Properties Glasgow - Infiniti Properties
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JVR Properties

60 High Street Musselburgh
East Lothian
EH21 7BX

0131 653 6981

Jul 11,2012
Minithumbdown
By:
Jul 11,2012
4 people found
this helpful
I was very disappointed in my dealings with JVR in Musselburgh (the branch has since closed), and so were my tenants. At first they were OK - the receptionist knew who I was, knew where my property was, etc, but then it became very impersonal - finance and repairs were centred in Edinburgh, continuity and personal service was lost, and worse still - no-one inspected the property and not only did JVR not know that the flat has its own exclusive bit of garden, they didn\'t even know that the tena...
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What agent could do to change your mind?
They could have inspected the flat, thereby realising that there were two children - a girl and a boy - in the 2-bedroom flat; they could have responded to the tenants\' requests more promptly; they could have ensured that the tenants knew that they were responsible for the garden; they could have maintained their personally-assigned agent to look after our property so that when I contacted them, someone actually knew who I was and where the property was, i.e. an agent should have a limited portfolio of properties to manage.
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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