• Richard Turner
    Richard Turner
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
  • Samira Sissala
    Samira Sissala
  • Yasser Kaptan
    Yasser Kaptan
  • Ieva Karpaviciute
    Ieva Karpaviciute
  • Ambra Gianelii
    Ambra Gianelii
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    Roberto Ristic
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    Ziad Als
No description for branch.
Jorgensen Turner

2a Brondesbury Road Kilburn, London
Greater London
NW6 6AS

020 7604 4040
May 24,2017
Minithumbup
Ieva Karpaviciute
Ieva Karpaviciute
By:
May 24,2017
0 people found
this helpful
I am very thankful to Leva for finding the property ,sorting issues in the property and giving brilliant solutions of each problem in very sincere way . I was searching for property and I got an email from Leva regarding the availability in Kilburn area ,even though I was searching some other places . I causally replied and I have seen prompt reply from Leva each and every time even if out of working hours .I got an excellent house without any difficulty I am extremely happy to recommend this p...
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Comment on agent fees
Reasonable and good
Was this helpful? Yes
May 23,2017
Minithumbup
Ieva Karpaviciute
By:
May 23,2017
0 people found
this helpful
Good experience overall, clear communications, prompt responses and very detailed. Would highly recommend and wouldn't mind using again. Thanks...
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Comment on agent fees
Fees were fair.
Was this helpful? Yes
May 21,2017
Minithumbup
Ieva Karpaviciute
By:
May 21,2017
0 people found
this helpful
Leva was great from beginning to end of my renting process, She helped me a lot and give always open and trustworthy opinions of herself. It was pleasure to work with her...
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Comment on agent fees
Leva was great from beginning to end of my renting process, She helped me a lot and give always open and trustworthy opinions of herself. It was pleasure to work with her
Was this helpful? Yes
May 19,2017
Minithumbup
Ieva Karpaviciute
By:
May 19,2017
0 people found
this helpful
Leva was very helpful and got me the right place in the right time. I'm very happy with how she assisted and made everything clear....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Apr 11,2017
0 people found
this helpful
I found Ieva to be very attentive and keen to resolve any issues that occurred. I did experiencing a period of vacancy but I know Ieva was working had to let the flat....
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 04,2017
Minithumbup
Ieva Karpaviciute
By:
Apr 04,2017
0 people found
this helpful
Mrs. Ieva Karpaviciute is a talented and very organised young. Her communication skills are excellent, and she has some very innovative ideas. It was pleasure for me to work together. I will highly recommend her to my friends when they looking for property....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Richard Turner
Yasser Kaptan
By:
Mar 28,2017
1 people found
this helpful
I can strongly recommend Richard and Yasser from the Queens Park Branch of Jorgensen Turner. I have now known the branch and Richard for two years now and I always come to them for advice. I am presently selling my house through them and I'm happy to say that I've accepted an offer. Great guys and very professional!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Yasser Kaptan
By:
Mar 27,2017
1 people found
this helpful
Worked with these guys through 2015/16 whilst I didn't always agree with advice given, I have to say it was usually accurate. They really do look out for your interest and whenever there were issues the team worked extra hard to ensure it was resolved. I would say however that at times professionalism slipped and agency rivalry was also a bit of nuisance as well. Overall they get the job done and I would definitely use them in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
I always found Yasser to be most helpful and has provided always with an excellent customer experience. He is sympathetic, very pleasant and in my experience he has gone the extra mile for me. I think he is very competent and has a a friendly and approachable manner. A pleasure to deal with Yasser and he deserves to be recognised for his services....
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Comment on agent fees
I was not charged for his services following the death of my brother but he played a major part in my choice of your company to act as agents for my brother's property.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
We have been dealing with Yasser Kaptan for a few years now and his service as always been 1st class he has managed to find us great tenants for our multiple properties in the area....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
Great and efficient service provided by Yasser! Very responsive and detailed. Would not hesitate to recommend for lettings or sales...
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Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
Always found Yasser to be professional and attentive to my rental properties. He always returns calls and is usually proactive and positive....
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Comment on agent fees
Fee's are reasonable.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
0 people found
this helpful
I didn't have too many direct conversations with Yasser but I did deal with Najem Nouri who was excellent and very helpful. I think Yasser was Najem's line manager....
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Comment on agent fees
The fees were ok but still a little high, for repeat business fees should come down to a reasonable amount
Was this helpful? Yes
Mar 16,2017
Minithumbup
Yasser Kaptan
By:
Mar 16,2017
1 people found
this helpful
Professional, knowledgeable and client focused. Living outside of the UK I was initially concerned as to how I would manage the property but the service has been very good....
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Comment on agent fees
Reasonable and competitive.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Yasser Kaptan
By:
Mar 13,2017
2 people found
this helpful
Yasser helped me to get quickly into the flat I rent He was really reactive to my emails, his advices were clear and efficient I appreciated having an exchange with Yasser...
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Mar 06,2017
Minithumbup
Ieva Karpaviciute
By:
Mar 06,2017
3 people found
this helpful
Ieva was a great help from start to finish, answering any questions we had and making the whole process very smooth. She continues to help us with bits and pieces even after we moved in showing that she really cares for her customers....
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Mar 06,2017
Minithumbup
Ieva Karpaviciute
By:
Mar 06,2017
1 people found
this helpful
Jorgensen Turner were very friendly and helpful. They responded quickly and provided us with all necessary information ahead of viewings, and were clearly very well informed about the surrounding area and property market. We felt they went above and beyond what we expected from estate agents. Would highly recommend!...
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Yasser Kaptan
Kyle Forrester MARLA
By:
Mar 06,2017
1 people found
this helpful
Both Kyle and Yasser are professional, prompt and resourceful in managing my property. They always respond to emails and inquiries and deal with all tenant matters with urgency and care and keep me informed....
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Comment on agent fees
The fees at 15% are on the high side.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Yasser Kaptan
By:
Mar 03,2017
1 people found
this helpful
Yasser understood what kind of tenant we wanted for our flat rental. He listened and delivered exactly what we wanted. he therefore comes highly recommended....
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Comment on agent fees
Good for central london
Was this helpful? Yes
Mar 02,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Mar 02,2017
2 people found
this helpful
Ieva was very flexible and understanding of our needs, and arranged the perfect viewing. Really easy and well informed process throughout....
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Comment on agent fees
Fees seemed lower than average on the highstreet with much better service.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Yasser Kaptan
Ieva Karpaviciute
By:
Feb 28,2017
3 people found
this helpful
Highly recommended!!!! They understood exactly what I was looking for... Now i found my flat and when ever i need something I can easily contact them! Really good customer service!...
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By: Yasser Kaptan
Feb 28, 2017
View all comments (1)
Hi Halima, im so glad we could help and you have settled in well to your new home. Thank you very much for your kind comments. Kind regards, Yasser. ...
Feb 27,2017
Minithumbup
Yasser Kaptan
By:
Feb 27,2017
2 people found
this helpful
Yasser responded promptly and answered all my questions about the property we visited. He moved things forward quickly when I needed to move ASAP....
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By: Yasser Kaptan
Feb 27, 2017
View all comments (1)
Thank you very much for your kind comments James, i'm glad i was able to assist you. If you need any assistance at all please do not hesitate to contact me. Kind Regards, Yasser ...
Feb 25,2017
Minithumbup
Ieva Karpaviciute
Ambra Gianelii
By:
Feb 25,2017
1 people found
this helpful
Super helpful, super patient, and found great tenants. Really impressed with the service and the first time I've ever written a review for something like this. A real local agency....
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Feb 22,2017
Minithumbup
Ieva Karpaviciute
By:
Feb 22,2017
1 people found
this helpful
Ieva was super great, constant updates and communication - she always went the extra mile. Really lovely, always very helpful with a very friendly attitude. Tenants were found quickly and she ensured the process ran very smoothly....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Feb 15,2017
2 people found
this helpful
An interesting experience. Certainly with its ups and downs, more ups than downs! The response times to emails and calls were quiet acceptable, however, I did get confused at one point or two at the wording of emails, not quiet getting a straightforward answer and having to clarify in response. The friendliness of the agents was great, I felt that they were helpful, understanding and could clarify issues which came up in a reasonable manner. The legality side of it, I think a little more tim...
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Comment on agent fees
Not the cheapest I have seen online however, I am new to renting in England in specific so I thought it was ok.
Was this helpful? Yes
Feb 14,2017
Minithumbdown
Ieva Karpaviciute
By:
Feb 14,2017
1 people found
this helpful
Whilst everything has worked out in the end, the process was not smooth. Communications which should've been sent in one email were half explained/contradicted in a multitude of emails leaving our group confused a lot of the time. At worst the communication was semi-offensive by questioning someones ability due to age. Details which should've been treated with sensitivity such as people's salaries were discussed/sent across with a cavalier attitude. I'd like to mention that Yasser was particula...
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Feb 07,2017
1 people found
this helpful
Very approachable and straightforward people. Professional and efficient. Also nice and welcoming, reassuring the entire renting and moving run smoothly....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Ieva Karpaviciute
Richard Turner
By:
Feb 07,2017
2 people found
this helpful
Ieva and Richard have been absolutely amazing: very professional and very helpful. They found good, reliable tenants very quickly and everything went very smoothly. It was a pleasure to deal with them....
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Feb 02,2017
Minithumbup
Ieva Karpaviciute
By:
Feb 02,2017
1 people found
this helpful
Leva Karpaviciute is extremly friendly and clued in with exactly what you are looking for. She was able to quickly find me what I needed and in the right price range....
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Comment on agent fees
Expensive - could be lower
Was this helpful? Yes
Jan 31,2017
Minithumbup
Yasser Kaptan
Ieva Karpaviciute
By:
Jan 31,2017
1 people found
this helpful
Jorgensen Turner did a good job in finding the right tenants for me 1.5 year ago, and this year they did it again, very well done ! I found Mr Yasser Kaptan very professional and Miss Ieva Karpaviciute very helpful to work with. Thank you and all the best to you both !...
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Comment on agent fees
I like the fact that this agent's commisisson is calculated on a pro-rata basis subject to a minimum fee, which is better than other agent.
Was this helpful? Yes
Areas covered
  • NW2
  • Mapesbury
    Brondesbury Park
    Queens Park
  • NW6
  • West Hampstead
    Kensal Rise
  • NW8
  • Maida Vale
    Ladbroke Grove
    St Johns Wood
  • NW10
  • W9
  • W10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £215,000
  • Max: £7,650,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
48 1 141 1 26 0 25 0 9 0
Richard Turner Richard Turner
Director
32 reviews

About Richard No description set View full profile
Kyle Forrester MARLA Kyle Forrester MARLA
Head of Property Managment
21 reviews

About Kyle No description set View full profile
Samira Sissala Samira Sissala
Property Management
7 reviews

About Samira No description set View full profile
Yasser Kaptan Yasser Kaptan
Branch Manager
24 reviews

About Yasser No description set View full profile
Ieva Karpaviciute Ieva Karpaviciute
Lettings Negotiator
38 reviews

About Ieva No description set View full profile
Ambra Gianelii Ambra Gianelii
Lettings Administrator
8 reviews

About Ambra No description set View full profile
Roberto Ristic - upload your photo Roberto Ristic
Letting Negotiator
0 reviews

About Roberto No description set View full profile
Ziad Als - upload your photo Ziad Als
Sales Negotiator
0 reviews

About Ziad No description set View full profile

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Last updated at 3:34 PM 05/01/2016 by allAgents

Complaints Procedure

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Last updated at 3:34 PM 05/01/2016 by allAgents

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