Clapham London, London, SW4
4.9/5, 228 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.

We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £415,000 £875,000
Lettings 92% 95% £395 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 173 8 3 1 11 1 6 1
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“Really friendly and responsive service. We ha......”

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Aug 06,2020
Minithumbup
Lucia
By: 'Bathsheba Wignall'
Aug 06,2020
0 people found
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Really friendly and responsive service. We had a very short timeframe between referencing and the move in date but Lucia was extremely helpful and quick to respond to ensure we moved in on time, which we did! Highly recommend Keating Estates services....
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“the service was fast and professional, from v......”

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Jul 28,2020
Minithumbup
Lucia
Jack
By: 'Sandra Hewitt'
Jul 28,2020
0 people found
this helpful
the service was fast and professional, from viewing the with Jack to conducting security checks and tenancy agreement with Lucia and Sandra along with the rest of the team. I especially liked the user friendly digital signature of the documents everything was done from the ...
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“Helpful, friendly, proficient and I never fel......”

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Jul 24,2020
Minithumbup
Lucia
Jessica
By: 'Daniel Cullen'
Jul 24,2020
0 people found
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Helpful, friendly, proficient and I never felt as though anyone was trying to gouge me. Which, after twelve years of renting in London, was a firm first....
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“Have let my property through Keating's Estate......”

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Jul 20,2020
Minithumbup
Lucia
Hanna
By: 'Nancy Powell'
Jul 20,2020
0 people found
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Have let my property through Keating's Estates for over 10 years. They are helpful, diligent and I wouldn't go elsewhere....
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“Definitely recommend....”

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Jul 15,2020
Minithumbup
Lucia
Jack
By: 'Lezlie Bailey'
Jul 15,2020
0 people found
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Definitely recommend. Very helpful and fast responses. They also had a great system which meant that by time we got the keys all of our utilities were in place making for an easy and stress free move. Thanks!...
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“Lucia was very responsive and friendly whilst......”

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Jul 13,2020
Minithumbup
Lucia
By: 'Ella Coleman'
Jul 13,2020
0 people found
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Lucia was very responsive and friendly whilst helping us set up our new tenancy. She helped to smooth the tight turnaround project....
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“Helpful and responsive for the most part!...”

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Jun 30,2020
Minithumbup
Lucia
Jade
By: 'Mark Gaukrodger'
Jun 30,2020
0 people found
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Helpful and responsive for the most part! Fired lots of questions at her and always been cheerful and seemed happy to help....
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“Helpful team and open to altering their usual......”

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Jun 27,2020
Minithumbup
Lucia
Deniz
By: 'Pietro Vassallo'
Jun 27,2020
0 people found
this helpful
Helpful team and open to altering their usual processes to accommodate for unprecedented times. Available when contacted during the lettings process and kept us up to date....
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“Sophie has been very kind and helpful through......”

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Jun 26,2020
Minithumbup
SophieC Claxton
Lucia
By: 'Denise Seri'
Jun 26,2020
0 people found
this helpful
Sophie has been very kind and helpful throughout the whole process. She quickly replied to all our enquiries and messages. Very much appreciated, especially during these difficult times....
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“Thanks to Jack we found the house we wanted, ......”

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Jun 10,2020
Minithumbup
Jack
Jade
By: 'Luigi Marceddu'
Jun 10,2020
0 people found
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Thanks to Jack we found the house we wanted, great job, very helpfull. Recommended. He was very kind and so efficient....
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“Lucia has been really helpful throughout the ......”

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Jun 08,2020
Minithumbup
Lucia
Sandra
By: 'Anthony Parr'
Jun 08,2020
0 people found
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Lucia has been really helpful throughout the process and very quick to respond to our messages, making the whole process very easy for us....
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“They are all very nice, quick to answer our q......”

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Jun 06,2020
Minithumbup
Lucia
Jessica
By: 'Classy Grego'
Jun 06,2020
0 people found
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They are all very nice, quick to answer our queries, very helpful assisting us throughout the process. I felt they treat us equally compared to the other agents we experience. Jessica is very nice and is very happy to assist and listen to our questions....
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“Lucia and Jessica were supportive, helped thr......”

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Jun 04,2020
Minithumbup
Lucia
Jessica
By: 'roberto'
Jun 04,2020
0 people found
this helpful
Lucia and Jessica were supportive, helped through all processes and responded promptly to all my questions. The transactions were quick and well managed....
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“Lucia and Sophie were brilliant throughout! T......”

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Jun 02,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Elliot Kingston'
Jun 02,2020
0 people found
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Lucia and Sophie were brilliant throughout! They were very helpful during the negotiation process and likewise during the pre-move admin. Very prompt and helpful when responding to any quieres, and made the whole process simple and easy. Thank you!...
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“Lucia was very helpful with all of the pre mo......”

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Jun 01,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Sam puntan'
Jun 01,2020
0 people found
this helpful
Lucia was very helpful with all of the pre move procedures. She made the process feel very easy for us and everything was sorted promptly. Sam and Asim...
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“Great communication throughout the negotiatio......”

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Jun 01,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Lucy Long'
Jun 01,2020
0 people found
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Great communication throughout the negotiation process/ setting up the viewing and in sorting out admin ahead of our move. Thank you!...
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“Lucia was very helpful and patient with us re......”

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Mar 28,2020
Minithumbup
Lucia
Jade
By: 'Edwin Enyi-Abonta'
Mar 28,2020
0 people found
this helpful
Lucia was very helpful and patient with us re: pre moving procedures. She replied emails and queries very promptly and provided solutions to issues raised....
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“Lucia was a really courteous and responsive a......”

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Mar 18,2020
Minithumbup
Lucia
Sandra
By: 'Josh'
Mar 18,2020
0 people found
this helpful
Lucia was a really courteous and responsive agent. When issues arose she would get back to us within minutes, and was flexible trying to arrange the smaller details with our landlord. A very reassuring experience in challenging times....
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“Lucia was brilliant throughout the letting process...”

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Mar 17,2020
Minithumbup
Lucia
David
By: 'Hannah Coorg'
Mar 17,2020
0 people found
this helpful
Lucia was brilliant throughout the whole lettings process, ensuring everything was really seamless for us. There are a lot of documents and things to do when moving homes but she made everything very easy and welcoming. Thank you! We are looking forward to moving into ...
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“easy and clear process...”

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Mar 06,2020
Minithumbup
Sandra
Jessica
By: 'Donatella'
Mar 06,2020
0 people found
this helpful
I was looking for a flat to rent in London, I've been very lucky to find Keating Estates. The entire process was clear and easy, and the communication with the team is excellent and fast. Looking forward to enjoy the flat....
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“Jessica and Lucia were super helpful in makin......”

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Mar 06,2020
Minithumbup
Lucia
Jessica
By: 'Jessica Young'
Mar 06,2020
0 people found
this helpful
Jessica and Lucia were super helpful in making sure everything was set up and sorted for our move. I can’t thank Jessica enough for helping us sort out a few problems and making sure we were happy in the new flat....
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“Helped us secure a great property to rent in ......”

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Mar 03,2020
Minithumbup
Dwayne
Lucia
By: 'Beth Farr'
Mar 03,2020
0 people found
this helpful
Helped us secure a great property to rent in a very quick turnaround for with no problems at all - the whole process was very smooth. Thank you!...
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“Great communication! Lucia made our move feel......”

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Mar 02,2020
Minithumbup
Lucia
David
By: 'Grace'
Mar 02,2020
0 people found
this helpful
Great communication! Lucia made our move feel stress free and all the administration was really easy. Whenever we had a question Lucia got straight back to us....
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“Jack Keeping...”

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Mar 02,2020
Minithumbdown
Jack
Lucia
By: 'Chris Skinner'
Mar 02,2020
0 people found
this helpful
Jack Keeping was very helpful in our renting process. Quickly chatting to the landlord and calling us to keep us in the loop....
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“Thanks Lucia...”

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Feb 26,2020
Minithumbup
Lucia
Dwayne
By: 'Oliver Bidwell'
Feb 26,2020
0 people found
this helpful
Lucia was not only warm and friendly over the phone and in person, but extremely accommodating when it came to helping with any issues that presented themselves in the process of signing contracts etc Thanks Lucia :)...
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“Jack was very helpful, responsive to our quer......”

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Feb 26,2020
Minithumbup
Jack
David
By: 'Sammy'
Feb 26,2020
0 people found
this helpful
Jack was very helpful, responsive to our queries and overall made the process for renting our new home very easy. Thanks!...
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“Jade was excellent in coordinating both parti......”

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Feb 13,2020
Minithumbup
Jade
Grace
By: 'Valeria Guerra'
Feb 13,2020
0 people found
this helpful
Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!...
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“I did some bits of admin over email with Luci......”

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Feb 11,2020
Minithumbup
Lucia
Deniz
By: 'SQ'
Feb 11,2020
0 people found
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I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency....
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“Jack was efficient, friendly and very helpful......”

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Feb 08,2020
Minithumbup
Jack
Deniz
By: 'Sam Deptford'
Feb 08,2020
0 people found
this helpful
Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London....
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Staff picture Dwayne
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents

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Keating Estates Ltd

Branch - Clapham London, London, SW4