• Richard Turner
    Richard Turner
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
  • Samira Sissala
    Samira Sissala
  • Yasser Kaptan
    Yasser Kaptan
  • Kirsty Hepburn
    Kirsty Hepburn
  • claim your profile
    Ieva Karpaviciute
  • claim your profile
    Ambra Gianelii
No description for branch.
Jorgensen Turner

2a Brondesbury Road Kilburn, London
Greater London
NW6 6AS

020 7604 4040

Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Ieva was very attentive and extremely professional and highly courteous throughout the whole letting experience. she wasn't pushy and showed the right level of interest and professionalism in securing my move-in date and tenancy. She wished me a good luck text on my move-in date and all in all, I would recommend her highly....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
We were very impressed with Kirsty's efficiency and professionalism. At the time of exchange, it was Kirsty's intervention regarding the date of completion that averted the sale from falling through.Thank you Kirsty!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Ieva has been very supportive throughout the whole process. She has been very efficient answering our emails and dealing with our concerns and also very quick....
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Very positive experience. Ieva was always responsive and dedicated to her work. She listens to her clients and tries to cater to their needs. We found a flat that corresponds 100% of what we were looking for....
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Leva was thorough, helpful, and checked everything in detail. She has been delightful to work with and I look forward to working with her in the future...
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Comment on agent fees
They have been very reasonable with no fee for renewal
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Leva was very helpful. She ensured that forms were signed and that tenants were assisted fully when moving in. She's a credit to the company....
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Comment on agent fees
Agreeable
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Very helpful showed the property and dealt with the viewings very well. If I was to add anything negative Leva parked over a neighbours drive which caused a few problems however parking is tight on this road!!...
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Comment on agent fees
always an issue with a landlord!!
Was this helpful? Yes
Sep 29,2016
Minithumbdown
By:
Sep 29,2016
0 people found
this helpful
This Estate agents are not very professional and offer very poor service with misleading information and unrealistic expectations especially the branch manager Yasser Kaptan he is very pushy and really forceful he is not accurate and the worse thing is he has made terrible mistakes, not just once but many times i.e my contracts were not correct the tenants move in and then had to resign the contracts after they physically moved in as Yasser made a big mistake with the break clause ! And also the...
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Comment on agent fees
Shocking tactics from the branch manager undercutting and terrible service !
Was this helpful? Yes
By: Yasser Kaptan
Oct 06, 2016
View all comments (1)
Dear Mr Armstrong, I am sorry to hear that you feel this way about your service. I am very shocked that you feel everything you do as I have not had a bad review throughout my entire career spanning 11 years and would like to see what we can do to appease. Please be advised that the only misunderstanding we incurred was the level of service you required, upon instruction you advised me you would to take up our full management service but upon move in you in fact changed your mind and wanted ....
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I am very pleased with the service. I received a very cordial and friendly treatment. I felt safe and in good hands throughout the process....
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Comment on agent fees
I think it's good, considering the quality of service that has been presented to me.
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
I recently rented my flat out with Jorgensen Turner, an estate agent I hadn't heard of but was filled with confidence from the outset as all staff had a professional can-do attitude. I originally met with the manager who again was extremely helpful, coming to value the flat that very day. All day to day correspondence was with Ieva who could not have been any more helpful, from keeping the keys for me to pass on to various tradesmen, to trying to get keys cut for me, and in general, providing a ...
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Comment on agent fees
Fees were fair for the service provided. Have no issue with their fee structure
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
I appreciated Ieva's attention to detail which many other agents don't have. She listened carefully to my needs and was good about identifying properties that met those needs....
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Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Thank you to all the team at Jorgensen Turner Especially our gratitude to Najem who was so kind and looked after us to the point he came on a viewing when it was his day off Thanks again to all the office...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Ieva was friendly, polite, helpful and professional. A contrast to my experience with other agencies - many were rude and too pushy....
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Comment on agent fees
medium
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
I specifically dealt with Ieva Karpaviciute, and found her to be incredibly professional, quick to respond to queries, as well as friendly. There was a bit of a situation with the original flat I signed the letting agreement for, where the current tenant changed their mind and refused to leave at the end of their let. Being that I was moving from overseas and had a lot invested in the move, it was a very big problem. Fortunately, Ieva rapidly found me another place, even better than the first, ...
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Comment on agent fees
Fees seam reasonable, especially given the quality of service.
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
I recommend this estate agent and specially Ieva. Everything was really quick and I found a flat the same day with them. She understood exactly what I was looking for. If I have to move in the future I will go again to the same estate agent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Ieva was really tenacious in ensuring everything could be arranged for a flat rental at short notice, while I was in a busy period at work. Flexible, courteous and loyal....
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Comment on agent fees
For the amount of work involved, actually very reasonable.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
I have used Jorgensen Turner on several occasions and I have always found them, efficient, obliging and extremely professional. Their method of checking Credit and Character references is reassuring, I shall continue to use them in the future....
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Comment on agent fees
Reasonable and certainly no higher than any other Local Estate Agents in this area. are always open to negotiation with their clients of longer standing.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Yasser and James were exceptionally helpful throughout a very trying buying process. They were always available and proactive in the manner in which they operated. Thank you to them both and the whole team at JT!...
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Great service and communication. Quickly responded and was open in their discussion of the potential tenants. Would recommend najem and his colleagues....
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Comment on agent fees
As per others
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Excellent letting agents who have let my flat quickly and at a good rental at a difficult time following Brexit...
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Comment on agent fees
Their fees are the same as their competitors in this area.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Najem is hugely professional, helpful and very friendly indeed. His hard work focuses on customers needs. I would highly recommend Najem and his colleagues at Jorgensen Turner. He is simply the very best real estate agent I have worked with. No complaints. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Najem @ Jorgensen Turner estate agents was outstanding in the letting process of finding a new flat in London. He was very good at getting straight back to me as soon as I sent an email to the estate agent compared to the other ones I sent emails to. He also arranged a viewing with the current tenants on two different occasion. Between other agencies that I viewed properties with I felt he was very transparent and made me feel at easy with the process of securing the property for me and partner ...
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Comment on agent fees
Great 100 per tenant.
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Najem was the main estate agent and assisted me in any questions I had with regard to the flat. He was swift in replying to emails and called if there were any issues. Would highly recommend to anyone who is looking for an apartment....
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Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
I was very grateful for the help from Najem Nouri at Jorgensen Turner Estate Agents. As soon as I made contact with him he gave me honest and accurate advice and guided me through the renting procedure/process in this country moving from Norway to London this was all very new to me. He is a very hard working, honest gentleman that strives to give great customer service. Soon as I had faith with him i made an offer on a property and knowing the landlord was overseas the communication was really c...
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Upon calling the agency to enquire about a specific property, Najem responded promptly with an email with the property I enquired for as well as various other properties that were similar to what I needed. What differentiated Najem with other agents I had contact with, was his full transparency and understanding on what I wanted exactly. A viewing was arranged on the same day and time that suited me. Najem was very responsive from the start and it felt good to hear some very honest answers that ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
2 people found
this helpful
I have had a great deal of support from Gurdeep during the aquisition of my first Buy to let peoperty. I could not fault the service Gurdeep has provided. From Educating me about the process to almost daily updates on the progress of my purchase. It has been stressful but Gurdeep has certainly made the process as smooth as possible....
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Comment on agent fees
I am buying so no agents fees on my side
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Agent Najem is extremely efficient and prompt in his ability to mediate between clients. I found him knowledgable and skilled in his endeavours to find me a tenant and to follow through in completing the contract. I felt completely confident with Jorgensen Turner due to his interpersonal skills with me and his communication skills in keeping me up dated the whole time. He works well and efficiently within the team in Brondesbury which is very important to me because every time I called the offi...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
Richard helped us through a very difficult sale and went above and beyond consistently to make it happen. He was always cheerful, pragmatic and on top of the detail....
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Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
1 people found
this helpful
Richard at JT was fantastic, whether it be us the buyer or the sellers dragging their feet, Richard was attentive, enthusiastic and assertive whilst remaining professional throughout. All of which was thoroughly appreciated. I'm happy to recommend Richard and JT to any prospective vendors. Many thanks...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 24,2015
Minithumbup
By:
Dec 24,2015
1 people found
this helpful
Speedy and excellent service! Initially I chose JT because of their proximity to my property, but am very pleased with Mickolaj and his colleagues. The apartment needed some work done and that was swiftly taken care off and rented out . Payment is always on time , on the 9 or 10 of each month....
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Was this helpful? Yes
Areas covered
  • NW2
  • Mapesbury
    Brondesbury Park
    Queens Park
  • NW6
  • West Hampstead
    Kensal Rise
  • NW8
  • Maida Vale
    Ladbroke Grove
    St Johns Wood
  • NW10
  • W9
  • W10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 98% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £215,000
  • Max: £7,650,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 1 124 0 26 0 25 0 7 0
Richard Turner Richard Turner
Director
28 reviews

About Richard No description set View full profile
Kyle Forrester MARLA Kyle Forrester MARLA
Head of Property Managment
18 reviews

About Kyle No description set View full profile
Samira Sissala Samira Sissala
Property Management
7 reviews

About Samira No description set View full profile
Yasser Kaptan Yasser Kaptan
Branch Manager
3 reviews

About Yasser No description set View full profile
Kirsty Hepburn Kirsty Hepburn
Negotiator
1 reviews

About Kirsty No description set View full profile
Ieva Karpaviciute Ieva Karpaviciute
Lettings Negotiator
14 reviews

About Ieva No description set View full profile
Ambra Gianelii Ambra Gianelii
Lettings Administrator
2 reviews

About Ambra No description set View full profile

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Fees

No fees set.
Last updated at 3:34 PM 05/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:34 PM 05/01/2016 by allAgents

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