100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Latest Reviews
7th Jul 2020
reviewed by 'Ashleigh'
29th Jun 2020
reviewed by 'Flor'
24th Jun 2020
reviewed by 'Dione'
22nd Jun 2020
reviewed by 'Marta'
15th Jun 2020
reviewed by 'Antoine'
18th Jan 2020
reviewed by 'Miguel'
Opening Hours
Address
Keatons
Quayside House2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
0203 006 7788
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £1,225 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 25 | 0 | 1 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Jul 07,2020
Jul 07,2020
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Great experience with Abhijit in renewing my contract. He was professional, and helped answer questions I had during the process. Pleased with the process and experience overall....
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Jun 29,2020
Jun 29,2020
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Abhijit was very helpful and prompt to remind me regarding the renewal of our tenancy agreement.
With our busy schedule, I appreciate that he reached out to me at least 3 months before the tenancy renewal review. He followed up continuously on the status of agreement. ...
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Jun 24,2020
Jun 24,2020
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I had the opportunity to rent a flat with Keatons for a year. All the employees I came in contact with were quick and eager to respond to all of my queries whether it be with regards to inventory, contract extension or utility bills. In ...
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Jun 22,2020
Jun 22,2020
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We have been renting a flat for 4 years and we are very satisfied with the service provided. I would like to mention Abhijit for his professionalism and immediate response to our queries....
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Jun 15,2020
Jun 15,2020
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Our contact Abhijit has been very proactive, helpful and took the time to answer all our questions, being also understanding of our situation.
His answers were clear, well-written, organized and Abhijit was clearly open to help us more if needed.
We recommend his services....
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Jan 18,2020
Jan 18,2020
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Great service. I dealt with Justine Reynolds who was very informative and helpful with the letting process and the viewing of the property....
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Jan 05,2020
Jan 05,2020
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Justine has been brilliant with my search for a flat to rent really helpful and was able to answer all my questions regarding the property....
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Dec 04,2019
Dec 04,2019
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Excellent service from Keatons! Justine and Falon were extremely helpful with the viewing and negotiation with landlord.
Would highly recommend them and Keatons to anyone.
Thanks again for all your help!...
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Nov 20,2019
Nov 20,2019
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I used Keatons to rent the flat I currently moved in at the end of october 2019.
The realtor who I dealth with is Mrs Reynolds. She took very good care of me; showed the flat and after few days she communicated me that I got ...
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Nov 18,2019
Nov 18,2019
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Since we contacted keatons, Justine was very kind and efficient when booking the appointment to see the apartment, very punctual at the time of viewing and very clear in providing all the detailed information that is necessary to know about the property. Thanks to all ...
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Sep 08,2019
Sep 08,2019
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_Great communication with the agent
_very flexible according to my availability
_good recommendations and points
_friendly and approachable
I would definitely recommend Keatons and Justine in particular. . Thanks again I am already enjoying my new flat......
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Sep 08,2019
Sep 08,2019
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Very helpful and friendly staff. Found me the perfect flat very quickly. Thank you Justine Reynolds for being so helpful....
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Aug 18,2019
Aug 18,2019
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I've had a very good experience with Keatons as I looked for a house on my return to London this month. Justine Reynolds helped to show me several properties, had a very good sense of what I was looking for and was very knowledgeable about ...
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Jun 30,2019
Jun 30,2019
0
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Friendly, great communication, helpful but not as helpful as she could have been in giving detailed advice and ensuring we (the tenants) were on the exact same page as her. Overall very happy with her and glad to still have her details for any queries ...
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Jun 29,2019
Jun 29,2019
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Justine from the Canary Wharf branch of Keatons has been incredibly helpful while assisting me in renting a flat. She has ensured that the process went as smoothly as possible and was very friendly to us during viewings. Her email responses are always prompt, she ...
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Jun 19,2019
Jun 19,2019
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It was really a pleasure working with OJ. He has been really supportive to link both sides to proceed the sales. Many thanks to his great support....
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Jun 14,2019
Jun 14,2019
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Paul Rooke is an excellent agent who is prompt, friendly and knowledgeable. A great combination. He makes the effort to help find a solution for both parties and I have much appreciated his help. I highly recommend him....
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Jun 12,2019
Jun 12,2019
0
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Olcay did a great job supporting the sale of my property, despite a long, difficult process where I was out of the country, while the flat kept getting water damage from the neighbouring flat that had to be dealt with twice during the sale process. ...
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Jun 12,2019
Jun 12,2019
0
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My boyfriend and I were looking for our first place to rent out together and had very specific requirements in terms of location and features for the property search.
Justine understood our needs effectively and respected them throughout the viewing process. She also helped us ...
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May 24,2019
May 24,2019
0
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Olcay has been patient, kind and attentive. He showed my property to prospective tenants and took the time to answer my many questions. He still takes the time to get in touch if any issues, or just to help out, even though he doesnt have ...
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May 21,2019
May 21,2019
0
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Olcay was very friendly and always replied very quickly to us. He was reassuring and patiently replied to all my questions. The whole process went smoothly and we were always informed about the state of the tenancy offer and contract....
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May 09,2019
May 09,2019
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Olcay was very helpful and professional throughout the whole process and even gave me a lift home after the viewing....
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May 09,2019
May 09,2019
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Olcay was greatly helpful during my whole apartment-finding process. In the viewing, he explained the property in great details. During the negotiation, he was promptly answering my questions and bridging the communication with the owner. After I moved in, he came to the apartment and ...
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Comment on agent fees
Great, excellent experience
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Jun 25,2018
Jun 25,2018
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Shaun has been absolutely amazing from the very beginning. When viewing the flat, he was understanding when my partner was running late. He was very clear and upfront about all the costs. He kept in constant communication, and even called to reassure us when we ...
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Jun 19,2018
Jun 19,2018
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We have just moved in on a very nice flat managed by Keatons Canary Wharf.
We have been in contact specifically with agent Justine Reynolds.
Justine has been simply great.
She has been fast, accurate and supportive in every single aspect.
High level of professionalism ...
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Comment on agent fees
Good
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Aug 23, 2021
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Working with Justine Reynolds from Keatons was a total pleasure. She worked so hard to find us a house and helped us to secure it with the landlord. She was very professional, supportive and fast! I couldn't recommend her and Keatons more. Thank you! ...
Jun 16,2018
Jun 16,2018
0
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We emailed our requirements for a place to rent at lunch time and we received a call from Justine Reynolds that afternoon. She worked well with our schedule and booked an appointment the next day.
The flat met all our requirements without going over our ...
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Jun 03,2018
Jun 03,2018
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Keatons were excellent in helping me find a new flat. It was a pleasure with Justine, and she was very helpful throughout the whole process....
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Good
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“Justine was a delight to work with - incredibly efficient and diligently assisted throughout our experience. Would be pleased to work with her again....”
May 30,2018
May 30,2018
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Justine was a delight to work with - incredibly efficient and diligently assisted throughout our experience. Would be pleased to work with her again. Many thanks to her and Keatons....
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Olcay
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
