• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Monty
  • Staff picture
    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sam
  • Staff picture
    Josh
  • Staff picture
    Dominic
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

17 Norwood Road Herne Hill, London
Greater London
SE24 9AA

020 8674 8884
Apr 28,2017
Minithumbup
By: 'Dodd'
Apr 28,2017
8 people found
this helpful
Having dealt with many estate agents over the years in London, I can say Armond is by far the most; helpful, professional and personable one I have come across. Due to numerous complications the house purchase was a long and drawn out process, however Armond ...
read full review
Was this helpful? Yes
Apr 05,2017
Minithumbup
Gemma
Sebastian
By: 'Paddy'
Apr 05,2017
0 people found
this helpful
Gemma and Sebastian were fantastic at delivering the purchase of our first property. With an abnormal amount of unforeseen complications throughout the process along with our inexperience in buying, their expertise, passion and advice guided us every step of the way in order to deliver ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Gemma
By: 'James'
Mar 17,2017
0 people found
this helpful
Keatings have always been honest, reliable and hard working - they go the extra mile to meet requirements - Keep up the good work guys....
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Gemma
By: 'Nick W'
Mar 13,2017
0 people found
this helpful
Gemma sent us lots of proactive information and really understood what we were looking for. During any property search you will always encounter more than a few estates agents and she really stood out from the rest and worked extremely hard....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Gemma
By: 'Chris'
Mar 09,2017
0 people found
this helpful
I couldn't recommend Gemma at Keatings estate agents more highly. I was buying my first house and she went above and beyond to help me trough the process and to get the perfect house at a great price. I had been looking to buy for ...
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Comment on agent fees
The anget fees where standard
Was this helpful? Yes
Mar 09,2017
Minithumbup
Sebastian
By: 'Phil W'
Mar 09,2017
0 people found
this helpful
I have now purchased one and sold three properties through Keating Estates, dealing with Sebastian on all occasions and Grace on two of them. You get good quality conscientious service and no b*llshit. I definitely recommend them over my experience with other estate agents ...
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Comment on agent fees
Seem to be broadly in line with the market, but lower than the top end.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Gemma
Grace
By: 'Clare'
Mar 08,2017
0 people found
this helpful
Gemma & Grace were really helpful and great at getting viewings in to see our property. They were really good at passing on feedback and always very polite & pleasant to deal with....
read full review
Was this helpful? Yes
Mar 08,2017
Minithumbup
Gemma
By: 'Tom'
Mar 08,2017
0 people found
this helpful
Reasonable fees, proactive marketing, friendly and non pushy sales leads, would definitely recommend. Wish more estate agents were like this!...
read full review
Comment on agent fees
Reasonable fees relative to other agents, liked that there was no tie in period which clearly incentivised speedy sale and strong marketing
Was this helpful? Yes
Feb 27,2017
Minithumbup
By: 'Nick'
Feb 27,2017
0 people found
this helpful
Prior to dealing with Armond on the sale of our flat I didn't hold a very high opinion of estate agents. He was incredibly helpful throughout the sale despite the purchaser being very difficult to deal with. I would go as far as saying that ...
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Comment on agent fees
Very competitive. I proposed a staggered structure to the fee which rewarded the agent for achieving a high sale price with 10% commission over a threshold.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By: 'Socrates'
Feb 09,2017
0 people found
this helpful
Armond assisted us with the purchase of our home in SE24 and was absolutely fantastic from the moment I was put through to him on the telephone. His service was nothing short of first class, constantly updating me via email or call on the status ...
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Was this helpful? Yes
Jan 06,2017
Minithumbup
Gemma
By: 'Charlotte and James Reeson'
Jan 06,2017
0 people found
this helpful
Gemma assisted us with our house hunt and was very helpful and proactive with letting us know about new properties on the market and also very responsive to emails/calls re setting up viewings etc. We had a long search but Gemma was always heavily ...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 21,2016
Minithumbup
Gemma
By: 'Joe'
Dec 21,2016
0 people found
this helpful
Very friendly and accommodating; was flexible to meet us whenever we asked for subsequent viewings of the property. Seemed professional with a good working knowledge of the area, and worked hard to get us the best possible price....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Dec 19,2016
Minithumbup
Gemma
By: 'Victoria'
Dec 19,2016
5 people found
this helpful
Both Gemma and Armond were very helpful throughout the process of buying our flat. Armond chased our seller for us several times to speed things along....
read full review
Comment on agent fees
n/a - we were purchasing not selling
Was this helpful? Yes
Areas covered
  • SE21
  • SE24
  • SW3
  • SW2
  • SE11
  • SW4
  • SE17
  • SW9
  • SE23
  • SW11
  • SE4
  • SW12
  • SE8
  • SW8
  • SW16
  • SE27
  • SW17
  • SE15
  • SE5
  • SE22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ100,030
  • Max: ยฃ1,250,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 0 13 0 22 0 1 0
Staff picture Dwayne
(16)

Staff picture Sebastian
(23)

Staff picture Gemma
(29)

Staff picture Grace
(32)

Staff picture David
(63)

Staff picture Tom
(3)

Staff picture Lewis
(6)

Staff picture Sophie
(6)

Staff picture Ashleigh
(4)

Staff picture Matt
(17)

Staff picture Hanna
(2)

Staff picture Monty
(4)

Staff picture Zanardi
(14)

Staff picture Natalie
(10)

Staff picture Jade
(30)

Staff picture Sam
(1)

Staff picture Josh
(7)

Staff picture Dominic
(11)

Staff picture Sonny
(1)

Staff picture Lucia
(8)

Staff picture Freddie
(0)

Staff picture Audinga
(0)

Staff picture Inez
(0)

Fees

No fees set.
Last updated at 10:25 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:25 AM 11/04/2017 by allAgents

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