• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sonny
  • Staff picture
    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
  • Staff picture
    Inez
  • Staff picture
    SophieC
  • Staff picture
    Danny
  • Staff picture
    Max
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single prope Read full description...rty landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London. From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients. We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
Keating Estates Ltd

23 Clapham Common South Side Clapham, London
Greater London
SW4 7AB

020 7720 2113

“Delightful, professional and...”

May 23,2019
Minithumbup
Lucia
SophieC
By: 'Bartie'
May 23,2019
0 people found
this helpful
Both agents have been incredibly helpful and answered our queries in a delightful manner, at any time. Throughout the transition period in moving to a completely new city, it has been an easy process. I would highly recommend this agency. Thank you...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Excellent...”

May 22,2019
Minithumbup
Jade
By: 'Tom'
May 22,2019
0 people found
this helpful
Jade has been fantastic in helping our move into the new flat, as well as liaising with the landlord. Very pleased....
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Comment on agent fees
Fine
Was this helpful? Yes

“Consistent help...”

May 13,2019
Minithumbup
SophieC
Jade
By: 'Naomi'
May 13,2019
0 people found
this helpful
Sophie was fantastic with helping us get our beautiful help. Always managed to respond to my emails very quickly, even during the weekends. Also Jade was great to make sure our process was accepted quick and easy....
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Was this helpful? Yes

“Smooth Process...”

May 13,2019
Minithumbup
Jade
By: 'Orla'
May 13,2019
0 people found
this helpful
Jade was very helpful in getting us to our new flat. The process was smooth and Jade answered all of our questions and made everything stress free and easy...
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Was this helpful? Yes

“Great service...”

May 01,2019
Minithumbup
Lucia
Jade
By: 'Ollie'
May 01,2019
0 people found
this helpful
Lucia was very professional, always polite, and extremely helpful. When there were issues that arose, Lucia was very responsive and understanding, and was able to offer quick solutions. Altogether, a great service....
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Was this helpful? Yes

“Excellent service from Lucia...”

Apr 25,2019
Minithumbup
Lucia
Dwayne
By: 'Felicity'
Apr 25,2019
0 people found
this helpful
Lucia was a pleasure to deal with and helped me meet my desired move-in date in time. Thanks very much, Felicity...
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Comment on agent fees
The fees seem reasonable in today's climate
Was this helpful? Yes

“Best agent I've ever dealt with....”

Apr 25,2019
Minithumbup
Lucia
Natalie
By: 'Emily'
Apr 25,2019
0 people found
this helpful
Lucia helped us find a flat to rent in Clapham. Fast and detailed replies. Efficient and not a time consuming process. Lucia was consistently helpful and accommodating. Not extortionate prices you see elsewhere. Really good service - thank you....
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Was this helpful? Yes

“Hassle free service!...”

Apr 24,2019
Minithumbup
Lucia
Jade
By: 'Anna'
Apr 24,2019
0 people found
this helpful
Lucia got us our first flat in London and made it a stress free process. Always quick with responses and answered all our questions clearly. Thank you Lucia!...
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Was this helpful? Yes

“letting our Brixton flat...”

Apr 16,2019
Minithumbup
Jade
Dwayne
By: 'lucy BHC'
Apr 16,2019
0 people found
this helpful
Jade has been very helpful with the letting of our flat. She is always quick to respond to calls and emails. She is helpful with our questions and always polite. The whole process with Keatings has been very efficient and I would recommend them to ...
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Comment on agent fees
The fees were competitive with other agents in the area.
Was this helpful? Yes

“Very efficient and helpful...”

Apr 11,2019
Minithumbup
Jade
Natalie
By: 'Josh'
Apr 11,2019
0 people found
this helpful
Jade was extremely helpful and efficient, answering any of our questions very promptly. It ensured an extremely smooth process, which was explained to us at each stage. Very helpful!...
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Was this helpful? Yes

“Great Service...”

Apr 07,2019
Minithumbup
Lucia
Jade
By: 'Max'
Apr 07,2019
0 people found
this helpful
Keatings have been great with helping us find somewhere new. Far more helpful/responsive than any other agents we have used. Lucia has been great - always on hand if we needed anything. Would recommend....
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Comment on agent fees
Bad
Was this helpful? Yes

“Excellent...”

Apr 02,2019
Minithumbup
SophieC
Jade
By: 'D.Sinnott'
Apr 02,2019
0 people found
this helpful
Sophie was excellent throughout. She had a good knowledge of the property and the landlord at our viewing and always went the extra mile to keep us informed on the progress of our offer. She was highly attentive when we wanted to get hold of ...
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Was this helpful? Yes

“Helped find our dream flat...”

Apr 02,2019
Minithumbup
Lucia
Jade
By: 'Nick & katie'
Apr 02,2019
0 people found
this helpful
Keating did a great job helping us find our dream flat and make everything go smootly! Great management of the property and smooth sailing with reference check etc!...
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Comment on agent fees
Was not much as I cannot remember!
Was this helpful? Yes

“Very efficient!...”

Mar 27,2019
Minithumbup
Jade
Dwayne
By: 'jpowell92'
Mar 27,2019
0 people found
this helpful
Jade was really helpful, she made our moving in admin so easy and nothing was a problem, even when we had last minute questions and amendments. Would highly recommend her and the Keatings team....
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Was this helpful? Yes

“Great work!...”

Mar 07,2019
Minithumbup
Sebastian
By: 'Freddie'
Mar 07,2019
0 people found
this helpful
Sam was extremely knowledgeable and helpful throughout our search. He was always available to help whenever he was needed. We were dealing with 3 different agents and Sam was by far the most proactive....
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Comment on agent fees
Great agent!
Was this helpful? Yes
By: Marlon Percy
Mar 25, 2019
View all comments (1)
Sam has done a great job of finding us a suitable property super fast and has been a solid guy throughout the process! n nThank you for all the help ? ...

“A quick tenant turn around...”

Mar 04,2019
Minithumbup
Jade
Dwayne
By: 'Nick'
Mar 04,2019
0 people found
this helpful
Jade picked up the challenge and ensured that we credit checked and arranged for a tenant turnaround with 6 working days ! The amount of work covered in such a short time seemed effortless to Jade, Jade is obviously efficient and conducted herself in a warm and ...
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Was this helpful? Yes

“Really helpful...”

Mar 01,2019
Minithumbup
Jade
Lucia
By: 'Claire'
Mar 01,2019
0 people found
this helpful
Jade looked after me in the final stages of renting out my property. We experienced some last minute issues and she was really helpful in resolving these ready for the move in date....
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Was this helpful? Yes

“Great help...”

Feb 27,2019
Minithumbup
Jade
Lucia
By: 'Sophie'
Feb 27,2019
0 people found
this helpful
Jade was amazing help when dealing with issues that arose through our referencing and lease process. She made the process much easier for us. Jade is always fast to respond and organised with all things that had to be done....
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Was this helpful? Yes

“Helpful and friendly...”

Feb 13,2019
Minithumbup
Jade
Lucia
By: 'George'
Feb 13,2019
0 people found
this helpful
Both Jade and Lucia helped make the process of renting my property both quick and easy. They were friendly and professional throughout. This is the fourth time I have used the Keatings and each time I have found their service to be impeccable; focussed and ...
read full review
Comment on agent fees
I was pleased to receive a discount on letting fees as I had bought my property through Keatings, making them very competitive.
Was this helpful? Yes

“Friendly and very responsive!!...”

Feb 08,2019
Minithumbup
Jade
Lucia
By: 'Leila'
Feb 08,2019
0 people found
this helpful
Jade was really helpful through our process. She was incredibly friendly and very responsive. She made the whole process effortless on our part and we managed to have everything completed in a matter of days. I would definitely recommend her services to others....
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Was this helpful? Yes

“Lucia...”

Feb 05,2019
Minithumbup
Lucia
Jade
By: 'Louisa'
Feb 05,2019
0 people found
this helpful
We moved in to a Keating Estate managed property towards the end of last year and we've settled in brilliantly with very little teething problems. Any issues that we have had, Lucia has been really communicative and diligent in resolving. She has also always made ...
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Was this helpful? Yes

“Friendly and efficient service...”

Jan 17,2019
Minithumbup
Jade
Dwayne
By: 'David'
Jan 17,2019
0 people found
this helpful
Jade was very helpful in assisting our move into our new rented accomodatiom. Very friendly and always responsed quickly to any questions we asked...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent for first time renters...”

Jan 07,2019
Minithumbup
Jade
Lucia
By: 'Amelia'
Jan 07,2019
0 people found
this helpful
Everyone we dealt with at Keatings has been really helpful. As we were renting a property for the first time we had a lot of questions and the team where really helpful with their replies and were always quick and happy to help....
read full review
Was this helpful? Yes

“Great agent...”

Jan 03,2019
Minithumbup
Jade
Dwayne
By: 'Fg'
Jan 03,2019
0 people found
this helpful
Thanks for all your help during this very stressful process ! Your help and support was perfect I'm really grateful Thank you...
read full review
Was this helpful? Yes

“Excellent...”

Dec 20,2018
Minithumbup
Jade
Dwayne
By: 'Karen Fletcher'
Dec 20,2018
0 people found
this helpful
I have dealings with Jade on a daily basis and find her very professional and efficient.Always welcoming with a warm smile. A real pleasure to work with....
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Was this helpful? Yes

“Very efficiant, professional and friendly!...”

Dec 10,2018
Minithumbup
Jade
Dwayne
By: 'Steph'
Dec 10,2018
0 people found
this helpful
Jade was very professional and efficient and truly helped me with the process of getting my new place. As a foreigner I had a lot of questions and she was very quick to answer and point me to the right direction and saved me a ...
read full review
Was this helpful? Yes

“Look No Further...”

Dec 07,2018
Minithumbup
Jade
Dwayne
By: 'Rocco Homes'
Dec 07,2018
0 people found
this helpful
Jade makes the whole lettings process a simple and hassle free one. All enquiries are dealt with in a professional and efficient manner which is one of the main reasons why I let out a number of our properties through Keating Estates time and again...
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Was this helpful? Yes

“Excellent Agent!...”

Dec 06,2018
Minithumbup
Jade
Dwayne
By: 'Chris'
Dec 06,2018
0 people found
this helpful
Jade is always professional and courteous. She also always strives to accommodate your needs!! Really recommend her highly, great agent!...
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Was this helpful? Yes

“Highly efficient...”

Dec 05,2018
Minithumbup
Jade
Lucia
By: 'W Barnes'
Dec 05,2018
0 people found
this helpful
Jade has been great - she is very helpful in answering all my questions and is super swift in responding. I would recommend her to anyone!...
read full review
Was this helpful? Yes
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 100% 100%
Lettings 86% 91%
Price range of properties reviewed
Sales
  • Min: £1,800
  • Max: £875,000

Letting
  • Min: £0
  • Max: £1,800

UKALA TPOS Sales TPOS Lettings DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 92 6 3 1 10 1 4 1
Staff picture Dwayne
(39)

Staff picture Sebastian
(31)

Staff picture Gemma
(49)

Staff picture Grace
(55)

Staff picture David
(125)

Staff picture Tom
(10)

Staff picture Lewis
(9)

Staff picture Sophie
(7)

Staff picture Ashleigh
(12)

Staff picture Matt
(27)

Staff picture Hanna
(6)

Staff picture Natalie
(12)

Staff picture Jade
(102)

Staff picture Sonny
(3)

Staff picture Lucia
(55)

Staff picture Freddie
(5)

Staff picture Audinga
(7)

Staff picture Inez
(3)

Staff picture SophieC
(6)

Staff picture Danny
(0)

Staff picture Max
(0)

Fees

No fees set.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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