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    Olivia Hanna
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    Huzaifah Bhamjee
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    Andrew Scoffins
  • Ani Kraja
    Ani Kraja
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    Andrew Leeds
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    Amy Moggeridge
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    Stephen Falder
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    Olivia Hannan
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    jack stabler
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    Paul Sutemire
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    Carol Worthington
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    Helen Bowers
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    Kelly Davenport
Julie Twist Properties is location in three prominant locations within Manchester, covering Central Manchester, Ancoats and Salford Quays. All the office compliment each other dealing with the apartment market for sales, lettings, property management, new homes and have an inhouse maintenance team.
Julie Twist Properties

Quay Plaza Salford, Manchester
Greater Manchester
M50 3BA

0161 834 8486
Sep 18,2017
Minithumbdown
Amy Moggeridge
Andrew Scoffins
By: 'Reema'
Sep 18,2017
2 people found
this helpful
In the beginning we thought that Julie Twist were doing a great job but once deposits and fees were paid there was zero communication. I was moving in at a later date to my flatmate and trying to get the keys took a lot of effort on my part. The moving out process was even worse; trying to get our deposit back was terrible. They accused us of taking property that didn't belong to us however we were lucky and had a comprehensive inventory list beforehand and could prove that we hadn't. They then ...
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Carol Worthington
By: 'Stephen'
Aug 11,2017
0 people found
this helpful
The whole experience has been excellent from Jack and Sian on the initial rental side through to Carol at the moving in stage....
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Comment on agent fees
Fee's are always a contentious issue. They are in my view too high in general
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By: Carol
Sep 05, 2017
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Thank you very much for taking the time to leave a lovely review ...
Aug 10,2017
Minithumbup
Carol Worthington
By: 'Vinay'
Aug 10,2017
0 people found
this helpful
I rented a flat in Salford Quays from Julie Twist and found them to be excellent. Jack has a nice attitude and is clearly bright and articulate. He had a good understanding of the rental process and was familiar with the features of the property viewed. Carol did an exceptional job in getting the paperwork sorted and resolved all issues promptly....
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By: Carol
Aug 10, 2017
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Thank you very much, its just a shame we have some repairs on the apt but they are nearly all done and you have been great about it, fingers crossed nothing else decides to not work! ...
Aug 08,2017
Minithumbup
Helen Bowers
Andrew Scoffins
By: 'Mike'
Aug 08,2017
0 people found
this helpful
Helen, Andrew and team provide an excellent service in managing my property. I ha e used the agency for many years....
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Jul 31,2017
Minithumbup
Kelly Davenport
By: 'Rob S'
Jul 31,2017
0 people found
this helpful
Kelly was extremely helpful during both the property search and sales process. She accommodated my compressed schedule and supported multiple viewings by me and my representative. She was very responsive, answering emails late at night and while she was on leave and was happy to lead me through my first property purchase in the UK. Could't be happier....
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Comment on agent fees
Don't know - purchasing property
Was this helpful? Yes
Jul 06,2017
Minithumbup
jack stabler
Carol Worthington
By: 'Ade'
Jul 06,2017
0 people found
this helpful
Having bought a unit in Salford Quays last year through Julie Twist and recently refurbished and relet through them, I cant speak highly enough of Jack, Carol (and Helen Bowers in Property mgt). Some specifics below, but in summary I will not consider using anyone else for future buy to lets. (1) Advise from Jack (and predecessors H and Andrew) on searching for good units to buy, then specifications and price points was extremely helpful in planning the refurbishment. (2) Marketing and commu...
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Comment on agent fees
Market rate
Was this helpful? Yes
By: Jack Stabler
Jul 06, 2017
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Thank you very much Adrian, it was a pleasure dealing with you and helping you find a tenant, i am looking forward to helping you with future investment properties, do not hesitate to contact me if you need anything. Kind Regards Jack Stabler ...
Jul 02,2017
Minithumbdown
By: 'Salford Resident'
Jul 02,2017
0 people found
this helpful
We were looking for a flat to rent in Salford quays. After viewing a potential property twice and being very keen to make an offer left the agent with a couple of basic queries for clarification. Not only were these not answered but no further contact was ever attempted by Kelly. Luckily we now live happily in the quays after finding an agent who actually wanted our business. I feel bad for any landlord who uses Julie twist as there is not attempt whatsoever to get then a tenant into their prope...
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Comment on agent fees
Bad.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Carol Worthington
jack stabler
By: 'RuthN'
Jun 29,2017
0 people found
this helpful
Both Carol and Jack have been nothing short of wonderful to deal with. As someone who is incredibly pedantic and demanding, they've been both responsive and attentive, and made what I anticipated to be a rather stressful move, really quite easy and pleasurable....
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Comment on agent fees
Having never rented before I have no ground for context.
Was this helpful? Yes
By: Carol
Jun 29, 2017
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Thank you Neil, you was a pleasure to deal with, you know where we are if you need anything, take care Carol ...
Jun 21,2017
Minithumbup
jack stabler
Carol Worthington
By: 'DC'
Jun 21,2017
0 people found
this helpful
Jack (Letting Agent) was very professional and organised, always ensured we had enough notice for viewings and was very polite. Carol was also great, very professional and polite....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Carol
Jun 22, 2017
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Hi Guys, Thanks you for leaving your apartment just as you found it, all the best in Bristol and Berlin, kind regards Carol ...
Jun 21,2017
Minithumbup
Carol Worthington
By: 'Gavin'
Jun 21,2017
0 people found
this helpful
Carol was great to deal with and gave sound impartial advice, which was appreciated. I have used JJT since 2007 and over the years have found them to charge competitive rates, they have provided all of my tenants....
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By: Carol
Jun 22, 2017
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Hi Gavin, thank you very much, I am glad you are please with the outcome, kind regards Carol ...
May 24,2017
Minithumbdown
By: 'Lorraine'
May 24,2017
0 people found
this helpful
I used the agent to let a flat on Salford Quays. The first problem arose when the tenants contacted me threatening to withhold rent as they had been waiting for a shower repair. I was overseas, but sorted out a plumber to attend the following day. From that date, I dealt with all problems rather than using the agent. However, a further problem arose involving the flat above mine. I gave full information to Julie Twist, but they said they were unaware that I was a landlady. Unbelievably inc...
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Comment on agent fees
Nothing to compare, but I was paying for a full service; I took over management due to poor responsiveness.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Paul Sutemire
By: 'Julia M'
Apr 24,2017
0 people found
this helpful
I truly expected the sale of my property to be without any problem how wrong I was!! Without Paul's intervention in trying to resolve the many issues I have no doubt I would of withdrawn from the sale. Paul has been invaluable and I thank him very much for his support and patience. Julia March 404 Millenium Tower...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Andrew Scoffins
By: 'Alison'
Mar 03,2017
0 people found
this helpful
These service has been fantastic as I nervous first time landlord Andrew and his colleagues have been brilliant. I have found the to be very genuine and honest and extremely helpful. The communication has been great and you never feel like you are a pain even when asking what's probably a straightforward question.it feels like a very personal service for a company especially and would highly recommend....
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Was this helpful? Yes
By: Andrew Scoffins
Mar 03, 2017
View all comments (1)
Thank you for your lovely comments. We are happy to help and always try to answer questions as thoroughly as possible. ...
Mar 02,2017
Minithumbup
Andrew Scoffins
By: 'Doug'
Mar 02,2017
0 people found
this helpful
Have provided a better service than any of five other agents in past fifteen years, providing focus on detail and knowledge of long term objectives. Highly recommended....
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By: Andrew Scoffins
Mar 02, 2017
View all comments (1)
Thank you for your recognition of our hard work and dedication. We always try and do the best we can for you. ...
Feb 17,2017
Minithumbup
Andrew Scoffins
By: 'Peter Moon'
Feb 17,2017
0 people found
this helpful
Friendly, efficient service. Problems with the Tenantdata website were resolved quickly by Andrew and his team. Would recommend Julie Twist for properties in Salford Quays....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Andrew Scoffins
Feb 17, 2017
View all comments (1)
Thank you we hope that you will be very happy in the apartment ...
Dec 13,2016
Minithumbup
Amy Moggeridge
By: 'Kev'
Dec 13,2016
0 people found
this helpful
Amy was fantastic throughout the whole process of viewing and moving in to my rental property. She is extremely friendly and helpful far beyond what I would expect, and genuinely cares about tenants and giving great service. I would look to use Julie Twist in the future because of the rapport built with Amy and I know that the service given by her is top notch....
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By: Amy Moggeridge
Feb 06, 2017
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Thank you very much for your kind words Kevin, Hope you are enjoying your property. ...
Dec 07,2016
Minithumbup
Amy Moggeridge
Olivia Hanna
By: 'GarethR'
Dec 07,2016
0 people found
this helpful
My wife and I were looking for an apartment to rent whilst undertaking a long term contract in the Greater Manchester area. Having contacted a number of city centre estate/letting agents with a specific wish list and without having a great deal of success, we walked into Julie Twist Properties in Salford Quays one Saturday morning and met the delightful Amy & Olivia. My wife detailed our wish list and with a smile Amy asked us to return two hours later for a viewing which she had arranged in...
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By: Amy Moggeridge
Feb 06, 2017
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Hi Gareth, Thank you very much for your kind words. It was so lovely meeting you and Alexis and I hope you are enjoying the property. ...
Dec 05,2016
Minithumbup
jack stabler
By: 'Tom Harvey'
Dec 05,2016
0 people found
this helpful
After looking for a property for many months we were finally able to move into one in early December 2016. Amy and Jack from the Quays branch were both first class from day one. Jack was was our appointed agent and dealt with everything in a professional and prompt manner. Jack has gone out of his way to ensure our move ran smoothly, including making phone calls and responding to emails in his personal time. I cannot fault his attitude and application and would highly recommend Jack as an esta...
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Comment on agent fees
In line or slightly less than current market prices.
Was this helpful? Yes
By: Jack stabler
Dec 05, 2016
View all comments (1)
Thank you for your review if you need anything please don't hesitate to contact me, have a good day ...
Nov 30,2016
Minithumbup
Olivia Hanna
Amy Moggeridge
By: 'Victoria'
Nov 30,2016
0 people found
this helpful
When I started renting with Julie Twist I was instantly impressed with Amy's professionalism as an agent. On initially viewing the property I now rent, she was courteous and ensured she made our presence known to the prior tenants, via the intercom as well as at the apartment door; a courtesy that had been shockingly absent from a previous letting company I've had! She painstakingly went through the inventory with me and it was very thorough and reassuring. In regards to maintenance issues, Oliv...
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Comment on agent fees
There are contract renewal fees (£100) if extending a lease, which I'm not sure are usual but with the agents I deal with it's worth it.
Was this helpful? Yes
By: Amy Moggeridge
Feb 06, 2017
View all comments (1)
Thank you very much for your kind words, hope you are enjoying your property and if you need anything you know where we are. Kind Regards ...
Oct 05,2016
Minithumbdown
Andrew Scoffins
Amy Moggeridge
By: 'Paul H'
Oct 05,2016
0 people found
this helpful
Both Andrew and Amy were extremely helpful in all aspects of my renting process. They were very prompt and professional in getting back to me as soon as possible and went out of their way to make the move run as smoothly as possible....
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Was this helpful? Yes
By: Andrew Scoffins
Oct 05, 2016
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Thanks for the show of appreciation I hope you will enjoy your time in the property, especially with the view of Old Trafford ...
Oct 05,2016
Minithumbup
Andrew Scoffins
Ani Kraja
By: 'IPL'
Oct 05,2016
0 people found
this helpful
Been using Jjt for nigh on 12 years . Very satisfied with lets acquired especially last one ;better than all the rest ! A special commendation for Andrew & efficient service...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrew Scoffins
Oct 05, 2016
View all comments (1)
Thank you for the lovely comment we always try our best and when we are given quality properties like yours the job is made so much easier ...
Oct 04,2016
Minithumbup
Olivia Hanna
By: 'Georgia'
Oct 04,2016
0 people found
this helpful
Rang Olivia today after we got home to discover a leaking tap and a huge puddle (nightmare!) - she rang back within five minutes, and 15 minutes later a knock on the door and a lovely man had come to fix the sink! Completely saved the day, and the kitchen! Couldn't have asked for better service....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2016
Minithumbup
Sarah
By: 'Chrissie'
Sep 30,2016
0 people found
this helpful
I handed over the keys to my flat and Julie twist did everything else. It has been hassle free for me and my flat was sold within 3 weeks. The staff I have had contact with Sarah and Rachel mostly, have been professional, friendly and extremely proactive. They have updated me with each viewing (I moved out of my property whilst it was on the market,) with name of party, so I knew exactly who was at my flat and when. I am already recommending Julie twist to friends and colleagues. I really ca...
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Comment on agent fees
Great value for money. Julie twist work hard for their fee.
Was this helpful? Yes
Sep 16,2016
Minithumbup
Andrew Scoffins
By: 'R Gibbs'
Sep 16,2016
0 people found
this helpful
It's been over 20 years since I've been involved in a house purchase, and I forgot how stressful it was. However, Andrew was extremely helpful, and always cheerful, and acted as a link between the two sets of solicitors, to speed things up where necessary. He also did his best to get extra information I needed from the previous letting agents....
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Was this helpful? Yes
By: Andrew Scoffins
Sep 16, 2016
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Thank You for the kind words we always try to help where possible. I hope that you enjoy your new property ...
Aug 24,2016
Minithumbup
Olivia Hannan
By: 'ooooooooo'
Aug 24,2016
0 people found
this helpful
Helpful staff especially around deposit return (which we were having some issues with the landlord from). I would recommend to others....
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Andrew Scoffins
By: 'Mr Seal, P J S Developments'
Aug 19,2016
0 people found
this helpful
Very Professional and friendly. Would recommend to anyone wanting to let a property. Andrew was very helpful and made the experience stress free and enjoyable....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Andrew Scoffins
Aug 19, 2016
View all comments (1)
Thanks for your kind words we always try to give our clients the best possible service and it is really very much appreciated when recognised as you have done. I hope you are very happy in the property ...
Aug 02,2016
Minithumbup
Olivia Hanna
Amy Moggeridge
By: 'D Fell'
Aug 02,2016
3 people found
this helpful
It's been refreshing to deal with Olivia on moving out of our flat rental at the Quays. Over the last 6 years we have had to use some 4/5 letting agents and we can honestly say the experiences haven't been good. JJT however, represented by Olivia Hanna on moving out and Amy Moggeridge who dealt with us on securing the flat when we moved in some 18 months ago have given us the best experience to date. They are sensible, helpful ladies with a can do attitude, efficient, organised and willing to ...
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Comment on agent fees
Fees are fair and relevant.
Was this helpful? Yes
By: Olivia
Aug 02, 2016
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Many thanks for your lovely review Debbie! Always happy to help where I can! ...
Jul 28,2016
Minithumbup
Olivia Hanna
By: 'Chris'
Jul 28,2016
2 people found
this helpful
Olivia has been brilliant through the whole process. Always keeping me updated and fully informed at every stage. Excellent and friendly service. Thank you for all your help....
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Comment on agent fees
Good
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (1)
Many thanks Chris! You were always prompt to reply to any emails which made the process a lot more quicker and a pleasure to deal with! ...
Jul 12,2016
Minithumbup
Olivia Hanna
By: 'Adrian Bageac'
Jul 12,2016
1 people found
this helpful
Olivia is a great agent and a huge plus for Julie Twist Rental Agency from Salford Quay, Manchester. She helped me in order to smooth the process of releasing the Rental Property. She has the calm and patience to explain the correct business flow , has a customer approach, being able to treat fair both sides [Landlady and Tenant]. Also she is quick and fast responsive, trying to speed the process in order to have a win-win situation for both parties. She is punctual, and she doesn't waist custom...
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Comment on agent fees
No Comment.
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (1)
Thank you so much for this lovely review! You were a pleasure to deal with on the check out! I hope you enjoy your new house! ...
Jul 07,2016
Minithumbup
Andrew Scoffins
Amy Moggeridge
By: 'KaraDeering'
Jul 07,2016
0 people found
this helpful
This was my first time moving into an apartment and with the help of Andrew, Amy and Olivia at Julie Twist (Salford Quays) this experience was a good one. The team were incredibly friendly and were more than happy to answer any queries I had about the property. I would recommend their services and would 100% use again!...
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Comment on agent fees
good
Was this helpful? Yes
Areas covered
  • M50
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £87,000
  • Max: £285,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 34 5 13 0 21 0 1 0
Olivia Hanna - upload your photo Olivia Hanna
6 reviews

About Olivia No description set View full profile
Huzaifah Bhamjee - no image available Huzaifah Bhamjee
Negotiator
29 reviews

About Huzaifah No description set View full profile
Andrew Scoffins - no image available Andrew Scoffins
Lettings Co-ordinator
31 reviews

About Andrew No description set View full profile
Ani Kraja Ani Kraja
Office Manager
1 reviews

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Andrew Leeds - upload your photo Andrew Leeds
1 reviews

About Andrew No description set View full profile
Amy Moggeridge - upload your photo Amy Moggeridge
13 reviews

About Amy No description set View full profile
Stephen Falder - upload your photo Stephen Falder
1 reviews

About Stephen No description set View full profile
Olivia Hannan - upload your photo Olivia Hannan
1 reviews

About Olivia No description set View full profile
jack stabler - no image available jack stabler
Lettings negotiator
4 reviews

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Paul Sutemire - upload your photo Paul Sutemire
1 reviews

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Carol Worthington - upload your photo Carol Worthington
6 reviews

About Carol No description set View full profile
Helen Bowers - upload your photo Helen Bowers
1 reviews

About Helen No description set View full profile
Kelly Davenport - upload your photo Kelly Davenport
1 reviews

About Kelly No description set View full profile

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Fees

No fees set.
Last updated at 1:09 PM 04/10/2016 by Julie Twist

Complaints Procedure

No procedure set.
Last updated at 1:09 PM 04/10/2016 by Julie Twist

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