Keatons
Kentish Town, London, NW5
3.9/5, 25 reviews
72% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Keatons
316-318 Kentish Town Road
Kentish Town,London
Greater London
NW5 2TH
020 7424 7788

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 99% £1,500 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 2 3 5 6 0 3 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Latest Properties

No Properties

“Top quality service! Michael at Keatons has b......”

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Aug 16,2019
Minithumbup
By: 'Drew Burns'
Aug 16,2019
0 people found
this helpful
Top quality service! Michael at Keatons has been extremely helpful, informative and supportive throughout the process making it very easy and enjoyable. He dealt with all our questions and queries in a friendly and professional manner making sure we understood everything and always kept us ...
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“I've let my flat through Keatons Kentish Town......”

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Aug 09,2019
Minithumbup
By: 'Heather Wright'
Aug 09,2019
0 people found
this helpful
I've let my flat through Keatons Kentish Town Office for several years now. Mark Peavot has always found me excellent and reliable tenants and made the tenancy arrangements very easy. I also have to mention Keatons property maintenance superstars Hayley and Simona. I had wondered ...
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“Profesional, attentive and friendly. After sh......”

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Jul 31,2019
Minithumbup
By: 'Fatima Ceballos'
Jul 31,2019
0 people found
this helpful
Profesional, attentive and friendly. After showing us our ideal flat, Michael has been very efficient in updating and getting back to us when needed, smoothing the whole process for us. Cannot recommend enough....
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“Great service all round - Mark at the Kentish......”

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Jul 30,2019
Minithumbup
By: 'Oliver'
Jul 30,2019
0 people found
this helpful
Great service all round - Mark at the Kentish Town branch was very helpful, friendly and professional, he was always on time for all viewings and kept us up to date with great comms....
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“Very Good Service...”

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Jul 18,2019
Minithumbup
By: 'Joshua Levine'
Jul 18,2019
0 people found
this helpful
I have used Keatons for a number of years and am extremely happy with the service provided. Mark and the team are friendly and helpful, while any problems have been promptly and efficiently overcome....
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“Open and Helpful...”

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Jul 05,2018
Minithumbup
By: 'CCV'
Jul 05,2018
0 people found
this helpful
Jas Singh​ was really open, helpful and kind to a first time buyer who had no idea what was going on! He was very quick with replying to queries and at explaining each stage of the process. Thanks Jas!...
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“Highly recommend...”

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Jun 06,2018
Minithumbup
By: 'Malden'
Jun 06,2018
0 people found
this helpful
Jas was always very efficient, helpful and friendly! I would definitely recommend him to take care of all your property needs!...
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“Flat sale...”

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Jun 04,2018
Minithumbup
By: 'Iona'
Jun 04,2018
0 people found
this helpful
Jas at Keatons did a brilliant job selling my flat for me. Despite a tricky market he kept getting me viewings and regular offers. He was really open, honest and easy to talk to, I could always trust I was getting sound advice from him. ...
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Comment on agent fees
Good value and very willing to negotiate.
Was this helpful? Yes

“Excellent service...”

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May 23,2018
Minithumbup
By: 'Claire'
May 23,2018
0 people found
this helpful
I have used Keatons before and on returning to them to sell my flat 10 years later, I found them to still be the best in Kentish Town - thorough, positive, honest and helpful. Jas has recently joined them and is a brilliant new member of ...
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Comment on agent fees
The fees are very fair given the work done.
Was this helpful? Yes

“I recently rented my flat through the Keatons Kentish Town ......”

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Feb 21,2018
Minithumbup
By: 'Penny'
Feb 21,2018
0 people found
this helpful
I recently rented my flat through the Keatons Kentish Town branch and had a very good good experience. New to being a landlord they guided me very well and gave excellent advice. Many thanks to Mark and the team for doing such a great job....
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Comment on agent fees
There fees were comparable with other agents I met. They clearly set out all of their fees and others costs.
Was this helpful? Yes

“Let my flat in Kentish Town via Keatons and had ......”

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Feb 06,2018
Minithumbup
By: 'Laurence'
Feb 06,2018
2 people found
this helpful
Let my flat in Kentish Town via Keatons and had a excellent experience. Ross and his team were diligent and helpful all the way through....
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Comment on agent fees
Good
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“AVOID LIKE THE PLAGUE!!Keatons proved to be the most ......”

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Mar 06,2014
Minithumbdown
By: 'Benjamin'
Mar 06,2014
8 people found
this helpful
AVOID LIKE THE PLAGUE!! Keatons proved to be the most unprofessional lettings and property management agency that I have ever experienced. Especially the administration part of the business seems massively disorganised. Throughout our entire renting period we had constant problems with this agency - but ...
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What agent could do to change your mind?
THE MOST UNPROFESSIONAL 'SERVICE' IN LONDON
Attached Filesnbsp;
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“I bought through Keatons recently and they were very good ......”

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Oct 24,2013
Minithumbup
By: 'Bobby444'
Oct 24,2013
1 people found
this helpful
I bought through Keatons recently and they were very good in guiding me through the various stages of the buying process. I would recommend them to friends and family....
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“I would like to say a thank you to Sally ......”

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Oct 10,2013
Minithumbup
By: 'Highly Recommended'
Oct 10,2013
1 people found
this helpful
I would like to say a thank you to Sally and James for their assistance in the process. As with all sales it did no go completely smoothly but they were always available to ensure that any obstacles were successfully overcome. I would hesitate in ...
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“Excellent service - I would definitely use them again! After ......”

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Oct 10,2013
Minithumbup
By: 'Henry'
Oct 10,2013
0 people found
this helpful
Excellent service - I would definitely use them again! After my initial sale fell thru, they were very efficient and found me another buyer within a few days!...
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“I sold my flat for a record price of 650k ......”

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Oct 10,2013
Minithumbup
By: 'Hannahb'
Oct 10,2013
1 people found
this helpful
I sold my flat for a record price of 650k in 3 days through Keatons. Both Sally and James were excellent. Don't normally leave reviews, but I have just finished my second bottle of shampoo now that we have completed....
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“Shocking experience - how dare people providing a service treat ......”

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Aug 19,2013
Minithumbdown
By: 'beyond disappointed'
Aug 19,2013
8 people found
this helpful
Shocking experience - how dare people providing a service treat paying customers the way Keatons did to us? Dishonest, rude, unhelpful, misleading, confused, but more importantly they have no handle on the one thing they're supposed to do and that's coordinate the paperwork! Our landlady ...
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“Where to begin! I purchased a property and this was ......”

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Aug 16,2013
Minithumbup
By: 'Karen Butterworth'
Aug 16,2013
1 people found
this helpful
Where to begin! I purchased a property and this was against a horrendous backdrop of my husband having two life threatening brain haemorrhages which left him paralysed and hospital bound for over a year. James was always available to advise and hand hold, even when ...
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“I want to thank the Keatons lettings team for finding ......”

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Aug 08,2013
Minithumbup
By: 'Gemma J'
Aug 08,2013
0 people found
this helpful
I want to thank the Keatons lettings team for finding me lovely tenants and making the whole process simple and stress free. You guided me through step-by-step when I initially found the idea of renting my home quite daunting. I will highly recommend anyone I ...
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“My experience with Keatons can be summarized in just a ......”

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Jan 12,2013
Minithumbdown
By: 'Chulin'
Jan 12,2013
26 people found
this helpful
My experience with Keatons can be summarized in just a line: you will never know what is going to happen because it all comes down to the management and employees of the branch you are dealing with. We rented a flat with them in 2005 and ...
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By: Eric C
Feb 08, 2013
View all comments (2)
Hi Chulin, Unfortunately I'm having the same problem with Keatons. How did you get the landlord's email? Thanks ...

“Please avoid them at all costs for the following reasons ......”

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Feb 23,2012
Minithumbdown
By: 'RAOC71'
Feb 23,2012
26 people found
this helpful
Please avoid them at all costs for the following reasons which we experienced: - They constantly pushed 18 month or longer contracts at us (claiming these are the norm and that tenants were requesting them) whilst advising tenants that I as the Landlord was only accepting ...
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What agent could do to change your mind?
Nothing in the end. They should not be allowed to trade.
Attached Filesnbsp;
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“I have been a "loyal" customer of Keatons for a ......”

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Jan 28,2012
Minithumbdown
By: 'Kentish Town landlady'
Jan 28,2012
21 people found
this helpful
I have been a "loyal" customer of Keatons for a number of years. I live overseas and trusted them to look after my flat through their full management service. Particularly lately, they have failed to take any sort of initiative, require constant reminders to follow ...
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What agent could do to change your mind?
if they actually work to earn their management fee, and responded to my queries, I would stay on
Attached Filesnbsp;
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“I have a flat with a managed service provide by ......”

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Jan 26,2011
Minithumbdown
By: 'Adam'
Jan 26,2011
19 people found
this helpful
I have a flat with a managed service provide by Keatons. They are extremely slow to respond to any queries and the staff at their managed service never return phone calls and seem to go out of their way to prevent work from being done....
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“I found Keatons very helpful, the lettings agents where not ......”

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Jul 21,2010
Minithumbup
By: 'Rogalka'
Jul 21,2010
4 people found
this helpful
I found Keatons very helpful, the lettings agents where not pushy, knew the area very well and were able to advice me on many things, I was also really impresed with their photography and publicity, it looks very professional and attractive....
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“Terrible. Unable to show me contract until I paid a ......”

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Apr 07,2010
Minithumbdown
By: 'Anon'
Apr 07,2010
18 people found
this helpful
Terrible. Unable to show me contract until I paid a deposit. Contract hugely unreasonable (was outside AST limit). I attempted to negotiate, they just left it until I ran out of time because I was commited to move out of my previous property. Avoid....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:11 PM 22/02/2018 by Claire Mardle

Awards won by Keatons, London NW5 2TH


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