• Dwayne Joynt
    Dwayne Joynt
  • Armond Ghahramani
    Armond Ghahramani
  • Sebastian Toy
    Sebastian Toy
  • Gemma Bone
    Gemma Bone
  • Grace Noton
    Grace Noton
  • Alice Beth McHattie
    Alice Beth McHattie
  • Adam Davis
    Adam Davis
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

15 Grove Vale East Dulwich, London
Greater London
SE22 8ET

020 8299 8111
Nov 25,2017
Minithumbup
Sophie Lusher
By: 'Marcus'
Nov 25,2017
0 people found
this helpful
Sophie handled our plumbing problem quickly and seamlessly, and she even figured out a way that we could avoid being charged for it. Splendid job....
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Was this helpful? Yes
Nov 18,2017
Minithumbup
Tammy Bayliss
By: 'George'
Nov 18,2017
0 people found
this helpful
Tammy was really helpful in getting the process sorted towards the end of our tenancy following a year of renting through Keatings. Tammy ensure checkout went smoothly and was keen to help us out and respond to our questions and if we had any issues....
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Comment on agent fees
Fees are reasonable compared to other agents in the south London area.
Was this helpful? Yes
Oct 11,2017
Minithumbup
Sophie Lusher
By: 'L27'
Oct 11,2017
0 people found
this helpful
Sophie has always been the person I trust the most to get things done with our property - when she went on (a much deserved) holiday it was noticeable as things were not nearly as efficient. If I hear her answer the phone it is an automatic relief as I know she will do her absolute best to sort out the issue and she is always understanding and polite. We have had a few issues with the flat and she has always sorted things out really quickly and made sure everything is done properly and that we...
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Was this helpful? Yes
Jul 13,2017
Minithumbup
Ashleigh Martin
By: 'John Ash'
Jul 13,2017
0 people found
this helpful
Massive thanks to Ashleigh for her efficiency and understanding of our requirements for quick and reasonable landlord solutions. We're so grateful!...
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Was this helpful? Yes
Jun 06,2017
Minithumbup
Kay Wilson
By: 'Franceska'
Jun 06,2017
0 people found
this helpful
Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they always find great tenants and do a fine job for me - I have not reason to change to all the others who call me regularly asking me to swap across! Well done Kay and thank you very much for all your efforts which are greatly appreciated....
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Comment on agent fees
Fair.
Was this helpful? Yes
May 24,2017
Minithumbup
By: 'Alex'
May 24,2017
0 people found
this helpful
Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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Was this helpful? Yes
May 16,2017
Minithumbup
By: 'Fiona'
May 16,2017
6 people found
this helpful
Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our buyer was particularly difficult but he stayed with us throughout the process, ensuring he checked in with the buyer and pushed gently as needed to get things done. Without his help I can imagine it would have gone on for much longer than th...
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Comment on agent fees
Good!
Was this helpful? Yes
Apr 05,2017
Minithumbup
Sophie Lusher
By: 'Jose'
Apr 05,2017
0 people found
this helpful
Sophie has been really impresive on the way She managed my tenants , am very greatful to have this estate agent and especially Sophie looking after my property....
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Comment on agent fees
Fees are very good for all the effort they make
Was this helpful? Yes
Apr 03,2017
Minithumbup
Kay Wilson
By: 'Iffie'
Apr 03,2017
0 people found
this helpful
Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her....
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Was this helpful? Yes
Mar 31,2017
Minithumbup
Hanna Berhanu
By: 'Andrew Habershon'
Mar 31,2017
0 people found
this helpful
I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked to exceptional levels to manage the tenancy. She is a member of staff for whom Keating should be eternally grateful. Whilst writing, I look forward to many more years doing business with Keating Estates and of course Hanna....
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Comment on agent fees
Very good. Quite simply the best I use across my portfolio in London, Kent and Sussex.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Sophie Lusher
Ashleigh Martin
By: 'Georgie'
Mar 07,2017
0 people found
this helpful
Hello A big thank you to the Keatings Property Management Team, especially Sophie and Ashleigh (and also Tammy who I couldn't select). They have provided excellent support and an extremely professional service over these last few weeks. Many thanks, Georgie...
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Was this helpful? Yes
Dec 19,2016
Minithumbup
Gemma Bone
By: 'T Fitzmaurice'
Dec 19,2016
0 people found
this helpful
I had been looking for a house to buy for over 6 months and Gemma was extremely helpful in refocusing my search and then helping me move forward very quickly in the process to the completion. Gemma was very astute and open in her communications so it was a great process for me....
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Was this helpful? Yes
Dec 09,2016
Minithumbup
Gemma Bone
By: 'MJ'
Dec 09,2016
0 people found
this helpful
Gemma has been an absolute star from start to finish. I know she really fought for me and I am so grateful for that. So personable, I never felt like a couldn't contact her to ask my annoying little questions through the process of buying my first house. Thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2016
Minithumbup
By: 'Matt Roberts'
Jul 27,2016
0 people found
this helpful
Fantastic service from Emily when we were moving from a flat rented through Keatings to purchasing our first home. Emily was very quick to respond to our questions and was very clear in her guidance when we were uncertain about contract duration, move-out dates etc. She also negotiated the flexibility with our landlady to ensure we could move out of the flat before our break clause, but with flexibility to respond to uncertain timing in the house purchase. Strongly recommend....
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Was this helpful? Yes
Apr 11,2016
Minithumbup
By: 'Anthony & Jackie'
Apr 11,2016
4 people found
this helpful
The sale of our house was a roller coaster, sold, not sold, sold again, almost not sold; but through it all Armond was there going through hoops to make it happen, keeping us sane and got us to the finishing line. We cannot praise enough the service that we received from the staff and Armond in particular. Do not want to move again, but if we ever had to there would only be one place/person to go to handle it....
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Comment on agent fees
good
Was this helpful? Yes
Apr 11,2016
Minithumbup
By: 'Nikhil'
Apr 11,2016
5 people found
this helpful
I had met a number of estate agents as part of my property search, but Armond stood out. He was very informative and personable at the viewing, which went some way towards making me feel comfortable about putting in an offer. It transpired that the purchase became drawn out and very stressful, which was in no way his fault. It seemed as if Armond truly empathised with the situation, and I found that my communications with him were very reassuring during trying times. I am a first time buyer and,...
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Was this helpful? Yes
Nov 05,2015
Minithumbup
By: 'Jonathan Walker'
Nov 05,2015
5 people found
this helpful
Armond and Keatings East Dulwich are the best agents in the area by far! And must be one of the best in London. Armond's communication and care was unquestionable and he somehow managed to make the stressful process of my first property purchase enjoyable. They went above and beyond what I came to expect and experience from the other 40 odd agents I came across. I have already recommended them to countless friends and neighbours. Thank you. Jon...
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Was this helpful? Yes
Nov 05,2015
Minithumbup
By: 'Suzanne James'
Nov 05,2015
0 people found
this helpful
Keating Estates were fantastic to deal with, very open and fair in all dealings and with good communication throughout the process. We felt very safe in Armond's hands and were delighted that the purchase went through very smoothly....
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Was this helpful? Yes
Nov 02,2015
Minithumbup
By: 'Kathryn'
Nov 02,2015
5 people found
this helpful
My husband and I bought a house in Forest Hill, that was sold through Keating Estates. Armond was the estate agent handling the sale and he was brilliant from start to finish. Professional, yet friendly - he was great both with us and the seller. He was always on hand to answer any questions or provide updates - promptly getting back to us at every stage. I would thoroughly recommend him!...
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Was this helpful? Yes
Oct 29,2015
Minithumbup
By: 'Mary'
Oct 29,2015
5 people found
this helpful
Armond was amazing. He valued the property and then arranged to have the most brilliant brochure for us within days of first speaking to him. Nothing was too much trouble from helping the photographer move furniture to ALWAYS being at the end of the phone to give advice, even advising me how to deal with the estate agent we were buying from. We put our property up for sale in April and moved in August and our only regret was that we would no longer be in everyday contact with Armond. If you ...
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Was this helpful? Yes
Areas covered
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE5
  • SW8
  • SE21
  • SW11
  • SE27
  • SW12
  • SE11
  • SW16
  • SE23
  • SW17
  • SE4
  • SE24
  • SE17
  • SW3
  • SE8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ390,500
  • Max: ยฃ1,075,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 4 0 3 0 7 0 2 0
Dwayne Joynt Dwayne Joynt
Head of Lettings
6 reviews

About Dwayne No description set View full profile
Armond Ghahramani Armond Ghahramani
Sales Manager
28 reviews

About Armond No description set View full profile
Sebastian Toy Sebastian Toy
Sales Manager
16 reviews

About Sebastian No description set View full profile
Gemma Bone Gemma Bone
Sales Negotiator
17 reviews

About Gemma No description set View full profile
Grace Noton Grace Noton
Assistant Sales Manager
16 reviews

About Grace No description set View full profile
Alice Beth McHattie Alice Beth McHattie
Sales Negotiator
7 reviews

About Alice Beth No description set View full profile
Adam Davis Adam Davis
Lettings Negotiator
2 reviews

About Adam No description set View full profile
David Cam David Cam
Assistant Lettings Manager
51 reviews

About David No description set View full profile
Tom Bateman Tom Bateman
Sales Director
1 reviews

About Tom No description set View full profile
Lewis Carpenter Lewis Carpenter
Sales Negotiatior
3 reviews

About Lewis No description set View full profile
Sophie Lusher Sophie Lusher
Senior Property Manager
4 reviews

About Sophie No description set View full profile
Kay Wilson Kay Wilson
Property Manager
5 reviews

About Kay No description set View full profile
Ashleigh Martin Ashleigh Martin
Property Manager
3 reviews

About Ashleigh No description set View full profile
Matt Hope Matt Hope
Sales Negotiator
11 reviews

About Matt No description set View full profile
Tammy Bayliss Tammy Bayliss
Property Manager
6 reviews

About Tammy No description set View full profile
Hanna Berhanu Hanna Berhanu
Property Manager
1 reviews

About Hanna No description set View full profile
Monty Bampfield Monty Bampfield
Lettings Negotiator
4 reviews

About Monty No description set View full profile
George Byrne George Byrne
Lettings Negotiatior
0 reviews

About George No description set View full profile
Zanardi Bahi Zanardi Bahi
Lettings Negotiator
1 reviews

About Zanardi No description set View full profile
Jade Bower Jade Bower
Sales Negotiator
0 reviews

About Jade No description set View full profile
Natalie Houston-McMillan Natalie Houston-McMillan
Lettings Administrator
8 reviews

About Natalie No description set View full profile
Jade Jones Jade Jones
Lettings Administrator
2 reviews

About Jade No description set View full profile
Sam Thornton Sam Thornton
Sales Negotiator
1 reviews

About Sam No description set View full profile
Josh Ward-Brickett Josh Ward-Brickett
Sales Negotiator
2 reviews

About Josh No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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