The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 408 Reviews
95% Recommended
91% sales valuation accuracy
94% letting valuation accuracy
98% sales fee satisfaction
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 98% | £282,000 | £1,450,000 |
| Lettings | 94% | 96% | £395 | £4,680 |
Keating Estates Ltd
23 Clapham Common South Side, London, Greater London
SW4 7AB
020 7720 2113










By : 'Guillaume'
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : Yes
Postcode : SW2
Selling up whilst in lockdown and working against a tight Stamp Duty holiday deadline might have easily morphed into a ludicrously stressful affair, had it not been for the remarkable professionalism of Grace Rose and her equally competent, approachable and proactive team: Jade Bower, Camilla... Read Full Review

By : 'Sue'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW4
Sandra has been brilliant throughout the letting process for my flat. Thank you so much Sandra. You took all the worries from shoulders and completed the process so efficiently . Thanks... Read Full Review

By : 'Natalie'
Services : Online Auctions (I bought a property using them)
Sold price : £550000
Would you recommend ? : Yes
Postcode : SW16
Christiaan is super enthusiastic and is incredibly knowledgeable particularly about the areas within his remit. He really listened to our needs and tailored future property suggestions based on our feedback - we really felt that he had our best interests at heart. He truly went above and beyond for ... Read Full Review


By : 'Flora'
Services : 20
Would you recommend ? : Yes
Postcode : SW2
Christiaan was a fantastic sales negotiator. He was energetic, friendly, well prepared and really listened to what I thought about each property in order to inform the next round of viewings. He was incredibly efficient in arranging viewings of properties I wanted to see, and proactively... Read Full Review
By : 'Stephen'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
Sandra was great! She helped sort our move out ahead of schedule, and was always on hand to support if we have anyway questions. Would highly... Read Full Review

By : 'Annabel'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE24
Best estate manager I've had! So helpful so responsive! All in all, couldn't be happier. We've had quite a few issue but always so... Read Full Review

By : 'Brad'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE5
Excellent as always! Keating Estates have been letting my properties for a number of years now. They are always professional and... Read Full Review

By : 'Rob'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW4
I dealt with Sandra at Keating Estates. I was leasing a flat for my son, so it was all new to me . I'm sure I was a nuisance, asking & emailing Sandra with countless questions. Sandra was always prompt to reply, solved issues and ensured the Flat was extremely clean & fully working... Read Full Review

By : 'Juan'
Services : Sales (As a Vendor)
Sold price : £836500
Would you recommend ? : Yes
Postcode : SW11
Excellent stewardship throughout. Toby handled the sale professionally, with speed and was a pleasure to work with throughout. I highly recommend him and... Read Full Review


By : 'Atussa'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW2
I contacted Keatings on the recommendation of a friend. I was not disappointed. During my long search, Christiaan Went above and beyond to help me find the right property. He is a real professional - friendly, great energy, prompt with answers to all queries, helpful, courteous, and very... Read Full Review

By : 'Chloe'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : SE24
Viktor found us our dream flat in London. We really appreciated his honest, direct approach and trusted him throughout. We felt that he gave us sound advice and listened to what we were looking for, which was quite rare in our experience. He was also a lovely person to work... Read Full Review


By : 'Ruth'
Services : Online Auctions (I bought a property using them)
Sold price : £1145000
Would you recommend ? : Yes
Postcode : SW2
Christiaan is BY FAR the best estate agent I have ever met. Super- friendly and professional with excellent knowledge of the properties and the local area, the service was first class. He established a great rapport from the outset and really took the time to understand exactly what I wanted,... Read Full Review
By : 'Tanya'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
Sandra and Sophia were so helpful throughout the whole process. They were quick to respond to messages and explained our queries very clearly. Thank... Read Full Review
By : 'Sam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE24
Sandra was very clear and helpful throughout the contracting process. I knew everything that was required from me and it was an easy... Read Full Review


By : 'Tom'
Services : 20
Would you recommend ? : Yes
Postcode : WC2H
Christiaan has great optimistic energy. Enthusiastic without being pushy, he really took time to understand what I was looking for and was always available to help. He really knows his stuff, made me feel at ease and I would highly recommend to anybody looking for a new... Read Full Review

By : 'Ignas'
Services : 20
Would you recommend ? : Yes
Postcode : SW9
Had great experiences dealing with Christiaan. He's been very friendly and engaging at all times. I was impressed by his proactive approach and the number of different properties he managed to show to gain a great appreciation of the area. He was a pleasure to deal... Read Full Review
By : 'Jamie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
Sandra was fantastic from start to finish and made the whole administration process very seamless. Sandra was efficient, swift, friendly, and would get back to me to keep me updated with my application which was so appreciated. I thoroughly recommend Sandra as an excellent Lettings... Read Full Review


By : 'Alice'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW2
Grace has been a phenomenal manager of our purchase - it has been a delight working with her! She has really gone above and beyond at every stage, and is always so happy to help. She has made the process as painless as possible for us and in fact it has been enjoyable! Everything has run incredibly ... Read Full Review

By : 'Joseph'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW9
Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the... Read Full Review

By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME17
Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10/3/2019, 3:15:52 AM by allAgents