Keating Estates Ltd - Brixton Head Office, London, SW9

5/5 rating 28 reviews
  • 82% valuation accuracy
  • 100% recommend
  • 91% fee satisfaction
  • Staff picture
    Dwayne
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    Sebastian
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    Gemma
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    Grace
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    David
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    Tom
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    Lewis
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    Sophie
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    Ashleigh
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    Matt
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    Hanna
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    Zanardi
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    Natalie
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    Jade
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    Sam
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    Sonny
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    Lucia
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    Freddie
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    Audinga
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    Inez
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

Unit 1, The Viaduct, 360 Coldharbour Lane Brixton, London
Greater London
SW9 8PL

020 8299 8111
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Properties for Sale (1)
Properties to Rent

“Professional and efficient...”

Oct 24,2018
Minithumbup
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Audinga
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Freddie
By: 'Contractor'
Oct 24,2018
0 people found
this helpful
Allways a pleasure to deal with. Audinga has always dealt with any issues I may have had promptly and professionally. I thank her for reminding me when I'm behind with my paperwork. Which is quite often!...
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“Always efficient and a pleasure to deal with...”

Oct 23,2018
Minithumbup
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Audinga
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Hanna
By: 'Smooth Transition'
Oct 23,2018
0 people found
this helpful
Audinga is beyond efficient! She always ackowledges emails and deals with them in an eficient and pleasant way. You can rest assured that if you have a querie and Auding is involved, it will be sorted in an organised way. A pleasure to deal with....
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Comment on agent fees
Fair
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“Very Efficent and Helpful...”

Oct 22,2018
Minithumbup
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Audinga
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Freddie
By: 'Tom Bray'
Oct 22,2018
0 people found
this helpful
I have been dealing with Audi for the last 4 months I have found her a pleasure to deal with. She always follows up what she says with an email and is always trying to make appointments run smoothly. I would recommend her....
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Comment on agent fees
N/a
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“All Issues Resolved...”

Sep 25,2018
Minithumbup
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Ashleigh
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David
By: 'Tara'
Sep 25,2018
0 people found
this helpful
Ashleigh was brilliant at resolving all our issues (there were a lot) as quickly as possible. Couldn't be happier! Thank you!...
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“Very helpful...”

Apr 18,2018
Minithumbup
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Sonny
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Sophie
By: 'GY'
Apr 18,2018
0 people found
this helpful
Sonny has been a pleasure to deal with over the last couple of months. He dealt with the flooding to our property in a timely and sensitive manner and has been very helpful in liaising with our landlord. Sonny is always prompt at replying to ...
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Feb 28,2018
Minithumbup
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Hanna
By: 'Jose'
Feb 28,2018
0 people found
this helpful
Hanna has been extremely helpful with the contract renewal of the property that we are currently renting. She provided us with suitable solutions for our current difficult situation. She has always supported us efficiently with any kind of question that we have had. I can ...
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Feb 23,2018
Minithumbup
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Sophie
By: 'Craig Cassidy'
Feb 23,2018
0 people found
this helpful
It has been an absolute pleasure to work with Sophie Lusher at Keatings. Not only very specific in her requirements she is very polite, friendly and professional. Always gives us direct feedback on the candidates. We have had great feedback from the candidates we have ...
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Nov 25,2017
Minithumbup
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Sophie
By: 'Marcus'
Nov 25,2017
0 people found
this helpful
Sophie handled our plumbing problem quickly and seamlessly, and she even figured out a way that we could avoid being charged for it. Splendid job....
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Nov 18,2017
Minithumbup
By: 'George'
Nov 18,2017
0 people found
this helpful
Tammy was really helpful in getting the process sorted towards the end of our tenancy following a year of renting through Keatings. Tammy ensure checkout went smoothly and was keen to help us out and respond to our questions and if we had any issues....
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Comment on agent fees
Fees are reasonable compared to other agents in the south London area.
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Oct 11,2017
Minithumbup
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Sophie
By: 'L27'
Oct 11,2017
0 people found
this helpful
Sophie has always been the person I trust the most to get things done with our property - when she went on (a much deserved) holiday it was noticeable as things were not nearly as efficient. If I hear her answer the phone it is ...
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Jul 13,2017
Minithumbup
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Ashleigh
By: 'John Ash'
Jul 13,2017
0 people found
this helpful
Massive thanks to Ashleigh for her efficiency and understanding of our requirements for quick and reasonable landlord solutions. We're so grateful!...
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Jun 19,2017
Minithumbup
By: 'JB - Met'
Jun 19,2017
0 people found
this helpful
Kay is a very polite, helpful & patient individual. She has been great in helping deal with all repairs and defects that have come our way, but more so made sure that they have been seen right through to the end. I hope Kay continues ...
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Jun 06,2017
Minithumbup
By: 'Franceska'
Jun 06,2017
0 people found
this helpful
Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they ...
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Comment on agent fees
Fair.
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May 24,2017
Minithumbup
By: 'Alex'
May 24,2017
0 people found
this helpful
Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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May 16,2017
Minithumbup
By: 'Fiona'
May 16,2017
6 people found
this helpful
Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our ...
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Comment on agent fees
Good!
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Apr 05,2017
Minithumbup
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Sophie
By: 'Jose'
Apr 05,2017
0 people found
this helpful
Sophie has been really impresive on the way She managed my tenants , am very greatful to have this estate agent and especially Sophie looking after my property....
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Comment on agent fees
Fees are very good for all the effort they make
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Apr 03,2017
Minithumbup
By: 'Iffie'
Apr 03,2017
0 people found
this helpful
Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her....
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Mar 31,2017
Minithumbup
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Hanna
By: 'Andrew Habershon'
Mar 31,2017
0 people found
this helpful
I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked ...
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Comment on agent fees
Very good. Quite simply the best I use across my portfolio in London, Kent and Sussex.
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Mar 07,2017
Minithumbup
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Sophie
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Ashleigh
By: 'Georgie'
Mar 07,2017
0 people found
this helpful
Hello A big thank you to the Keatings Property Management Team, especially Sophie and Ashleigh (and also Tammy who I couldn't select). They have provided excellent support and an extremely professional service over these last few weeks. Many thanks, Georgie...
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Dec 19,2016
Minithumbup
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Gemma
By: 'T Fitzmaurice'
Dec 19,2016
0 people found
this helpful
I had been looking for a house to buy for over 6 months and Gemma was extremely helpful in refocusing my search and then helping me move forward very quickly in the process to the completion. Gemma was very astute and open in her communications so ...
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Dec 09,2016
Minithumbup
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Gemma
By: 'MJ'
Dec 09,2016
0 people found
this helpful
Gemma has been an absolute star from start to finish. I know she really fought for me and I am so grateful for that. So personable, I never felt like a couldn't contact her to ask my annoying little questions through the process of buying ...
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Comment on agent fees
Good
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Jul 27,2016
Minithumbup
By: 'Matt Roberts'
Jul 27,2016
0 people found
this helpful
Fantastic service from Emily when we were moving from a flat rented through Keatings to purchasing our first home. Emily was very quick to respond to our questions and was very clear in her guidance when we were uncertain about contract duration, move-out dates etc. ...
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Apr 11,2016
Minithumbup
By: 'Anthony & Jackie'
Apr 11,2016
4 people found
this helpful
The sale of our house was a roller coaster, sold, not sold, sold again, almost not sold; but through it all Armond was there going through hoops to make it happen, keeping us sane and got us to the finishing line. We cannot praise enough ...
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Comment on agent fees
good
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Apr 11,2016
Minithumbup
By: 'Nikhil'
Apr 11,2016
5 people found
this helpful
I had met a number of estate agents as part of my property search, but Armond stood out. He was very informative and personable at the viewing, which went some way towards making me feel comfortable about putting in an offer. It transpired that the ...
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Nov 05,2015
Minithumbup
By: 'Jonathan Walker'
Nov 05,2015
6 people found
this helpful
Armond and Keatings East Dulwich are the best agents in the area by far! And must be one of the best in London. Armond's communication and care was unquestionable and he somehow managed to make the stressful process of my first property purchase enjoyable. They ...
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Nov 05,2015
Minithumbup
By: 'Suzanne James'
Nov 05,2015
0 people found
this helpful
Keating Estates were fantastic to deal with, very open and fair in all dealings and with good communication throughout the process. We felt very safe in Armond's hands and were delighted that the purchase went through very smoothly....
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Nov 02,2015
Minithumbup
By: 'Kathryn'
Nov 02,2015
5 people found
this helpful
My husband and I bought a house in Forest Hill, that was sold through Keating Estates. Armond was the estate agent handling the sale and he was brilliant from start to finish. Professional, yet friendly - he was great both with us and the seller. ...
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Oct 29,2015
Minithumbup
By: 'Mary'
Oct 29,2015
7 people found
this helpful
Armond was amazing. He valued the property and then arranged to have the most brilliant brochure for us within days of first speaking to him. Nothing was too much trouble from helping the photographer move furniture to ALWAYS being at the end of the phone ...
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Areas covered
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE5
  • SW8
  • SE21
  • SW11
  • SE27
  • SW12
  • SE11
  • SW16
  • SE23
  • SW17
  • SE4
  • SE24
  • SE17
  • SW3
  • SE8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £390,500
  • Max: £1,075,000

Letting
  • Min: £0
  • Max: £0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 7 0 3 0 8 0 5 0
Staff picture Dwayne
(26)

Staff picture Sebastian
(26)

Staff picture Gemma
(32)

Staff picture Grace
(35)

Staff picture David
(103)

Staff picture Tom
(6)

Staff picture Lewis
(7)

Staff picture Sophie
(7)

Staff picture Ashleigh
(5)

Staff picture Matt
(19)

Staff picture Hanna
(4)

Staff picture Zanardi
(22)

Staff picture Natalie
(10)

Staff picture Jade
(59)

Staff picture Sam
(1)

Staff picture Sonny
(1)

Staff picture Lucia
(29)

Staff picture Freddie
(2)

Staff picture Audinga
(3)

Staff picture Inez
(1)

Fees

No fees set.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

Awards won by Keating Estates Ltd, London SW9 8PL

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Opening hours


  • Monday: 08:45 - 19:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 19:00
  • Thursday: 08:45 - 19:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:45 - 16:00
  • Sunday: Closed

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