The UK's Largest Customer Review Website for the Property Industry
Brixton Head Office, London SW9
4.7/5, 151 Reviews
92% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
100% sales fee satisfaction
96% letting fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for
local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Latest Reviews
Stuart G
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £390,500 | £1,075,000 |
| Lettings | 97% | 96% | £500 | £3,950 |
Areas covered
- SE11
- SE15
- SE17
- SE21
- SE22
- SE23
- SE24
- SE27
- SE4
- SE5
- SE8
- SW11
- SW12
- SW16
- SW17
- SW2
- SW3
- SW4
- SW8
- SW9
Address
Keating Estates Ltd
Unit 1, The Viaduct, 360 Coldharbour Lane, London, Greater London
SW9 8PL
020 8299 8111
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- Relocation Agent Network
- National Homes Network
- Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
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Keating Estates Ltd Branches (View All 4)
They have been very helpful - ...
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5 Star Review
By : 'Alexis'
Services : Letting (As a Tenant)
Rent PCM : £3750
Would you recommend ? : Yes
Postcode : SW1
31 Mar 2022
People found this helpful0
They have been very helpful - Thanks - Good responsiveness and happy to start on a good foot -... Read Full Review
Comments (0)Was this helpful?:
Thanks ...
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5 Star Review
By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
29 Mar 2022
People found this helpful0
Katerina was a great help when moving into my flat. She was very quick to respond to my emails and questions which made the move an easy one to... Read Full Review
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Sandy was great with helping ...
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5 Star Review
By : 'Daniel'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW2
25 Mar 2022
People found this helpful0
Sandy was great with helping to get my flat rented out. She was really responsive, prompt and professional throughout! Thanks... Read Full Review
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Sandy is a joy to have as an ...
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5 Star Review
By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
21 Mar 2022
People found this helpful0
Sandy is a joy to have as an agent. Enthusiastic, prompt, and helpful, Sandy went the extra mile in making sure we had everything sorted before we moved into our property: finding documents other agents couldn't, being more than happy to discuss things on the phone when issues became... Read Full Review
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Katerina has been a ...
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5 Star Review
By : 'Tom'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SE24
21 Mar 2022
People found this helpful0
Katerina has been a refreshingly positive and upbeat individual to deal with. She has been available, flexible, prompt with communication, and has always found a way around anything unexpected that has come up during our letting... Read Full Review
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Very quick to respond and ...
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5 Star Review
By : 'Laura'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
11 Mar 2022
People found this helpful0
Very quick to respond and easy to deal with, Katerina helped make the move in process for us quick and efficient and the least hassle... Read Full Review
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Great ...
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5 Star Review
By : 'Felix'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
2 Mar 2022
People found this helpful0
The team did an excellent job setting us up to move into our new rental property. The information provided was clear, accurate and very... Read Full Review
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Highly ...
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5 Star Review
By : 'Rachael'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW2
1 Mar 2022
People found this helpful0
Been working with Keating for over 10 years now and wouldn't go anywhere else. Brilliant trustworthy team. Always willing to give you honest answers (rather than just self serving ones!). Highly... Read Full Review
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Property Management renewal ...
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5 Star Review
By : 'Sally'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW4
23 Feb 2022
People found this helpful0
Noah Johnny is dealing with a change of tenant in my property - he is extremely friendly efficient and professional and always keeps me informed. Thanks very much... Read Full Review
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Katerina was very helpful ...
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5 Star Review
By : 'Kyriakos'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
22 Feb 2022
People found this helpful0
Katerina was very helpful throughout, accomodating and reliable throughout the letting process. Very prompt on emails, and always responded on the phone for any queries we had. Thanks so much for the help Katerina, you have been... Read Full Review
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Have just moved into a ...
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5 Star Review
By : 'Tobi'
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SW9
22 Feb 2022
People found this helpful0
Have just moved into a property managed by Keating Estates and Katerina has been amazingly helpful throughout the whole letting process. Ensuring there is frequent and up to date communication all the way till the commencement. Really appreciate her... Read Full Review
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Great ...
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5 Star Review
By : 'Matt'
Services : Letting (As a Tenant)
Rent PCM : £1360
Would you recommend ? : Yes
Postcode : SW2
3 Nov 2021
People found this helpful0
End to end experience was easy, clear and useful communication and very smooth move in and move out processes despite move in being during covid -... Read Full Review
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Clear communication at all ...
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5 Star Review
By : 'Charlene'
Services : Letting (As a Tenant)
Rent PCM : £1115
Would you recommend ? : No
Postcode : SW4
13 Oct 2021
People found this helpful0
Clear communication at all times by phone and email. This was a stress free exercise and moving out was made easier. Easily approachable and a pleasure to deal... Read Full Review
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We received prompt replies ...
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5 Star Review
By : 'G'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW18
6 Sept 2021
People found this helpful0
We received prompt replies throughout our tenancy. Items were replaced with no issues. End of tenancy was dealt with very well by... Read Full Review
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Helpful and ...
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5 Star Review
By : 'Anthony'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SW2
27 Jul 2021
People found this helpful0
Elliott was very helpful when sorting out the installation of a new dishwasher in our property and swiftly dealt with the obstacles along the way. Thanks for saving us from a lot of... Read Full Review
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Disgusting, Criminal, and ...
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1 Star Review
By : 'Scott'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW2
13 Jul 2021
People found this helpful0
Disgusting, Criminal, and just out right corporate bullying I would like to start off stating there should be a negative Rating Stars as one star does not do justice to the utter disrespect and disgusting service we have had to deal with with the end of tenancy. to outline the situation, we... Read Full Review
Comments (0)Was this helpful?:
So glad I never have to deal ...
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1 Star Review
By : 'Disappointed'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW9
8 Jul 2021
People found this helpful1
Quite frankly the worst estate agents I have ever dealt with. From incomprehensible emails due to the endless grammar and spelling mistakes, to shoddy communication which delayed the completion process by over 2 weeks. I honestly wouldn't recommend this estate agent to my worst enemy. Hats... Read Full Review
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Elliott ...
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5 Star Review
By : 'Sally'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW4
22 Jun 2021
People found this helpful0
Elliott is doing an excellent job looking after my property. He is very friendly thoughtful and efficient. Well done and thank... Read Full Review
Comments (0)Was this helpful?:
Sonny, best property manager ...
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5 Star Review
By : 'Nicholas'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW2
18 Jun 2021
People found this helpful0
Sonny has helped us on a couple of occasions early in our tenancy, super helpful, understanding, professional. Total pleasure to deal with, thanks Sonny and we'll try and stop bothering you for a few... Read Full Review
Comments (0)Was this helpful?:
Property Management by Sonny ...
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5 Star Review
By : 'Neeraj'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
18 Jun 2021
People found this helpful0
Property Management by Sonny Sonny has started to look after our flat. Having just moved in, he has been brilliant in rectifiying even the smallest issues quickly, efficiently and with a great attitude. Massive props to him, and thank... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10/3/2019, 3:16:13 AM by allAgents
