Keats Estate Agents
Haslemere Guildford, Haslemere, GU27
1/5, 6 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

Opening Hours
Address

Keats Estate Agents
26 High Street
Haslemere
Surrey
GU27 2HW
01428 661622

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £1,000 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 6 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I just wanted to reiterate the other review of this ......”

Share on :
Mar 07,2016
Minithumbdown
By: 'Keats Haslemere'
Mar 07,2016
1 people found
this helpful
I just wanted to reiterate the other review of this branch as we have had the exact same problems and are having a dreadful time presently arguing about our requirement to have the chimney swept. The maintenance coordinator is incredibly condescending and rude and frankly, ...
read full review
Comment on agent fees
bad.
Was this helpful? Yes

“The letting arm of this agency leaves everything to be ......”

Share on :
Jan 12,2015
Minithumbdown
By: 'unhappyextennant'
Jan 12,2015
3 people found
this helpful
The letting arm of this agency leaves everything to be desired. They have been dishonourable and verging on dishonest in their dealings with me when they feel it is warranted. Once you have signed on the line and they have your money God help you ...
read full review
What agent could do to change your mind?
Without your tennants you have no business regardless of how many wonderful properties you have on your books. You need to give some serious customer service training to your lettings arm in Haslemere. Your tennants are not second class citizens and neither are your contractors. Treat them with respect and honesty and your company will flourish. You have a reputation that is not positive in the local area and take this as the trigger for improvement that reading the reviews is long over due in Haslemere.
Attached Filesnbsp;
Was this helpful? Yes

“I have been renting for over 10 years with different estate ......”

Share on :
Apr 14,2014
Minithumbdown
By: 'extenant'
Apr 14,2014
5 people found
this helpful
I have been renting for over 10 years with different estate agents and also private landlords. From my experience as a tenant I must say that the worst was renting a property managed by Keats in Haslemere. The only time they have been professional was on ...
read full review
Was this helpful? Yes
By: Keats Letting
Jul 21, 2014
View all comments (1)
Complaints like this are always disappointing and sadly we are unable to offer any resolution when the complainant hides behind a blog and won't even reveal their identity. Keats always use external inventory clerks in order to avoid bias and tenants have every opportunity to contest the inventory at the check in appointment which is taken at their pace and follows up with a check in report. Tenants are invited to attend the check out appointment giving every opportunity to comment on complicat ...

“Avoid this incompetent company at all costs - whether you ......”

Share on :
Jan 09,2012
Minithumbdown
By: 'Ex-Keats tenant'
Jan 09,2012
3 people found
this helpful
Avoid this incompetent company at all costs - whether you are tenant or landlord. I have never been spoken to in such a rude, condescending, patronising manner in all my life. The staff in the lettings office in Haslemere are rude, unhelpful and totally incapable ...
read full review
What agent could do to change your mind?
No I do not wish to discuss this with the agent via this method. I have written to the MD of the Haslemere office and would prefer to deal with him directly. There are too many things they could have done better throughout our tenancy to change my mind that it really isn't worth writing them down here.
Attached Filesnbsp;
Was this helpful? Yes

“rented from them for a year. Treat tenants like scum ......”

Share on :
Jun 29,2011
Minithumbdown
By: 'cckin'
Jun 29,2011
1 people found
this helpful
rented from them for a year. Treat tenants like scum and try to take every penny off you. I was made to revisit the property solely to remove a smear from a mirrror (else my deposit would be deducted). Suddenly the professional cleaner clause payable ...
read full review
Was this helpful? Yes

“I urge you not to use these letting agents. Terrible ......”

Share on :
Nov 29,2010
Minithumbdown
By: 'littleperfect'
Nov 29,2010
3 people found
this helpful
I urge you not to use these letting agents. Terrible service from start to finish. Messages never get passed on, they have a shockingly relaxed attitude to complaints and even slag each other off to you. Quite frankly I don't want to get dragged into ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Keats Estate Agents, Haslemere GU27 2HW


As Seen On

Find the Best Agent to
Sell or Rent Your Home