• Paul Hodgson
    Paul Hodgson
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    Deborah Tomlinson
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    Charles Robinson
  • Paul Broomham
    Paul Broomham
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    Anna Lyons
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    Chloe Morey
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    Paul Evans
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    David Jones
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    Sara Robinson
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    Laura Davenport
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    Wendy Vincent
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    Michael Simpson
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    Sian Cockerell
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    Liz Alden
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    Karen Ramsay
  • James Oldring
    James Oldring
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    Deborah
  • Poppy  Watts
    Poppy Watts
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    Rachel
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    Lisa Crayton
  • Caroline Maddock
    Caroline Maddock
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    Oliver Neale
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    Beth
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    Paula Rudge
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    Nicky
No description for branch.
Jones Robinson Estate Agents

118 Bartholomew Street Newbury
Berkshire
RG14 5DT

01635 35010


Properties for sale
Properties for rent
Jan 12,2018
Minithumbup
Michael Simpson
By: 'Capability'
Jan 12,2018
0 people found
this helpful
Michael was fantastic throughout the whole experience, from the initial visit he made us feel at ease and gave us confidence that we were going with the right agent. No hard-pressure marketing, no superlatives, just an appropriate level of confidence that they could deliver the right service for us. Michael in particular was attentive and thorough throughout, listening to what we wanted and what was important to us, and always following up to check that everything was going to plan - not heavy...
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Comment on agent fees
Fair price for a top quality service
Was this helpful? Yes
Jan 08,2018
Minithumbup
Paul Hodgson
Sara Robinson
By: 'Brian Kieran'
Jan 08,2018
0 people found
this helpful
Paul worked very hard and gave good advise, resulting in the sale of my property at the right price, at a time when it was a 'buyers market' Sara, has always been, during the time I have worked with her, not only very pleasant to deal with, but super efficient....
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Comment on agent fees
One would always like the same service at half the price.
Was this helpful? Yes
Jan 07,2018
Minithumbup
Paul Hodgson
Deborah Tomlinson
By: 'Andy+Karen'
Jan 07,2018
0 people found
this helpful
We were very satisfied with the whole JR team, but especially with Paul's professional approach and to Deborah for driving the process through to completion. We would use JR again....
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Comment on agent fees
I think you get what you pay for
Was this helpful? Yes
Jan 03,2018
Minithumbup
Paul Evans
By: 'Ruby McGuire'
Jan 03,2018
0 people found
this helpful
Paul kept in touch with us on a regular basis, so that we always knew what was going on with our sale. He also gave us invaluable advice resulting in a quicker sale of our property, never as easy when it's in the lead up to Christmas! Thanks Paul, we're looking forward to moving to our dream home, made possible thanks to you & the team's support :)...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Marylyn and Michael Turner'
Dec 20,2017
0 people found
this helpful
We cannot fault the service we have received from Sales (Caroline) and Conveyancing (Deborah) and , indeed, their recommended solicitor. In what turned out to be a long and arduous process, we were at all times kept informed in a friendly and sympathetic manner. Their relentless perseverance in bringing the matter to a successful conclusion was outstanding. Thank you all!...
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Matt K'
Dec 18,2017
0 people found
this helpful
Excellent support from start to finish! I am very pleased with the level of service provided by Jones Robinson - special thanks to Nicky Simpson for her prompt communications and, when necessary, chasing the parties involved. The whole estate agency has been a pleasure to work with, and I would highly recommend it....
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Comment on agent fees
Fair - I felt the services provided were good value for money.
Was this helpful? Yes
Dec 08,2017
Minithumbup
Paula Rudge
Nicky
By: 'Kimberley'
Dec 08,2017
0 people found
this helpful
The service provided by this estate agent was second to non from beginning to end! They were amazing and would recommend them to family and friends any day! Would also recommend the solicitors they use too! One happy customer!!!...
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Comment on agent fees
Higher than average but totally worth it!
Was this helpful? Yes
Dec 07,2017
Minithumbup
Michael Simpson
Deborah Tomlinson
By: 'Newbury Seller'
Dec 07,2017
0 people found
this helpful
We first met Michael when he came to value my husband's late parents' home. We were immediately impressed with him because of the amount of time he spent explaining the whole process and what would be our best option for marketing the property. The good service continued throughout marketing the property and after we found a buyer Deborah took over and was extremely helpful and supportive. Both of us have no hesitation in recommending Jones Robinson to anyone looking to sell their pr...
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Dec 06,2017
Minithumbup
By: 'Steve from Newbury'
Dec 06,2017
0 people found
this helpful
We found Jones Robinson to be the best agents we have used when selling a property, who kept us regularly updated on the progress of our sale....
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Comment on agent fees
Agents fees in line with industry
Was this helpful? Yes
Nov 29,2017
Minithumbup
Charlotte Moore
By: 'Lynda'
Nov 29,2017
0 people found
this helpful
We have been very pleased dealing with Charlotte during a change of tenancy. She has always replied promptly to e-mails and phone calls. We would not hesitate to recommend her to other landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 28,2017
Minithumbup
Paula Rudge
Nicky
By: 'Alyx'
Nov 28,2017
0 people found
this helpful
From start to finish I found everyone at Jones Robinson to be professional, knowledgeable and friendly. The communication updates I received were brilliant. I knew that after my sale had been agreed that Nicky was speaking to my buyers as much as me and the solicitors. Everyone was being kept in the loop and updated - even if the update was to say there was nothing new that week. This, I found invaluable, because silence is scary when spending so much money!...
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Comment on agent fees
Agent fees might have been 0.5 more than others had quoted but I feel I got very good value and would not hesitate to recommend them.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Brenda Shepherd'
Nov 15,2017
0 people found
this helpful
Right from the start of what proved to be a tortuous journey through to sale Caroline was by our side. Her professional approach and business knowledge gave us great confidence we would get there in the end. Caroline dealt with us with great aplomb and a wonderful sense of humour. Her empathy for our situation was heartwarming. When she disappeared off to get married she left us in the more than capable hands of Deborah Tomlinson, our own personal Rottweiler. Deborah got things done quickly and ...
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Comment on agent fees
Agents fees are extortionate but we knew that when we signed up. However we less pleased to find the fees for conveyancing also included a fee for the agent, approx the same as for the conveyancing doubling the cost. We won't be caught like that again.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Deborah Tomlinson
Caroline Maddock
By: 'Serina Wright'
Nov 14,2017
0 people found
this helpful
From start to finish of our house sale "The Jones Robinson team " have been AMAZING. They have kept us informed constantly and they have answered all my questions quickly, and there have been many!! All in all really good experience throughout. Each and every member of the team at Jones Robinson are always happy and willing to help at any time....
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Comment on agent fees
Considering what they have to do, great value for money.
Was this helpful? Yes
Oct 09,2017
Minithumbup
Paul Hodgson
Deborah Tomlinson
By: 'Sale Complete'
Oct 09,2017
0 people found
this helpful
Thanks to all at Jones Robinson. I would thoroughly recommend their team who all played their part in a successful sale. We were notified of all viewings which were supervised by JR staff and subsequently informed of feedback. An especial thanks to Deborah whose unenviable job it is to drive the sale through to completion....
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Comment on agent fees
On reflection the fees seem fair considering the complete package offered.
Was this helpful? Yes
Sep 27,2017
Minithumbup
Michael Simpson
By: 'Dan'
Sep 27,2017
0 people found
this helpful
Property selling made easy. Michael suggested that I'd made the right descision using Jones Robinson to act on my behalf which it certainly was as my house was sold for the asking price in the first week. Cannot recommend enough. Thank you....
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Sep 27,2017
Minithumbup
Michael Simpson
James Oldring
By: 'Harriet'
Sep 27,2017
0 people found
this helpful
If only I could add the whole sales team! Fabulous customer service from a fantastic team of happy, helpful staff! We found a property we wanted to buy, so Michael managed to get ours listed within a week, and with James' help (and all the ladies in the office) I had a number of offers over asking price within three days! Couldn't have wished for a smoother transition from one house, to another! Thank you Jones Robinson team! Can't wait to do business again!...
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 18,2017
Minithumbup
Paul Evans
Deborah Tomlinson
By: 'AndyH'
Aug 18,2017
0 people found
this helpful
The service and experience dealing with Jones Robinson was excellent. Paul is the Professional's Professional - level headed, realistic, and not one to overstate. Everything is clear and to the point and his guidance was rock solid. Deborah's unique skill is to be able to forge relationships with everyone involved - whether this is buyers, solicitors or whomsoever - and gain their trust. She always seems to be able to find out exactly where everyone is in the process and is able to continuousl...
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Comment on agent fees
Fair, given the high levels of interaction and care they provide.
Was this helpful? Yes
Aug 12,2017
Minithumbup
Laura Davenport
Poppy Watts
By: 'Andrew & Jo Muir'
Aug 12,2017
0 people found
this helpful
We have used JR before and that's why we chose them again to manage our rental property. The staff are all very helpful and professional. We have mainly dwelt with Laura and Poppy which has been effortless on our behalf as they are always very proactive. If either are engaged with other clients the other members of staff have also been extremely helpful. We are delighted with the service which JR provide and intend to continue to use their services with future properties, thank you!...
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Michael Simpson
By: 'J Anderson'
Aug 04,2017
0 people found
this helpful
We received an excellent service from Jones Robinson. Michael was always friendly and personable- he was also constantly available at the end of the phone if we needed to ask any questions- if he wasn't in then he replied to emails as soon as he could. All staff that we dealt with were professional and helpful....
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Comment on agent fees
The fees are higher than other agencies but you do receive an extremely good service for this.
Was this helpful? Yes
Jul 31,2017
Minithumbup
Wendy Vincent
Lisa Crayton
By: 'Georgie Sturt'
Jul 31,2017
0 people found
this helpful
I couldn't be happier with the service we received from Jones Robinson's. They made the whole process so simple and answered all my questions no matter how silly. If they couldn't answer my question they would find someone who could. The house is perfect and they were the only estate agents that actually listened to what we were looking for rather than just sending us tons of houses that we weren't interested in just to make a sale. The whole experience was a lot more personal and made buying ou...
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Was this helpful? Yes
Jul 17,2017
Minithumbup
Paul Hodgson
By: 'Trevor Yeoman'
Jul 17,2017
1 people found
this helpful
I have sold two properties recently via Paul Hodgson and the Jones Robinson Team. The skills, knowledge and customer service provided are exceptional. I strongly recommend as the best Estate Agents in West Berkshire....
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Comment on agent fees
Fees are reasonable-the service exceptional-so represents great value.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Deborah Tomlinson
Paul Hodgson
By: 'RodneyCusack'
Jul 13,2017
0 people found
this helpful
I have both bought and sold through Jones Robinson, and found the professionalism throughout both processes exceptional. The stress of selling was much eased by Deborah's efficiency in keeping me regularly informed on all matters and Paul ensured I felt like a valued client at all times....
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Comment on agent fees
Extremely good.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Jacqui'
Jul 05,2017
0 people found
this helpful
Caroline Wright has been just brilliant, she is the most helpful and caring person I have ever met in this line of business....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Mat'
Jul 04,2017
0 people found
this helpful
So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, knowledgeable approach which was lacking with the other agents. The less pressured approach I found to my liking and I had confidence with leaving my first property sell with JR. The property sold in 3 days of being on the market and I accepted an offer above guide p...
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Comment on agent fees
Was more than happy with the fees as the service was so good.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Michael Simpson
By: 'Abby G'
Jun 28,2017
0 people found
this helpful
Jones Robinson helped us to achieve a sale at a difficult time for ourselves. The whole team work in a professional and friendly manner in their various roles and yet obviously work closely as a team so that the whole process runs like clockwork....
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Comment on agent fees
Quality and efficiency always worth that little extra.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Caroline Maddock
By: 'Family G'
Jun 28,2017
0 people found
this helpful
Caroline was a true professional in a kind and caring way, she was always on hand to answer questions or give advice on how to present our property to its full potential. She really did care about our house and our part in the process - We thank you very much....
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Comment on agent fees
The fees were in line with other agents in the area.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Michael Simpson
By: 'Jeff Lynes'
Jun 20,2017
0 people found
this helpful
Very efficient service, I was always notified of all developments at every stage of selling my house. Viewings were always on time with detailed feedback either by email or phone. Negotiations, exchange of contracts and completion all hassle free and professionally carried out....
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Comment on agent fees
good
Was this helpful? Yes
Jun 20,2017
Minithumbup
Poppy Watts
Paul Broomham
By: 'Edward Smith'
Jun 20,2017
0 people found
this helpful
My experience of Poppy and Paul so far has been very positive. They have responded to all of my queries promptly and with all the relevant information. I was always kept up to date with the progress of letting out the apartment. I would highly recommend their services to any new or existing customers....
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Comment on agent fees
Very good.
Was this helpful? Yes
Jun 07,2017
Minithumbup
Paul Evans
By: 'Mary and Allen'
Jun 07,2017
0 people found
this helpful
We would like to thank Paul and all the staff for selling our Bungalow. After 30 years there property selling has changed, but Paul was always on hand to answer questions and kept us regularly updated. Everything has gone amazingly smoothly with no hitches so thank you to all....
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Comment on agent fees
Excellent
Was this helpful? Yes
Jun 02,2017
Minithumbup
Laura Davenport
Deborah Tomlinson
By: 'Emma'
Jun 02,2017
0 people found
this helpful
Both Laura and Deborah were extremely helpful, understanding and easy to communicate with. I bought the property through them and I am continuing to use Jones Robinson to rent the property out....
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Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,500
  • Max: £999,950

Letting
  • Min: £0
  • Max: £305,000

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
64 0 113 11 280 0 76 2 13 4
Paul Hodgson Paul Hodgson
Director
78 reviews

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Deborah Tomlinson Deborah Tomlinson
155 reviews

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Charles Robinson Charles Robinson
30 reviews

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Paul Broomham Paul Broomham
Director
7 reviews

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Anna Lyons Anna Lyons
27 reviews

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Chloe Morey Chloe Morey
4 reviews

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Paul Evans Paul Evans
42 reviews

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David Jones David Jones
7 reviews

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Sara Robinson Sara Robinson
9 reviews

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Laura Davenport Laura Davenport
37 reviews

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Wendy Vincent Wendy Vincent
6 reviews

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Michael Simpson Michael Simpson
55 reviews

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Sian Cockerell Sian Cockerell
10 reviews

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Liz Alden - upload your photo Liz Alden
2 reviews

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Karen Ramsay Karen Ramsay
2 reviews

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James Oldring James Oldring
30 reviews

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Deborah Deborah
4 reviews

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Poppy  Watts Poppy Watts
Lettings Negotiatior
21 reviews

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Rachel Rachel
6 reviews

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Lisa Crayton Lisa Crayton
5 reviews

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Caroline Maddock Caroline Maddock
Valuer
13 reviews

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Oliver Neale Oliver Neale
1 reviews

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Beth Beth
1 reviews

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Paula Rudge - upload your photo Paula Rudge
2 reviews

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Nicky  - upload your photo Nicky
2 reviews

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Charlotte Moore - upload your photo Charlotte Moore
1 reviews

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Nicky Simpson - upload your photo Nicky Simpson
0 reviews

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Last updated at 2:31 PM 01/11/2017 by allAgents

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Last updated at 2:31 PM 01/11/2017 by allAgents

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