• Arfan Riaz MARLA
    Arfan Riaz MARLA
  • Mikolaj Jachowicz
    Mikolaj Jachowicz
  • Paul Jorgensen
    Paul Jorgensen
  • Richard Turner
    Richard Turner
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
  • Gurdeep Bharj
    Gurdeep Bharj
  • Sali Tobino
    Sali Tobino
  • Samira Sissala
    Samira Sissala
  • Ambra Gianelii
    Ambra Gianelii
  • Siva Sivalogan
    Siva Sivalogan
  • claim your profile
    Ari
No description for branch.
Jorgensen Turner

234 Uxbridge Road Shepherds Bush, London
Greater London
W12 7JD

020 8740 8740

Jan 04,2017
Minithumbup
By:
Jan 04,2017
Featured Review
4 people found
this helpful
I have had a great experience dealing with Arfan at JT. He found me a tenant the very next day and the whole process was smooth and efficient. I would highly recommend....
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Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
Featured Review
2 people found
this helpful
I appreciated the kind help from Sali and her cheerfulness with the settling in of my tenants. She has a can do attitude and is always friendly....
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Feb 02,2017
Minithumbup
By:
Feb 02,2017
Featured Review
2 people found
this helpful
Proactive and hassle free. Very nice team who communicated well through out the process. Achieved the Sale at a good price in a difficult market....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
Featured Review
3 people found
this helpful
Great experience with JT and Arfan and Ambra were both fantastic. Initially I enquired about a property that had since been rented out, and Arfan suggested a different property. Unfortunately it was out of my price range, but I loved it, so Arfan negotiated with the landlord on my behalf, and we're now very happy in our new home! Thanks guys!...
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Comment on agent fees
Pretty standard, if a little less than expected - not bad at all!
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
Featured Review
6 people found
this helpful
Our flat in Shepherds Bush became vacant mid December 2016 and within 2 weeks Jorgensen Turner had found suitable new tenants. The person that dealt with the letting was Arfan Riaz and from our initial meeting at the flat to the signing of the tenancy agreement he made the process very easy and was very professional. Whenever Arfan was out of the office the other staff were very helpful - I would not hesitate in recommending Jorgensen Turner Estate Agents! Thank you for an excellent service!...
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Comment on agent fees
The fees were competitive for West London
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
3 people found
this helpful
He was so helpful, informative and efficient throughout the process of finding this flat and getting all the documentation and payments complete. Really pleased with the service and would definitely come to him in the future when looking to rent....
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Comment on agent fees
Agency fees were a little higher than expected! But it was worth it for the service.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
2 people found
this helpful
Helpful and honest from the beginning. Not pushing his own view, but helping towards a final decision. They also offer a good service maintaining the property....
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Feb 20,2017
Minithumbdown
By:
Feb 20,2017
0 people found
this helpful
In the beginning very friendly but later on just disorganized and business oriented. We were told that we will get the furnishment for free which was later an extra cost of 200. After signing the contract we didn't get any news and had to ask how to continue. Landlord was confused that we had no bank details from them from agents. After moving in few we had problems with the property (like washing machine not working, or that we couldn't open the bathroom door anmore) Agents refuse to help....
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
1 people found
this helpful
If you are looking for an agent who has commitment, integrity and charm you do not need to look further than Sali Tobino. It is obvious that Sali is passionate about her work, and will always go the extra mile. Sali found the perfect tenants in record time and without any fuss. I cannot recommend her too highly and she will restore your faith in estate agents. Please do give her a call...
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
3 people found
this helpful
Thank you so much you are very kindly and friendly and helpful thank you so much I will advise every one...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
3 people found
this helpful
Arfan was very attentive and polite. He even offered to give us a ride to see the property. The contact by mail was quick and constant....
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Feb 02,2017
Minithumbup
By:
Feb 02,2017
1 people found
this helpful
Siva is very helpful to my flatmate and I from the beginning. He is also an efficient and honest person. Therefore as a tenant I am very satisfied with Jorgensen Turner service....
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Comment on agent fees
I think the agent fees is good for the service I am receiving.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
2 people found
this helpful
This agency is professional, friendly and extremely helpful. I have a few properties let with them and am always pleased with the speed and standard of service....
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Comment on agent fees
Good, especially when compared to Foxtons etc.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
1 people found
this helpful
Sali and Ambra were very helpful and supportive in helping us secure our tenancy for a lovely 1 bed flat. We had an issue with our references on our side, but Jorgenson Turner were able to liase with the Landlord in our favour. Really friendly and helpful Aaron & paola...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbdown
By:
Dec 22,2016
1 people found
this helpful
Dealing with the letting agent was a terrible experience. The things that were promised before moving in did not happen. After moving in I called the agency to raise the issues and was appalled by the reaction. Aspects of our agreement never came through and when I brought them up I was told I was getting a good deal. I spoke to the manager Paul and he was rude, condescending, and not helpful. I regret using this agency....
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Comment on agent fees
High fees with slow service
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
3 people found
this helpful
It was a good and smooth experience working with Arfan then Ambra. First, Arfan arranged a viewing for the property for us. He showed everything in detail at the property. He has been so kind and helpful during the whole process. Ambra also arranged our welcome kit and other documents we needed. As a summary, The team (Arfan & Ambra) was professional and courteous. Thank you both Arfan & Ambra...
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
1 people found
this helpful
She is very attentive and take care about her costumers. She try to find the best option for you and the landlord....
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Dec 02,2016
Minithumbup
By:
Dec 02,2016
1 people found
this helpful
The overall score for this agent will be 4 out of 5. Sali was very supportive with us during the process so we strongly recommend her. The booking process was very fast and easy. The score for this part of the process would be 5 out of 5. Once the property was secured, I feel that the process was not so good. We dealed with Ambra and she seemed to be very busy. We felt that things could have been easier and quicker. The score for this part of the process would be 3 out of 5....
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Comment on agent fees
We paid around 200/250 GBP plus VAT. I think is a reasonable amount compared with other agents. Anyway, I think that the Agent's fees should be paid by the landlord as they are making their life easier. I can deal directly with the landlord in order to avoid those fees but... this is how it goes (at least at the moment)
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
Even though my particular sale had many issues involved, both Paul and Gurdeep worked tirelessly to get the sale done. They kept me informed at every stage and they did an excellent job in finding offers and then guiding us through it all. I recommend them highly....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
2 people found
this helpful
I've recently sold a flat through Jorgensen Turner agency and had a very positive experience with Gurdeep Bharj. He was always on hand to answer my questions and mediated very well between me and the buyer. The sale was managed in a very professional way. I can highly reccomend Jorgensen and Turner....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
3 people found
this helpful
Mr Arfan serviced very well so that everything have done on time. In addition I can say St Joseph's Turner is very good...
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
3 people found
this helpful
The service provided by Arfan was great, he always responded quickly to any queries we had and if he wasn't available he made sure someone else in the office was. All the staff at Jorgensen Turner are helpful....
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
The service provided by Jorgensen Turner was great. They were always contactable and when something needed attention it was deal with as quickly as possible....
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Comment on agent fees
good
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
1 people found
this helpful
Our experience with Jorgensen Turner and especially their agent Sali Tobino, was the best. They were very professional, everything was done in time, Sali would respond to phone calls and emails ASAP and would kindly answer any questions we had. They made our moving experience as smooth as possible. Highly recommended!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
1 people found
this helpful
Very easy to talk to, approachable and welcoming. She£s always quick to respond to all of our queries and doubts with lots of energy and a positive attitude, and giving us good advice during the whole process. She also has a very good relationship with our landlord so she£ll make sure tha both parties are happy when sealing the deal....
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Comment on agent fees
Slightly over my previous experience but at the same time it was all very diligently handled.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
1 people found
this helpful
Sali is great, she was really patient with us and helped us find the perfect flat to suit our needs....
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Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Sali excellent to correspond with, replies back very quickly with your questions and very approachable. Sent all the paperwork appropriately and informed us what steps needed to be done. Very smooth from start to finish. Hope to deal with Sali with any future tenancies....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
1 people found
this helpful
She was the best person that I have met all agencies !!! She was patient and gave me all my questions explanations. I was impressed by this person and I always felt safe in the entire period when I searched the apartment. thank you so much !...
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Comment on agent fees
Very good !
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Paul and his team run a very good agency. Paul is clearly passionate about his business and this is reflected in the customer service that I received. Gurdeep was very sufficient and communicative with a clear eye on getting business done and negotiating hard. It has been a tricky market to operate in and they achieved a great result for us on the sale. James...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
1 people found
this helpful
Jorgensen Turner have been absolutely fantastic! I had serious reservations about renting through an agency, having had unpleasant experiences with other agencies in the past. However, I only have praise about JT. Our agent, Arfan, was extremely accommodating, and he really worked around my time table. I never had to cancel or rearrange anything to meet him, and he was always mindful of what I wanted. Communication was mostly via email, but the response time was almost instantaneous. Finally...
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Comment on agent fees
I think the fees are at market rate, but I don't have much information about other estate agents. It's never nice to have to pay fees, of course, but I suppose I didn't feel like I paid them for no reason.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
1 people found
this helpful
Great customer service, she made appointment for viewing on the same day, helpful, kept appointment on time, she done all her best...
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
1 people found
this helpful
Arfan Riaz was very helpful. He scheduled a viewing straight away, and helped us to negotiate an offer quickly. While the fees were expensive as we are a large group, the service was great, so it didn't seem entirely unjustified....
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
In my experience, Sali was helpful, informative, and quick to reply throughout the lease contract negotiations. Her manner was professional and friendly and she dealt with arising issues promptly. I would recommend her (and JT) to friends and colleagues searching for properties in the Shepherd's Bush area....
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
2 people found
this helpful
I was really pleased to work with Arfan. He is a very professionnal, helpful and dynamic person. I would strongly recommend him as an agent...
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Comment on agent fees
It seems to be on the average of the market
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Overall a positive experience: the viewing was arranged quickly, the agents were helpful in dealing with the landlord, and the paperwork was sorted out in a quick and efficient manner....
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Was this helpful? Yes
Areas covered
  • W3
  • Acton
    Chiswick
    Hammersmith
  • W4
  • West Kensington
    Shepherds Bush
  • W6
  • Holland Park
    Ladbroke Grove
  • W11
  • W12
  • W14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £8,773
  • Max: £1,900,000

Letting
  • Min: £0
  • Max: £8,773

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
130 2 265 7 59 1 45 0 16 1
Arfan Riaz MARLA Arfan Riaz MARLA
Assistant Lettings Manager
108 reviews

About Arfan No description set View full profile
Mikolaj Jachowicz Mikolaj Jachowicz
Lettings Manager
78 reviews

About Mikolaj No description set View full profile
Paul Jorgensen Paul Jorgensen
Director
40 reviews

About Paul No description set View full profile
Richard Turner Richard Turner
Director
31 reviews

About Richard No description set View full profile
Kyle Forrester MARLA Kyle Forrester MARLA
Head of Property Managment
19 reviews

About Kyle No description set View full profile
Gurdeep Bharj Gurdeep Bharj
Senior Sales Negotiator
47 reviews

About Gurdeep No description set View full profile
Sali Tobino Sali Tobino
Lettings Negotiator
18 reviews

About Sali No description set View full profile
Samira Sissala Samira Sissala
Property Management
7 reviews

About Samira No description set View full profile
Ambra Gianelii Ambra Gianelii
Lettings Administrator
5 reviews

About Ambra No description set View full profile
Siva Sivalogan Siva Sivalogan
Lettings Negotiator
2 reviews

About Siva I take great pleasure in meeting new people on a regular basis and I take pride in forming excellent relationships with my clients and delivering world class customer service. As a creative, enthusias View full profile
Ari  - upload your photo Ari
1 reviews

About Ari No description set View full profile

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Last updated at 3:34 PM 05/01/2016 by allAgents

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Last updated at 3:34 PM 05/01/2016 by allAgents

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