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Julie Twist Properties

237-239 Deansgate Manchester
Greater Manchester
M3 4EN

0161 834 8486
Website not available

Properties for Sale
Properties to Rent

“ Professional performance... ”

May 17,2018
Minithumbup
By: 'City Centre Purchase'
May 17,2018
0 people found
this helpful
Great work from the two employees highlighted plus Sarah Leach in the office and Franc showing me the premises twice. Very professional team that made the whole process concise and never held up from their end. Highly rated....
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“ very friendly and professional... ”

May 07,2018
Minithumbup
By: 'stef'
May 07,2018
0 people found
this helpful
I am very happy with the service, quick responce and very helpful lady. Always trying to make sure she understands our needs and always replies to emails....
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Comment on agent fees
good
Was this helpful? Yes
By: Yvonne Cook
May 08, 2018
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Thank you so much for your lovely comments Stef, always happy to help my tenants with any questions or needs they may have ...

“ Extremely helpful... ”

May 03,2018
Minithumbup
By: 'Excellent Service Thank You Yvonne'
May 03,2018
0 people found
this helpful
I have used Julie Twist for many years and I have found them excellent and professional. Yvonne Cook is very good at her job, when I send her an e mail she gets back to me immediately. She is so helpful and professional, any issue ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Yvonne Cook
May 07, 2018
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Thank you Jane for you lovely comments, also happy to help. ...

“ Excellent Experience, Fantastic Agent... ”

May 03,2018
Minithumbup
By: 'Christine'
May 03,2018
0 people found
this helpful
Just wanted to say thank you to Ani Kraja and his team for selling my property for a fantastic price, service was second to non. Giving my complicated circumstances Ani promised me that he would took after the property as it was his and true ...
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Comment on agent fees
Not cheap but the service I have been provided money can’t buy.
Was this helpful? Yes

“ Excellent... ”

May 01,2018
Minithumbup
By: 'Beth'
May 01,2018
0 people found
this helpful
Yvonne is the manager of my property. She is a highly professional person. She responds to my requests promptly and in a very positive way. Nothing is too much for her. She is exceptionally good and adds value to the agency.A real star....
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Comment on agent fees
Satisfactory
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By: Yvonne Cook
May 01, 2018
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Thank you for your lovely comments Beth, always happy to help ...

“ Very happy with the service... ”

Apr 30,2018
Minithumbup
By: 'Mike S'
Apr 30,2018
0 people found
this helpful
As the buyer of a property for which Julie Twists was the estate agent, Rebecca and Paul really helped progress any matter or query I had speedily and to a really good standard - I'm very happy with the service I got from Rebecca ...
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“ Thank you... ”

Apr 30,2018
Minithumbup
By: 'Cara'
Apr 30,2018
0 people found
this helpful
Hello I am very pleased with the service i received during my application process. Thanks for your patience as i was very busy at work during this process....
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Comment on agent fees
The extra fee i had to pay to uk tenant data wasn't mentioned during my viewing. Fees are high in my opinion
Was this helpful? Yes
By: Yvonne Cook
May 01, 2018
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Thank you for your comments Cara, I hope you enjoy your new home ...

“ Fantastic service, would definitely recommend... ”

Apr 29,2018
Minithumbup
By: 'Natalie large'
Apr 29,2018
0 people found
this helpful
I recently sold my flat with Julie Twist properties and from the point of advertising through to completion I experienced excellent service. I was kept fully informed at all stages and any queries were resolved quickly. Both Paul and Rebecca went above and beyond to ...
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Comment on agent fees
Good
Was this helpful? Yes

“ 1st time Renting a property... ”

Apr 24,2018
Minithumbup
By: 'Helen - Hale'
Apr 24,2018
0 people found
this helpful
Excellent advice and service from Julie and her team. They were very honest, helpful, courteous and could not do enough to help. What you see is what you get there is no smoke and mirrors. I would definitely use them again in fact a colleague ...
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Comment on agent fees
The fees were very fair. I did shop around and chose this company and I am so glad I did.
Was this helpful? Yes

“ Super Easy and helpfil... ”

Apr 17,2018
Minithumbup
By: 'Liz'
Apr 17,2018
0 people found
this helpful
I have recently rented a property through Julie Twist and I have to say the experience was refreshing. Really helpful and approachable staff. very easy online/email process to follow with paperwork. I would recommend anyone to rent a property through them....
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Comment on agent fees
Seemed fairly standard
Was this helpful? Yes
By: Yvonne Cook
Apr 18, 2018
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Thank you Liz for your lovely comments, always happy to help our tenants and give them a easy and enjoyable move in to there new home. ...

“ Exceptional service... ”

Apr 12,2018
Minithumbup
By: 'Joe S'
Apr 12,2018
1 people found
this helpful
I've recently purchased a flat through Julie Twist who were a breath of fresh air compared to other agents in the area. Excellent communication throughout the process and Sarah and Paul were a pleasure to deal with....
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“ Excellent service... ”

Apr 12,2018
Minithumbup
By: 'Anthony'
Apr 12,2018
0 people found
this helpful
I use Julie twist to rent out several apartments I own in the city centre. The service is always excellent....
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Comment on agent fees
The fees are very competitive and the service is second to none.
Was this helpful? Yes

“ Great Help in buying property... ”

Apr 11,2018
Minithumbup
By: 'Jones Cheng'
Apr 11,2018
0 people found
this helpful
We are overseas buyers from Hong Kong. Really thanks Sarah and Franc in helping us to view various properties during our searching process. It is very troublesome for an overseas buyer to have skype viewing or video taking, but they did it very well. Paul ...
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Comment on agent fees
Good
Was this helpful? Yes

“ New landlord experience... ”

Apr 11,2018
Minithumbup
By: 'Stephen Townsend'
Apr 11,2018
0 people found
this helpful
I recently moved the management of my flat over to Julie Twist having been unimpressed with the previous managing agent. So far I've been much more impressed. Helen, Carol and Filippo have all been very friendly, polite and quick to respond to queries and ...
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“ St John's Gardens - Professional, Prepared and Sales-Focused... ”

Apr 06,2018
Minithumbup
By: 'Anthony'
Apr 06,2018
0 people found
this helpful
Our experience with this particular agent was excellent. He was well-prepared for the valuation, professional, personable, able to show all the relevant evidence to underpin his advice and was fantastic with follow-up information. The agent seemed to know the development very well and the prevailing ...
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“ Vacating flat... ”

Mar 27,2018
Minithumbup
By: 'Chris'
Mar 27,2018
0 people found
this helpful
I have recently completed my lease and would like to thank Carol for her help with the return of my deposit. All staff I have dealt with have been excellent in assisting with any issue I have had. Never had a problem with Julie Twist ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Yvonne Cook
Mar 28, 2018
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Thank you for your lovely comments Chris, I am glad you enjoy the property and your time with Julie Twist Properties. ...

“ Excellent work... ”

Mar 26,2018
Minithumbup
By: 'Grace'
Mar 26,2018
0 people found
this helpful
All work carried out with a high degree of quality and professionalism. Repairs completed quickly and with all details explained....
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Comment on agent fees
Handled by landlord but I understand he is very satisfied
Was this helpful? Yes

“ Great service... ”

Mar 25,2018
Minithumbup
By: 'Paolo'
Mar 25,2018
0 people found
this helpful
We had some urgent issues at the new property and Margaret (Maintenance Coordinator) managed to resolve everything in two days. Very professional. David (Technician) did a great job in replacing the oven and the fridge/freezer, and re-sealing a window. He completed the job quickly ...
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By: Margaret Proctor
Mar 26, 2018
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Hello Paolo, You're more than welcome. Thank you for your feedback, it's very much appreciated. Kindest Regards David & Margaret. ...

“ Margaret was very helpful... ”

Mar 16,2018
Minithumbup
By: 'M1'
Mar 16,2018
0 people found
this helpful
After our boiler broke down, Margaret acted swiftly to ensure that we had our hot water back by the end of the day, and was in contact to update me regularly throughout ....
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Was this helpful? Yes
By: Margaret Proctor
Mar 19, 2018
View all comments (1)
Hello You're more than welcome. Thank you for taking the time to leave your feedback, your comments are very much appreciated, Thanks again, Margaret. ...
Mar 14,2018
Minithumbup
By: 'Sue'
Mar 14,2018
0 people found
this helpful
Helen has looked after our properties for some time now and has provided a quick, efficient service and excellent advice that is much appreciated....
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Comment on agent fees
OK
Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'Osman'
Mar 06,2018
0 people found
this helpful
I have been a tenant in a managed property for a year now. The property is managed by Julie Twist. They have provided a very good service and I am very pleased about that. The renewal process is also so smooth and easy. Thank you ...
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Feb 20,2018
Minithumbup
By: 'Laura Scott'
Feb 20,2018
0 people found
this helpful
Very happy with Julie Twist - renting a property through them was quick, efficient and without drama. Helen and Sian were a pleasure to organise the rental through....
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Was this helpful? Yes
Feb 14,2018
Minithumbdown
By: 'Adelphi Properties.'
Feb 14,2018
0 people found
this helpful
As a Landlord voids are a nightmare. Wasn't until I rang Julie Twist that I realised tenant was not responding to their emails which alarmed me. I stepped in and conducted negotiations as there seemed to be a rather strange system of paying up ...
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By: Helen Bowers
Feb 15, 2018
View all comments (1)
Thank you for your honest feedback. As you opted for our Let Only service, arranging tenancy extensions isn't included within this service however, if you wish to utilise this service it is our company policy that funds need to be paid in advance to cover the cost of the administration involved. If you wish to discuss further please feel free to contact me. Kind Regards, Helen Bowers. ...
Feb 12,2018
Minithumbup
By: 'E O'
Feb 12,2018
0 people found
this helpful
I am very pleased and impressed with the quality of service I received , in particular the speed with which a new tenant was found....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 11,2018
Minithumbup
By: 'Gemma'
Feb 11,2018
0 people found
this helpful
We recently moved into an apartment that required a lot of maintenance work doing, which was not completed (and some was not planned) by the time we moved in. After finding yet more issues with the property, we were feeling quite stressed about the whole ...
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Comment on agent fees
The holding and check-in fees were quite high considering the problems we had with the check-in.
Was this helpful? Yes
Jan 29,2018
Minithumbup
By: 'Very helpful and understanding'
Jan 29,2018
0 people found
this helpful
I found Margaret very helpful and understanding when I explained what my problem was, she took control of the situation and told me not to worry she would sort it out. Which she did and very quickly too....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'Ruth'
Jan 18,2018
0 people found
this helpful
Dave did a great job of fitting a new hob to the cooker, very professional and friendly, and completed the work quickly and efficiently....
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Jan 12,2018
Minithumbup
By: 'Martin'
Jan 12,2018
0 people found
this helpful
I reported a water leak in my toilet sink. A technician came the following day and changed a part of sink pipe. Fantastic job!...
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Comment on agent fees
I'm not fan of the tenancy renewal fees. But they are quite efficient a sending people for maintenance jobs.
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'property-investor'
Jan 11,2018
0 people found
this helpful
A top tier estate agency with a personal touch. pragmatic, helpful, proactive and excellent from start to finish. I have absolutely no hesitation in stating that you will not look back with Julie Twist properties and they'll progress your transaction all the way through ...
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Was this helpful? Yes
Jan 10,2018
Minithumbup
By: 'Corinne'
Jan 10,2018
0 people found
this helpful
As I do not live in the city I needed an agent to manage the entire process for me from start to finish and that is exactly what Sarah and Paul both did. I was kept constantly informed throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M15
  • M24
  • M5
  • M50
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£91,000
  • Max: Β£385,000

Letting
  • Min: Β£0
  • Max: Β£198,000

NAEA ARLA TDS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 8 118 22 48 1 49 1 13 4

Fees

https://julietwist.co.uk/property_to_rent/tenants-information-fees/
Last updated at 9:55 AM 22/11/2017 by Dan

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1.    Any complaints to be dealt with under this procedure should be in writing.
 
2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
  
3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
 
4.      You complaint will then be fully investigated and a detailed written response will be made.
 
5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
 
6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.
 
 
 
 
 
Last updated at 9:55 AM 22/11/2017 by Dan

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