Ancoats, Manchester, M4
4.9/5, 41 reviews
100% recommended
100% sales valuation accuracy
95% sales fee satisfaction
60% lettings valuation accuracy
99% lettings fee satisfaction
No company information
Julie Twist the City Centre Property Specialist

Opening Hours
Address

Julie Twist Properties
MM2 Buildings Pickford Street
Manchester
Greater Manchester
M4 5BT
0161 834 8486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £88,000 £332,500
Lettings 60% 99% £650 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 5 0 9 0 17 0 5 0
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M5
  • M15
  • M50
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties

No Properties

“Julie Twist - 1st class service...”

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Dec 02,2019
Minithumbup
By: 'Eifion Watkins'
Dec 02,2019
0 people found
this helpful
Put property on sale at 4 o'clock on Wednesday, and it sold subject to contract by 2 o'cllock on Thursday. Julie Twust Properties oversaw everything until completion, liaising with solicitors every step of the way....
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By: Paul
Jan 21, 2020
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Hi Eifion Thanks again for the lovely comments. Sales team @ Julie Twist ...

“Super service...”

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Apr 23,2019
Minithumbup
By: 'David M.'
Apr 23,2019
0 people found
this helpful
Julie Twist's Maintenance Team undertook some work on my bathroom recently. The job was organised perfectly and seamlessly by Margaret who had a complete understanding of my particular requirements and timescale. The work was undertaken, at the time requested, by Simon who is extremely personable, ...
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By: Margaret
Apr 23, 2019
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Hello David, Thank you for your lovely feedback. Please do not hesitate to contact us if you require any further quotes or repairs in the future and we'll be more than happy to help. ...

“Sale...”

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Jul 25,2018
Minithumbup
Paul
By: 'Andy'
Jul 25,2018
0 people found
this helpful
Jule Twist Properties are by far the best Estate Agents for city centre properties in Manchester. Paul Sutemire dealt with the sale of my property, I couldn't fault Paul, he was curtious, friendly, responsive, and proactive and did an excellent job of keeping me in ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“good...”

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Jul 02,2018
Minithumbup
By: 'cristina'
Jul 02,2018
0 people found
this helpful
managed to rent an apartment with them after a long month of continuous search. Helen and Phil were both really supporting and helpful, even when I had several questions . looking forward to moving in...
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“Kitchen Flooring 71 Ribston St Manchester...”

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May 03,2018
Minithumbup
By: 'Gregg'
May 03,2018
0 people found
this helpful
My experience, as a Landlord, with Julie Twist the past 3 years has been excellent. My latest experience has been with Margaret Proctor who arranged the very quick installation by Darren of a new laminate kitchen floor in my rental property in Hulme Manchester. The installation ...
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Comment on agent fees
Reasonable Fees for an excellent service
Was this helpful? Yes
By: Margaret Proctor
May 03, 2018
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Hello Gregg, Thank you for your positive feedback. And it's lovely to learn that you've had positive experience with Julie Twist. Many thanks again from Margaret & Darren ...

“We have recently completed on Home 2 with Paul being our ......”

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Feb 21,2018
Minithumbup
Paul
By: 'Steph & Matt'
Feb 21,2018
1 people found
this helpful
We have recently completed on Home 2 with Paul being our main point of contact throughout the sale. We really couldn't fault him in anyway - always responded to emails the same day or even the same hour, he was as keen to complete the purchase ...
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Comment on agent fees
NA
Was this helpful? Yes

“Rebecca was a great help initially with the particulars and ......”

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Dec 22,2017
Minithumbup
Paul
Rebecca
By: 'Kelvin T'
Dec 22,2017
0 people found
this helpful
Rebecca was a great help initially with the particulars and Paul liaised with our buyer when the solicitors were making things rather complicated. Having worked in housebuilding I am aware of the problems that can arise and both your staff members were experienced, polite and ...
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Comment on agent fees
I was happy with the fee offered and it proved to be value for money
Was this helpful? Yes

“Margaret Proctor is an absolute gem, the spirit of Manchester. ......”

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Dec 13,2017
Minithumbup
By: 'Grace'
Dec 13,2017
0 people found
this helpful
Margaret Proctor is an absolute gem, the spirit of Manchester. She's what has made the process of settling into the property so much easier. Margaret handles the fixing of the usual bits of a property that break down, all in a timely fashion, firm and ...
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By: Margaret
Dec 13, 2017
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Hello Grace, Thank you so much for you kind comments and the chocolates, it's very much appreciated :) Margaret x ...

“Paul Sutemire has been absolutely amazing during the entire lifecycle ......”

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Dec 13,2017
Minithumbup
Paul
By: 'Mr M Patel'
Dec 13,2017
0 people found
this helpful
Paul Sutemire has been absolutely amazing during the entire lifecycle of my recent Manchester City Apartment purchase. He has been a absolute consummate Professional from start to finish. I cannot thank Paul enough for all his effort, help, attention to detail, diligence and ensuring any ...
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Comment on agent fees
Great Agent, fees were very respectable for letting and the team actually worked with me. Letting Team were also great and extremely responsive, diligent and handled the letting with great professionalism and I am extremely pleased both Purchase and letting was handled by Julie Twist's Manchester Ancoats Pickfords Street MM2 building.
Was this helpful? Yes
By: Paul
Jan 14, 2018
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Hi Mr Patel Thanks again for taking the time to write such a great review, good luck with the rental Kind Regards Paul ...

“Margaret has been extremelly helpful in dealing wiht maintenance issues ......”

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Dec 12,2017
Minithumbup
By: 'Gus'
Dec 12,2017
0 people found
this helpful
Margaret has been extremelly helpful in dealing wiht maintenance issues in my property, she made a very helpful recommendation on how to address the renovation of one of the rooms within an acceptable budget with very good output. Only one desired area that i woudl ...
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By: Margaret
Dec 12, 2017
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Hello Gus, Thank you for taking the time to leave your feedback. It's very much appreciated. Wishing you a Happy Christmas & New Year. Many thanks again Margaret :) ...

“Amazing service through out the process. Paul was so great ......”

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Nov 09,2017
Minithumbup
Paul
By: 'Katie'
Nov 09,2017
1 people found
this helpful
Amazing service through out the process. Paul was so great - always proactive and keeping things moving. He helped out with every question or query I had .. And as a first time buyer there was quite a few!! I couldn't have been more please with ...
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By: Paul
Jan 14, 2018
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Hi Katie Thanks so much for the lovely review, it was a pleasure to work with you Thanks Paul ...

“We recently bought an investment flat through Julie Twist & as ......”

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Oct 09,2017
Minithumbup
By: 'Claire Gainford'
Oct 09,2017
1 people found
this helpful
We recently bought an investment flat through Julie Twist & as it needed a complete refurbishment & I was managing it remotely from London whilst pregnant, they offered their in-house service. I have renovated many properties, but have never had such an easy experience with a builder! ...
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Comment on agent fees
All fees were discussed before the work commenced.
Was this helpful? Yes

“I can't recommend them enough!Firstly, they gave a higher ......”

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Sep 17,2017
Minithumbup
Paul
Rebecca
By: 'monique'
Sep 17,2017
1 people found
this helpful
I can't recommend them enough! Firstly, they gave a higher valuation than the other estate agents I spoke to and they managed to find 8 buyers within one week (of which seven offered above asking). Once a buyer was in place, Paul kept me frequently updated ...
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Comment on agent fees
Whilst the fees were slightly higher than some of the other agents I considered, it was well worth the extra cost.
Was this helpful? Yes
By: Paul & Rebecca
Sep 19, 2017
View all comments (1)
Hi Monique, Thank you so much for the kind review and lovely comments. It is much appreciated. Kind Regards Paul & Rebecca ...

“Very helpful throughout process of purchasing a property. Always quick ......”

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Sep 16,2017
Minithumbup
Paul
By: 'Lauren'
Sep 16,2017
1 people found
this helpful
Very helpful throughout process of purchasing a property. Always quick to respond to emails and phone calls. Chased up outstanding information without being prompted....
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Comment on agent fees
Did not experience fees as a buyer not seller
Was this helpful? Yes
By: Paul
Sep 19, 2017
View all comments (1)
Hi Lauren Thanks again for the kind review. It was a pleasure working with you Kind Regards Paul ...

“Really like to thank Paul and all at Julie Twist ......”

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Sep 11,2017
Minithumbup
Paul
By: 'Declan Faulkner'
Sep 11,2017
0 people found
this helpful
Really like to thank Paul and all at Julie Twist for pushing the sale of my property through. I was kept up to date at all times promptly and efficiently....
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Comment on agent fees
very competitive.
Was this helpful? Yes
By: Paul
Sep 19, 2017
View all comments (1)
Hi Declan Thanks for your comments it was a pleasure to get your sale through Sales Team @ Julie Twist ...

“Polite and helpful. Even when he was not available another ......”

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Sep 06,2017
Minithumbup
Paul
By: 'Gillian'
Sep 06,2017
1 people found
this helpful
Polite and helpful. Even when he was not available another member of the team helped or passed on messages. Whole process took a little longer than expected because first sale fell through. The team was quick to find another buyer....
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Comment on agent fees
High but because we live so far away we wanted an Estate Angent who would sort everything with out hassle.
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Hi Gillian, Thanks for the lovely comments, that is much appreciated Kind Regards Paul ...

“Paul was incredibly helpful throughout the process, following up promptly ......”

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Sep 02,2017
Minithumbup
Paul
By: 'Selina'
Sep 02,2017
1 people found
this helpful
Paul was incredibly helpful throughout the process, following up promptly on any requests for information or assistance in progressing any matters with the sellers or solicitors. Provided very good support throughout....
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Comment on agent fees
Fees were fair.
Was this helpful? Yes
By: Paul
Sep 19, 2017
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Thanks for the lovely review Selina, it is much appreciated :-) ...

“Paul was very competent in dealing with the sales process ......”

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Aug 31,2017
Minithumbup
Paul
By: 'Incom'
Aug 31,2017
0 people found
this helpful
Paul was very competent in dealing with the sales process and always exhibited good communication skills, professional approach, with a very reassuring nature....
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Comment on agent fees
Competitive
Was this helpful? Yes

“Paul was very attentive throughout our purchase and was always ......”

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Aug 31,2017
Minithumbup
Paul
By: 'JB'
Aug 31,2017
0 people found
this helpful
Paul was very attentive throughout our purchase and was always willing to do what he could to keep things moving to everyone's satisfaction....
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“Margaret and Alan the maintenance man are always friendly, quick ......”

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Aug 29,2017
Minithumbup
By: 'Sallie'
Aug 29,2017
0 people found
this helpful
Margaret and Alan the maintenance man are always friendly, quick and reliable should we ever need any maintenance work doing at the flat. Thanks...
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“Based on a Purchase in 2017, JT appear to be marketing ......”

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Aug 19,2017
Minithumbup
Paul
Rebecca
By: 'S Peacock'
Aug 19,2017
0 people found
this helpful
Based on a Purchase in 2017, JT appear to be marketing amongst the tidier and well-maintained properties. Paul proactively chased our conveyancing solicitor (whom appeared to be the weakest link in terms of expediency). There are a few JT branches in/around Manchester which proved convenient. ...
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By: Paul & Rebecca
Sep 19, 2017
View all comments (1)
Thanks again for your comments Stephen and all the best :-) Paul & Rebecca ...

“Best service ever! We would especially thank Sarah Leach, who ......”

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Aug 05,2017
Minithumbup
By: 'xiaoting'
Aug 05,2017
0 people found
this helpful
Best service ever! We would especially thank Sarah Leach, who is super efficient, responsible and kind. She helped us a lot to communicate with the developer and solicitor. She helped to make the purchase go very smoothly. She always respond me within one hour, which ...
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Comment on agent fees
good
Was this helpful? Yes

“Brilliant customer service from Paul through out the recent sale ......”

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Jul 24,2017
Minithumbup
Paul
Rebecca
By: 'Callum'
Jul 24,2017
0 people found
this helpful
Brilliant customer service from Paul through out the recent sale of my property. With delays cropping up due to challenging lawyers, Paul was always chasing and providing feedback where needed in the process. From this, i always felt like he was on top of sale ...
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Comment on agent fees
Since only previously using agents in the Newcastle are i have been used to dealing with lower fee's, and before selecting JT i spoke to a number of other agents who were more flexible on there rates.
Was this helpful? Yes
By: Paul
Aug 03, 2017
View all comments (1)
Hi Callum, Thanks for the great review, it was a pleasure working with you. All the best Paul ...

“Brilliant the whole process - and it took a long ......”

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Jul 12,2017
Minithumbup
Paul
By: 'C'
Jul 12,2017
0 people found
this helpful
Brilliant the whole process - and it took a long time! Always kept me updated and was happy to answer any questions....
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Was this helpful? Yes
By: Paul
Aug 03, 2017
View all comments (1)
Hi Catherine Thank you for the great review, I hope you are now settled well in your new home Many Thanks Paul ...

“Paul has been really helpful for over a year. Prompt ......”

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Jun 22,2017
Minithumbup
Paul
By: 'Sez'
Jun 22,2017
1 people found
this helpful
Paul has been really helpful for over a year. Prompt on sending updates and responding back to queries. He's been liaising between the client & development side really well with any issues or enquiries between the two parties....
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By: Paul
Aug 03, 2017
View all comments (1)
Hi Seza Thank you again for the nice review, I hope you have settled in your new home well Many Thanks Paul ...

“Paul was quick to respond to emails, and arranged viewings ......”

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Jun 20,2017
Minithumbup
Paul
By: 'CLR'
Jun 20,2017
0 people found
this helpful
Paul was quick to respond to emails, and arranged viewings for me quickly and promptly, understanding my need for these to be on an evening or at a weekend. On the day of completion Paul stayed until past 6 so that I could pick up my ...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Paul
Aug 04, 2017
View all comments (1)
Hi Catherine Thank you for the great review, I hope you are now settled well in your new home Many Thanks Paul ...
No image available Paul
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Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 3:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.

2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.

3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.

4. You complaint will then be fully investigated and a detailed written response will be made.

5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.

6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 1:00 AM 01/01/1970 by

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Julie Twist Properties

Branch - Ancoats, Manchester, M4