• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Monty
  • Staff picture
    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sam
  • Staff picture
    Josh
  • Staff picture
    Dominic
  • Staff picture
    Sonny
  • Staff picture
    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113
Feb 05,2018
Minithumbup
Zanardi
By: 'Dan'
Feb 05,2018
0 people found
this helpful
We had been looking for a flat in the Clapham North area, and within a week of starting to look Zanardi had found us a place and our offer had been accepted. She has been really helpful and friendly through the whole process: sending through ...
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Was this helpful? Yes
Jan 28,2018
Minithumbup
Jade
By: 'Rachel'
Jan 28,2018
0 people found
this helpful
Jade was very helpful throughout the process she helped me with any questions I had she made my move in very easy...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbdown
Josh
By: 'Scott'
Jan 24,2018
0 people found
this helpful
As a first time buyer, I didn't really know the market and felt like I was faced with a massive task or trying to find somewhere. Josh was extremely helpful, showing me a range of properties, offering a variety of different features. This really ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 17,2017
Minithumbup
Jade
By: 'Sonia H'
Nov 17,2017
0 people found
this helpful
Jade has been really helpful and responsive with my move and has made the whole process stress free, including going above and beyond when I needed to pull forward my move in time. I would definately recommend both Jade and Keating Estates overall - I'...
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Was this helpful? Yes
Nov 17,2017
Minithumbup
Josh
By: 'Matthew Cooper'
Nov 17,2017
1 people found
this helpful
Excellent agent, best I have dealt with in 7 year of buying and selling on the London market. Proactive, intelligent, friendly and honest. Would highly recommend....
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Was this helpful? Yes
Nov 08,2017
Minithumbup
Josh
By: 'Paul'
Nov 08,2017
1 people found
this helpful
Josh was very patient when showing me a number of properties in Brixton, leading to a successful bid for one property....
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Was this helpful? Yes
Nov 07,2017
Minithumbup
Jade
Monty
By: 'Poppy'
Nov 07,2017
0 people found
this helpful
Jade and Monty were both really friendly and helpful with moving into our new flat. Thanks for all your help!...
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Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Sophie'
Oct 31,2017
0 people found
this helpful
The service we have received from Jade has been very helpful and efficient. She has made the whole process very easy!...
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Was this helpful? Yes
Oct 18,2017
Minithumbup
David
By: 'Vanessa JVC'
Oct 18,2017
0 people found
this helpful
Very professional and reactive, David has been flexible and I appreciate his communication style and kindness. I will definitely recommend him !...
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Comment on agent fees
Very professional and reactive
Was this helpful? Yes
Oct 12,2017
Minithumbup
David
By: 'Anja'
Oct 12,2017
0 people found
this helpful
David is a really reliable and friendly agent. For anything you need, he is helpful and responds right away! Thanks David :)...
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Was this helpful? Yes
Oct 06,2017
Minithumbup
Sam
By: 'Family Rice'
Oct 06,2017
0 people found
this helpful
Sam understood our requirements perfectly and compiled a portfolio of appropriate properties to view. He helped us navigate successfully to an offer which was accepted. At all times, both he and Keating Estates have worked with us professionally, empathetically and ethically....
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Was this helpful? Yes
Oct 04,2017
Minithumbup
Natalie
By: 'Rebecca'
Oct 04,2017
0 people found
this helpful
Natalie has been very helpful in the management of our property! With prompt responses and continual updates; plus always very friendly to us! Thanks Natalie :)...
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Was this helpful? Yes
Sep 14,2017
Minithumbup
By: 'Michael'
Sep 14,2017
0 people found
this helpful
Very helpful the whole way through and a very good manner the whole time. Totally professional and very supportive through the whole process and even after! - I would definitely recommend!...
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Was this helpful? Yes
Sep 07,2017
Minithumbup
Natalie
By: 'Gabriella'
Sep 07,2017
0 people found
this helpful
Natalie has been absolutely incredible helping us to move in to our new flat. Everything has run smoothly and she has done so much to make sure we have all of the information we need about our lease agreement. Not only has she been incredibly ...
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Comment on agent fees
Leasing fees were in line with what was expected.
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Georgia'
Sep 06,2017
0 people found
this helpful
Natalie was tremendously helpful! She made our move in experience very easy. She was always very easy to get hold of and friendly and approachable at all times. Natalie even gave us two spare wardrobes she had personally to help us furnish our flat. Overall ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbdown
Grace
Sebastian
By: 'Kate'
Aug 30,2017
1 people found
this helpful
Overall I was disappointed in the end by the service. I felt that the agents were working primarily for the buyers and not for me. I felt a little bullied into allowing last minute viewings before exchange and completion, particularly the day I was moving ...
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Comment on agent fees
Fees were fine.
Was this helpful? Yes
By: Shane Mercieca
Aug 30, 2017
View all comments (1)
Hi Kate, Sorry to hear you feel this way. Unfortunately sometimes purchasers insist on viewing last minute before exchange, and then again prior to completion. More often than not they are recommended to do so by their solicitors which is why it is so common and often left so late. Regardless of losing two stars we still appreciate your business and wish you well for the future. Regards, Shane Mercieca Managing Director Keating Estates Ltd ...
Aug 16,2017
Minithumbup
Natalie
By: 'Martijn W'
Aug 16,2017
0 people found
this helpful
Natalie helped us tremendously. There were some issues with the contract and the payment on the day we were supposed to move in, but Natalie got everything sorted within half a day, which was amazing!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
Natalie
Zanardi
By: 'Johannes'
Aug 16,2017
0 people found
this helpful
I was searching for a place in London together with a colleague, and was supported really well by Zanardi and Natalie. The place they showed us was perfect, and the responses and actions on our queries were always quick an without any problem. All in ...
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Was this helpful? Yes
Aug 12,2017
Minithumbup
David
By: 'Black'
Aug 12,2017
0 people found
this helpful
Went through a rental search process of about two weeks and finished with Keatings. David was incredibly professional, polite and not at all pushy - bit of a relief after dealing with a huge amount of stubborn estate agents. He got us a great deal ...
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Natalie
By: 'Oli Rogers'
Aug 02,2017
0 people found
this helpful
Natalie was great throughout the rental process. Regular communication kept us in the loop with what was happening and she always replied promptly to emails. Definitely would recommend her for anyone else looking for rent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
Natalie
By: 'MDclapham'
Aug 01,2017
0 people found
this helpful
Natalie was lovely and very quick to handle all queries. Also always on hand to help out so really appreciative of making the move so easy....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
David
By: 'James SL'
Aug 01,2017
0 people found
this helpful
David was very friendly and helpful and always easy to get hold of on the phone. The whole lettings process was extremely easy from the initial viewing to signing the contract, thanks to the professionalism of David....
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Was this helpful? Yes
Jul 31,2017
Minithumbup
Natalie
By: 'George'
Jul 31,2017
0 people found
this helpful
Natalie was very polite, responsive & professional, answered all questions/worries we had and made sure the contracts and checks were all completed on time....
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Was this helpful? Yes
Jul 27,2017
Minithumbup
David
By: 'EllaJ'
Jul 27,2017
0 people found
this helpful
So helpful during a stressful time and after much disappointment with other estate agencies David got us the perfect flat we wanted....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'RB'
Jul 25,2017
0 people found
this helpful
Kay has been a brilliant help throughout really difficult issues in our new flat and tenancy. The flat needed extensive works once we moved in, and the landlord were not always on the ball. Kay kept us up to date, informed and contacted the landlord ...
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Was this helpful? Yes
Jul 24,2017
Minithumbup
By: 'Rosie'
Jul 24,2017
0 people found
this helpful
I have had an utterly incredible experience. I have had amazing personal attention and exemplary service from Alice. She is an absolute star and fought and helped to get me the property of my dreams!...
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Was this helpful? Yes
Jul 13,2017
Minithumbdown
By: 'Scott O'Brien Lavender Hill'
Jul 13,2017
0 people found
this helpful
By FAR the BEST agenct I've EVER dealt with. Give this girl a promotion!! She's amazing! Very happy. Scott...
read full review
Comment on agent fees
Nothing they're worth the money.
Was this helpful? Yes
Jul 12,2017
Minithumbup
By: 'Steph'
Jul 12,2017
0 people found
this helpful
David was extremely helpful in making our move happen in Brixton. We were hoping to move in quickly and after finding a property, one week later we had moved in. Highly recommend Keatings Estates as they made the whole moving process very smooth and easy....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 13,2017
Minithumbup
Matt
By: 'Jacquie'
Jun 13,2017
0 people found
this helpful
Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers....
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Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'Joanna'
Jun 01,2017
0 people found
this helpful
Adam was really friendly, helpful and knowledgeable when we were looking for our new place, ensuring that he had plenty of places to show us that would match our requirements. He went out of his way to make sure we got the flat we fell ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ415,000
  • Max: ยฃ875,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 52 6 3 1 8 2 2 1
Staff picture Dwayne
(16)

Staff picture Sebastian
(23)

Staff picture Gemma
(28)

Staff picture Grace
(32)

Staff picture David
(63)

Staff picture Tom
(3)

Staff picture Lewis
(6)

Staff picture Sophie
(6)

Staff picture Ashleigh
(4)

Staff picture Matt
(17)

Staff picture Hanna
(2)

Staff picture Monty
(4)

Staff picture Zanardi
(14)

Staff picture Natalie
(10)

Staff picture Jade
(30)

Staff picture Sam
(1)

Staff picture Josh
(7)

Staff picture Dominic
(11)

Staff picture Sonny
(1)

Staff picture Lucia
(8)

Staff picture Freddie
(0)

Staff picture Audinga
(0)

Staff picture Inez
(0)

Fees

No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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