• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Monty
  • Staff picture
    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sam
  • Staff picture
    Josh
  • Staff picture
    Dominic
  • Staff picture
    Sonny
  • Staff picture
    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113

“ AMAZING RENTAL... ”

Aug 30,2018
Minithumbup
Zanardi
Jade
By: 'Inez'
Aug 30,2018
0 people found
this helpful
Zanardi was professional and relatable. I was very fortunate to find her as I felt out of my depth trying to find a flat in London. I hope everyone has the same experience I had with Zanardi, I have recommended her to anyone looking in ...
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Comment on agent fees
Great!!!
Was this helpful? Yes

“ Excellent Agent... ”

Aug 27,2018
Minithumbup
Dominic
Jade
By: 'Harriet W'
Aug 27,2018
0 people found
this helpful
Dom made what is usually a stressful experience very easy and straightforward. He was very accommodating with viewings and understood what we were looking for. We are very excited to have had our offer accepted, thank you Dom for all your help....
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Comment on agent fees
Similar to other London agents
Was this helpful? Yes

“ Really helpful throughout move in... ”

Aug 24,2018
Minithumbup
Jade
Dwayne
By: 'Ash'
Aug 24,2018
0 people found
this helpful
Jade has been a real help to us throughout the move-in process for our flat in Brixton. Always quick to reply by email and helpful in explaining things on the phone. Thank you!...
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Comment on agent fees
A bit above average but fine.
Was this helpful? Yes

“ Very Helpful... ”

Aug 22,2018
Minithumbup
Hanna
Sophie
By: 'Assistance'
Aug 22,2018
0 people found
this helpful
Hanna was extremely helpful in solving a problem involving my daughter. She was pragmatic and responded quickly - and came up with a solution....
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Was this helpful? Yes

“ Letting... ”

Aug 15,2018
Minithumbup
Zanardi
Lucia
By: 'Brixton two bed'
Aug 15,2018
0 people found
this helpful
Zanardi was incredibly helpful in finding us a letting and has been rapid in sorting out the subsequent paper work!...
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Comment on agent fees
good
Was this helpful? Yes

“ Renting with Zanardi... ”

Aug 06,2018
Minithumbup
Zanardi
Lucia
By: 'Becky'
Aug 06,2018
0 people found
this helpful
Zanardi has worked with myself, partner and young daughter to help us find and secure rental accommodation. Having been through the lettings process several times in London, we know it can be a stressful experience with unresponsive agents. Zanardi was the complete opposite of this; ...
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Was this helpful? Yes

“ Great experience... ”

Aug 01,2018
Minithumbup
Zanardi
Jade
By: 'AmyP'
Aug 01,2018
0 people found
this helpful
My boyfriend and I have had a great service from Zanardi from the start. We were searching for our first place together and luckily Zanardi found the perfect one for us. She was a pleasure to deal with, from arranging the viewing to organising putting ...
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Comment on agent fees
Very reasonable compared to other fees I'd been quoted.
Was this helpful? Yes

“ Excellent!... ”

Aug 01,2018
Minithumbup
Dominic
Jade
By: 'Georgia Woods'
Aug 01,2018
0 people found
this helpful
Dominic has been extremely helpful in our search for a Flat. He is massively informative and gives brilliant updates on what is happening with your property....
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Comment on agent fees
Very good especially when comparing with other agencies.
Was this helpful? Yes

“ Very Helpful... ”

Jul 31,2018
Minithumbup
Dominic
Lucia
By: 'Joe Hellon-Warwick'
Jul 31,2018
0 people found
this helpful
My partner and I have had trouble with estate agents before with us not being able to contact them but Dominic is very helpful and contacts you with updates and any foreseeable problems....
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Comment on agent fees
Really good compared to other companies
Was this helpful? Yes

“ Brilliant to deal with!... ”

Jul 30,2018
Minithumbup
Zanardi
Lucia
By: 'Lenny'
Jul 30,2018
0 people found
this helpful
Zanardi was amazing to work with from first viewing she was very positive and helpful. We have now gone through to have our application accepted on a rental property and she has gone above and beyond what is normally expected or experienced with other property ...
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Was this helpful? Yes

“ Extremely helpful... Thank you.... ”

Jul 29,2018
Minithumbup
Jade
Lucia
By: 'Tara'
Jul 29,2018
0 people found
this helpful
Jade Jones has been extremely helpfull with my move in, she has always been very quick to respond to my emails and questions. This really helped me through out my move especially, when I was busy at work. Thanks Jade you really are a star!...
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Was this helpful? Yes

“ Everything was sorted so quickly... ”

Jul 26,2018
Minithumbup
Dominic
Jade
By: 'Mais'
Jul 26,2018
0 people found
this helpful
Dom was great, he was very on it, replied to me straight away and had everything organised within an hour of me viewing the property... forms sent, offer accepted and everything in order. Great stuff!...
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Was this helpful? Yes

“ Perfect Service... ”

Jul 23,2018
Minithumbup
Zanardi
Jade
By: 'Justin'
Jul 23,2018
0 people found
this helpful
I have dealt with at least 10 estate agents since moving to London and can confidently say Zanardi is in another league of estate agents. Quick to respond, knowledgeable, helpful all friendly demeanor. When I next move I hope Zanardi is my agent!...
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Comment on agent fees
Good
Was this helpful? Yes

“ Great !!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Ryan cameron'
Jul 18,2018
0 people found
this helpful
Dominic, was great throughout the process of finding a new flat With his help be found a property straight away. Paperwork was sent through straight away Would highly recommend...
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Was this helpful? Yes
By: Charlene S
Jul 21, 2018
View all comments (1)
Dominic was very professional, quick to respond and thorough, making the flat finding process more enjoyable and less stressful. ...

“ Super helpful!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Iona'
Jul 18,2018
0 people found
this helpful
Dominic made renting the property we found really easy, we viewed the property and made an offfer and it was accepted the next day with all the paperwork given over to us- so smooth!...
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Was this helpful? Yes

“ Helpful and quick to respond... ”

Jul 17,2018
Minithumbup
Zanardi
Jade
By: 'Josie H'
Jul 17,2018
0 people found
this helpful
Zanardi communicated with us clearly throughout the letting process and was helpful and responsive. Zanardi was professional and personable, we would definitely recommend....
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Was this helpful? Yes

“ Excellent Customer services... ”

Jul 11,2018
Minithumbup
Josh
Lucia
By: 'J & N'
Jul 11,2018
0 people found
this helpful
Josh is very good at what he does. Unlike many others EA he actually takes the time to really think about the right type of properties to suit your needs. He is very proactive and when viewing one property would suggest any others available to ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Great Experience... ”

Jun 19,2018
Minithumbup
Jade
Dominic
By: 'Claire Smith'
Jun 19,2018
0 people found
this helpful
Dominic and Jade were both really helpful and friendly in the process of my move. Everything was really easy and straightforward and both Dom and Jade were easy to get hold of when I needed them. The agent fees for the property were also really ...
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Comment on agent fees
Really reasonable fees compared to some of the others I encountered
Was this helpful? Yes

“ Very helpful... ”

Jun 12,2018
Minithumbup
Jade
Lucia
By: 'Kieran'
Jun 12,2018
0 people found
this helpful
Jade has been great with helping us have a smooth and easy move in and great at answering all of our questions very quickly....
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Was this helpful? Yes

“ Excellent estate agent!... ”

May 23,2018
Minithumbup
Matt
Sebastian
By: 'A Mumford'
May 23,2018
0 people found
this helpful
During my house hunting search, Matt was the best estate agent I dealt with - not only friendly, charming (but not smarmy!) and knowledgeable, I was also extremely impressed with how frequently he followed up on leads, emailing and calling if he thought he had ...
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Was this helpful? Yes

“ Very helpful and friendly... ”

May 23,2018
Minithumbup
Dominic
Lucia
By: 'Claudia'
May 23,2018
0 people found
this helpful
Dominic was very attentive throughout our house hunt and once we found our dream flat he ensured that we jumped through all the loops to seal the deal....
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Was this helpful? Yes

“ Very helpful and responsive... ”

May 22,2018
Minithumbup
Jade
Zanardi
By: 'Prajna'
May 22,2018
0 people found
this helpful
Both Jade and Zanardi were extremely responsive and helpful during my move. They were able to answer all my queries promptly and ensured my move was smooth....
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Was this helpful? Yes

“ Friendly and professional... ”

May 21,2018
Minithumbup
Lucia
Jade
By: 'Meg'
May 21,2018
0 people found
this helpful
Both Lucia and Jade made the process of completing my rental application and paperwork very easy. They were friendly, professional and helpful in all my dealings with them - would absolutely recommend them!...
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Was this helpful? Yes

“ Securing my new flat... ”

May 21,2018
Minithumbup
Jade
Zanardi
By: 'Catherine.H'
May 21,2018
0 people found
this helpful
I was recommended to Keating by my sister who has also rented her flat through them. Both my sister and I agree that the service was fantastic from beginning to end. Zanardi was always reachable and on-hand if I needed any assistance and through any ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Understanding and helpful... ”

May 21,2018
Minithumbup
Dwayne
Jade
By: 'Jasmine'
May 21,2018
0 people found
this helpful
Thank you very much Dwayne with your help with everything. Dwayne went above and beyond to help me, giving me great personal service and dedication. He was thoughtful and explained difficult scenarios extremely well. He was incredibly understanding and his advice and efforts helped me ...
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Was this helpful? Yes
By: Dwayne
May 21, 2018
View all comments (1)
Hi Jasmine, it's a pleasure. Always happy to help no matter how challenging the situation. I'm glad everything worked out in the end on this side and wish you all the best in the future. ...

“ Very efficient... ”

May 08,2018
Minithumbup
Dominic
Jade
By: 'Emma Howard'
May 08,2018
0 people found
this helpful
Dominic was a great help in helping us find a new place to rent. He was very professional and always swift to respond to text/emails/calls....
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Was this helpful? Yes

“ Quick and efficient... ”

May 04,2018
Minithumbup
Jade
Dominic
By: 'George'
May 04,2018
0 people found
this helpful
Dom showed us the flat and was flexible with our work times allowing us to view late evenings which was great. Both Jade and Dom were quick in replying emails and overall made a time consuming process a lot easier! Moving in this weekend thanks ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Very impressed... ”

Apr 25,2018
Minithumbup
Jade
Josh
By: 'Rosalie Watkins'
Apr 25,2018
0 people found
this helpful
We really enjoyed working with Jade with regards to finalizing our new home. Extremely efficient and always there to help with any questions. Really appreciated all the help she gave us . We would highly recommend using Keating Estates. We had a very positive experience working ...
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Was this helpful? Yes

“ Grovelands Close rental... ”

Apr 25,2018
Minithumbup
Zanardi
Jade
By: 'Jeffers'
Apr 25,2018
0 people found
this helpful
Zanardi has been great from start to finish, helping me secure this property to rent from June. She went above and beyond my usual experiences with agents and came to meet me the same day I contacted Keating at the house. She was also always ...
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Was this helpful? Yes

“ Jade Jones... ”

Apr 14,2018
Minithumbup
Jade
Dwayne
By: 'sophie'
Apr 14,2018
0 people found
this helpful
Very helpful and informative. Always quick to respond to emails and always at the end of the phone. I would definitely go back to her if I needed any further help....
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Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,800
  • Max: £875,000

Letting
  • Min: £0
  • Max: £1,800

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 65 6 3 1 8 1 2 1
Staff picture Dwayne
(24)

Staff picture Sebastian
(26)

Staff picture Gemma
(30)

Staff picture Grace
(33)

Staff picture David
(91)

Staff picture Tom
(5)

Staff picture Lewis
(7)

Staff picture Sophie
(7)

Staff picture Ashleigh
(4)

Staff picture Matt
(18)

Staff picture Hanna
(3)

Staff picture Monty
(4)

Staff picture Zanardi
(21)

Staff picture Natalie
(10)

Staff picture Jade
(50)

Staff picture Sam
(1)

Staff picture Josh
(6)

Staff picture Dominic
(16)

Staff picture Sonny
(1)

Staff picture Lucia
(23)

Staff picture Freddie
(0)

Staff picture Audinga
(0)

Staff picture Inez
(0)

Fees

No fees set.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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