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Jones Robinson Estate Agents

118 Bartholomew Street Newbury
Berkshire
RG14 5DT

01635 35010

Mar 22,2017
Minithumbup
By:
Mar 22,2017
Featured Review
0 people found
this helpful
I have been with Jones Robinson for just under a year and the service has been great. I've always had positive prompt service from Jones Robinson. I would happily recommend this company to anyone who's look for the best service from estate agents....
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Comment on agent fees
The estate agents fees are in line with everyone else's.
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Mar 21,2017
Minithumbup
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Mar 21,2017
Featured Review
0 people found
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Poppy, Beth and Laura were extremely efficient and professional in helping us find a rental property for our family at short notice. Poppy was sensitive and considerate in understanding that it was important for us to find the right house when leaving our family home of 22 years. Good, prompt communication by the team which made making decisions much easier....
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
Featured Review
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This is the 2nd time we have sold a property through Jones Robinson and it has always been an easygoing process. We are assured that our property will be marketed well. Michael was very supportive and understanding and listened to us at all times. Deborah is marvelous!! She most certainly goes over and beyond to help. We had such an awful time due to a chain collapsing and she did absolutely everything in her power to help us. She really is a wonder woman and we are ever so grateful for a...
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Comment on agent fees
Pricey but no different to what other high street agents are charging
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
Featured Review
0 people found
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Laura was very helpful and found us a rental property that fitted all of our requirements. Jones Robinson has been very efficient at completing our references and getting all the paperwork to us, we would definitely use them again....
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Mar 11,2017
Minithumbup
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Mar 11,2017
Featured Review
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I find extremely important the relationship between the tenant and the estate agent. Having a family, I wanted to have a estate agent that would care about my comfort and my family's comfort. I learned about Jones Robinson from few friends that already worked with them and I found everyone at the Newbury's branch very helpful. With special to Anna Lyons who was always answering my requests promptly and in the best manner. I couldn't be happier with Jones Robinson's services. I recommend them to ...
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Comment on agent fees
Fees are the same as for all agents, but the services are exceptional.
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Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
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Anna is always excellent, professional, and extremely helpful. She is the person that I can reply upon all the time. I really appreciate Anna's help and care that she put into the property & me as the tenant....
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Mar 02,2017
Minithumbup
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Mar 02,2017
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Laura and her team understood exactly what we wanted and quickly found just the right tenants for us. Altogether a very satisfactory performance....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
1 people found
this helpful
I can not thank Laura and paul enough. I would not hesitate at all to recommend Jones Robinson. From day one they gave me honest advice and so many great options to do with my property with my best interest in mind. I put them in a very difficulty position with wanting to rent out my property but only giving them a very small time frame. Which they succseed and excelled themselves with finding me tenants amazing tenants at such short notice. I was able to contact them with any worries and querie...
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Feb 28,2017
Minithumbup
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Feb 28,2017
0 people found
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Very positive experience working with Michael. Very communicative, gave very open and honest advice, kept me up to date with all proceedings and was very timely in his communication. I had no doubts that he would support me with the sale of my property and fully trusted all his guidence with the process. He was supported by Wendy who organised all my viewings, and then the updates following the viewings and was always available if I had any questions. I would not hesitate to reccomend them to fr...
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Comment on agent fees
Good- i have no issue with the fees, in fact they are very competative in the Thatcham/Newbury
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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Went into the Newbury office for some advice on 2 rental properties I had just purchased in Milton. Rachel gave me some excellent advice on my options and put me in touch with Oliver Neale at Church Robinson in Dicot. Oliver found me great tenants and is always very fast to respond. I would not hesitate to recommend them both....
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Feb 10,2017
Minithumbup
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Feb 10,2017
0 people found
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In October 2016 we unfortunately lost my wife's mother, leaving us half a house and 70yrs of memories to deal with, not knowing where to start we took the advice of a friend and phoned a few agents to come and value the property. Paul Hodgson came and was very helpful giving us advice on all our options even ones which would mean we had no use for Jones Robinson's services. While one of the other agents viewed the property as a bit of an asset, in contrast Paul was sympathetic and understanding ...
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Comment on agent fees
None
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Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
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Caroline Wright from Jones Robinson in Newbury has supported us throughout the marketing and subsequent sale of our house. She and the rest of the team have been professional, extremely knowledgeable of the market and have ensured a stress free transaction...
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Comment on agent fees
Agency fees aren't low but are what I'd expect with a quality service
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Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
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We were very happy with the service provided by Jones Robinson. Michael spent plenty of time explaining all our options, always listened well and gave good advice. He was very personable and great to work with on the sale of our house. Plenty of viewings were generated and communication from the office was excellent. Lisa, James, Wendy and Rachel were always professional and followed up/passed on messages promptly when required. After the sale was agreed Deborah kept a close watch and worked har...
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Comment on agent fees
In line with other Agents
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
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I was impressed by the marketing material Michael brought with him when he came to view my property. He explained the auction approach but the starting price was too low in my opinion. In the end, I got my original asking price. Jones Robinson arranged an impressive number of viewings very soon after the property was marketed. The communication from Michael and the office was excellent throughout. As a customer, I was treated with courtesy throughout. I would use Jones Robinson in the future and...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
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A good, personal service with impartial and open advice. The third time we have used Jones Robinson, and on all occasions we have received the service requested. The major plus points are their knowledge of the local market, and 7-day opening hours....
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Comment on agent fees
Fees are a little high, but you get what you pay for...
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
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Nov 14,2016
Minithumbup
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Nov 14,2016
0 people found
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As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
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Nov 04,2016
Minithumbup
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Nov 04,2016
0 people found
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I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
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Comment on agent fees
I think the fees are fare for the service given..
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
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Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
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Comment on agent fees
Appropriate for the service provided
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
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My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing through to the conveyance stage communication was excellent and I was constantly kept up to date. I would recommend Jones Robinson whose knowledge and experience were invaluable....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
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Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and resulted in us achieving the best possible price for our property. I would certainly recommend Jones Robinson to friends....
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
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We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and even drew out a plan. This level of care makes me feel sure that when the time comes to sell we would strongly consider marketing our house with Jones Robinson....
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Oct 12,2016
Minithumbup
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Oct 12,2016
0 people found
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Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
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Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
Was this helpful? Yes
Oct 12,2016
Minithumbup
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Oct 12,2016
0 people found
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From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally and everybody did what they said they would do. The service received from Jones Robinson far exceeded my expectations....
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Comment on agent fees
The fees were fractionally higher than others who quoted but I am confident the sale price achieved and the professional service received made them worth every penny.
Was this helpful? Yes
Oct 07,2016
Minithumbup
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Oct 07,2016
0 people found
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We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of the house....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
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Oct 05,2016
0 people found
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Excellent service finding tenants. Laura is a helpful knowledgeable person with a strong positive helpful attitude and broad market knowledge. She is always quick to respond....
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
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We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of weeks...
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Comment on agent fees
good to fair
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
I have not moved house in over 30 years but Michael Simpson was very reassuring throughout the whole process and together with Deborah made the whole process run very smoothly. The whole team were extremely helpful and I would definitely recommend Jones Robinson to anyone wishing to sell their house. Thank you to everybody....
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Comment on agent fees
They are not the cheapest Agent but because they are very good it is worth paying a little extra.
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
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Thank you once again for continued high standard of care and efficiency extended - this time by the Lettings team. Faultless as always!...
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Comment on agent fees
good
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
1 people found
this helpful
Once again a splendid service from Paul Hodgson & his team. From Valuation to completion his team have worked to make this sale as stress free as possible. Excellent communication, service & advice given at all times....
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Aug 28,2016
Minithumbup
By:
Aug 28,2016
0 people found
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A huge thank you to the team at Jones Robinson for a superbly professional job in selling our home in Paddock Road Newbury. Paul Evans came out to value our property and did an amazingly thorough job in preparing us for the sale. The valuation was in fact only a small part of the prep given. We needed to both sell quickly but get the best price and the JR team set about to make that happen. Suffice it to say they came up trumps and our sale and purchase ran smoothly over the next 10 weeks. We h...
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Comment on agent fees
Fair and competitive
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and efficiently...
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Aug 23,2016
Minithumbup
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Aug 23,2016
0 people found
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Extremely happy with the service provided by Jones Robinson. Micheal Simpson was very reassuring throughout the whole process. Every stage was completed swiftly and would highly recommend Jones Robinson. Big thank you to Paul Broomhall for his help also....
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Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,500
  • Max: £925,000

Letting
  • Min: £0
  • Max: £261,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
58 0 104 11 249 0 72 2 11 4
Paul Hodgson - no image available Paul Hodgson
Director
72 reviews

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Marc Gregory - upload your photo Marc Gregory
16 reviews

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Richard Login - upload your photo Richard Login
9 reviews

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Deborah Tomlinson - upload your photo Deborah Tomlinson
142 reviews

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Charles Robinson - upload your photo Charles Robinson
30 reviews

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Paul Broomham Paul Broomham
Director
6 reviews

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Anna Lyons - upload your photo Anna Lyons
25 reviews

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Hollie Howe - upload your photo Hollie Howe
5 reviews

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Vicky Broadbank - upload your photo Vicky Broadbank
1 reviews

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Chloe Morey - upload your photo Chloe Morey
3 reviews

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Paul Evans - upload your photo Paul Evans
37 reviews

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David Jones - upload your photo David Jones
7 reviews

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Sara Robinson - upload your photo Sara Robinson
8 reviews

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Chris Trinder - upload your photo Chris Trinder
1 reviews

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Laura Davenport - upload your photo Laura Davenport
26 reviews

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Wendy Ecton - upload your photo Wendy Ecton
3 reviews

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nicola taylor - upload your photo nicola taylor
13 reviews

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Sarah Lanes - upload your photo Sarah Lanes
6 reviews

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Emily Taylor - upload your photo Emily Taylor
5 reviews

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Louise Varney - upload your photo Louise Varney
2 reviews

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Maureen Sopper - upload your photo Maureen Sopper
1 reviews

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Kelly  - upload your photo Kelly
5 reviews

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William Burrows - upload your photo William Burrows
2 reviews

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Wendy Vincent - upload your photo Wendy Vincent
5 reviews

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Chloe Clark - upload your photo Chloe Clark
7 reviews

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Scott McBain - upload your photo Scott McBain
1 reviews

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Paul Kershaw - upload your photo Paul Kershaw
1 reviews

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Joel Knights - upload your photo Joel Knights
4 reviews

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Michael Simpson - upload your photo Michael Simpson
44 reviews

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Ben Coates - upload your photo Ben Coates
4 reviews

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Danica Waistell - upload your photo Danica Waistell
3 reviews

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Sian Cockerell - upload your photo Sian Cockerell
9 reviews

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Liz Alden - upload your photo Liz Alden
1 reviews

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Alex Harrison - no image available Alex Harrison
Property Manager
4 reviews

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Karen Ramsay - upload your photo Karen Ramsay
2 reviews

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James Oldring James Oldring
29 reviews

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Deborah  - upload your photo Deborah
4 reviews

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Poppy  Watts - no image available Poppy Watts
Lettings Negotiatior
13 reviews

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Lynn Clifton - upload your photo Lynn Clifton
1 reviews

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Rachel  - upload your photo Rachel
6 reviews

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Lisa Crayton - upload your photo Lisa Crayton
2 reviews

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Caroline Wright - upload your photo Caroline Wright
6 reviews

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Oliver Neale - upload your photo Oliver Neale
1 reviews

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Beth  - upload your photo Beth
1 reviews

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Claire windsor - upload your photo Claire windsor
1 reviews

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