88% sales valuation accuracy
91% sales fee satisfaction
77% lettings valuation accuracy
77% lettings fee satisfaction
No description for branch.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
29th Sep 2022
reviewed by 'first time buyer'
15th Nov 2021
reviewed by 'Nic'
19th Sep 2021
reviewed by 'Tom Wong'
13th Oct 2020
reviewed by 'Andrew'
9th Jan 2020
reviewed by 'Julia'
Opening Hours
Address
Jordan Fishwick
68 The Arches Whitworth St West
Manchester
Greater Manchester
M1 5WQ
07823559056
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 91% | £122,000 | £341,000 |
| Lettings | 77% | 77% | £543 | £1,675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 2 | 8 | 9 | 14 | 1 | 12 | 2 | 1 | 4 |
Areas covered
- m1
- m2
- m3
- m4
- m5
- m15
- m8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Members of
Rankings
Overall
Overall
Latest Properties
No Properties
“Thoroughly disappointing experience renting through Jordan Fishwick.Extremely difficult to ......”
Jul 17,2016
Jul 17,2016
3
people found
this helpful
this helpful
Thoroughly disappointing experience renting through Jordan Fishwick.
Extremely difficult to get both minor and emergency work fixed:
- had a month without a usable kitchen despite phoning most days
- had six months without a blind in one bedroom despite again frequently contacting them
- ...
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What agent could do to change your mind?
n/aAttached Filesnbsp;
Comment on agent fees
n/a
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Mar 09,2016
Mar 09,2016
1
people found
this helpful
this helpful
A partner at Jordan Fishwick and showed an absolutely disgusting manner when dealing with a complaint about a junior member of staff and her actions in our property. It seemed obvious that the rude junior member of staff and further attitude portrayed by this Manchester ...
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Feb 11,2016
Feb 11,2016
0
people found
this helpful
this helpful
Both Ben Garland & Amy Vaughan have gone out of the way to offer excellent service. One tenant left on Monday and a new one moved in on Friday - I couldn't ask for more! We have communicated mainly by email and all responses were informative ...
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Jan 18,2016
Jan 18,2016
1
people found
this helpful
this helpful
I purchased a property with the Deansgate office as agent and my primary contact was Liz Hill. I had a positive experience and from my perspective the process was smooth and seamless.
Jordan Fishwick has managed the property for me for the 3 year period since ...
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Comment on agent fees
Reduced fees for managing a property bought via Jordan Fishwick, so no complaints there.
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Dec 02,2015
Dec 02,2015
0
people found
this helpful
this helpful
I have recently purchased a buy-to-let flat in Manchester through Jordan and Fishwick, which I am also letting out through their letting agency. I have had to deal with them predominantly through email and telephone as I live in Hampshire.
I found Ben to be ...
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Nov 06,2015
Nov 06,2015
0
people found
this helpful
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Jordan Fishwick were recommended to me as selling agents for a modest 2 bedroom apartment- they also became the managing agents pending sale of apartment. Very satisfied with level of service, efficiency and professional management and would have no hesitation in using this firm again....
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Nov 05,2015
Nov 05,2015
0
people found
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this helpful
Good grasp or market rates, area and tenant requirements. Fair and unbiased towards me as landlady or tenants. Excellent knowledge of the flat block and sound relationships with the concierge and management company. Regular monitoring of the apartment carried out to a high standard....
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Comment on agent fees
Think management fees should be a fixed amount rather than a percentage of rent and should not be more than 5%
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Nov 04,2015
Nov 04,2015
0
people found
this helpful
this helpful
We have used Jordan Fishwick for the last few years to find tenants for our flats. They have always found tenants really quickly and delivered a very professional and courteous service. I would recommend them to any landlord looking for tenants around the city centre....
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Oct 29,2014
Oct 29,2014
2
people found
this helpful
this helpful
Absolutely terrible service.
The agents have no care or investment in you or your property. They bluff their way through sales and conversations and push you to take offers below value in effort for a quick sale.
They do not return phone calls. They do ...
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What agent could do to change your mind?
Replied to emails promptly. Have a better attitude towards us, as a customer who is paying for your services. Follow reasonable requests without it seeming like we have asked the world. Do what you said you would. Apologise for oversights and errors. Priorities customer service - put some serious hours in to training your staff Give your branch manager a training course in customer service so Mr. Moston knows how to talk to people.Attached Filesnbsp;
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Oct 02,2014
Oct 02,2014
1
people found
this helpful
this helpful
Before i paid they were so nice to me, once i did pay they ignored me (on four occasions) and told me how i couldnt move in because of my guarantor (making me sound like a tramp), until i told them to stick it then ...
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What agent could do to change your mind?
Not to be utterly disrespectful and incompetent and have a bit of concsious.Attached Filesnbsp;
Comment on agent fees
They didnt do anything to even take an agent fee except tell me they would call me back and then not calling me.
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Feb 24,2014
Feb 24,2014
0
people found
this helpful
this helpful
Jordan Fishwick have been managing my property for over 5 years. They have been excellent in all aspects of property management and I would recommend them highly. I live in Vancouver, Canada, so it's important to have someone like them that you can trust and rely ...
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Feb 14,2014
Feb 14,2014
0
people found
this helpful
this helpful
Good photos, helpful and honest service, found tenants very quickly. Kept up to date with progress at all times and friendly manner...
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Feb 11,2014
Feb 11,2014
0
people found
this helpful
this helpful
I let my property out with Jordan Fishwick just after Christmas. Was only on the market for a week before a tenant was found. All the staff there have been very professional and it's been a stress free process with no problems. Would use again ...
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Feb 10,2014
Feb 10,2014
0
people found
this helpful
this helpful
I had my flat on the market for 12 months with two other agents when I approached Jordan fishwick. Their service has been excellent.. Gave me clear guidance on appropriate market pricing (if I had been given that guidance correctly at the beginning it would probably ...
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Feb 10,2014
Feb 10,2014
0
people found
this helpful
this helpful
Very slick and efficient: I really couldn't ask for better. Jordan Fishwick had viewers in my house less than 24 hours after the ink had dried on my contract and before it had even appeared on rightmove. Jordan Fishwick proactively went out to seek buyers instead ...
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Dec 20,2013
Dec 20,2013
0
people found
this helpful
this helpful
Alex did a great job of finding tenants for us at the typically quiet time before Christmas. All the checks and paperwork were completed very quickly with the minimum of fuss and the tenants moved in on the day they requested. Top job!...
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Nov 24,2013
Nov 24,2013
0
people found
this helpful
this helpful
Ben, Paul & Alex are diligent, industrious and knowledgeable and provide good communication to their clients. Excellent work again. This is the 2nd time I've used Jordan Fishwick and I will continue to do so....
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Nov 10,2013
Nov 10,2013
0
people found
this helpful
this helpful
Rebecca Stewart is the perfect sales agent, unfailingly polite, interested, engaging and wonderfully helpful. She showed us around the property several times and never complained - and even went with us in search of the dedicated car parking space! Then, on completion day she even ...
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Nov 01,2013
Nov 01,2013
0
people found
this helpful
this helpful
I used Jordan Fishwick to buy a property for my daughter. The purchase was by no means straight forward due to some unforeseen legal complications with the title deeds (in no way anything to do with the estate agents). Paul Robertson, who dealt with this ...
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Sep 17,2013
Sep 17,2013
0
people found
this helpful
this helpful
I viewed a number of properties with Jordan & Fishwick with the intention to' buy to let'. Paul showed me a number of properties. He was always on time for several viewings I booked with him. He was helpful and polite. After purchasing the flat, I ...
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Sep 15,2013
Sep 15,2013
2
people found
this helpful
this helpful
Beware if you are renting a property represented by this agency. They will attempt to bilk you from your deposit¢â‚¬â€as much as they can get away with. I rented a property at Rossetti Place in Manchester. I left it in far cleaner condition than ...
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Sep 10,2013
Sep 10,2013
3
people found
this helpful
this helpful
I have been to Jordan Fishwick Manchester Deansgate to rent an accommodation recently, it is poor customer service due to busy, and the one who talk to me are ridiculous with no manners, like I am owing her money, with really bad attitude and unprofessional, ...
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What agent could do to change your mind?
Staff should be more helpful and be able to deal the difficulty with customer, not the customer solve the problem.Attached Filesnbsp;
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Sep 11, 2013
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(1)
I am sorry that your experience was not what you expected, it sounds like we were very busy and I will look into having more staff available. ...
Aug 30,2013
Aug 30,2013
0
people found
this helpful
this helpful
I have had the property I own for the last few years - Jordan Fiskwick have always found me tenants in a matter of weeks, I can leave them handle the tenancy as I live in London,...
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Aug 25,2013
Aug 25,2013
0
people found
this helpful
this helpful
Your agent who was to show us the flat cancelled the viewing 10 minutes before 2:30. We were coming all the way from London just to view this property because as you know we were very strongly interested and came here with aim to take the flat. ...
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What agent could do to change your mind?
Call to apologise and arrange another viewing for following weekend with a different agent who is more intelligent than a 5 year old boy.Attached Filesnbsp;
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Aug 29, 2013
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I am sorry that we let you down on that Saturday. I will be reviewing our process at weekends in the future. ...
Jul 28,2013
Jul 28,2013
0
people found
this helpful
this helpful
I have found all staff at Jordan Fishwick to be straightforward and honest to deal with.
I switched the letting of my property from another agent around two years ago and have encountered none of the problems that forced me to switch.
Tenants are well ...
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Jul 28,2013
Jul 28,2013
0
people found
this helpful
this helpful
The staff are attentive and responsive to my needs as a landlord,keeping me updated on respective tenants and viewings.
They ensure that all required forms, approvals and references are obtained as quickly as possible, and continue to liaise with me prior to new tenants ...
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Jun 24,2013
Jun 24,2013
0
people found
this helpful
this helpful
The purchase was smooth and easy. The estate agent staff are friendly, accommodating, knowledgeable and helpful. The made the process easy....
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Jun 10,2013
Jun 10,2013
0
people found
this helpful
this helpful
From initially putting my property up for sale until completion I found the communications and support form the Jordan Fishwick team at the Deansgate Branch, Manchester to be first rate. I would absolutely use them again and can recommend them to other potential sellers!...
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May 16,2013
May 16,2013
2
people found
this helpful
this helpful
Liz was very helpful,knowledgeable and supportive throughout the whole process . We wanted to, and succeeded in buying a repossession property.
Having never bought or sold a property on the open before, I had no idea what to expect, or how stressful it would be. ...
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Apr 28,2013
Apr 28,2013
4
people found
this helpful
this helpful
What a terrible agents!! Very rude and arrogant!! They need a course in customer services!!!!!! I have found the manner of operation verges on harassment, even simple requests are met with complete contempt. A difference was Paul Robertson, but the rest just don't deserve to ...
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What agent could do to change your mind?
By not acting in such a condescending manner, treating me as their customer, both current and future. Not treating me like a liar!Attached Filesnbsp;
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May 01, 2013
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(1)
Thank you for your comments. We are sorry that you felt the service was not satisfactory however our staff the best intentions for both the seller and the purchaser to ensure that the sale goes through which is to the advantage of all involved. It does not appear that you raised any of these concerns at the time of the sale to the Partner of the office where we would have taken any comments on board and potentially adopted any strategies to suit you. We agree that today’s buyers are tomor ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:55 PM 31/03/2017 by Martin Moston
