• Dwayne Joynt
    Dwayne Joynt
  • Armond Ghahramani
    Armond Ghahramani
  • Sebastian Toy
    Sebastian Toy
  • Gemma Bone
    Gemma Bone
  • Grace Noton
    Grace Noton
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Tony Cifuentes
    Tony Cifuentes
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • Zanardi Bahi
    Zanardi Bahi
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
  • Dominic Webster
    Dominic Webster
  • Sonny Lofthouse
    Sonny Lofthouse
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London

020 7720 2113
Aug 30,2017
Grace Noton
Sebastian Toy
By: 'Kate'
Aug 30,2017
1 people found
this helpful
Overall I was disappointed in the end by the service. I felt that the agents were working primarily for the buyers and not for me. I felt a little bullied into allowing last minute viewings before exchange and completion, particularly the day I was moving out and clearing up. When I said no, I didn't feel supported. Having won me over to Keating's from a different agent, I ultimately felt let down. They got a hefty commission from me, and I had no contact at all from the manager once the exchang...
read full review
Comment on agent fees
Fees were fine.
Was this helpful? Yes
By: Shane Mercieca
Aug 30, 2017
View all comments (1)
Hi Kate, Sorry to hear you feel this way. Unfortunately sometimes purchasers insist on viewing last minute before exchange, and then again prior to completion. More often than not they are recommended to do so by their solicitors which is why it is so common and often left so late. Regardless of losing two stars we still appreciate your business and wish you well for the future. Regards, Shane Mercieca Managing Director Keating Estates Ltd ...
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
  • Min: £531,000
  • Max: £875,000

  • Min: £0
  • Max: £0

UKALA TPOS DPS My deposits scheme

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 32 6 3 1 8 2 0 1
Dwayne Joynt Dwayne Joynt
Head of Lettings
7 reviews

About Dwayne No description set View full profile
Armond Ghahramani Armond Ghahramani
Sales Manager
28 reviews

About Armond No description set View full profile
Sebastian Toy Sebastian Toy
Sales Manager
17 reviews

About Sebastian No description set View full profile
Gemma Bone Gemma Bone
Senior Sales Negotiator
21 reviews

About Gemma No description set View full profile
Grace Noton Grace Noton
Assistant Sales Manager
24 reviews

About Grace No description set View full profile
David Cam David Cam
Assistant Lettings Manager
52 reviews

About David No description set View full profile
Tom Bateman Tom Bateman
Sales Director
1 reviews

About Tom No description set View full profile
Tony Cifuentes Tony Cifuentes
Lettings negotiator
2 reviews

About Tony No description set View full profile
Lewis Carpenter Lewis Carpenter
Sales Negotiatior
4 reviews

About Lewis No description set View full profile
Sophie Lusher Sophie Lusher
Senior Property Manager
5 reviews

About Sophie No description set View full profile
Kay Wilson Kay Wilson
Property Manager
5 reviews

About Kay No description set View full profile
Ashleigh Martin Ashleigh Martin
Property Manager
4 reviews

About Ashleigh No description set View full profile
Matt Hope Matt Hope
Sales Negotiator
13 reviews

About Matt No description set View full profile
Tammy Bayliss Tammy Bayliss
Property Manager
6 reviews

About Tammy No description set View full profile
Hanna Berhanu Hanna Berhanu
Property Manager
2 reviews

About Hanna No description set View full profile
Monty Bampfield Monty Bampfield
Lettings Negotiator
4 reviews

About Monty No description set View full profile
Zanardi Bahi Zanardi Bahi
Lettings Negotiator
7 reviews

About Zanardi No description set View full profile
Natalie Houston-McMillan Natalie Houston-McMillan
Lettings Administrator
10 reviews

About Natalie No description set View full profile
Jade Jones Jade Jones
Lettings Administrator
3 reviews

About Jade No description set View full profile
Sam Thornton Sam Thornton
Sales Negotiator
1 reviews

About Sam No description set View full profile
Josh Ward-Brickett Josh Ward-Brickett
Sales Negotiator
3 reviews

About Josh No description set View full profile
Dominic Webster Dominic Webster
Lettings Negotiator
0 reviews

About Dominic No description set View full profile
Sonny Lofthouse Sonny Lofthouse
Property Manager
0 reviews

About Sonny No description set View full profile

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No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
01722 333 306
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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