• Paul Hodgson
    Paul Hodgson
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    Deborah Tomlinson
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    Charles Robinson
  • Paul Broomham
    Paul Broomham
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    Anna Lyons
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    Chloe Morey
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    Paul Evans
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    David Jones
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    Sara Robinson
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    Laura Davenport
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    Wendy Vincent
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    Michael Simpson
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    Sian Cockerell
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    Liz Alden
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    Karen Ramsay
  • James Oldring
    James Oldring
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    Deborah
  • Poppy  Watts
    Poppy Watts
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    Rachel
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    Lisa Crayton
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    Caroline Wright
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    Oliver Neale
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    Beth
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Jones Robinson Estate Agents

118 Bartholomew Street Newbury
Berkshire
RG14 5DT

01635 35010
May 26,2017
Minithumbup
Laura Davenport
Poppy Watts
By:
May 26,2017
0 people found
this helpful
Laura and Poppy have provided us with a very efficient service when securing properties, proving very helpful and flexible with their approach...
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May 25,2017
Minithumbup
Anna Lyons
Poppy Watts
By:
May 25,2017
0 people found
this helpful
Jones Robinson have managed the rental of my property for many years and always deal promptly with any issues or any questions that I have. I'd particularly like to mention Anna, Poppy and Laura for their helpfulness....
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May 22,2017
Minithumbup
Poppy Watts
Laura Davenport
By:
May 22,2017
0 people found
this helpful
Great experience with Poppy and Laura. Very helpful and made sure all my queries were answered as soon as possible. They both made the process very simple....
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May 21,2017
Minithumbup
Laura Davenport
By:
May 21,2017
0 people found
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Great experience with Laura from moving in to looking for new tenants to take over the letting. Laura is really helpful and her communication has been great throughout...
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Comment on agent fees
Good
Was this helpful? Yes
May 19,2017
Minithumbup
Laura Davenport
By:
May 19,2017
0 people found
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Great first time experience With Laura davenport. So professional but yet so helpful. Made me at ease about everything. Overall fabulous agent....
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Comment on agent fees
Fair
Was this helpful? Yes
May 17,2017
Minithumbup
Poppy Watts
Laura Davenport
By:
May 17,2017
0 people found
this helpful
It was my first time ever dealing with "Jones Robinson" real estate agent. I was impressed by the very good and fast service I've had by the staff, Thanks so much to George, Poppy Watts, Laura Davenport, Paul Broomham, Charlotte Moore for their high professionalism and being so nice and friendly too. I also like the system that I can report issues from for maintenance, it is really easy and just few clicks and yes they get sorted quickly....
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Comment on agent fees
good
Was this helpful? Yes
May 17,2017
Minithumbup
Laura Davenport
By:
May 17,2017
0 people found
this helpful
All of my communications with Laura have been extremely helpful and her responses are very quick. Laura is very professional and personable and would highly recommend anyone to go and see Laura!...
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Was this helpful? Yes
May 17,2017
Minithumbup
Poppy Watts
By:
May 17,2017
0 people found
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Poppy was awesome as I looked for a place. Before I moved I had found a flat I loved and she was great about communicating with me about it, and when I arrived she was so helpful in getting me moved in very quickly and easily....
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Was this helpful? Yes
May 11,2017
Minithumbup
Laura Davenport
Laura Davenport
By:
May 11,2017
0 people found
this helpful
Great experience from Laura Davenport. This is the second time we are with the agent hopefully this time everything will go well as well . Razon dash...
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Comment on agent fees
Avarage
Was this helpful? Yes
May 10,2017
Minithumbup
Paul Evans
By:
May 10,2017
0 people found
this helpful
Great experience from start to finish! I sold and purchased through Jones Robinson and all of the staff were friendly, helpful & professional at all times. Paul Evans was my main point of contact but if ever he was out on appointments anyone in the team seemed to be able to just step in and answer any questions I had. Nothing was too much trouble and i would totally recommend them to anyone....
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Comment on agent fees
Average fees for my area.
Was this helpful? Yes
May 05,2017
Minithumbup
Deborah Tomlinson
Lisa Crayton
By:
May 05,2017
0 people found
this helpful
Deborah, Lisa and the whole team made the entire experience extremely straight forward and stress free. The most friendly and efficient agent we have dealt with over the past 20 years. Thank you Jones Robinson....
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Comment on agent fees
N/A
Was this helpful? Yes
May 02,2017
Minithumbup
Laura Davenport
Chloe Morey
By:
May 02,2017
0 people found
this helpful
I have now been using Jones Robinson Lettings for around fourteen years now and are very happy with the service they offer and their wealth of experience. Two of their staff that stand out to me are Laura and Chloe, Laura is great and efficient with dealing with the general issues that crop up and Chloe is like lightning to sort out any of my billing queries, so well done girls!!!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Paul Hodgson
By:
Apr 21,2017
0 people found
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Paul Hodgson and JR as a company has a different philosophy to sales of property that in my opinion works very well to all parties involved , - They are also very personable and quick to respond - from the start to finish , I liked the attitude from all the staff I dealt with , so I guess I just want to add that I would thoroughly recommend using these guys ....
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Comment on agent fees
Well I can't comment on fees as we always all want to pay less don't we ? They seem fair enough ...
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Apr 20,2017
Minithumbup
Anna Lyons
By:
Apr 20,2017
0 people found
this helpful
We rented via Jones for 4 and a half years and have had great service. Anna has been particularly brilliant. Super service and great help at checkout including dealing with the deposit being returned. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 19,2017
Minithumbup
Michael Simpson
By:
Apr 19,2017
2 people found
this helpful
For the first time I have found an estate agent who does exactly what he says he is going to do. Whatever my opinion of estate agents was previously Michael Simpson has completely changed that concept and Jones Robinson are extremely lucky to have him. The highest praise I can give you is that I would never use another agent for selling a house again. Thank you Michael and I will definitely recommend you to to anyone looking to sell a property in West Berkshire...
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Comment on agent fees
The one thing that definitely needs reviewing is the fees. 1% is fair 1.5% is not
Was this helpful? Yes
Apr 18,2017
Minithumbup
Laura Davenport
Sian Cockerell
By:
Apr 18,2017
0 people found
this helpful
Sian and Laura, and the rest of the team at Jones Robinson have consistently provided me with a really professional, couteous and prompt service in letting my house. Always suceeding in finding good tenants and taking care of the whole process from beginning to end, I have found them totally invaluable. Can't recommend them highly enough....
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Comment on agent fees
I have always found the fee structure fair and transparent.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Michael Simpson
Lisa Crayton
By:
Apr 12,2017
0 people found
this helpful
excellent all round service from all the staff that dealt with letting and sale.A special mention to Michael Simpson,and Lisa Clayton...
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Comment on agent fees
Fair charges
Was this helpful? Yes
Apr 07,2017
Minithumbup
Paul Evans
By:
Apr 07,2017
0 people found
this helpful
From my first contact with Paul Evans through the ongoing communications with his colleges, Deborah, Lisa, Rachel and James as they supported us through the protracted buying and selling process, I was never once in doubt about the honest help and support I would receive from Jones Robinson. They more than earned their fee, which was fair and reasonable for the work they did and I was very glad to be in the care of such professional and friendly people....
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Mar 29,2017
Minithumbup
Liz Alden
By:
Mar 29,2017
0 people found
this helpful
Liz at Jones Robinson is amazing, very professional but also very friendly, always available to care about us. From the begining all the enquiries have been responded very quickly and her assistance was offered as soon as any help was needed.She made us very comfortable too. I would truly recommend Liz and this company....
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Mar 27,2017
Minithumbup
Michael Simpson
By:
Mar 27,2017
1 people found
this helpful
Michael is a very calm and level headed presence in the rollercoaster of buying and selling a house. He was always professional prompt and extremely helpful, really listening to our requirements. Our experience with the rest of the team also reflect these values so very helpful and professional. The Sunday opening was a real bonus. Also like to add JR did every viewing unlike some agents where you end up doing them yourself...
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Comment on agent fees
You will find lower fees locally but value is a relative concept. We got in excess of our asking price and feel we got excellent value for money
Was this helpful? Yes
Mar 27,2017
Minithumbup
Michael Simpson
By:
Mar 27,2017
1 people found
this helpful
From the start, Michael at Jones Robinson has been very professional but has also made us feel as though we're receiving a personal service. He has been very quick to respond to any enquiries and has gone above and beyond for us. We found our perfect home and ours needed to sell quickly - we couldn't have done this without them or achieved the price we wanted. I would only ever use and recommend them in the future. My experience of a couple of other local agents didn't come close. A truly smooth...
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Comment on agent fees
Not the cheapest, but they certainly earn their money and work hard.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Poppy Watts
By:
Mar 22,2017
0 people found
this helpful
I have been with Jones Robinson for just under a year and the service has been great. I've always had positive prompt service from Jones Robinson. I would happily recommend this company to anyone who's look for the best service from estate agents....
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Comment on agent fees
The estate agents fees are in line with everyone else's.
Was this helpful? Yes
Mar 21,2017
Minithumbup
Poppy Watts
Beth
By:
Mar 21,2017
0 people found
this helpful
Poppy, Beth and Laura were extremely efficient and professional in helping us find a rental property for our family at short notice. Poppy was sensitive and considerate in understanding that it was important for us to find the right house when leaving our family home of 22 years. Good, prompt communication by the team which made making decisions much easier....
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Deborah Tomlinson
Michael Simpson
By:
Mar 21,2017
0 people found
this helpful
This is the 2nd time we have sold a property through Jones Robinson and it has always been an easygoing process. We are assured that our property will be marketed well. Michael was very supportive and understanding and listened to us at all times. Deborah is marvelous!! She most certainly goes over and beyond to help. We had such an awful time due to a chain collapsing and she did absolutely everything in her power to help us. She really is a wonder woman and we are ever so grateful for a...
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Comment on agent fees
Pricey but no different to what other high street agents are charging
Was this helpful? Yes
Mar 21,2017
Minithumbup
Laura Davenport
By:
Mar 21,2017
0 people found
this helpful
Laura was very helpful and found us a rental property that fitted all of our requirements. Jones Robinson has been very efficient at completing our references and getting all the paperwork to us, we would definitely use them again....
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Was this helpful? Yes
Mar 11,2017
Minithumbup
Anna Lyons
By:
Mar 11,2017
0 people found
this helpful
I find extremely important the relationship between the tenant and the estate agent. Having a family, I wanted to have a estate agent that would care about my comfort and my family's comfort. I learned about Jones Robinson from few friends that already worked with them and I found everyone at the Newbury's branch very helpful. With special to Anna Lyons who was always answering my requests promptly and in the best manner. I couldn't be happier with Jones Robinson's services. I recommend them to ...
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Comment on agent fees
Fees are the same as for all agents, but the services are exceptional.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Anna Lyons
By:
Mar 09,2017
0 people found
this helpful
Anna is always excellent, professional, and extremely helpful. She is the person that I can reply upon all the time. I really appreciate Anna's help and care that she put into the property & me as the tenant....
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Was this helpful? Yes
Mar 02,2017
Minithumbup
Laura Davenport
By:
Mar 02,2017
0 people found
this helpful
Laura and her team understood exactly what we wanted and quickly found just the right tenants for us. Altogether a very satisfactory performance....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 02,2017
Minithumbup
Paul Hodgson
Laura Davenport
By:
Mar 02,2017
1 people found
this helpful
I can not thank Laura and paul enough. I would not hesitate at all to recommend Jones Robinson. From day one they gave me honest advice and so many great options to do with my property with my best interest in mind. I put them in a very difficulty position with wanting to rent out my property but only giving them a very small time frame. Which they succseed and excelled themselves with finding me tenants amazing tenants at such short notice. I was able to contact them with any worries and querie...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Michael Simpson
Wendy Vincent
By:
Feb 28,2017
0 people found
this helpful
Very positive experience working with Michael. Very communicative, gave very open and honest advice, kept me up to date with all proceedings and was very timely in his communication. I had no doubts that he would support me with the sale of my property and fully trusted all his guidence with the process. He was supported by Wendy who organised all my viewings, and then the updates following the viewings and was always available if I had any questions. I would not hesitate to reccomend them to fr...
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Comment on agent fees
Good- i have no issue with the fees, in fact they are very competative in the Thatcham/Newbury
Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,500
  • Max: £925,000

Letting
  • Min: £0
  • Max: £261,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
61 0 113 11 256 0 73 2 12 4
Paul Hodgson Paul Hodgson
Director
73 reviews

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Deborah Tomlinson Deborah Tomlinson
143 reviews

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Charles Robinson Charles Robinson
30 reviews

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Paul Broomham Paul Broomham
Director
6 reviews

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Anna Lyons Anna Lyons
27 reviews

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Chloe Morey Chloe Morey
4 reviews

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Paul Evans Paul Evans
39 reviews

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David Jones David Jones
7 reviews

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Sara Robinson Sara Robinson
8 reviews

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Laura Davenport Laura Davenport
36 reviews

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Wendy Vincent Wendy Vincent
5 reviews

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Michael Simpson Michael Simpson
48 reviews

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Sian Cockerell Sian Cockerell
10 reviews

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Liz Alden - upload your photo Liz Alden
2 reviews

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Karen Ramsay Karen Ramsay
2 reviews

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James Oldring James Oldring
29 reviews

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Deborah Deborah
4 reviews

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Poppy  Watts Poppy Watts
Lettings Negotiatior
18 reviews

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Rachel Rachel
6 reviews

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Lisa Crayton Lisa Crayton
4 reviews

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Caroline Wright Caroline Wright
6 reviews

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Oliver Neale Oliver Neale
1 reviews

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Beth Beth
1 reviews

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