• Dwayne Joynt
    Dwayne Joynt
  • Armond Ghahramani
    Armond Ghahramani
  • Sebastian Toy
    Sebastian Toy
  • Gemma Bone
    Gemma Bone
  • Grace Noton
    Grace Noton
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Tony Cifuentes
    Tony Cifuentes
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • Zanardi Bahi
    Zanardi Bahi
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
  • Dominic Webster
    Dominic Webster
  • Sonny Lofthouse
    Sonny Lofthouse
  • Lucia Pritchard
    Lucia Pritchard
  • Freddie Fryars
    Freddie Fryars
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113

“ Friendly and professional... ”

May 21,2018
Minithumbup
Lucia Pritchard
Jade Jones
By: 'Meg'
May 21,2018
0 people found
this helpful
Both Lucia and Jade made the process of completing my rental application and paperwork very easy. They were friendly, professional and helpful in all my dealings with them - would absolutely recommend them!...
read full review
Was this helpful? Yes

“ Securing my new flat... ”

May 21,2018
Minithumbup
Jade Jones
Zanardi Bahi
By: 'Catherine.H'
May 21,2018
0 people found
this helpful
I was recommended to Keating by my sister who has also rented her flat through them. Both my sister and I agree that the service was fantastic from beginning to end. Zanardi was always reachable and on-hand if I needed any assistance and through any ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Understanding and helpful... ”

May 21,2018
Minithumbup
Dwayne Joynt
By: 'Jasmine'
May 21,2018
0 people found
this helpful
Thank you very much Dwayne with your help with everything. Dwayne went above and beyond to help me, giving me great personal service and dedication. He was thoughtful and explained difficult scenarios extremely well. He was incredibly understanding and his advice and efforts helped me ...
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Was this helpful? Yes
By: Dwayne
May 21, 2018
View all comments (1)
Hi Jasmine, it's a pleasure. Always happy to help no matter how challenging the situation. I'm glad everything worked out in the end on this side and wish you all the best in the future. ...

“ Very efficient... ”

May 08,2018
Minithumbup
Dominic Webster
Jade Jones
By: 'Emma Howard'
May 08,2018
0 people found
this helpful
Dominic was a great help in helping us find a new place to rent. He was very professional and always swift to respond to text/emails/calls....
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Was this helpful? Yes

“ Quick and efficient... ”

May 04,2018
Minithumbup
Jade Jones
Dominic Webster
By: 'George'
May 04,2018
0 people found
this helpful
Dom showed us the flat and was flexible with our work times allowing us to view late evenings which was great. Both Jade and Dom were quick in replying emails and overall made a time consuming process a lot easier! Moving in this weekend thanks ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Very impressed... ”

Apr 25,2018
Minithumbup
Jade Jones
Josh Ward-Brickett
By: 'Rosalie Watkins'
Apr 25,2018
0 people found
this helpful
We really enjoyed working with Jade with regards to finalizing our new home. Extremely efficient and always there to help with any questions. Really appreciated all the help she gave us . We would highly recommend using Keating Estates. We had a very positive experience working ...
read full review
Was this helpful? Yes

“ Grovelands Close rental... ”

Apr 25,2018
Minithumbup
Zanardi Bahi
Jade Jones
By: 'Jeffers'
Apr 25,2018
0 people found
this helpful
Zanardi has been great from start to finish, helping me secure this property to rent from June. She went above and beyond my usual experiences with agents and came to meet me the same day I contacted Keating at the house. She was also always ...
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Was this helpful? Yes

“ Jade Jones... ”

Apr 14,2018
Minithumbup
Jade Jones
Dwayne Joynt
By: 'sophie'
Apr 14,2018
0 people found
this helpful
Very helpful and informative. Always quick to respond to emails and always at the end of the phone. I would definitely go back to her if I needed any further help....
read full review
Was this helpful? Yes

“ Very friendly and helpful.... ”

Apr 13,2018
Minithumbup
Jade Jones
Dwayne Joynt
By: 'Sam'
Apr 13,2018
0 people found
this helpful
Jade was very friendly and helpful throughout the entire process. She responded quickly and explained everything clearly to ensure our move went smoothly. Thanks again....
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Was this helpful? Yes

“ Professional agent... ”

Apr 12,2018
Minithumbup
Jade Jones
Dwayne Joynt
By: 'Iza'
Apr 12,2018
0 people found
this helpful
I was very happy with Jade, she was informative, prompt in response and helpful. She seemed well structured and patient with all of my additional questions....
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Was this helpful? Yes

“ Zanardi... ”

Mar 24,2018
Minithumbup
Zanardi Bahi
Dwayne Joynt
By: 'Elis'
Mar 24,2018
0 people found
this helpful
One of the best agents we met on our search for a new home. Zanardi Bahi was very responsive to our messages and did her best to accommodate our needs while being really polite and understanding of our needs. Thank you! Highly recommended!...
read full review
Comment on agent fees
very good
Was this helpful? Yes

“ Great customer service... ”

Mar 19,2018
Minithumbup
Josh Ward-Brickett
Dwayne Joynt
By: 'Aisling Datta'
Mar 19,2018
0 people found
this helpful
Fantastic service from Josh, very responsive and knowledgeable to my requests! Would love to have him help in my property searches in future....
read full review
Comment on agent fees
- Quick to respond - Professional - Friendly and
Was this helpful? Yes

“ Very friendly!... ”

Mar 18,2018
Minithumbup
Zanardi Bahi
Dwayne Joynt
By: 'Abby'
Mar 18,2018
0 people found
this helpful
Zanardi was very helpful and friendly throughout. She made an effort to show us properties we would like as they came onto the market and gave us excellent advise. We are very happy with the property we have found. Thank you!...
read full review
Was this helpful? Yes
Mar 15,2018
Minithumbup
Natalie Houston-McMillan
Jade Jones
By: 'Jessica'
Mar 15,2018
0 people found
this helpful
Natalie is such a pleasure to deal with in times like these, her kind nature and understanding have been such help to me. She always goes above and beyond to make sure everything is in order. What a superstar!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2018
Minithumbup
Zanardi Bahi
Dwayne Joynt
By: 'Alex'
Mar 09,2018
0 people found
this helpful
Zanardi was really helpful and organised from start to finish. Very approachable on the phone when arranging to view a property, gave me all the relevant details of the property and contact details. A*!...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Feb 24,2018
Minithumbup
Zanardi Bahi
By: 'Carlyne and Chris'
Feb 24,2018
0 people found
this helpful
Zanardi were very very helpful especially due to our geographical location from Macao-Hong Kong which made the process more difficult than we expect. Zanardi follow up perfectly our case since the beginning, she was always available, understandable and patient. Strongly recommend her service....
read full review
Was this helpful? Yes
Feb 22,2018
Minithumbdown
By: 'kihhet'
Feb 22,2018
1 people found
this helpful
We have had a very mixed experience with Keating. When viewing we felt incredibly rushed and were lied to about the state we would receive the property in*. We found Monty to be great and very patient and helpful with us when securing our flat. ...
read full review
Was this helpful? Yes
By: Shane Mercieca
Feb 23, 2018
View all comments (1)
Kihhet, I am sorry to hear this. If you would like to email me more details of your dealings with property management that would be much appreciated. My direct email address is shane@keatingestates.com Many thanks, Shane Mercieca Managing Director ...
Feb 21,2018
Minithumbdown
By: 'KeatingTenant'
Feb 21,2018
0 people found
this helpful
We dealt with George Byrne on the lettings team. Whilst pleasant and friendly, he presented our offer incorrectly to the landlord and subsequently refused to take responsibility, insisting that the error was 'nobodys fault'. He claimed to have no recollection of our two viewings in ...
read full review
Comment on agent fees
Standard for london, unnecessarily high.
Was this helpful? Yes
By: Shane Mercieca
Feb 21, 2018
View all comments (1)
Sincere apologies for this. George is no longer with the company. Should Property Management not deal with any issues promptly please feel free to contact me directly. My email address is shane@keatingestates.com. Kind Regards, Shane Mercieca Managing Director Keating Estates Ltd. ...
Feb 14,2018
Minithumbup
Dwayne Joynt
By: 'Becky'
Feb 14,2018
1 people found
this helpful
We dealt with Dwayne and George when letting out our flat - very professional, friendly and got our flat let out within a week! They were also very understanding of our circumstances as we have a little baby. Highly recommended!!...
read full review
Comment on agent fees
NA
Was this helpful? Yes
Feb 09,2018
Minithumbup
Zanardi Bahi
By: 'Dmcaleer'
Feb 09,2018
0 people found
this helpful
From the start of working with Zanardi it was smooth process with effective communication. Which really put us at ease, as well as staying informed....
read full review
Comment on agent fees
good
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'GeorgieB'
Feb 07,2018
0 people found
this helpful
Ashleigh is incredibly professional and approachable. She does a wonderful job and managing clients, tenants and third parties like management companies alike. She always maintains a positive solutions focus approach and is a pleasure to work with. Thanks Ashleigh for all your help and hard ...
read full review
Was this helpful? Yes
Feb 05,2018
Minithumbup
Zanardi Bahi
By: 'Dan'
Feb 05,2018
0 people found
this helpful
We had been looking for a flat in the Clapham North area, and within a week of starting to look Zanardi had found us a place and our offer had been accepted. She has been really helpful and friendly through the whole process: sending through ...
read full review
Was this helpful? Yes
Jan 28,2018
Minithumbup
Jade Jones
By: 'Rachel'
Jan 28,2018
0 people found
this helpful
Jade was very helpful throughout the process she helped me with any questions I had she made my move in very easy...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbdown
Josh Ward-Brickett
By: 'Scott'
Jan 24,2018
0 people found
this helpful
As a first time buyer, I didn't really know the market and felt like I was faced with a massive task or trying to find somewhere. Josh was extremely helpful, showing me a range of properties, offering a variety of different features. This really ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 17,2017
Minithumbup
Jade Jones
By: 'Sonia H'
Nov 17,2017
0 people found
this helpful
Jade has been really helpful and responsive with my move and has made the whole process stress free, including going above and beyond when I needed to pull forward my move in time. I would definately recommend both Jade and Keating Estates overall - I'...
read full review
Was this helpful? Yes
Nov 17,2017
Minithumbup
Josh Ward-Brickett
By: 'Matthew Cooper'
Nov 17,2017
1 people found
this helpful
Excellent agent, best I have dealt with in 7 year of buying and selling on the London market. Proactive, intelligent, friendly and honest. Would highly recommend....
read full review
Was this helpful? Yes
Nov 08,2017
Minithumbup
Josh Ward-Brickett
By: 'Paul'
Nov 08,2017
1 people found
this helpful
Josh was very patient when showing me a number of properties in Brixton, leading to a successful bid for one property....
read full review
Was this helpful? Yes
Nov 07,2017
Minithumbup
Jade Jones
Monty Bampfield
By: 'Poppy'
Nov 07,2017
0 people found
this helpful
Jade and Monty were both really friendly and helpful with moving into our new flat. Thanks for all your help!...
read full review
Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Sophie'
Oct 31,2017
0 people found
this helpful
The service we have received from Jade has been very helpful and efficient. She has made the whole process very easy!...
read full review
Was this helpful? Yes
Oct 18,2017
Minithumbup
David Cam
By: 'Vanessa JVC'
Oct 18,2017
0 people found
this helpful
Very professional and reactive, David has been flexible and I appreciate his communication style and kindness. I will definitely recommend him !...
read full review
Comment on agent fees
Very professional and reactive
Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ415,000
  • Max: ยฃ875,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 45 6 3 1 8 2 0 1
Dwayne Joynt Dwayne Joynt
Head of Lettings
16 reviews

About Dwayne No description set View full profile
Armond Ghahramani Armond Ghahramani
Sales Manager
29 reviews

About Armond No description set View full profile
Sebastian Toy Sebastian Toy
Sales Manager
20 reviews

About Sebastian No description set View full profile
Gemma Bone Gemma Bone
Senior Sales Negotiator
26 reviews

About Gemma No description set View full profile
Grace Noton Grace Noton
Assistant Sales Manager
30 reviews

About Grace No description set View full profile
David Cam David Cam
Assistant Lettings Manager
55 reviews

About David No description set View full profile
Tom Bateman Tom Bateman
Sales Director
1 reviews

About Tom No description set View full profile
Tony Cifuentes Tony Cifuentes
Lettings negotiator
2 reviews

About Tony No description set View full profile
Lewis Carpenter Lewis Carpenter
Sales Negotiatior
4 reviews

About Lewis No description set View full profile
Sophie Lusher Sophie Lusher
Senior Property Manager
6 reviews

About Sophie No description set View full profile
Kay Wilson Kay Wilson
Property Manager
5 reviews

About Kay No description set View full profile
Ashleigh Martin Ashleigh Martin
Property Manager
4 reviews

About Ashleigh No description set View full profile
Matt Hope Matt Hope
Sales Negotiator
13 reviews

About Matt No description set View full profile
Tammy Bayliss Tammy Bayliss
Property Manager
6 reviews

About Tammy No description set View full profile
Hanna Berhanu Hanna Berhanu
Property Manager
2 reviews

About Hanna No description set View full profile
Monty Bampfield Monty Bampfield
Sales Negotiator
4 reviews

About Monty No description set View full profile
Zanardi Bahi Zanardi Bahi
Lettings Negotiator
11 reviews

About Zanardi No description set View full profile
Natalie Houston-McMillan Natalie Houston-McMillan
Lettings Administrator
10 reviews

About Natalie No description set View full profile
Jade Jones Jade Jones
Lettings Administrator
18 reviews

About Jade No description set View full profile
Sam Thornton Sam Thornton
Sales Negotiator
1 reviews

About Sam No description set View full profile
Josh Ward-Brickett Josh Ward-Brickett
Lettings Negotiator
5 reviews

About Josh No description set View full profile
Dominic Webster Dominic Webster
Lettings Negotiator
4 reviews

About Dominic No description set View full profile
Sonny Lofthouse Sonny Lofthouse
Property Manager
1 reviews

About Sonny No description set View full profile
Lucia Pritchard Lucia Pritchard
Lettings Administrator
1 reviews

About Lucia No description set View full profile
Freddie Fryars Freddie Fryars
Property Manager
0 reviews

About Freddie No description set View full profile
Audinga Jadvirsyte Audinga Jadvirsyte
Property Manager
0 reviews

About Audinga No description set View full profile

Fees

No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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Branch - Clapham London, London, SW4