Jordans Residential Lettings
Fallowfield, Manchester, M14
3.8/5, 18 reviews
72% recommended
0% lettings valuation accuracy
67% lettings fee satisfaction
Our aim is to make the lettings experience as smooth as possible, and for this reason we complete each tenancy using just one dedicated member of staff. Our highly energetic and youthful team have a good working relationship with landlords, acting as a first point of call for advice on ... show more Our aim is to make the lettings experience as smooth as possible, and for this reason we complete each tenancy using just one dedicated member of staff. Our highly energetic and youthful team have a good working relationship with landlords, acting as a first point of call for advice on any part of the lettings process. We charge no extra cost for services such as inventories and checkouts, with the added option of the use of people carriers for accompanied viewings. Our office, located in the centre of Fallowfield, is in an area of high passing trade and the staff at Fallowfield are all ex-students who know the area and mind-set of the core tenant very well. At Jordan’s we complete every part of the lettings procedure in house, from references to property management, and have the capacity for online applications to make our clients experience that much smoother.

Opening Hours
Address

Jordans Residential Lettings
351 Wilmslow Road
Fallowfield,Manchester
Greater Manchester
M14 6XS
0161 249 2820

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 67% £450 £775
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 5 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TDS SAGEagent
Latest Properties

No Properties

“By far the most incompetent people I have ever dealt ......”

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Dec 23,2016
Minithumbdown
By: 'TheReviewer'
Dec 23,2016
0 people found
this helpful
By far the most incompetent people I have ever dealt with in my life. For starters after multiple changes I finally recieved the tenancy agreement in August and they still had the cheek that I pay for July when I had no entry to the ...
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Comment on agent fees
£85 for contracts which they conistently messed up huge details such as tenancy start date, names etc
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“By far the best lettings agent in Fallowfield! They have ......”

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Jun 16,2014
Minithumbup
By: 'Emma'
Jun 16,2014
0 people found
this helpful
By far the best lettings agent in Fallowfield! They have been so helpful and supportive throughout my year living in their property. They were efficient at dealing with any problem that we had with the apartment....
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By: Customer Care
Jun 18, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“They provide an excellent service, have caring attitude, complete tasks ......”

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Jun 13,2014
Minithumbup
By: 'Dr Altaf Bukhari'
Jun 13,2014
0 people found
this helpful
They provide an excellent service, have caring attitude, complete tasks in reasonable time and are helpful. Deal with honesty and truthfulness....
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By: Customer Care
Jun 16, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Excellent service, always left feeling happy and looked after whenever ......”

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Jun 09,2014
Minithumbup
By: 'Damian'
Jun 09,2014
0 people found
this helpful
Excellent service, always left feeling happy and looked after whenever I have a problem with my apartment. My issues have always been solved within 24 hours. Ali is a credit to your team!...
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By: Customer Care
Jun 09, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Jordan's has been a great agency to deal with to ......”

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Jun 09,2014
Minithumbup
By: 'Rebecca'
Jun 09,2014
0 people found
this helpful
Jordan's has been a great agency to deal with to date. When we first started to look for a flat they were accommodating and allowed us to view the same property a couple of times. Things such as the ability to make payments online have ...
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By: Customer Care
Jun 09, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“My move in went very smoothly and on my first ......”

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Jun 08,2014
Minithumbup
By: 'David Roberts'
Jun 08,2014
0 people found
this helpful
My move in went very smoothly and on my first day in the house I noticed a couple of problems within the property so I emailed Jack Owen and he called me immediately in the morning and arranged for a plumber who came within an ...
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By: Customer Care
Jun 09, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“I've been using Jordan's of Fallowfield to rent 9 of my ......”

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May 27,2014
Minithumbup
By: 'john hull'
May 27,2014
0 people found
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I've been using Jordan's of Fallowfield to rent 9 of my properties for the last 7 years. As a landlord what you want is high occupancy with decent tenants. That's exactly what my experience has been! Out of a total of say 3276 rentable weeks my vacancy total ...
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By: Customer Care
May 28, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Ali was great with dealing with tenants.Viewings were arranged ......”

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May 13,2014
Minithumbup
By: 'Khalid'
May 13,2014
0 people found
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Ali was great with dealing with tenants. Viewings were arranged and Jack from Jordans was present for viewings and did great job showing them round. Contracts and all paperwork was done in a great format which was easy to follow. Would defiantly recommend Jordans in ...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Our agent makes the whole re-lettings process incredibly easy for ......”

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May 12,2014
Minithumbup
By: 'Manchester apartment owner'
May 12,2014
0 people found
this helpful
Our agent makes the whole re-lettings process incredibly easy for us. They keep us informed throughout and are not afraid to chase us where necessary. During the year they answer our questions and offer advice, even though they do not manage the property for us. ...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“I have found Jordans, and Ali in particular very professional ......”

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Apr 28,2014
Minithumbup
By: 'Brian C'
Apr 28,2014
0 people found
this helpful
I have found Jordans, and Ali in particular very professional and very efficient in my dealings with them. They have been prompt to answer any questions and proactive in dealing with prospective tenants. They have also been helpful in finding an electrician to carry out ...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“I've been using Jordan's Fallowfield since 2008 and have had no ......”

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Apr 09,2014
Minithumbup
By: 'Alan Murray'
Apr 09,2014
0 people found
this helpful
I've been using Jordan's Fallowfield since 2008 and have had no problems to date. I'm based in Ireland so it's very important to me to use an agent that are competent and trustworthy which Jordans are. They fully manage a few properties for me and are ...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Ali is always aware of what is happening at my ......”

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Apr 08,2014
Minithumbup
By: 'Fernando'
Apr 08,2014
0 people found
this helpful
Ali is always aware of what is happening at my property. Very good service. Keep renting the property well in advance of the termination of contracts....
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“We have used Jordans, Fallowfield since they opened. I have ......”

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Apr 07,2014
Minithumbup
By: 'Alison'
Apr 07,2014
0 people found
this helpful
We have used Jordans, Fallowfield since they opened. I have always found them to be professional and friendly. They have kept us informed of the progression of the let, checking with us if any queries. I am happy to recommend them to Landlords....
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“Brilliant service!!! My property has been consistently let for the ......”

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Apr 02,2014
Minithumbup
By: 'Mabfield Rd Landlord'
Apr 02,2014
2 people found
this helpful
Brilliant service!!! My property has been consistently let for the past 3 years with no void period. All members of staff in the office are really friendly and have excellent knowledge of the area. Each set of tenants that they have found for me have been ...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's. ...

“First of all I am really glad that I read ......”

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Dec 30,2013
Minithumbdown
By: 'Jordans Hater'
Dec 30,2013
2 people found
this helpful
First of all I am really glad that I read these reviews. I truly thought that I was the only person who was going through all these problems. I am practically going to repeat what everyone has said. I still have not left the property ...
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What agent could do to change your mind?
1) they have to change their attitude. 2) keep their promises 3) stick to the agreement 4) be more concerned about their reputation 5) Allow tenants to get in direct contact with the landlord as they seem to blame them all the time.
Attached Filesnbsp;
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By: Ali
Apr 02, 2014
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Hello - I am the branch manager at the Fallowfield office that you have reviewed and I do not recognise this and I'm not sure which property you moved into - Please could you contact me direct via email : ali.higginbotham@jordansrentals.com - Thanks ...

“Absolutely disgusting service. Genuinely the worst people i have ever ......”

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Oct 28,2013
Minithumbdown
By: 'disgruntledcustomer'
Oct 28,2013
4 people found
this helpful
Absolutely disgusting service. Genuinely the worst people i have ever dealt with. They have no idea what they are doing....
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What agent could do to change your mind?
They could have done ANYTHING! They have done nothing for us. They have given us no information, they have no idea what they are doing. The staff are rude and absolutely useless. I have never been more horrified with the service i have received from these people. They have a bad reputation with landlords as well, they put us in touch with a house and landlord which are shady and disappointing.
Attached Filesnbsp;
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“Jordan's Residential Lettings Ltd are the worst agent by far ......”

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Feb 04,2011
Minithumbdown
By: 'An_extremely_angry_ex_client'
Feb 04,2011
0 people found
this helpful
Jordan's Residential Lettings Ltd are the worst agent by far that I have had the misfortune of dealing with. My comments only repeat of those already made by others. The staff are extremely rude and incompetent and its funny how a number of things have ...
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“Aggressive and rude staff. Stay away!...”

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Dec 23,2010
Minithumbdown
By: 'mark'
Dec 23,2010
0 people found
this helpful
Aggressive and rude staff. Stay away!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure


All branch staff will deal with the normal day to day problems on a one to one basis but once a formal complaint has been raised, i.e. “I am not satisfied with the standard of work/conduct/behaviour etc and I wish to make a complaint” then at that stage you are requested to put your complaint in writing and send it to Colette Byers, Customer Manager at Jordan’s Residential Lettings Ltd. Directors Office, The Blake Building, 351 Wilmslow Road, Fallowfield, Manchester, M14 6XS.
Your grievance letter will be investigated thoroughly in accordance with established “in house procedures” and a reply sent to you within 14 working days of receipt of your original letter. This reply may request further information from you or advise you as to the progress of the investigation, or indeed the reply maybe our conclusion following the investigation. You will then be invited to make any comments that you may have in relation to this response.
Last updated at 6:03 PM 02/04/2014 by Ali Higginbotham

Awards won by Jordans Residential Lettings, Manchester M14 6XS


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