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Salford Quays, Manchester M50
4.7/5, 144 Reviews
93% Recommended
83% sales valuation accuracy
88% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
Julie Twist Properties is location in three prominant locations within Manchester, covering Central Manchester, Ancoats and Salford Quays. All the office compliment each other dealing with the apartment market for sales, lettings, property management, new homes and have an inhouse maintenance team.
Latest Reviews
Eifion Watkins
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 93% | £87,000 | £462,500 |
| Lettings | 88% | 93% | £625 | £1,700 |
Areas covered
- M50
Address
Julie Twist Properties
Sovereign Point, 31 The Quays, Manchester, Greater Manchester
M50 3AX
0161 834 8486
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Julie Twist Properties Branches (View All 3)
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Excellent service & ...
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5 Star Review
By : 'George'
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : Yes
Postcode : M50
1 Dec 2019
People found this helpful0
Excellent service & very professional throughout. Kept me well informed with updates regarding the transaction process. I would highly recommend & look forward to dealing with the Julie Twist team again in the future, and especially Paul who was our main... Read Full Review
Comments (1)Was this helpful?:
By : Paul
21 Jan 2020Hi George, Thanks for the lovely comments. It was a pleasure All the best Sales Team @ Julie...
I WOULD LIKE TO SAY MANY ...
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5 Star Review
By : 'NOOR'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : M50
7 Nov 2019
People found this helpful0
I WOULD LIKE TO SAY MANY THANKS AND I REALLY APPRECIATE YOUR HARD WORK WITH ME. SUPERSTAR Yvonne Cook & Kelly Davenport BOTH OF THEM WERE SUCH A NICE CUSTOMER SERVICES AND EXCELLENT WORK I BEEN WORKING WITH THEM FOR THE PAST 12 YEARS... Read Full Review
Comments (0)Was this helpful?:
Very ...
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5 Star Review
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : M50
25 Oct 2019
People found this helpful0
Yvonne, Kelly and Fil are always prompt and clear with their communication and have consistently provided an excellent service. Many thanks... Read Full Review
Comments (1)Was this helpful?:
By : Yvonne Cook
28 Oct 2019Thank you Mark for your lovely comments, also glad to hear we are doing a good...
We have been renting our ...
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4 Star Review
By : 'Alexis'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : M50
24 Oct 2019
People found this helpful0
We have been renting our apartment for over 3 years. Earlier this year, the apartment above us had a major water leak. We were away at the time. When we returned we found the whole ceiling of our bathroom badly stained with brown water marks. Several lights had blown and the ceiling fan where... Read Full Review
Comments (1)Was this helpful?:
By : Margaret
24 Oct 2019Hello Alexis, than you for taking the time to leave such a lovely review , for myself Yvonne and Simon. Much appreciated, Many thanks again...
Excellent customer service ...
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5 Star Review
By : 'Elaine'
Services : Sales( As a Buyer )
Sold price : £240000
Would you recommend ? : Yes
Postcode : M50
23 Oct 2019
People found this helpful0
Excellent customer service and very polite all the way. Even after completion, they responded to all our queries. I highly recommended Julie &... Read Full Review
Comments (0)Was this helpful?:
Really ...
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5 Star Review
By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : M50
22 Oct 2019
People found this helpful0
Estate agents often get a lot of criticism but the team at Julie Twist were fantastic from start to finish when dealing with my sale, Special thanks to Paul and Sarah who dealt with all queries promptly and kept me informed on how things were progressing throughout the process. An excellent service ... Read Full Review
Comments (1)Was this helpful?:
By : Paul
23 Oct 2019Hi Elaine, Thank you for the lovely review, it is much appreciated and good luck with your move. All the best Paul &...
Efficient and effective ...
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5 Star Review
By : 'Neil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
11 Oct 2019
People found this helpful0
The experience was efficient and effective. Many thanks to Yvonne who responded to all our enquiries and made the moving in process straight... Read Full Review
Comments (1)Was this helpful?:
By : Yvonne Cook
23 Oct 2019Thank you so much for your lovely comments, Neil. I am glad you have had a stress free move to your new home and hope you enjoy living in the...
I rang Julie Twist on Friday ...
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5 Star Review
By : 'Denise'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M50
16 Sept 2019
People found this helpful0
I rang Julie Twist on Friday and spoke to Fil who came out the next day to assess our property and took photos. On Sunday I received an email saying the property was live online. By Monday there were a number of viewing organised and by Friday the property has been let. The whole process took one... Read Full Review
Comments (0)Was this helpful?:
Very efficient and ...
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5 Star Review
By : 'alan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ML3
14 Aug 2019
People found this helpful0
Very efficient and professional and very easy to communicate with. Yvonne and her team have handled my property for a number of years now and I’ve been very happy with the service. Thank... Read Full Review
Comments (0)Was this helpful?:
The maintenance team is very ...
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4 Star Review
By : 'Mohamed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
31 Jul 2019
People found this helpful0
The maintenance team is very effective and tries to resolve issues as quickly as possibly. We had a radiator leak and it was fixed in less than 24... Read Full Review
Comments (0)Was this helpful?:
Thank you for your ...
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5 Star Review
By : 'Eric'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M
18 Jun 2019
People found this helpful0
Thank you Ani for your help and finding my dream home. We really appreciate all you have done for us. Many thanks... Read Full Review
Comments on Agent Fees
Not applicable to the buyer, we offered to pay for the service helping us to find a property.
Comments (0)Was this helpful?:
Management ...
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5 Star Review
By : 'Dave'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M5
5 Jun 2019
People found this helpful0
Yvonne always provides a good, responsive and positive service. I feel confident that should any issues arise, they will be handled quickly and... Read Full Review
Comments on Agent Fees
OK
Comments (0)Was this helpful?:
Poor ...
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1 Star Review
By : 'Andrewnn'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M50
17 Apr 2019
People found this helpful0
Leave you standing outside an appointment and tell you when you ring that the property was let two days ago despite having a text confirming the appointment an hour before the meet. Seriously under performing... Read Full Review
Comments on Agent Fees
Not applicable
Comments (1)Was this helpful?:
By : stacie wright
22 Apr 2019Dear Andrewnn. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.Please accept my most sincere apologies for this matter and know that I am...
A great ...
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5 Star Review
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M50
6 Feb 2019
People found this helpful0
I recently moved into an apartment, with Julie Twist as the letting agent. From start to finish, their approach was friendly, professional and incredibly prompt. All questions were answered via email almost immediately, and staff were always happy to help. If you see a property advert with these... Read Full Review
Comments on Agent Fees
Fair
Comments (1)Was this helpful?:
By : Yvonne Cook
7 Feb 2019Thank you so much for lovely comment James, always happy to...
Great ...
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5 Star Review
By : 'Gordo'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : M50
22 Jan 2019
People found this helpful0
Carol was excellent through out our stay at the property from the check in all the way through to the check out. She was able to help us with all queries we had and was always friendly and warm to deal... Read Full Review
Comments on Agent Fees
I felt the fees were in line if not lower than the industry standard
Comments (1)Was this helpful?:
By : Carol
23 Jan 2019It was my pleasure, if you are ever looking again please come and see us, all the...
Very ...
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5 Star Review
By : 'Yuchen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M5
14 Dec 2018
People found this helpful0
The most impressive thing during my purchase process is the selling team is so responsive. Kelly Davenport took us to view the flat first. There was some communication misunderstanding but other than that Kelly is very friendly and efficient. Ani Kraja then took over from Kelly after I put my offer ... Read Full Review
Comments on Agent Fees
I didn’t pay anything to the agent as a buyer
Comments (1)Was this helpful?:
By : Paul
14 Dec 2018Hi Yuchen, thank you for your lovely review and your custom, we hope to work will you in the future, we are seriously considering not referring our clients to the solicitors you used Have a...
Tenant ...
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5 Star Review
By : 'Andy'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M50
11 Sept 2018
People found this helpful0
I used the Salford Quays office to find a tenant for a flat I have recently acquired in the area. I have a large portfolio so know what I am looking for in an agent I dealt mainly with Kelly or Yvonne and was perfectly happy with the service they provided. I was kept fully informed at all times... Read Full Review
Comments on Agent Fees
average
Comments (1)Was this helpful?:
By : Yvonne Cook
12 Sept 2018It was lovely to help find new tenants for you. Hopefully we will be able to help with more in the...
CAROL ...
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5 Star Review
By : 'DAVID'
Services : Property Management
Would you recommend ? : Yes
Postcode : M50
2 Aug 2018
People found this helpful2
CAROL HAS HELPED ME WITH THE MAINTENANCE AND MANAGEMENT OF 302 IMPERIAL POINT WHILST I WAS THE OWNER. SHE HAS BEEN PROMPT, EFFICIENT, COURTEOUS AND FRIENDLY AND A WORTHY REPRESENTATIVE OF JULIE... Read Full Review
Comments on Agent Fees
AFFORDABLE
Comments (1)Was this helpful?:
By : Carol
3 Aug 2018Thank you David its been my pleasure, you have been a lovely landlord to work with, take...
Suliman ...
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5 Star Review
By : 'Suliman'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
20 Jul 2018
People found this helpful0
I would strongly thanks Kelly, she was truly helpful and friendly, she helped me seance I was abroad and record a video for the flat. I give 10/10 to here cooperation. She let me move in earlier.Also I would not forget Yvonne she was also helpful. Thanks Yvonne, thanks... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Very helpful and ...
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5 Star Review
By : 'Ellen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50
9 May 2018
People found this helpful0
Jack has been exceptionally helpful from the viewing tomhsnding over keys. Always made himself available for return visits to the flat and kept me informed throughout the process. Highly... Read Full Review
Comments on Agent Fees
Very reasonable for time they spent with me
Comments (1)Was this helpful?:
By : jack stabler
10 May 2018Thank you so much for the Review Ellen, much apprecaited. I will see you on Friday! have a nice...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.
2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
4. You complaint will then be fully investigated and a detailed written response will be made.
5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 12/22/2021, 8:50:43 AM by allAgents
