• Dwayne Joynt
    Dwayne Joynt
  • Armond Ghahramani
    Armond Ghahramani
  • Sebastian Toy
    Sebastian Toy
  • Gemma Bone
    Gemma Bone
  • Grace Noton
    Grace Noton
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Tony Cifuentes
    Tony Cifuentes
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113
Oct 18,2017
Minithumbup
David Cam
By: 'Vanessa JVC'
Oct 18,2017
0 people found
this helpful
Very professional and reactive, David has been flexible and I appreciate his communication style and kindness. I will definitely recommend him !...
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Comment on agent fees
Very professional and reactive
Was this helpful? Yes
Oct 12,2017
Minithumbup
David Cam
By: 'Anja'
Oct 12,2017
0 people found
this helpful
David is a really reliable and friendly agent. For anything you need, he is helpful and responds right away! Thanks David :)...
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Was this helpful? Yes
Oct 06,2017
Minithumbup
Sam Thornton
By: 'Family Rice'
Oct 06,2017
0 people found
this helpful
Sam understood our requirements perfectly and compiled a portfolio of appropriate properties to view. He helped us navigate successfully to an offer which was accepted. At all times, both he and Keating Estates have worked with us professionally, empathetically and ethically....
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Was this helpful? Yes
Oct 04,2017
Minithumbup
Natalie Houston-McMillan
By: 'Rebecca'
Oct 04,2017
0 people found
this helpful
Natalie has been very helpful in the management of our property! With prompt responses and continual updates; plus always very friendly to us! Thanks Natalie :)...
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Was this helpful? Yes
Sep 14,2017
Minithumbup
By: 'Michael'
Sep 14,2017
0 people found
this helpful
Very helpful the whole way through and a very good manner the whole time. Totally professional and very supportive through the whole process and even after! - I would definitely recommend!...
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Was this helpful? Yes
Sep 07,2017
Minithumbup
Natalie Houston-McMillan
By: 'Gabriella'
Sep 07,2017
0 people found
this helpful
Natalie has been absolutely incredible helping us to move in to our new flat. Everything has run smoothly and she has done so much to make sure we have all of the information we need about our lease agreement. Not only has she been incredibly professional and friendly, when there was a slight miscommunication on our end regarding an additional wardrobe for the flat Natalie provided us with a spare one from her own home. I can't think of many people who would think to do something like this and w...
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Comment on agent fees
Leasing fees were in line with what was expected.
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Georgia'
Sep 06,2017
0 people found
this helpful
Natalie was tremendously helpful! She made our move in experience very easy. She was always very easy to get hold of and friendly and approachable at all times. Natalie even gave us two spare wardrobes she had personally to help us furnish our flat. Overall me and my flatmates were extremely impressed with Natalie. She is a wonderful contact for us to have at Keatings Estate....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbdown
Grace Noton
Sebastian Toy
By: 'Kate'
Aug 30,2017
1 people found
this helpful
Overall I was disappointed in the end by the service. I felt that the agents were working primarily for the buyers and not for me. I felt a little bullied into allowing last minute viewings before exchange and completion, particularly the day I was moving out and clearing up. When I said no, I didn't feel supported. Having won me over to Keating's from a different agent, I ultimately felt let down. They got a hefty commission from me, and I had no contact at all from the manager once the exchang...
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Comment on agent fees
Fees were fine.
Was this helpful? Yes
By: Shane Mercieca
Aug 30, 2017
View all comments (1)
Hi Kate, Sorry to hear you feel this way. Unfortunately sometimes purchasers insist on viewing last minute before exchange, and then again prior to completion. More often than not they are recommended to do so by their solicitors which is why it is so common and often left so late. Regardless of losing two stars we still appreciate your business and wish you well for the future. Regards, Shane Mercieca Managing Director Keating Estates Ltd ...
Aug 16,2017
Minithumbup
Natalie Houston-McMillan
By: 'Martijn W'
Aug 16,2017
0 people found
this helpful
Natalie helped us tremendously. There were some issues with the contract and the payment on the day we were supposed to move in, but Natalie got everything sorted within half a day, which was amazing!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
Natalie Houston-McMillan
Zanardi Bahi
By: 'Johannes'
Aug 16,2017
0 people found
this helpful
I was searching for a place in London together with a colleague, and was supported really well by Zanardi and Natalie. The place they showed us was perfect, and the responses and actions on our queries were always quick an without any problem. All in all it took little over 2 weeks before contacting Keating Estates and moving in!...
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Was this helpful? Yes
Aug 12,2017
Minithumbup
David Cam
By: 'Black'
Aug 12,2017
0 people found
this helpful
Went through a rental search process of about two weeks and finished with Keatings. David was incredibly professional, polite and not at all pushy - bit of a relief after dealing with a huge amount of stubborn estate agents. He got us a great deal and made the whole process very easy and stress free....
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Was this helpful? Yes
Aug 08,2017
Minithumbup
By: 'S'
Aug 08,2017
0 people found
this helpful
Wonderful experience! Alice was so positive and helpful throughout the whole process. She really understand what I was looking for, and it always felt like she was on my side. Thank you Alice!!...
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Natalie Houston-McMillan
By: 'Oli Rogers'
Aug 02,2017
0 people found
this helpful
Natalie was great throughout the rental process. Regular communication kept us in the loop with what was happening and she always replied promptly to emails. Definitely would recommend her for anyone else looking for rent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
Natalie Houston-McMillan
By: 'MDclapham'
Aug 01,2017
0 people found
this helpful
Natalie was lovely and very quick to handle all queries. Also always on hand to help out so really appreciative of making the move so easy....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
David Cam
By: 'James SL'
Aug 01,2017
0 people found
this helpful
David was very friendly and helpful and always easy to get hold of on the phone. The whole lettings process was extremely easy from the initial viewing to signing the contract, thanks to the professionalism of David....
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Was this helpful? Yes
Jul 31,2017
Minithumbup
Natalie Houston-McMillan
By: 'George'
Jul 31,2017
0 people found
this helpful
Natalie was very polite, responsive & professional, answered all questions/worries we had and made sure the contracts and checks were all completed on time....
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Was this helpful? Yes
Jul 27,2017
Minithumbup
David Cam
By: 'EllaJ'
Jul 27,2017
0 people found
this helpful
So helpful during a stressful time and after much disappointment with other estate agencies David got us the perfect flat we wanted....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Kay Wilson
By: 'RB'
Jul 25,2017
0 people found
this helpful
Kay has been a brilliant help throughout really difficult issues in our new flat and tenancy. The flat needed extensive works once we moved in, and the landlord were not always on the ball. Kay kept us up to date, informed and contacted the landlord every time we needed her to. She was professional, polite and even made sure a huge bouquet of flowers was delivered to our door for our troubles. Thanks Kay....
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Was this helpful? Yes
Jul 24,2017
Minithumbup
By: 'Rosie'
Jul 24,2017
0 people found
this helpful
I have had an utterly incredible experience. I have had amazing personal attention and exemplary service from Alice. She is an absolute star and fought and helped to get me the property of my dreams!...
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Was this helpful? Yes
Jul 13,2017
Minithumbdown
By: 'Scott O'Brien Lavender Hill'
Jul 13,2017
0 people found
this helpful
By FAR the BEST agenct I've EVER dealt with. Give this girl a promotion!! She's amazing! Very happy. Scott...
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Comment on agent fees
Nothing they're worth the money.
Was this helpful? Yes
Jul 12,2017
Minithumbup
By: 'Steph'
Jul 12,2017
0 people found
this helpful
David was extremely helpful in making our move happen in Brixton. We were hoping to move in quickly and after finding a property, one week later we had moved in. Highly recommend Keatings Estates as they made the whole moving process very smooth and easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 13,2017
Minithumbup
Matt Hope
By: 'Jacquie'
Jun 13,2017
0 people found
this helpful
Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers....
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Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'Jonathan and Diana'
Jun 02,2017
1 people found
this helpful
As we didn't know Clapham, Alice's knowledge of the area and advice was extremely helpful. She quickly grasped what we were looking for and took the time to drive us to specific areas to see a range of properties to help narrow down our search. She was generous with her time and we never felt rushed. We found the right property with her help and she was available throughout the transaction process, returning our calls and answering queries without delay. We would not hesitate to recommend Alice...
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Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'Joanna'
Jun 01,2017
0 people found
this helpful
Adam was really friendly, helpful and knowledgeable when we were looking for our new place, ensuring that he had plenty of places to show us that would match our requirements. He went out of his way to make sure we got the flat we fell in love with, and was just a genuinely nice person through the process! Would recommend :)...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 17,2017
Minithumbup
Tom Bateman
By: 'Stuart and Laura'
May 17,2017
0 people found
this helpful
We have had an excellent service from Keating right from the initial valuation through to completion. Their approach to sales and marketing were spot on with offers coming through immediately and a quick sale at a great price. They also handled the subsequent conveyancing period very professionally and patiently. Overall we felt in very good hands and have been genuinely delighted with their service. Would highly recommend and will use again next time!...
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Comment on agent fees
Highly competitive fees
Was this helpful? Yes
May 11,2017
Minithumbup
Monty Bampfield
Dwayne Joynt
By: 'Nia'
May 11,2017
1 people found
this helpful
We recently secured a flat to let in London through Keating Estates. Monty showed us the property initially and arrived on time and prepared for the viewing. He was happy to answer our questions and once we knew we wanted the property he was crucial in helping us put in the offer and secure the place. Both him and Dwayne effectively communicated the requirements for the referencing process, and although there were some difficulties for us here, they were always on hand to explain the problems an...
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'Amelia'
Apr 26,2017
0 people found
this helpful
Tony and the Keating team have been extremely helpful, professional and reliable throughout our whole experience with them - making the renting process quick and straightforward. Since moving into our flat, their property management team have also been great at sorting any issues quickly and professionally....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'H & B'
Apr 11,2017
0 people found
this helpful
Just bought our first flat through Keatings and were very impressed by Alice. She really took on board the kind of place we were looking for and gave great advice as an agent and resident of the area. We were lucky to find our ideal flat quickly and it even lives up to the lovely photos on the Keatings website. The champagne voucher on completion was an added bonus too!...
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Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'Carol.'
Apr 11,2017
0 people found
this helpful
David made the process of letting our newly bought flat 100% stress and hassle free from finding the tenants to helping us get the flat ready. Thank you David & Keatings....
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Comment on agent fees
Fees are standard.
Was this helpful? Yes
Apr 10,2017
Minithumbup
David Cam
By: 'Jodie and George'
Apr 10,2017
0 people found
this helpful
David was really helpful with our process everything was explained properly and had a lot of confidence in him . As first time buyers he made the process more relaxed and easy for us. Thankyou...
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Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ531,000
  • Max: ยฃ875,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 23 4 3 1 8 1 0 1
Dwayne Joynt Dwayne Joynt
Head of Lettings
6 reviews

About Dwayne No description set View full profile
Armond Ghahramani Armond Ghahramani
Sales Manager
27 reviews

About Armond No description set View full profile
Sebastian Toy Sebastian Toy
Sales Manager
15 reviews

About Sebastian No description set View full profile
Gemma Bone Gemma Bone
Sales Negotiator
13 reviews

About Gemma No description set View full profile
Grace Noton Grace Noton
Assistant Sales Manager
11 reviews

About Grace No description set View full profile
David Cam David Cam
Assistant Lettings Manager
52 reviews

About David No description set View full profile
Tom Bateman Tom Bateman
Senior Sales Manager
1 reviews

About Tom No description set View full profile
Tony Cifuentes Tony Cifuentes
Lettings negotiator
2 reviews

About Tony No description set View full profile
Lewis Carpenter Lewis Carpenter
Sales Negotiatior
3 reviews

About Lewis No description set View full profile
Sophie Lusher Sophie Lusher
Senior Property Manager
4 reviews

About Sophie No description set View full profile
Kay Wilson Kay Wilson
Property Manager
5 reviews

About Kay No description set View full profile
Ashleigh Martin Ashleigh Martin
Property Manager
4 reviews

About Ashleigh No description set View full profile
Matt Hope Matt Hope
Sales Negotiator
8 reviews

About Matt No description set View full profile
Tammy Bayliss Tammy Bayliss
Property Manager
5 reviews

About Tammy No description set View full profile
Hanna Berhanu Hanna Berhanu
Property Manager
1 reviews

About Hanna No description set View full profile
Monty Bampfield Monty Bampfield
Lettings Negotiator
3 reviews

About Monty No description set View full profile
George Byrne George Byrne
Lettings Negotiatior
0 reviews

About George No description set View full profile
Zanardi Bahi Zanardi Bahi
Lettings Negotiator
1 reviews

About Zanardi No description set View full profile
Jade Bower Jade Bower
Sales Negotiator
0 reviews

About Jade No description set View full profile
Natalie Houston-McMillan Natalie Houston-McMillan
Lettings Administrator
8 reviews

About Natalie No description set View full profile
Jade Jones Jade Jones
Lettings Administrator
0 reviews

About Jade No description set View full profile
Sam Thornton Sam Thornton
Sales Negotiator
1 reviews

About Sam No description set View full profile
Josh Ward-Brickett Josh Ward-Brickett
Sales Negotiator
0 reviews

About Josh No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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