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Keith Pattinson Estate Agents

224 Chillingham Road Heaton, Newcastle upon Tyne
Tyne and Wear
NE6 5LP

0845 1461592

Feb 19,2015
Minithumbdown
By:
Feb 19,2015
3 people found
this helpful
They have been a nightmare since day one,when we took on the property a few years ago they quoted us a lower figure for deposit/fees. It was £100 more than expected so I had to borrow money. The required us both to have gaurantors which was a long and gruelling process. We desperately needs our sink and fridge replaced for a considerable amount of time and even then the sink wa smerely repaired (badly). When we finally decided to move out they tried to charge us extra rent and conveniently...
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What agent could do to change your mind?
Additonal fees added after moving out.
Comment on agent fees
Additonal fees added after moving out.
Was this helpful? Yes
Aug 05,2014
Minithumbdown
By:
Aug 05,2014
1 people found
this helpful
1.) viewed on 8 July and took the place up. Landlord should have been over joy, but I was asked to move in on 21 July. I said fine. Drove 3 hours to pick up the keys on 21. I was told gas inspection not ready. I couldn't move in. No call, agent argue the move in date was 22. I asked her, when did you inform me that? 2.) everything is dirty! Toilet has poo in it and yellow stains but it was marked clean. Ovens are filthy, they were marked clean. Light bulbs not on, marked no issue. Carpet was fu...
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What agent could do to change your mind?
Be honest about the move in inventory. Not to make me pay when I move out when it is not my fault. I suspect they may try. At this point, I worry about their integrity.
Was this helpful? Yes
Jan 06,2011
Minithumbdown
By:
Jan 06,2011
2 people found
this helpful
They are an absolute joke in every way shape and form. We asked them for a small bit of maintenance on a house we have been renting for two years and they have done nothing in eight months despite repeated phone calls, three property visits - where 'it will be sorted out immediately'. Can't advise enough not to go with them. The most incompetent people I have ever come across in any business or company....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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