael came out to my house I decided to take their "all inclusive" package for £2750.00 + VAT therefore £3300.00 as this was inclusive of solicitor fees and most other costs incurred when selling your property. I was assured by Michael that I would have nothing to do but sit back and leave it all to them. The process started off great and within four days I had had three viewings and really good feedback from Pattins...
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What agent could do to change your mind?
Their job and helped in the fact that they had taken full payment and also the solicitor had charged me as well, instead of telling me it\'s not their problem.
Comment on agent fees
Highway robbery, I would have been happy to pay if they had did what they said they would do. In reality they got paid for very little work or effort by them.
Was this helpful? Yes
Jan 14,2013
Minithumbdown
By:
Jan 14,2013
6 people found
this helpful
I had my house up for sale with Keith Pattinsons for a good year and a half with every sale falling through, it failed to sell at auction. After moving to another agents, it sold within 24 hours and was completed within 4 weeks. Keith Pattinsons threatened legal action and charged £1.5k for the sale, despite it being sold through another agent as the couple who bought were introduced by them but refused to see it through with them due to their incompetence. They paid 10k more through th...
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What agent could do to change your mind?
Their job!
Was this helpful? Yes
By: Pattinson Estate Agents
Jan 16, 2013
View all comments (1)
We note your comments made above however we work to agency terms which clearly state our terms of business. We are regulated by RICS and are also members of the RICS Ombudsman Scheme who are obliged to look into all complaints. We would have been happy to release our files for scrutiny by the Ombudsman for a final ruling. I further note your comments made with regards to mortgage lenders and insurance companies? I can confirm that as agent we do not have any involvement in these particula....
Dec 02,2010
Minithumbdown
By:
Dec 02,2010
0 people found
this helpful
Full of promises - tried to reduce price to unacceptable level. Constant marketing calls to buy and sending prospective viewers around who were not in a position to buy to up their targets no doubt. I am now trying to remove my property from their books - 3 emails later - no reply and still on their website. Cowboys, do not touch with barge pole. You have been warned....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £102,000
  • Max: £102,000

Letting No data



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