Jones Robinson Estate Agents - Newbury, , RG14

539 reviews 4.8/5 rating
  • 89% valuation accuracy
  • 97% recommend
  • 94% fee satisfaction
  • Paul Hodgson
    Paul Hodgson
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    Deborah Tomlinson
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    Charles Robinson
  • Paul Broomham
    Paul Broomham
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    Anna Lyons
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    Chloe Morey
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    Paul Evans
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    David Jones
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    Sara Robinson
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    Laura Davenport
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    Wendy Vincent
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    Michael Simpson
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    Sian Cockerell
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    Liz Alden
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    Karen Ramsay
  • James Oldring
    James Oldring
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    Deborah
  • Poppy Watts
    Poppy Watts
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    Rachel
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    Lisa Crayton
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    Caroline Wright
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    Oliver Neale
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    Beth
No description available.
Jones Robinson Estate Agents

118 Bartholomew Street Newbury
Berkshire
RG14 5DT

01635 35010
Jun 20,2017
Minithumbup
Michael Simpson
Michael Simpson
By:
Jun 20,2017
0 people found
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Very efficient service, I was always notified of all developments at every stage of selling my house. Viewings were always on time with detailed feedback either by email or phone. Negotiations, exchange of contracts and completion all hassle free and professionally carried out....
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good
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Jun 20,2017
Minithumbup
Poppy Watts
Poppy Watts
Paul Broomham
Paul Broomham
By:
Jun 20,2017
0 people found
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My experience of Poppy and Paul so far has been very positive. They have responded to all of my queries promptly and with all the relevant information. I was always kept up to date with the progress of letting out the apartment. I would highly recommend their services to any new or existing customers....
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Very good.
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Jun 07,2017
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Paul Evans
Paul Evans
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Jun 07,2017
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We would like to thank Paul and all the staff for selling our Bungalow. After 30 years there property selling has changed, but Paul was always on hand to answer questions and kept us regularly updated. Everything has gone amazingly smoothly with no hitches so thank you to all....
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Comment on agent fees
Excellent
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Jun 02,2017
Minithumbup
Laura Davenport
Laura Davenport
Deborah Tomlinson
Deborah Tomlinson
By:
Jun 02,2017
0 people found
this helpful
Both Laura and Deborah were extremely helpful, understanding and easy to communicate with. I bought the property through them and I am continuing to use Jones Robinson to rent the property out....
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May 30,2017
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Laura Davenport
Laura Davenport
Poppy Watts
Poppy Watts
By:
May 30,2017
0 people found
this helpful
Hi, I have been connected to Jones Robinson for more than an year now. Laura and Poppy have been helpful in their own ways. Be it communication with Owner or any thing we needed or the mess i created while checking out, it was handled professionally and friendly manner....
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May 30,2017
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Deborah Tomlinson
Deborah Tomlinson
Caroline Wright
Caroline Wright
By:
May 30,2017
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Caroline dealt very efficiently with the sale of the property and we were looked after by Deborah after that. She was extremely helpful during the sale process and kept us well informed throughout. Friendly service. Thank you....
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May 29,2017
Minithumbup
Laura Davenport
Laura Davenport
Poppy Watts
Poppy Watts
By:
May 29,2017
0 people found
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Great service and great communication from both Laura and Poppy. They have been super helpful in helping me get my first rental property,...
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Comment on agent fees
Agents were pretty standard.
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May 26,2017
Minithumbup
Laura Davenport
Laura Davenport
Poppy Watts
Poppy Watts
By:
May 26,2017
0 people found
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Laura and Poppy have provided us with a very efficient service when securing properties, proving very helpful and flexible with their approach...
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May 25,2017
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Anna Lyons
Anna Lyons
Poppy Watts
Poppy Watts
By:
May 25,2017
0 people found
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Jones Robinson have managed the rental of my property for many years and always deal promptly with any issues or any questions that I have. I'd particularly like to mention Anna, Poppy and Laura for their helpfulness....
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May 22,2017
Minithumbup
Poppy Watts
Poppy Watts
Laura Davenport
Laura Davenport
By:
May 22,2017
0 people found
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Great experience with Poppy and Laura. Very helpful and made sure all my queries were answered as soon as possible. They both made the process very simple....
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May 21,2017
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Laura Davenport
Laura Davenport
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May 21,2017
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Great experience with Laura from moving in to looking for new tenants to take over the letting. Laura is really helpful and her communication has been great throughout...
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Comment on agent fees
Good
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May 19,2017
Minithumbup
Laura Davenport
Laura Davenport
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May 19,2017
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Great first time experience With Laura davenport. So professional but yet so helpful. Made me at ease about everything. Overall fabulous agent....
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Comment on agent fees
Fair
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May 17,2017
Minithumbup
Poppy Watts
Poppy Watts
Laura Davenport
Laura Davenport
By:
May 17,2017
0 people found
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It was my first time ever dealing with "Jones Robinson" real estate agent. I was impressed by the very good and fast service I've had by the staff, Thanks so much to George, Poppy Watts, Laura Davenport, Paul Broomham, Charlotte Moore for their high professionalism and being so nice and friendly too. I also like the system that I can report issues from for maintenance, it is really easy and just few clicks and yes they get sorted quickly....
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Comment on agent fees
good
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May 17,2017
Minithumbup
Laura Davenport
Laura Davenport
By:
May 17,2017
0 people found
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All of my communications with Laura have been extremely helpful and her responses are very quick. Laura is very professional and personable and would highly recommend anyone to go and see Laura!...
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May 17,2017
Minithumbup
Poppy Watts
Poppy Watts
By:
May 17,2017
0 people found
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Poppy was awesome as I looked for a place. Before I moved I had found a flat I loved and she was great about communicating with me about it, and when I arrived she was so helpful in getting me moved in very quickly and easily....
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May 11,2017
Minithumbup
Laura Davenport
Laura Davenport
Laura Davenport
Laura Davenport
By:
May 11,2017
0 people found
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Great experience from Laura Davenport. This is the second time we are with the agent hopefully this time everything will go well as well . Razon dash...
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Comment on agent fees
Avarage
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May 10,2017
Minithumbup
Paul Evans
Paul Evans
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May 10,2017
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Great experience from start to finish! I sold and purchased through Jones Robinson and all of the staff were friendly, helpful & professional at all times. Paul Evans was my main point of contact but if ever he was out on appointments anyone in the team seemed to be able to just step in and answer any questions I had. Nothing was too much trouble and i would totally recommend them to anyone....
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Comment on agent fees
Average fees for my area.
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May 05,2017
Minithumbup
Deborah Tomlinson
Deborah Tomlinson
Lisa Crayton
Lisa Crayton
By:
May 05,2017
0 people found
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Deborah, Lisa and the whole team made the entire experience extremely straight forward and stress free. The most friendly and efficient agent we have dealt with over the past 20 years. Thank you Jones Robinson....
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Comment on agent fees
N/A
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May 02,2017
Minithumbup
Laura Davenport
Laura Davenport
Chloe Morey
Chloe Morey
By:
May 02,2017
0 people found
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I have now been using Jones Robinson Lettings for around fourteen years now and are very happy with the service they offer and their wealth of experience. Two of their staff that stand out to me are Laura and Chloe, Laura is great and efficient with dealing with the general issues that crop up and Chloe is like lightning to sort out any of my billing queries, so well done girls!!!!...
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Comment on agent fees
Good.
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Apr 21,2017
Minithumbup
Paul Hodgson
Paul Hodgson
By:
Apr 21,2017
0 people found
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Paul Hodgson and JR as a company has a different philosophy to sales of property that in my opinion works very well to all parties involved , - They are also very personable and quick to respond - from the start to finish , I liked the attitude from all the staff I dealt with , so I guess I just want to add that I would thoroughly recommend using these guys ....
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Comment on agent fees
Well I can't comment on fees as we always all want to pay less don't we ? They seem fair enough ...
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Apr 20,2017
Minithumbup
Anna Lyons
Anna Lyons
By:
Apr 20,2017
0 people found
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We rented via Jones for 4 and a half years and have had great service. Anna has been particularly brilliant. Super service and great help at checkout including dealing with the deposit being returned. Highly recommend....
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Comment on agent fees
Good
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Apr 19,2017
Minithumbup
Michael Simpson
Michael Simpson
By:
Apr 19,2017
2 people found
this helpful
For the first time I have found an estate agent who does exactly what he says he is going to do. Whatever my opinion of estate agents was previously Michael Simpson has completely changed that concept and Jones Robinson are extremely lucky to have him. The highest praise I can give you is that I would never use another agent for selling a house again. Thank you Michael and I will definitely recommend you to to anyone looking to sell a property in West Berkshire...
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Comment on agent fees
The one thing that definitely needs reviewing is the fees. 1% is fair 1.5% is not
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Apr 18,2017
Minithumbup
Laura Davenport
Laura Davenport
Sian Cockerell
Sian Cockerell
By:
Apr 18,2017
0 people found
this helpful
Sian and Laura, and the rest of the team at Jones Robinson have consistently provided me with a really professional, couteous and prompt service in letting my house. Always suceeding in finding good tenants and taking care of the whole process from beginning to end, I have found them totally invaluable. Can't recommend them highly enough....
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Comment on agent fees
I have always found the fee structure fair and transparent.
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Apr 12,2017
Minithumbup
Michael Simpson
Michael Simpson
Lisa Crayton
Lisa Crayton
By:
Apr 12,2017
0 people found
this helpful
excellent all round service from all the staff that dealt with letting and sale.A special mention to Michael Simpson,and Lisa Clayton...
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Comment on agent fees
Fair charges
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Apr 07,2017
Minithumbup
Paul Evans
Paul Evans
By:
Apr 07,2017
0 people found
this helpful
From my first contact with Paul Evans through the ongoing communications with his colleges, Deborah, Lisa, Rachel and James as they supported us through the protracted buying and selling process, I was never once in doubt about the honest help and support I would receive from Jones Robinson. They more than earned their fee, which was fair and reasonable for the work they did and I was very glad to be in the care of such professional and friendly people....
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Mar 29,2017
Minithumbup
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Liz Alden
By:
Mar 29,2017
0 people found
this helpful
Liz at Jones Robinson is amazing, very professional but also very friendly, always available to care about us. From the begining all the enquiries have been responded very quickly and her assistance was offered as soon as any help was needed.She made us very comfortable too. I would truly recommend Liz and this company....
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Mar 27,2017
Minithumbup
Michael Simpson
Michael Simpson
By:
Mar 27,2017
1 people found
this helpful
Michael is a very calm and level headed presence in the rollercoaster of buying and selling a house. He was always professional prompt and extremely helpful, really listening to our requirements. Our experience with the rest of the team also reflect these values so very helpful and professional. The Sunday opening was a real bonus. Also like to add JR did every viewing unlike some agents where you end up doing them yourself...
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Comment on agent fees
You will find lower fees locally but value is a relative concept. We got in excess of our asking price and feel we got excellent value for money
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Mar 27,2017
Minithumbup
Michael Simpson
Michael Simpson
By:
Mar 27,2017
1 people found
this helpful
From the start, Michael at Jones Robinson has been very professional but has also made us feel as though we're receiving a personal service. He has been very quick to respond to any enquiries and has gone above and beyond for us. We found our perfect home and ours needed to sell quickly - we couldn't have done this without them or achieved the price we wanted. I would only ever use and recommend them in the future. My experience of a couple of other local agents didn't come close. A truly smooth...
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Comment on agent fees
Not the cheapest, but they certainly earn their money and work hard.
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Mar 22,2017
Minithumbup
Poppy Watts
Poppy Watts
By:
Mar 22,2017
0 people found
this helpful
I have been with Jones Robinson for just under a year and the service has been great. I've always had positive prompt service from Jones Robinson. I would happily recommend this company to anyone who's look for the best service from estate agents....
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Comment on agent fees
The estate agents fees are in line with everyone else's.
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Mar 21,2017
Minithumbup
Poppy Watts
Poppy Watts
Beth
Beth
By:
Mar 21,2017
0 people found
this helpful
Poppy, Beth and Laura were extremely efficient and professional in helping us find a rental property for our family at short notice. Poppy was sensitive and considerate in understanding that it was important for us to find the right house when leaving our family home of 22 years. Good, prompt communication by the team which made making decisions much easier....
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Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,500
  • Max: £925,000

Letting
  • Min: £0
  • Max: £261,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
62 0 115 11 259 0 74 2 12 4
Paul Hodgson Paul Hodgson
Director 73 reviews

About Paul No description set View full profile
Deborah Tomlinson Deborah Tomlinson
 145 reviews

About Deborah No description set View full profile
Charles Robinson Charles Robinson
 30 reviews

About Charles No description set View full profile
Paul Broomham Paul Broomham
Director 7 reviews

About Paul No description set View full profile
Anna Lyons Anna Lyons
 27 reviews

About Anna No description set View full profile
Chloe Morey Chloe Morey
 4 reviews

About Chloe No description set View full profile
Paul Evans Paul Evans
 40 reviews

About Paul No description set View full profile
David Jones David Jones
 7 reviews

About David No description set View full profile
Sara Robinson Sara Robinson
 8 reviews

About Sara No description set View full profile
Laura Davenport Laura Davenport
 38 reviews

About Laura No description set View full profile
Wendy Vincent Wendy Vincent
 5 reviews

About Wendy No description set View full profile
Michael Simpson Michael Simpson
 49 reviews

About Michael No description set View full profile
Sian Cockerell Sian Cockerell
 10 reviews

About Sian No description set View full profile
Liz Alden - upload your photo Liz Alden
 2 reviews

About Liz No description set View full profile
Karen Ramsay Karen Ramsay
 2 reviews

About Karen No description set View full profile
James Oldring James Oldring
 29 reviews

About James No description set View full profile
Deborah Deborah
4 reviews

About Deborah No description set View full profile
Poppy Watts Poppy Watts
Lettings Negotiatior 21 reviews

About Poppy No description set View full profile
Rachel Rachel
6 reviews

About Rachel No description set View full profile
Lisa Crayton Lisa Crayton
 4 reviews

About Lisa No description set View full profile
Caroline Wright Caroline Wright
 7 reviews

About Caroline No description set View full profile
Oliver Neale Oliver Neale
 1 reviews

About Oliver No description set View full profile
Beth Beth
1 reviews

About Beth No description set View full profile
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Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: 10:30 - 16:00

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