• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Monty
  • Staff picture
    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sam
  • Staff picture
    Josh
  • Staff picture
    Dominic
  • Staff picture
    Sonny
  • Staff picture
    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113

“ Great !!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Ryan cameron'
Jul 18,2018
0 people found
this helpful
Dominic, was great throughout the process of finding a new flat With his help be found a property straight away. Paperwork was sent through straight away Would highly recommend...
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Was this helpful? Yes

“ Super helpful!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Iona'
Jul 18,2018
0 people found
this helpful
Dominic made renting the property we found really easy, we viewed the property and made an offfer and it was accepted the next day with all the paperwork given over to us- so smooth!...
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Was this helpful? Yes

“ Helpful and quick to respond... ”

Jul 17,2018
Minithumbup
Zanardi
Jade
By: 'Josie H'
Jul 17,2018
0 people found
this helpful
Zanardi communicated with us clearly throughout the letting process and was helpful and responsive. Zanardi was professional and personable, we would definitely recommend....
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Was this helpful? Yes

“ Excellent Customer services... ”

Jul 11,2018
Minithumbup
Josh
Lucia
By: 'J & N'
Jul 11,2018
0 people found
this helpful
Josh is very good at what he does. Unlike many others EA he actually takes the time to really think about the right type of properties to suit your needs. He is very proactive and when viewing one property would suggest any others available to ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Very helpful... ”

Jun 12,2018
Minithumbup
Jade
Lucia
By: 'Kieran'
Jun 12,2018
0 people found
this helpful
Jade has been great with helping us have a smooth and easy move in and great at answering all of our questions very quickly....
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Was this helpful? Yes

“ Excellent estate agent!... ”

May 23,2018
Minithumbup
Matt
Sebastian
By: 'A Mumford'
May 23,2018
0 people found
this helpful
During my house hunting search, Matt was the best estate agent I dealt with - not only friendly, charming (but not smarmy!) and knowledgeable, I was also extremely impressed with how frequently he followed up on leads, emailing and calling if he thought he had ...
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Was this helpful? Yes

“ Very helpful and friendly... ”

May 23,2018
Minithumbup
Dominic
Lucia
By: 'Claudia'
May 23,2018
0 people found
this helpful
Dominic was very attentive throughout our house hunt and once we found our dream flat he ensured that we jumped through all the loops to seal the deal....
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Was this helpful? Yes

“ Very helpful and responsive... ”

May 22,2018
Minithumbup
Jade
Zanardi
By: 'Prajna'
May 22,2018
0 people found
this helpful
Both Jade and Zanardi were extremely responsive and helpful during my move. They were able to answer all my queries promptly and ensured my move was smooth....
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Was this helpful? Yes

“ Friendly and professional... ”

May 21,2018
Minithumbup
Lucia
Jade
By: 'Meg'
May 21,2018
0 people found
this helpful
Both Lucia and Jade made the process of completing my rental application and paperwork very easy. They were friendly, professional and helpful in all my dealings with them - would absolutely recommend them!...
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Was this helpful? Yes

“ Securing my new flat... ”

May 21,2018
Minithumbup
Jade
Zanardi
By: 'Catherine.H'
May 21,2018
0 people found
this helpful
I was recommended to Keating by my sister who has also rented her flat through them. Both my sister and I agree that the service was fantastic from beginning to end. Zanardi was always reachable and on-hand if I needed any assistance and through any ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Understanding and helpful... ”

May 21,2018
Minithumbup
Dwayne
Jade
By: 'Jasmine'
May 21,2018
0 people found
this helpful
Thank you very much Dwayne with your help with everything. Dwayne went above and beyond to help me, giving me great personal service and dedication. He was thoughtful and explained difficult scenarios extremely well. He was incredibly understanding and his advice and efforts helped me ...
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Was this helpful? Yes
By: Dwayne
May 21, 2018
View all comments (1)
Hi Jasmine, it's a pleasure. Always happy to help no matter how challenging the situation. I'm glad everything worked out in the end on this side and wish you all the best in the future. ...

“ Very efficient... ”

May 08,2018
Minithumbup
Dominic
Jade
By: 'Emma Howard'
May 08,2018
0 people found
this helpful
Dominic was a great help in helping us find a new place to rent. He was very professional and always swift to respond to text/emails/calls....
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Was this helpful? Yes

“ Quick and efficient... ”

May 04,2018
Minithumbup
Jade
Dominic
By: 'George'
May 04,2018
0 people found
this helpful
Dom showed us the flat and was flexible with our work times allowing us to view late evenings which was great. Both Jade and Dom were quick in replying emails and overall made a time consuming process a lot easier! Moving in this weekend thanks ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Very impressed... ”

Apr 25,2018
Minithumbup
Jade
Josh
By: 'Rosalie Watkins'
Apr 25,2018
0 people found
this helpful
We really enjoyed working with Jade with regards to finalizing our new home. Extremely efficient and always there to help with any questions. Really appreciated all the help she gave us . We would highly recommend using Keating Estates. We had a very positive experience working ...
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“ Grovelands Close rental... ”

Apr 25,2018
Minithumbup
Zanardi
Jade
By: 'Jeffers'
Apr 25,2018
0 people found
this helpful
Zanardi has been great from start to finish, helping me secure this property to rent from June. She went above and beyond my usual experiences with agents and came to meet me the same day I contacted Keating at the house. She was also always ...
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Was this helpful? Yes

“ Jade Jones... ”

Apr 14,2018
Minithumbup
Jade
Dwayne
By: 'sophie'
Apr 14,2018
0 people found
this helpful
Very helpful and informative. Always quick to respond to emails and always at the end of the phone. I would definitely go back to her if I needed any further help....
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Was this helpful? Yes

“ Very friendly and helpful.... ”

Apr 13,2018
Minithumbup
Jade
Dwayne
By: 'Sam'
Apr 13,2018
0 people found
this helpful
Jade was very friendly and helpful throughout the entire process. She responded quickly and explained everything clearly to ensure our move went smoothly. Thanks again....
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Was this helpful? Yes

“ Professional agent... ”

Apr 12,2018
Minithumbup
Jade
Dwayne
By: 'Iza'
Apr 12,2018
0 people found
this helpful
I was very happy with Jade, she was informative, prompt in response and helpful. She seemed well structured and patient with all of my additional questions....
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Was this helpful? Yes

“ Zanardi... ”

Mar 24,2018
Minithumbup
Zanardi
Dwayne
By: 'Elis'
Mar 24,2018
0 people found
this helpful
One of the best agents we met on our search for a new home. Zanardi Bahi was very responsive to our messages and did her best to accommodate our needs while being really polite and understanding of our needs. Thank you! Highly recommended!...
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Comment on agent fees
very good
Was this helpful? Yes

“ Great customer service... ”

Mar 19,2018
Minithumbup
Josh
Dwayne
By: 'Aisling Datta'
Mar 19,2018
0 people found
this helpful
Fantastic service from Josh, very responsive and knowledgeable to my requests! Would love to have him help in my property searches in future....
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Comment on agent fees
- Quick to respond - Professional - Friendly and
Was this helpful? Yes
Mar 15,2018
Minithumbup
Natalie
Jade
By: 'Jessica'
Mar 15,2018
0 people found
this helpful
Natalie is such a pleasure to deal with in times like these, her kind nature and understanding have been such help to me. She always goes above and beyond to make sure everything is in order. What a superstar!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2018
Minithumbup
Zanardi
Dwayne
By: 'Alex'
Mar 09,2018
0 people found
this helpful
Zanardi was really helpful and organised from start to finish. Very approachable on the phone when arranging to view a property, gave me all the relevant details of the property and contact details. A*!...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 24,2018
Minithumbup
Zanardi
By: 'Carlyne and Chris'
Feb 24,2018
0 people found
this helpful
Zanardi were very very helpful especially due to our geographical location from Macao-Hong Kong which made the process more difficult than we expect. Zanardi follow up perfectly our case since the beginning, she was always available, understandable and patient. Strongly recommend her service....
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Was this helpful? Yes
Feb 14,2018
Minithumbup
Dwayne
By: 'Becky'
Feb 14,2018
1 people found
this helpful
We dealt with Dwayne and George when letting out our flat - very professional, friendly and got our flat let out within a week! They were also very understanding of our circumstances as we have a little baby. Highly recommended!!...
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Comment on agent fees
NA
Was this helpful? Yes
Feb 09,2018
Minithumbup
Zanardi
By: 'Dmcaleer'
Feb 09,2018
0 people found
this helpful
From the start of working with Zanardi it was smooth process with effective communication. Which really put us at ease, as well as staying informed....
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Comment on agent fees
good
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'GeorgieB'
Feb 07,2018
0 people found
this helpful
Ashleigh is incredibly professional and approachable. She does a wonderful job and managing clients, tenants and third parties like management companies alike. She always maintains a positive solutions focus approach and is a pleasure to work with. Thanks Ashleigh for all your help and hard ...
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Was this helpful? Yes
Feb 05,2018
Minithumbup
Zanardi
By: 'Dan'
Feb 05,2018
0 people found
this helpful
We had been looking for a flat in the Clapham North area, and within a week of starting to look Zanardi had found us a place and our offer had been accepted. She has been really helpful and friendly through the whole process: sending through ...
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Was this helpful? Yes
Jan 28,2018
Minithumbup
Jade
By: 'Rachel'
Jan 28,2018
0 people found
this helpful
Jade was very helpful throughout the process she helped me with any questions I had she made my move in very easy...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbdown
Josh
By: 'Scott'
Jan 24,2018
0 people found
this helpful
As a first time buyer, I didn't really know the market and felt like I was faced with a massive task or trying to find somewhere. Josh was extremely helpful, showing me a range of properties, offering a variety of different features. This really ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 17,2017
Minithumbup
Jade
By: 'Sonia H'
Nov 17,2017
0 people found
this helpful
Jade has been really helpful and responsive with my move and has made the whole process stress free, including going above and beyond when I needed to pull forward my move in time. I would definately recommend both Jade and Keating Estates overall - I'...
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Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ415,000
  • Max: ยฃ875,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 52 6 3 1 8 2 2 1
Staff picture Dwayne
(16)

Staff picture Sebastian
(23)

Staff picture Gemma
(29)

Staff picture Grace
(32)

Staff picture David
(63)

Staff picture Tom
(3)

Staff picture Lewis
(6)

Staff picture Sophie
(6)

Staff picture Ashleigh
(4)

Staff picture Matt
(17)

Staff picture Hanna
(2)

Staff picture Monty
(4)

Staff picture Zanardi
(14)

Staff picture Natalie
(10)

Staff picture Jade
(30)

Staff picture Sam
(1)

Staff picture Josh
(7)

Staff picture Dominic
(11)

Staff picture Sonny
(1)

Staff picture Lucia
(8)

Staff picture Freddie
(0)

Staff picture Audinga
(0)

Staff picture Inez
(0)

Fees

No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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