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Jordans Residential Lettings

8 The Downs Altrincham
Greater Manchester
WA14 2PU

0161 928 5890

May 27,2014
Minithumbup
By:
May 27,2014
0 people found
this helpful
We have received exc customer service through these agents, they have been polite and professional. We have found all staff thorough and considerate....
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By: Customer Care
May 28, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
May 27,2014
Minithumbup
By:
May 27,2014
0 people found
this helpful
Simple good old fashioned great customer service. Nothing was too much trouble and there was always a smile to finish....
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By: Customer Care
May 28, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
May 24,2014
Minithumbup
By:
May 24,2014
0 people found
this helpful
I found the staff very pleasant and they gave prompt service when viewing various properties, when i had decided which property to rent they dealt with all the paperwork with ease, once moved in any further questions were answered straight away. I enquired about a welcome pack for the property i chose containing details of how to use the heating and hot water etc which would of course been useful. They informed me they didn\'t provide one but were open to the idea that maybe its something they...
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By: Customer Care
May 28, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
I found Jordans very helpful, Tom who look after me from start to finish was brillant, if i had any queries i could call him or email him which was helpful. Tom answered all my queries and the office staff are very friendly and willing to help. My flat i now live is brillant and im very happy....
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 14,2014
Minithumbup
By:
Apr 14,2014
1 people found
this helpful
I am a landlord and have used Jordan\'s (Altrincham) for 4 years now. They have provided an excellent service for me in every respect....
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 14,2014
Minithumbup
By:
Apr 14,2014
1 people found
this helpful
Efficient with politeness. Had a leak in a tenanted property, which was brilliantly supported by Jordan's and eventual able to reclaim all losses!...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 13,2014
Minithumbup
By:
Apr 13,2014
1 people found
this helpful
I have found Jordans residential lettings agency in Altrincham always very polite and helpful. I have been a landlord with them for some time and they have always been honest with me and helpful. They take any concerns I have had regarding tenants seriously and always been very supportive. They have contractors who work quickly and efficiently and I have found that they manage my properties very well. I would not hesitate in recommending this agency...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 11,2014
Minithumbup
By:
Apr 11,2014
1 people found
this helpful
i have been with Jordans for around 3 years - i also happen to own a letting company in South Africa so have a pretty decent knowledge of how a good agency should operate. i am most satisfied with the service i have received from them - i have never found them to be rude or arrogant and have always felt they are working with my best interests at heart - i really enjoy their communication with me and the fact that they send me the tenants communication with them that i am always kept in the loop...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 11,2014
Minithumbup
By:
Apr 11,2014
0 people found
this helpful
We have been with Jordans for close to 27 years! After an "OK" start we have been consistently happy with their service and the relationship. Sure, you may be able to shop around for better deals, but these guys have grown with time. Systems for tracking and following through are strong; monthly statements and updates are easy to follow; now and again there is a \'communiction\' issue, but always addressed. The real distinction? The people in the office! They have always been first cla...
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Apr 08,2014
Minithumbup
By:
Apr 08,2014
2 people found
this helpful
We have rented through Jordans since 2000 and have used them for at least 4 different properties, all houses in various areas. We had no problems at all, otherwise we would not have gone back to the same estate agents. All documents were on time and the rents paid were fair. We had no problems with landlords and the only major problem he had was with a boiler and that replacement was immediately arranged by Jordans. We have have no complaints with Jordans in the time we have used them....
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By: Customer Care
May 23, 2014
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Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using Jordan's.....
Feb 04,2012
Minithumbdown
By:
Feb 04,2012
6 people found
this helpful
Anyone thinking of renting through Jordans letting agency in Altrincham, then just don't! My daughter has just moved out of her rented home. We spent a two hard days cleaning the property before handing the keys back. Yesturday my daughter recieved a letter from the letting agent (Jordans) saying that they had inspected the vacated property and wanted to bring in professional cleaners as they had found the place left dirty! Asked what was dirty they said a shelf had dust on it and two small ma...
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By: Sue
Sep 24, 2012
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I know this was back in Feb and I hope your daughter has sorted it but Yes, we had the same problem. We rented a property and was there for a year and when we left I cleaned it from top to bottom and it was actually cleaner than when we moved in. However Jordon's claimed that it was dirty and that they had to get professional cleaner in. When I asked that I meet them at the property for them to show me they refused. Unfortunately I did not take photo's so we lost £600 deposit. I have heard of....
Jan 09,2012
Minithumbdown
By:
Jan 09,2012
2 people found
this helpful
We had many issues while using Jordan's, A few examples (of the many) would be the broken heaters, cookers and smoke alarms. All of which are necessities within the home. The time that they took to deal with any of these issues was laughably slow, their ability to keep us updated on the jobs was nonexistent and the way in which they actually spoke to myself & housemate was, simply, rude. As pointed out below by several other people, the way in which they deal with the end of tenancy/depos...
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Mar 05,2011
Minithumbdown
By:
Mar 05,2011
1 people found
this helpful
We were meant to move in on the Saturday. They sent us the agreements on the Friday evening. They expected us to agree to a mandatory 2%-6% rent increase if we remained in the property after 12 months. Their tenancy agreement stated that we would have to sign up to Sparks Energy for some strange reason. Also their agreements stated that we had to pay an admin fee of approx. ...
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By: ManchesterChick
Oct 04, 2012
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They tried to move our moving in date 4 times in 3 days leading up to the date we were supposed to pick up the keys. We were moving from the Midlands to Manchester and even as we sat in the office waiting on the keys we were told we couldn't move in as we did not have the correct information with us. We requested the information numerous times in the 6 weeks leading up to the date of moving and STILL were not given the correct details! The first time we saw the contracts was sitting in the offi....
Mar 29,2010
Minithumbdown
By:
Mar 29,2010
1 people found
this helpful
I had been a tenant for 12 months. I have made numerous complaints re the radiators in both of the bedrooms not working, bearing in mind I have a baby, and also the toilet seat being broken from the day I moved in. These problems were never rectified. I have now moved to another property, NOT with Jordans! Before I moved out I spent 3 days making sure that I would be able to get my full deposit back, the property was left in an immaculate condition (in fact far superior to when I had moved in...
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Aug 10,2007
Minithumbdown
By:
Aug 10,2007
1 people found
this helpful
Extremely poor customer service. On a number of occassions when they said they would telephone back to resolve an issue, no phone call was made. it has taken 6 weeks, to date, and still we have not received our deposits back. A number issues have been blamed for this, busy period etc, but lets face it, if you cant return a simple deposit in 6 weeks what hope have you with the rest of your business. I would not recommend or use Jordans ever again. The Manchester branch is an extremely poor co...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Thomas Stanley - upload your photo Thomas Stanley
1 reviews

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Jenni Kavanagh - upload your photo Jenni Kavanagh
2 reviews

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Michelle Cummings - upload your photo Michelle Cummings
1 reviews

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