• Dwayne Joynt
    Dwayne Joynt
  • Armond Ghahramani
    Armond Ghahramani
  • Sebastian Toy
    Sebastian Toy
  • Gemma Bone
    Gemma Bone
  • Grace Noton
    Grace Noton
  • Alice Beth McHattie
    Alice Beth McHattie
  • Adam Davis
    Adam Davis
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Tony Cifuentes
    Tony Cifuentes
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

17 Norwood Road Herne Hill, London
Greater London
SE24 9AA

020 8674 8884
Oct 17,2017
Minithumbup
Matt Hope
By: 'Lady Birkmyre'
Oct 17,2017
0 people found
this helpful
Matt Hope has worked incredibly hard to help find me a flat - and also a fun guy to hang out with while doing viewings . He's honest , intelligent and impartial . I have found somewhere to buy ( unfortunately on with another agent ) only sorry to say it was not thru Matt ! He deserved my commsion more than the agent I'm currently buying thru .However as my property business grows I will soon be back in touch with him to continue the journey ! Kindest regards , Lady Birkmyre...
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Sebastian Toy
By: 'Lucy G'
Oct 12,2017
0 people found
this helpful
Really happy with the service Seb and Grace gave throughout. Seb was my main point of contact during the purchase and was excellent. He was always on hand to offer help/ advice and was in contact regularly to give updates. His fun and friendly attitude made the process as painless as possible- can't thank him enough. Would without a doubt recommend Seb, Grace and Keatings in future....
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Was this helpful? Yes
Oct 04,2017
Minithumbup
Lewis Carpenter
Sebastian Toy
By: 'TW'
Oct 04,2017
1 people found
this helpful
Lewis and Sebastian were both great. Friendly, generous with their time when letting me view the property, knowledgeable about the area, and pragmatic intermediaries in the negotiation....
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Was this helpful? Yes
Sep 28,2017
Minithumbup
Matt Hope
By: 'Robert Wilson'
Sep 28,2017
0 people found
this helpful
If you are looking to buy, you will want Matthew Hope in your team. From our first meeting, he immediately understood what were looking for, showed us good options that we put an offer for but due to our inexperience we lost out. However, I was confident he would deliver another gem. Any my oh my did he find us a gem!! Goes without saying, I am keeping his number close for future reference. We cant recommend him highly enough....
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Was this helpful? Yes
Sep 25,2017
Minithumbup
Matt Hope
By: 'Andrew D'
Sep 25,2017
0 people found
this helpful
Matt was an excellent source of help and guidance during my house search. He is a friendly, honest and good hearted guy who I would happily recommend to my friends and family. I will use Matt next time I look for property before looking elsewhere....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
Matt Hope
By: 'Carol'
Sep 21,2017
0 people found
this helpful
We had a great experience working with Matt - we initially viewed the property with him that we bought and he sold it to us in a very positive, realistic manner, he was incredibly willing to assist with futher visits to the property after purchase too which was incredibly helpful. I would highly recommend using this agency and Matthew in particular!...
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Comment on agent fees
they were realistic
Was this helpful? Yes
Sep 11,2017
Minithumbup
Grace Noton
By: 'Lucy G'
Sep 11,2017
0 people found
this helpful
Really happy with the service Seb and Grace gave throughout. Seb was my main point of contact during the purchase and was excellent. He was always on hand to offer help/ advice and was in contact regularly to give updates. His fun and friendly attitude made the process as painless as possible- can't thank him enough. Would without a doubt recommend Seb, Grace and Keatings in future....
read full review
Was this helpful? Yes
Sep 08,2017
Minithumbup
Sebastian Toy
By: 'Lizzie'
Sep 08,2017
0 people found
this helpful
I bought my flat with Keating 5 years ago and had a very positive experience with them then, so it was an easy decision to sell it with them this year. Sebastian was super friendly and helpful from day one. He is knowledgeable about the area and very professional. He was quick and proactive and secured plenty of viewings. I would not hestiate to recommend him and Keating....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Sep 06,2017
Minithumbup
Sebastian Toy
By: 'Mark'
Sep 06,2017
1 people found
this helpful
Having never bought a property before, Sebastian was great at helping me through the process for the first time. His knowledge and expertise were appreciated every step of the way even after a detrimental survey report. I would recommend him to anyone looking to buy in the area and If i come to sell, he will definitely be my first call!...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Matt Hope
By: 'Marie'
Aug 25,2017
0 people found
this helpful
We were recently looking to buy a flat. Matt was really helpful, quickly understood our requirements and was proactive in matching us with properties. he was always willing to accommodate a viewing , even at short notice and was honest and open in his approach. I would certainly recommend Matt . Thanks Matt. Marie and family....
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Matt Hope
By: 'Lottie'
Aug 23,2017
0 people found
this helpful
Matt has been consistently helpful at sourcing relevant and appropriate properties during my search. During viewings he is informative and goes the extra mile to answer any questions I have had. He is very friendly and professional....
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Was this helpful? Yes
Aug 16,2017
Minithumbup
Sebastian Toy
By: 'Tors'
Aug 16,2017
0 people found
this helpful
Sebastian was excellent despite a number of unforseen issues with the sale. I would higly recommend him and the whole team at Keating. Thank you all for your great work....
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Comment on agent fees
Below average
Was this helpful? Yes
Jul 28,2017
Minithumbup
Sebastian Toy
By: 'Kate'
Jul 28,2017
0 people found
this helpful
I could not have been more pleased with the price received for my property thanks to Sebastian and Grace and the way the sale was handled from start to finish. Professional yet friendly, totally on the ball and great communication every step of the way. I would not hesitate in recommending Keatings to anyone....
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Comment on agent fees
Lower fee than the other four agents I interviewed. A DIY internet sale could possibly have been cheaper but I there is no question that Keatings earned every penny of their fee! Given how difficult some of the dealings with my international buyer were there is no way I could have done this alone. Nor would I have wanted to.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Sebastian Toy
By: 'Rachel Comer'
Jul 26,2017
0 people found
this helpful
Sebastian and all of the staff at Keatings have been extremely efficient, professional and personable. They come back with any queries on the same day and have kept us up to date with all aspects of the sale at all times. I would highly recommend Sebastian and the whole team. They also achieved the sale price we had hoped for!...
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Comment on agent fees
They were very competitive and they achieved the price we had hoped for so very worth the fees we are paying.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Lewis Carpenter
Sebastian Toy
By: 'Fiona'
Jul 25,2017
1 people found
this helpful
Great pleasure working with Lewis and Sebastian. Lewis arranged second viewing very quickly, while Sebastian worked well with the solicitors....
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Comment on agent fees
Can't comment as did not compare with other agents
Was this helpful? Yes
Jul 07,2017
Minithumbup
Sebastian Toy
By: 'Sian Austin'
Jul 07,2017
0 people found
this helpful
Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full asking in a very difficult market. Wonderful team behind him too!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
Sebastian Toy
By: 'David Riley'
Jul 06,2017
0 people found
this helpful
I could not recommend Seb highly enough. He was honest, professional and delivered exactly what we wanted out of the sale. He clearly knows the market very well and was confident he could achieve what we were after. He moved quickly with the sale and continued to offer support by liaising with solicitors and helping the process along. It was a genuinely full service right to the point of sale which went well beyond what we were expecting. The Commission (which was lower than others were offering...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'Jen'
Jul 06,2017
0 people found
this helpful
Sebastian was incredibly helpful and also realistic about prices and timeframes, which I think a lot of agents aren't. He kept us informed throughout and was easy to reach. He explained processes in ways that we could understand. Very good...
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Comment on agent fees
Fair
Was this helpful? Yes
May 25,2017
Minithumbup
Grace Noton
By: 'Rich'
May 25,2017
0 people found
this helpful
Great, friendly and professional service from the off set from the team at Keatings, excellent photos and details, great knowledge of the local market and with valuations, would highly recommend their services, this is the second time that i have sold with Keatings, many thanks to Armond and Grace for all their efforts...
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Comment on agent fees
very competitive and fair
Was this helpful? Yes
May 10,2017
Minithumbup
Sebastian Toy
By: 'Stacey and Ben'
May 10,2017
0 people found
this helpful
I've always thought estate agency is easy money and have had bad experiences with other estate agents and service in the past. Seb and Alice have turned my opinion around with the hard work they put into the sale of our house. Always on hand to offer assistance, always friendly and always professional. They really helped ease what can be a very stressful process. We would not hesitate to recommend them to any future home movers....
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Comment on agent fees
Reasonable I think.
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Dodd'
Apr 28,2017
3 people found
this helpful
Having dealt with many estate agents over the years in London, I can say Armond is by far the most; helpful, professional and personable one I have come across. Due to numerous complications the house purchase was a long and drawn out process, however Armond didn't give up and continued to go above and beyond helping to deal direct with the sellers to move the whole thing forward. If you are looking to buy or sell in London and need a 1st class agent to help you out then I cant recommend Armo...
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Gemma Bone
By: 'Nick W'
Mar 13,2017
0 people found
this helpful
Gemma sent us lots of proactive information and really understood what we were looking for. During any property search you will always encounter more than a few estates agents and she really stood out from the rest and worked extremely hard....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Gemma Bone
By: 'Chris'
Mar 09,2017
0 people found
this helpful
I couldn't recommend Gemma at Keatings estate agents more highly. I was buying my first house and she went above and beyond to help me trough the process and to get the perfect house at a great price. I had been looking to buy for a couple of years with no luck and Gemma found me three properties within a week in a very specific area. The whole process of was great!...
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Comment on agent fees
The anget fees where standard
Was this helpful? Yes
Mar 09,2017
Minithumbup
Sebastian Toy
By: 'Phil W'
Mar 09,2017
0 people found
this helpful
I have now purchased one and sold three properties through Keating Estates, dealing with Sebastian on all occasions and Grace on two of them. You get good quality conscientious service and no b*llshit. I definitely recommend them over my experience with other estate agents in the area....
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Comment on agent fees
Seem to be broadly in line with the market, but lower than the top end.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Gemma Bone
Grace Noton
By: 'Clare'
Mar 08,2017
0 people found
this helpful
Gemma & Grace were really helpful and great at getting viewings in to see our property. They were really good at passing on feedback and always very polite & pleasant to deal with....
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Was this helpful? Yes
Mar 08,2017
Minithumbup
Gemma Bone
By: 'Tom'
Mar 08,2017
0 people found
this helpful
Reasonable fees, proactive marketing, friendly and non pushy sales leads, would definitely recommend. Wish more estate agents were like this!...
read full review
Comment on agent fees
Reasonable fees relative to other agents, liked that there was no tie in period which clearly incentivised speedy sale and strong marketing
Was this helpful? Yes
Feb 27,2017
Minithumbup
By: 'Nick'
Feb 27,2017
0 people found
this helpful
Prior to dealing with Armond on the sale of our flat I didn't hold a very high opinion of estate agents. He was incredibly helpful throughout the sale despite the purchaser being very difficult to deal with. I would go as far as saying that I think the sale would have fallen through had it not been for his input. I would definitely recommend him and Keating Estates....
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Comment on agent fees
Very competitive. I proposed a staggered structure to the fee which rewarded the agent for achieving a high sale price with 10% commission over a threshold.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By: 'Socrates'
Feb 09,2017
0 people found
this helpful
Armond assisted us with the purchase of our home in SE24 and was absolutely fantastic from the moment I was put through to him on the telephone. His service was nothing short of first class, constantly updating me via email or call on the status of negotiations from initial viewing until completion date. The Herne Hill office staff all knew who I was when calling, giving a personal touch all round. I would highly recommend them and would have no hesitation using them again....
read full review
Was this helpful? Yes
Jan 06,2017
Minithumbup
Gemma Bone
By: 'Charlotte and James Reeson'
Jan 06,2017
0 people found
this helpful
Gemma assisted us with our house hunt and was very helpful and proactive with letting us know about new properties on the market and also very responsive to emails/calls re setting up viewings etc. We had a long search but Gemma was always heavily involved and on hand to help, particularly when it came to negotiations with the seller etc. She was always enthusiastic and her level of client service was very high. Armond was involved in our sale once our offer had been accepted and was very re...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 21,2016
Minithumbup
Gemma Bone
By: 'Joe'
Dec 21,2016
0 people found
this helpful
Very friendly and accommodating; was flexible to meet us whenever we asked for subsequent viewings of the property. Seemed professional with a good working knowledge of the area, and worked hard to get us the best possible price....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Areas covered
  • SE21
  • SE24
  • SW3
  • SW2
  • SE11
  • SW4
  • SE17
  • SW9
  • SE23
  • SW11
  • SE4
  • SW12
  • SE8
  • SW8
  • SW16
  • SE27
  • SW17
  • SE15
  • SE5
  • SE22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ420,000
  • Max: ยฃ1,250,000

Letting No data

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 13 0 16 0 1 0
Dwayne Joynt Dwayne Joynt
Head of Lettings
6 reviews

About Dwayne No description set View full profile
Armond Ghahramani Armond Ghahramani
Sales Manager
27 reviews

About Armond No description set View full profile
Sebastian Toy Sebastian Toy
Sales Manager
15 reviews

About Sebastian No description set View full profile
Gemma Bone Gemma Bone
Sales Negotiator
13 reviews

About Gemma No description set View full profile
Grace Noton Grace Noton
Assistant Sales Manager
11 reviews

About Grace No description set View full profile
Alice Beth McHattie Alice Beth McHattie
Sales Negotiator
9 reviews

About Alice Beth No description set View full profile
Adam Davis Adam Davis
Lettings Negotiator
2 reviews

About Adam No description set View full profile
David Cam David Cam
Assistant Lettings Manager
52 reviews

About David No description set View full profile
Tom Bateman Tom Bateman
Senior Sales Manager
1 reviews

About Tom No description set View full profile
Tony Cifuentes Tony Cifuentes
Lettings negotiator
2 reviews

About Tony No description set View full profile
Lewis Carpenter Lewis Carpenter
Sales Negotiatior
3 reviews

About Lewis No description set View full profile
Sophie Lusher Sophie Lusher
Senior Property Manager
4 reviews

About Sophie No description set View full profile
Kay Wilson Kay Wilson
Property Manager
5 reviews

About Kay No description set View full profile
Ashleigh Martin Ashleigh Martin
Property Manager
4 reviews

About Ashleigh No description set View full profile
Matt Hope Matt Hope
Sales Negotiator
8 reviews

About Matt No description set View full profile
Tammy Bayliss Tammy Bayliss
Property Manager
5 reviews

About Tammy No description set View full profile
Hanna Berhanu Hanna Berhanu
Property Manager
1 reviews

About Hanna No description set View full profile
Monty Bampfield Monty Bampfield
Lettings Negotiator
3 reviews

About Monty No description set View full profile
George Byrne George Byrne
Lettings Negotiatior
0 reviews

About George No description set View full profile
Zanardi Bahi Zanardi Bahi
Lettings Negotiator
1 reviews

About Zanardi No description set View full profile
Jade Bower Jade Bower
Sales Negotiator
0 reviews

About Jade No description set View full profile
Natalie Houston-McMillan Natalie Houston-McMillan
Lettings Administrator
8 reviews

About Natalie No description set View full profile
Jade Jones Jade Jones
Lettings Administrator
0 reviews

About Jade No description set View full profile
Sam Thornton Sam Thornton
Sales Negotiator
1 reviews

About Sam No description set View full profile
Josh Ward-Brickett Josh Ward-Brickett
Sales Negotiator
0 reviews

About Josh No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 10:25 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:25 AM 11/04/2017 by allAgents

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