Herne Hill, London, SE24
5/5, 52 reviews
100% recommended
94% sales valuation accuracy
97% sales fee satisfaction
60% lettings valuation accuracy
99% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.



From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.

We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Opening Hours
Address

Keating Estates Ltd
17 Norwood Road
Herne Hill,London
Greater London
SE24 9AA
020 8674 8884

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 97% £100,030 £1,250,000
Lettings 60% 99% £1,350 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 3 0 16 0 27 0 1 0
Areas covered
  • SE21
  • SE24
  • SW3
  • SW2
  • SE11
  • SW4
  • SE17
  • SW9
  • SE23
  • SW11
  • SE4
  • SW12
  • SE8
  • SW8
  • SW16
  • SE27
  • SW17
  • SE15
  • SE5
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“I recently sold my property through Keating E......”

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Nov 16,2019
Minithumbup
Tom
Matt
By: 'Pete'
Nov 16,2019
0 people found
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I recently sold my property through Keating Estates and was very impressed with their slick and effective approach which produced the desired result much quicker than expected....
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“Amazing!...”

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May 14,2019
Minithumbup
Matt
Sebastian
By: 'Claire'
May 14,2019
0 people found
this helpful
I have been looking for my first flat and Matt has been amazing from the start. I had no clue where to begin and I think my mum was emailing him most days on my behalf! The keating prices seem very realistic and you quickly ...
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“Great service...”

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Apr 24,2019
Minithumbup
Matt
Sebastian
By: 'Katie J'
Apr 24,2019
0 people found
this helpful
Matt helped us find a great flat that met our requirements in very short timescales. He is very friendly and listened properly to what we wanted - only showing us flats which met that specification. He was really helpful in answering queries through (and after!) ...
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“Very good experience...”

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Dec 06,2018
Minithumbup
Matt
Sebastian
By: 'Markus'
Dec 06,2018
0 people found
this helpful
Matt helped me to find the flat I was looking for in Brixton. A wonderful 2 bed with garden, exactly what I wanted at the perfect price. Matt is nice, polite and helpful, I can only recommend him and would be happy to working with him ...
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“Great service...”

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Nov 02,2018
Minithumbup
Matt
Grace
By: 'Claudia'
Nov 02,2018
0 people found
this helpful
Matt was a pleasure to deal with - always went above and beyond, answered all of our questions, was very responsive and kept things moving. Buying a house can be a very stressful process but he helped make it as pain free as possible. Would ...
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“Cannot fault them...”

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Sep 13,2018
Minithumbup
Sebastian
Gemma
By: 'Herne Hill Happy Vendor'
Sep 13,2018
0 people found
this helpful
As good an experience as it can be from start to finish. From Sebastian's initial valuation, to agreeing sales strategy, to initial marketing, to organising viewings and launch weekend, finding a buyer and seeing the whole process through (by Gemma). Excellent communication at all times, ...
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Comment on agent fees
Extremely fair for excellent work, great price attained and a smooth process.
Was this helpful? Yes

“Excellent all round service!...”

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Aug 30,2018
Minithumbup
Lewis
Tom
By: 'Gill and Vanessa'
Aug 30,2018
0 people found
this helpful
The service at Keatings has been excellent with an efficient input from both Tom Bateman and Lewis Carpenter. Our flat was fairly valued and the negotiations were well balanced. We were also 'kept in the loop' as the sale progressed, culminating in a quick and ...
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Comment on agent fees
Very Fair
Was this helpful? Yes

“Matt is the man you want!...”

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Aug 03,2018
Minithumbup
Matt
Tom
By: 'Sedrik'
Aug 03,2018
0 people found
this helpful
If buying a property in the Brixton/Clapham/Herne Hill area make sure you ask for Matt Hope. This friendly, energetic you man makes house hunting a pleasure. He is timely and follows up on his actions. He has all the important information always to ...
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Comment on agent fees
Good
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“Impressive...”

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Jul 16,2018
Minithumbup
Lucia
By: 'W Barnes'
Jul 16,2018
0 people found
this helpful
Zanardi was brilliant! She clearly listened to what I wanted - didn't waste any of my time and helped me secure a flat that was to my exact criteria and within budget. It was a painless process and I'd certainly recommend her to anyone looking ...
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Comment on agent fees
Good
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“Great agents...”

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Jul 03,2018
Minithumbup
Lewis
Sebastian
By: 'Ben and Camilla'
Jul 03,2018
2 people found
this helpful
Lewis was a huge help in our search for a property - he really understood what we were looking for and was very proactive in his search (ringing us before a property went onto the market etc) and making sure that we only viewed houses ...
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“Great Agent...”

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Jun 26,2018
Minithumbup
Matt
Tom
By: 'Tom C'
Jun 26,2018
0 people found
this helpful
Matthew was really helpful with our property search. He took the time to understand what we were looking for and put real effort in to finding options for us. He was readily available to talk things through and was professional, honest and open in his ...
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“Lovely!...”

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Jun 20,2018
Minithumbup
Matt
Sebastian
By: 'Fi'
Jun 20,2018
0 people found
this helpful
Matt was a great estate agent, always very cheery and lovely. Incredibly informative about any of the properties we went to view and all round a great guy....
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“Zanardi was excellent from start to finish. She was prompt ......”

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Feb 28,2018
Minithumbup
By: 'tcollingridge'
Feb 28,2018
0 people found
this helpful
Zanardi was excellent from start to finish. She was prompt at replying and made the whole process very easy for us. I would honestly say that she is the best lettings agent that I have used. Thanks Zanardi!...
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“Needed a new tenant for my flat in East Dulwich. ......”

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Feb 08,2018
Minithumbup
By: 'Mike'
Feb 08,2018
0 people found
this helpful
Needed a new tenant for my flat in East Dulwich. Zanardi found me the perfect couple and was very friendly and efficient. Communication was excellent even when out of the office so would highly recommend her. Many thanks...
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“When I contacted Keating Estates I wasn't entirely sure what ......”

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Jan 22,2018
Minithumbup
Lewis
By: 'Thomas'
Jan 22,2018
2 people found
this helpful
When I contacted Keating Estates I wasn't entirely sure what I was looking for, despite having requested to view one of their properties. The agent listened to my requirements and then suggested that I should also view another property in a different area. I viewed ...
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Comment on agent fees
Given the outcome - excellent value for money
Was this helpful? Yes

“Matt was lovely to work with. He showed us the ......”

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Dec 04,2017
Minithumbup
Matt
By: 'Verena'
Dec 04,2017
0 people found
this helpful
Matt was lovely to work with. He showed us the place we're in now and he has a very pleasant, unobtrusive manner. I also really appreciated when he agreed to show me the place again to take measurements before completing....
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Comment on agent fees
I think fees are quite steep full stop.
Was this helpful? Yes

“We had a great flat-buying experience with Matt. As first ......”

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Nov 28,2017
Minithumbup
Matt
By: 'Megan Robinson'
Nov 28,2017
0 people found
this helpful
We had a great flat-buying experience with Matt. As first time buyers he was very helpful with explaining the whole process and willing to help us with extra visits to the property (both before and after purchase). His friendly and chatty character meant I didn't ...
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“Thank you to Sebastian and Gemma for doing a great ......”

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Nov 20,2017
Minithumbup
Sebastian
By: 'tom'
Nov 20,2017
0 people found
this helpful
Thank you to Sebastian and Gemma for doing a great job in selling my property. From the pricing and marketing through to the exchange and completion, everything was handled smoothly and very professionally....
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“Matt was great to deal with throughout the whole process. ......”

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Nov 12,2017
Minithumbup
Matt
By: 'Jane K'
Nov 12,2017
0 people found
this helpful
Matt was great to deal with throughout the whole process. He was professional, knowledgeable and punctual. Matt went the extra mile when I was buying my first house. I would certainly recommend him to other buyers....
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“Matt Hope has worked incredibly hard to help find me ......”

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Oct 17,2017
Minithumbup
Matt
By: 'Lady Birkmyre'
Oct 17,2017
0 people found
this helpful
Matt Hope has worked incredibly hard to help find me a flat - and also a fun guy to hang out with while doing viewings . He's honest , intelligent and impartial . I have found somewhere to buy ( unfortunately on with another agent ) only sorry to say ...
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“Lewis and Sebastian were both great. Friendly, generous with their ......”

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Oct 04,2017
Minithumbup
Lewis
Sebastian
By: 'TW'
Oct 04,2017
4 people found
this helpful
Lewis and Sebastian were both great. Friendly, generous with their time when letting me view the property, knowledgeable about the area, and pragmatic intermediaries in the negotiation....
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Was this helpful? Yes

“If you are looking to buy, you will want Matthew ......”

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Sep 28,2017
Minithumbup
Matt
By: 'Robert Wilson'
Sep 28,2017
0 people found
this helpful
If you are looking to buy, you will want Matthew Hope in your team. From our first meeting, he immediately understood what were looking for, showed us good options that we put an offer for but due to our inexperience we lost out. However, I ...
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“Matt was an excellent source of help and guidance during ......”

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Sep 25,2017
Minithumbup
Matt
By: 'Andrew D'
Sep 25,2017
0 people found
this helpful
Matt was an excellent source of help and guidance during my house search. He is a friendly, honest and good hearted guy who I would happily recommend to my friends and family. I will use Matt next time I look for property before looking elsewhere....
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Comment on agent fees
Good
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“We had a great experience working with Matt - we ......”

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Sep 21,2017
Minithumbup
Matt
By: 'Carol'
Sep 21,2017
0 people found
this helpful
We had a great experience working with Matt - we initially viewed the property with him that we bought and he sold it to us in a very positive, realistic manner, he was incredibly willing to assist with futher visits to the property after purchase ...
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Comment on agent fees
they were realistic
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“Really happy with the service Seb and Grace gave throughout. ......”

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Sep 11,2017
Minithumbup
Grace
By: 'Lucy G'
Sep 11,2017
0 people found
this helpful
Really happy with the service Seb and Grace gave throughout. Seb was my main point of contact during the purchase and was excellent. He was always on hand to offer help/ advice and was in contact regularly to give updates. His fun and friendly attitude ...
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Staff picture Dwayne
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Staff picture Sebastian
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Staff picture David
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Staff picture Jade
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Staff picture Lucia
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Staff picture Grace
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Staff picture Gemma
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Staff picture Matt
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Staff picture Audinga
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Staff picture Sophie
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Staff picture SophieC Claxton
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Staff picture Ashleigh
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Staff picture Tom
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Staff picture Lewis
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Staff picture Hanna
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Staff picture Sandra
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Staff picture Sonny
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Staff picture Amy
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd

Branch - Herne Hill, London, SE24