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Keith Pattinson Estate Agents

88 Claypath Durham
County Durham

0845 1461589
Website not available

Properties for Sale
Properties to Rent

Nov 22,2013
By: 'Mr Tenant'
Nov 22,2013
6 people found
this helpful
Cowboys. Lied about landlord possessions being removed from the property prior to occupation. Said they\'d obtain a key for a locked cupboard then denied this. Very poor repair service. Took an age chasing refund of deposit when we moved out, and then tried it ...
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What agent could do to change your mind?
Not lied prior to property occupation and throughout tenancy.
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Was this helpful? Yes
Jun 08,2012
By: 'Laura'
Jun 08,2012
2 people found
this helpful
Viewed one property with pattinsons. Told them I would phone if interested in taking it to rent. Received phonecalls from two different staff leaving 5 voicemails each one repeating what they said. Would think they would have the common sense to take a hint I was ...
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What agent could do to change your mind?
Apologise for the constant phonecalls. Improve communication so only one member of staff phones. Improve customer service skills! Even better staff training or new staff!!
Attached Files
Was this helpful? Yes
By: Keith Pattinson,Chairman
Aug 01, 2012
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Strange many agents criticised for not following up,and our clients expect this. Would it not have been better for viewer to say not interested and why not interested ...
Aug 12,2011
By: 'WillKnn'
Aug 12,2011
0 people found
this helpful
I am based in the North East of England and just recently got married and have been looking for a property to rent. Now I am not sure if anyone has driven through the Durham/Newcastle areas and looked at some of the signs on ...
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Was this helpful? Yes
By: dassia
Feb 23, 2012
View all comments (1)
Blatantly written by Pattinsons!! Like the previous dozen or so reviews! You could have at least spread them out a bit obviously believe all your prospective clients are idiots. Shame on you! ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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