Keatons
Bow, London, E3
4/5, 52 reviews
77% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
71% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Keatons
397-399 Mile End Road
Bow,London
Greater London
E3 4PB
020 8981 7788

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £8,500,000
Lettings 75% 71% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 11 8 17 2 8 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Latest Properties

No Properties

“Really helpful...”

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Jun 12,2019
Minithumbup
By: 'James'
Jun 12,2019
0 people found
this helpful
Was quick to respond to any query and very helpful in his manner. Provided an ideal property based on our criteria and was available at short notice...
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“Washing Machine Issues...”

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May 16,2019
Minithumbup
By: 'Alex'
May 16,2019
0 people found
this helpful
Joe from Property Management was extremely helpful in getting a new washing machine for our flat. This was the second issue with the machine, and then it was condemned, within a week we had a new one thanks to Joe and the help from John ...
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Comment on agent fees
N/a
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“Great Service from start to Finish...”

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May 14,2019
Minithumbup
By: 'L&D Stepney'
May 14,2019
0 people found
this helpful
After failing to sell our property online and then through another local agency we then tried again and interviewed Keatons and two others to become our sole agent. We knew the market was fairly flat and our property would only appeal to a specific buyer. ...
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Comment on agent fees
The fees were fine and what we would have expected for this sale.
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“Scamsters...”

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Apr 18,2019
Minithumbup
By: 'TJ'
Apr 18,2019
0 people found
this helpful
This is one dodgy estate agent. They will charge you massive fees for independent check in/check out. This same company is the one they use for cleaning so is most definitely not independent. It will be a massive fight at the end to keep ...
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Comment on agent fees
Too high
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“AVOID KEATONS LIKE THE PLAGUE...”

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Sep 24,2018
Minithumbdown
By: 'Jess'
Sep 24,2018
1 people found
this helpful
I had very specific requirements when I moved into the flat that I'm renting from them. Though these were agreed to before I paid the deposit none of them were met before the inventory took place. Keatons had three weeks to perform the cleaning, furniture ...
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Comment on agent fees
They aren't worth the money. In fact they've ended up costing me more money because of their incompetence
Was this helpful? Yes
By: Jess
Sep 26, 2018
View all comments (1)
Just to add to this review, Hayley from the maintenance team lied to Tower Hamlets council about my pre-move requirements when I reported Keatons. I was very clear about wanting the mould removed and the walls repainted and even went as far as providing the application forms and emails in which this was stated but rather than apologise for the mistake, she kept lying. Do not trust these snakes! ...

“Very Helpful...”

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Jun 27,2018
Minithumbup
By: 'Nick.Ak'
Jun 27,2018
0 people found
this helpful
Allan has been very helpful. We met at the property on time and he was very welcoming and provided with all the information needed, without any pressure. He kept in touch and also kept updating me on the whole process and sorted all issues out ...
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Comment on agent fees
good
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“FIVE STAR RATING...”

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Jun 26,2018
Minithumbup
By: 'Special K'
Jun 26,2018
0 people found
this helpful
We purchased our lovely apartment and Henry Chisholm was so professional and kept us up to date with progress of purchase. Henry and Keaton Staff have all been fantastic and I would recommend Keatons for buying, selling or renting....
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Comment on agent fees
Good
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“Excellent service...”

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Jun 07,2018
Minithumbup
By: 'Olga P'
Jun 07,2018
0 people found
this helpful
Helpful and efficient throughout, Richard and the team at Keatons were a pleasure to deal with. They even let us have a few extra viewings throughout the process so we could measure up furniture etc, which was great....
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“Great experience!...”

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Jun 05,2018
Minithumbup
By: 'Mary'
Jun 05,2018
0 people found
this helpful
Alan has been great! Responsive, clear and truly honest. He listened to exactly what I wanted and helped me to find my dream home! He's calm, no pressure approach made working with him an absolute pleasure!...
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“Alan the star!...”

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May 28,2018
Minithumbup
By: 'Lucy'
May 28,2018
0 people found
this helpful
Alan has made moving a dream, he is the best, most honest estate agent I have ever met! He gets on to the case super quick and keeps you updated throughout. Because of Alan's amazing ways, I will continue to use Keaton's as an estate ...
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“Fantastic and professional experience...”

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May 24,2018
Minithumbup
By: 'JK'
May 24,2018
0 people found
this helpful
We used Keatons to rent our first student house and from start to finish they were very helpful and professional. Alan was very friendly and efficient and helped make the process very easy and fast but also helped explain everything so we always knew what ...
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“Keatons comes recommended...”

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May 21,2018
Minithumbup
By: 'Patrick Purcell'
May 21,2018
0 people found
this helpful
Heard some good things about Keatons from friends in the local area and they did not disappoint. Our agent Alan, found us properties that fit our search criteria perfectly and wasn't spammed with options that would not work for us, unlike some other agencies. Any ...
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Comment on agent fees
Fees were reasonable and justified the price
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“Professional...”

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May 21,2018
Minithumbup
By: 'Elizabeth J'
May 21,2018
0 people found
this helpful
As a first time buyer, I was dealing with a lot of different agents and agencies in the local area and Richard at Keatons was by far the most professional. He provided regular updates by signposting me to new listings that were within my price ...
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“Great service throughout...”

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Apr 30,2018
Minithumbup
By: 'Raj'
Apr 30,2018
0 people found
this helpful
We recently sold our house through Keatons, and this was in no doubt down to the tireless work from Lak. He kept a constant dialogue open between all parties to ensure transparency, and was always on hand if we had any questions. Would recommend his 5 ...
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Comment on agent fees
see review
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“Fantastic service from Lak at Keatons Bow...”

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Apr 30,2018
Minithumbup
By: 'Jenny'
Apr 30,2018
0 people found
this helpful
I cannot recommend Lak and the team at Keatons Bow highly enough. I had found a property to buy without having started to sell my current house, so needless to say I was under pressure to sell very quickly. I got several quotes from different ...
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Comment on agent fees
Because we needed the house to sell quickly, we didn't think it the best plan to negotiate the fees down, and given that they were successful in selling the house in the timeframe and for the price that we wanted, I think the fee was worth paying.
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“Great service!...”

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Apr 27,2018
Minithumbup
By: 'Kelly Woodward'
Apr 27,2018
0 people found
this helpful
Bought my first property in the area before Christmas 2017 and I must say that the service from Henry was immaculate from start to finish. I was given options within my budget and most importantly he clearly had a really good knowledge of the area, which ...
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“Another great experience with Keatons Bow office, Joe Harvey was ......”

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Feb 22,2018
Minithumbup
By: 'Lou'
Feb 22,2018
0 people found
this helpful
Another great experience with Keatons Bow office, Joe Harvey was on point with his market appraisal and his strategy for us to sell our property which we purchased through Keatons. Subsequently helping us achieve a price way above our expectations and progressing the sale smoothly ...
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Comment on agent fees
Good
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“I let 3 of my flats with Keatons and these guys ......”

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Feb 15,2018
Minithumbup
By: 'Matt Slark'
Feb 15,2018
0 people found
this helpful
I let 3 of my flats with Keatons and these guys seem to get better and better every year. Their service is brilliant, Oliver and his experienced team put me at ease. I have a few more properties and will definitely be giving these to Keatons....
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Comment on agent fees
Very reasonable
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“Really pleased with the effort from Keatons and in particularly ......”

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Feb 16,2016
Minithumbup
By: 'Lawrence'
Feb 16,2016
0 people found
this helpful
Really pleased with the effort from Keatons and in particularly Joe. The sale was a bit difficult due to my low lease but they give me sound advice throughout the process...
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Comment on agent fees
Good
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“Terrible service from start to finish - I encountered a ......”

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Dec 17,2015
Minithumbdown
By: 'Martyn'
Dec 17,2015
3 people found
this helpful
Terrible service from start to finish - I encountered a number of issues when engaging Keatons to let my property out. Their failings have subsequently been recognized and accepted by their Head Office following a formal complaint. Issues included: - Keatons have accepted that tenant ...
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“After having my property on the market with another agent ......”

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Oct 16,2015
Minithumbup
By: 'Gary'
Oct 16,2015
0 people found
this helpful
After having my property on the market with another agent for sometime I was growing frustrated with the lack of activity and in particular the lack of communication. As such I contacted Keatons and spoke to Simon Jackson, he came around and valued my property ...
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“After getting multiple emails of irrelevant properties from other agents ......”

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Oct 08,2015
Minithumbup
By: 'David'
Oct 08,2015
2 people found
this helpful
After getting multiple emails of irrelevant properties from other agents Henry from Keatons kept me well informed with properties that matched my criteria perfectly. Due to this along with his competence in delivering quality customer service my search was made easy. I am glad to ...
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“We recently sold a property through Keatons, Bow Branch and ......”

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Oct 08,2015
Minithumbup
By: 'Sammi'
Oct 08,2015
1 people found
this helpful
We recently sold a property through Keatons, Bow Branch and despite our property being on the market for over 6 months with one of their competitors they managed to find a buyer within the first two weeks. To be honest it has been a very quick ...
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“We registered with a number of agents whenStarting our property ......”

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Nov 14,2014
Minithumbup
By: 'Emma L'
Nov 14,2014
1 people found
this helpful
We registered with a number of agents when Starting our property search and we received some indifferent levels of service. Only two agents ever stayed in contact and Keatons was one of those. We ended up finding through them and they made the whole sales ...
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“Just sold my warehouse flat in Bow Quarter and received ......”

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Nov 13,2014
Minithumbup
By: 'Davey'
Nov 13,2014
1 people found
this helpful
Just sold my warehouse flat in Bow Quarter and received notable service from Keatons. I found all the staff to be very helpful and informative. Thank you...
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“Very poor. We used Keatons to rent an apartment in ......”

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Jul 22,2014
Minithumbdown
By: 'Unhappy tenant'
Jul 22,2014
3 people found
this helpful
Very poor. We used Keatons to rent an apartment in Bow. We found them to be unhelpful as well as unresponsive. When they have contacted us, particularly in relation to negotiating the return of our deposit, they were inaccurate in the statements which they made. ...
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“In opposition to the condition of this website: "*I confirm ......”

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Jul 09,2014
Minithumbdown
By: 'Andy'
Jul 09,2014
4 people found
this helpful
In opposition to the condition of this website: "*I confirm that I am not associated with this agent in any capacity other than as an existing or past customer. I understand the consequences of attempting to influence a ranking by posting a false or misleading ...
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“Just used Keatons to sell two flats in Candy Wharf ......”

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Nov 18,2013
Minithumbup
By: 'Aaron'
Nov 18,2013
2 people found
this helpful
Just used Keatons to sell two flats in Candy Wharf Bow. Super efficient and great prices achieved on both apartments. Special mention to Lars, Ahmed and Patricia for always being at hand with sound advice when it was needed....
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“Great service from this firm. Really helped with a problematic ......”

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Nov 15,2013
Minithumbup
By: 'Jack'
Nov 15,2013
0 people found
this helpful
Great service from this firm. Really helped with a problematic sale with a low lease and difficult tenants. Well done to all involved, Lars, Jon, Martyn...
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“Keatons acted for me in the sale of my house. ......”

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Nov 13,2013
Minithumbup
By: 'J Kaboul'
Nov 13,2013
1 people found
this helpful
Keatons acted for me in the sale of my house. The service received and price achieved were nothing short of brilliant. We had an open day of 22 viewings, received 5 offers all of which were considerably higher than the three other agents valuations. Many thanks to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:31 AM 11/01/2018 by Claire Mardle

Awards won by Keatons, London E3 4PB


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