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    Olivia Hanna
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    Huzaifah Bhamjee
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    Andrew Scoffins
  • Ani Kraja
    Ani Kraja
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    Andrew Leeds
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    Amy Moggeridge
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    Stephen Falder
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    Olivia Hannan
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    jack stabler
Julie Twist Properties is location in three prominant locations within Manchester, covering Central Manchester, Ancoats and Salford Quays. All the office compliment each other dealing with the apartment market for sales, lettings, property management, new homes and have an inhouse maintenance team.
Julie Twist Properties

Quay Plaza Salford, Manchester
Greater Manchester
M50 3BA

0161 834 8486

Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
My wife and I were looking for an apartment to rent whilst undertaking a long term contract in the Greater Manchester area. Having contacted a number of city centre estate/letting agents with a specific wish list and without having a great deal of success, we walked into Julie Twist Properties in Salford Quays one Saturday morning and met the delightful Amy & Olivia. My wife detailed our wish list and with a smile Amy asked us to return two hours later for a viewing which she had arranged in...
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Dec 05,2016
Minithumbup
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Dec 05,2016
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After looking for a property for many months we were finally able to move into one in early December 2016. Amy and Jack from the Quays branch were both first class from day one. Jack was was our appointed agent and dealt with everything in a professional and prompt manner. Jack has gone out of his way to ensure our move ran smoothly, including making phone calls and responding to emails in his personal time. I cannot fault his attitude and application and would highly recommend Jack as an esta...
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Comment on agent fees
In line or slightly less than current market prices.
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By: Jack stabler
Dec 05, 2016
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Thank you for your review if you need anything please don't hesitate to contact me, have a good day....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
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When I started renting with Julie Twist I was instantly impressed with Amy's professionalism as an agent. On initially viewing the property I now rent, she was courteous and ensured she made our presence known to the prior tenants, via the intercom as well as at the apartment door; a courtesy that had been shockingly absent from a previous letting company I've had! She painstakingly went through the inventory with me and it was very thorough and reassuring. In regards to maintenance issues, Oliv...
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Comment on agent fees
There are contract renewal fees (£100) if extending a lease, which I'm not sure are usual but with the agents I deal with it's worth it.
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Oct 05,2016
Minithumbdown
By:
Oct 05,2016
0 people found
this helpful
Both Andrew and Amy were extremely helpful in all aspects of my renting process. They were very prompt and professional in getting back to me as soon as possible and went out of their way to make the move run as smoothly as possible....
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By: Andrew Scoffins
Oct 05, 2016
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Thanks for the show of appreciation I hope you will enjoy your time in the property, especially with the view of Old Trafford....
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
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Been using Jjt for nigh on 12 years . Very satisfied with lets acquired especially last one ;better than all the rest ! A special commendation for Andrew & efficient service...
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Comment on agent fees
Good
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By: Andrew Scoffins
Oct 05, 2016
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Thank you for the lovely comment we always try our best and when we are given quality properties like yours the job is made so much easier....
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
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Rang Olivia today after we got home to discover a leaking tap and a huge puddle (nightmare!) - she rang back within five minutes, and 15 minutes later a knock on the door and a lovely man had come to fix the sink! Completely saved the day, and the kitchen! Couldn't have asked for better service....
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Comment on agent fees
Good
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
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I handed over the keys to my flat and Julie twist did everything else. It has been hassle free for me and my flat was sold within 3 weeks. The staff I have had contact with Sarah and Rachel mostly, have been professional, friendly and extremely proactive. They have updated me with each viewing (I moved out of my property whilst it was on the market,) with name of party, so I knew exactly who was at my flat and when. I am already recommending Julie twist to friends and colleagues. I really ca...
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Comment on agent fees
Great value for money. Julie twist work hard for their fee.
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Sep 16,2016
Minithumbup
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Sep 16,2016
0 people found
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It's been over 20 years since I've been involved in a house purchase, and I forgot how stressful it was. However, Andrew was extremely helpful, and always cheerful, and acted as a link between the two sets of solicitors, to speed things up where necessary. He also did his best to get extra information I needed from the previous letting agents....
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By: Andrew Scoffins
Sep 16, 2016
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Thank You for the kind words we always try to help where possible. I hope that you enjoy your new property....
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
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Helpful staff especially around deposit return (which we were having some issues with the landlord from). I would recommend to others....
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Aug 19,2016
Minithumbup
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Aug 19,2016
0 people found
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Very Professional and friendly. Would recommend to anyone wanting to let a property. Andrew was very helpful and made the experience stress free and enjoyable....
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Comment on agent fees
Very reasonable
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By: Andrew Scoffins
Aug 19, 2016
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Thanks for your kind words we always try to give our clients the best possible service and it is really very much appreciated when recognised as you have done. I hope you are very happy in the property....
Aug 02,2016
Minithumbup
By:
Aug 02,2016
3 people found
this helpful
It's been refreshing to deal with Olivia on moving out of our flat rental at the Quays. Over the last 6 years we have had to use some 4/5 letting agents and we can honestly say the experiences haven't been good. JJT however, represented by Olivia Hanna on moving out and Amy Moggeridge who dealt with us on securing the flat when we moved in some 18 months ago have given us the best experience to date. They are sensible, helpful ladies with a can do attitude, efficient, organised and willing to ...
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Comment on agent fees
Fees are fair and relevant.
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By: Olivia
Aug 02, 2016
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Many thanks for your lovely review Debbie! Always happy to help where I can!....
Jul 28,2016
Minithumbup
By:
Jul 28,2016
2 people found
this helpful
Olivia has been brilliant through the whole process. Always keeping me updated and fully informed at every stage. Excellent and friendly service. Thank you for all your help....
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Comment on agent fees
Good
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By: Olivia
Aug 02, 2016
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Many thanks Chris! You were always prompt to reply to any emails which made the process a lot more quicker and a pleasure to deal with!....
Jul 12,2016
Minithumbup
By:
Jul 12,2016
1 people found
this helpful
Olivia is a great agent and a huge plus for Julie Twist Rental Agency from Salford Quay, Manchester. She helped me in order to smooth the process of releasing the Rental Property. She has the calm and patience to explain the correct business flow , has a customer approach, being able to treat fair both sides [Landlady and Tenant]. Also she is quick and fast responsive, trying to speed the process in order to have a win-win situation for both parties. She is punctual, and she doesn't waist custom...
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Comment on agent fees
No Comment.
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By: Olivia
Aug 02, 2016
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Thank you so much for this lovely review! You were a pleasure to deal with on the check out! I hope you enjoy your new house!....
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
This was my first time moving into an apartment and with the help of Andrew, Amy and Olivia at Julie Twist (Salford Quays) this experience was a good one. The team were incredibly friendly and were more than happy to answer any queries I had about the property. I would recommend their services and would 100% use again!...
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Comment on agent fees
good
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Jun 07,2016
Minithumbup
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Jun 07,2016
0 people found
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During these past three years, they have been helping me in many ways, for searching properties, moving-in, and out, regular inspection management. They are eager to support customers, they have been doing so fantastic. If I need to use property manager, I will definitely ask them for that....
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Apr 29,2016
Minithumbup
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Apr 29,2016
0 people found
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We didn't have much time to choose and needed a specific place and price. The agent who looked after us was Andrew and he got an immediate idea of what we were after and helped us find somewhere that was ideal and in excellent time. Very happy with our rental property....
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Comment on agent fees
Totally fair and decent.
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Andrew and his team were really helpful finding our flat. Knew exactly what we wanted and showed us a few options, which fitted the requirements. The process was then, quick, simple and very smooth....
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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Once again the team at JJT residential have extremely efficient and professional. Andrew kept me informed at all times regarding potential suitable tenants and his advice was invaluable and very much appreciated....
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Comment on agent fees
The service reflects the fee having been with JJT for over 20 years says everything.n
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By: Paul Bates
Apr 18, 2016
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From the first meeting with Huzaifah to completion of the sale, the JJT team have acted efficiently and professionally in dealing with our sale. We were always kept informed of viewings and offers and they have been enormously helpful as we live abroad so needed an agent on the doorstep and JJT being in the heart of Media City fitted the bill perfectly.....
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
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Friendly staff, very helpful throughout the whole process until you have your keys, quick response when you need them. Actually this is what I need from an agent. It is highly recommended and I will be happy to deal with them again....
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Comment on agent fees
Average
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
I have enjoyed a good and positive relationship with JJT, Salford Quays for 8 years. For the majority of the time Andrew Scoffins has handled the letting of my flat. I have always found Andrew to be responsive, unfailingly helpful, very knowledgeable about the market, its pricing and, importantly, for a landlord has been proactive in sourcing reliable tenants with minimal void periods. I would have no hesitation in committing the rental of my property to Andrew and JJT at the Quays. Having jus...
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Comment on agent fees
The Agent's landlord letting fees (particularly sourcing and renewal) are at the upper end of what I pay with other properties around the country. I have found JJT to have some flexibility. Importantly the service provided has been excellent with minimal voids and so the fees are acceptable. Sales fees have room for some negotiation and the maxim 'you get what you pay for' is true of JJT. It can be false economy to seek the lowest price in my experience.
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
Myself and my partner have been very impressed with JJT Residential and would highly recommend them. They upheld a very professional and helpful manner when dealing with us. In particular, a special thanks to Andrew who was always on the other end of the phone if we needed to query something. He was very helpful and informative....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
1 people found
this helpful
H was one of the first agents I spoke to when buying in Salford Quays and certainly the most efficient. Despite a few hiccups, H managed the purchase from start to finish and would definitely recommend JJT (also Mr Helpful aka Andrew) to anyone looking to buy or rent in the area....
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Mar 18,2016
Minithumbup
By:
Mar 18,2016
1 people found
this helpful
Great service from Andrew, Amy and H- as always! You guys have continually looked after me very well and always give helpful advice with a friendly approach. Great work!...
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Feb 09,2016
Minithumbup
By:
Feb 09,2016
1 people found
this helpful
H was very helpful and managed the whole selling process for me very well. It was often H's hard work that kept the sales process on track....
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Comment on agent fees
I think 2% agents fees or just over 3,000 pounds was too much for the work done. My solicitor charged 750 pounds !!!
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Feb 01,2016
Minithumbup
By:
Feb 01,2016
1 people found
this helpful
Useful advice and knowledgable about the property during the viewing. Immediate responses to emails and queries. An hour set aside to complete the inventory in full, and ensure that everything was spot on. It was relaxed, and didn't feel rushed at all. Friendly and informative meeting when officially signing the contract. Would happily recommend JJT....
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Nov 25,2015
Minithumbup
By:
Nov 25,2015
1 people found
this helpful
Mr.Huzaifah bhamjee , had given me alot of supports in terms of saling , dealing with solicitor and got me all the nessary help that need to overcome all difciculties that could have caused dealy or made it impossible. I would recommend him to others for his strong supposrts . I would like to deal with him again for future home....
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Nov 12,2015
Minithumbup
By:
Nov 12,2015
1 people found
this helpful
H was extremely helpful and very pleasant. He was always available and dealt with things in a very efficient and organised way. He was particularly helpful in taking the trouble to find short term rental accommodation for me whilst I was waiting for the seller to agree an exchange/moving in date. Made the whole process very easy....
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
1 people found
this helpful
Excellent customer service and support! Having moved from Australia for work, Andrew and Amy were wonderful to speak with. They went above and beyond our needs to make our rental transition as smooth as possible. I cannot speak highly enough of them! I would recommend them to any future tenants....
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Oct 13,2015
Minithumbup
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Oct 13,2015
0 people found
this helpful
'H' was fantastic to deal with in regards to our purchase. He was there every step of the way to keep the wheels in motion when things stalled. He liaised exceptionally well between ourselves and the vendor. Was always there with prompt responses whenever we had any questions. Would highly recommend. Thank you...
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Aug 15,2015
Minithumbup
By:
Aug 15,2015
0 people found
this helpful
Huzaifah, throught gave realistic information about the price we could get for our property which, was accurate. The first potential buyer failed to proceed and we felt that we could have been kept more informed as to what was happening during this period. Although we very satisfied with communications during the second sales period. During the sales process we believe that Huzaifah always placed our interests first. We would recommend him....
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Comment on agent fees
We thought that the fees were reasonable.
Was this helpful? Yes
Areas covered
  • M50
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £87,000
  • Max: £285,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 28 3 13 0 20 0 1 0
Olivia Hanna - upload your photo Olivia Hanna
6 reviews

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Huzaifah Bhamjee - no image available Huzaifah Bhamjee
Negotiator
29 reviews

About Huzaifah No description set View full profile
Andrew Scoffins - no image available Andrew Scoffins
Lettings Co-ordinator
26 reviews

About Andrew No description set View full profile
Ani Kraja Ani Kraja
Office Manager
1 reviews

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Andrew Leeds - upload your photo Andrew Leeds
1 reviews

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Amy Moggeridge - upload your photo Amy Moggeridge
11 reviews

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Stephen Falder - upload your photo Stephen Falder
1 reviews

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Olivia Hannan - upload your photo Olivia Hannan
1 reviews

About Olivia No description set View full profile
jack stabler - no image available jack stabler
Lettings negotiator
1 reviews

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Fees

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Last updated at 1:09 PM 04/10/2016 by Julie Twist

Complaints Procedure

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Last updated at 1:09 PM 04/10/2016 by Julie Twist

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