Jones Robinson Estate Agents - Newbury, RG14 - Reviews

5 star

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4 star

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Customer Reviews

Showing 1-30 of 549

5 Star Review

Aug 18,2017

Paul Evans

Deborah Tomlinson

By: 'AndyH'

Aug 18,2017

Services: Sales (as a Vendor)
Sold price: £339000
Would you recommend?: Yes
Postcode: RG19

Sales (as a Vendor)
Sold price: £339000
Postcode: RG19

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The service and experience dealing with Jones Robinson was excellent. Paul is the Professional's Professional - level headed, realistic, and not one to overstate. Everything is clear and to the point and his guidance was rock solid. Deborah's unique skill is to be able to forge relationships with everyone involved - whether this is buyers, solicitors or whomsoever - and gain their trust. She always seems to be able to find out exactly where everyone is in the process and is able to continuousl...
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Comment on agent fees

Fair, given the high levels of interaction and care they provide.

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5 Star Review

Aug 12,2017

Laura Davenport

Poppy Watts

By: 'Andrew & Jo Muir'

Aug 12,2017

Services: Lettings (as a Landlord)
Sold price: £305000
Would you recommend?: Yes
Postcode: Rg20

Lettings (as a Landlord)
Sold price: £305000
Postcode: Rg20

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We have used JR before and that's why we chose them again to manage our rental property. The staff are all very helpful and professional. We have mainly dwelt with Laura and Poppy which has been effortless on our behalf as they are always very proactive. If either are engaged with other clients the other members of staff have also been extremely helpful. We are delighted with the service which JR provide and intend to continue to use their services with future properties, thank you!...
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5 Star Review

Aug 04,2017

Michael Simpson

By: 'J Anderson'

Aug 04,2017

Services: Sales (as a Vendor)
Sold price: £348000
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Sold price: £348000
Postcode: RG14

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We received an excellent service from Jones Robinson. Michael was always friendly and personable- he was also constantly available at the end of the phone if we needed to ask any questions- if he wasn't in then he replied to emails as soon as he could. All staff that we dealt with were professional and helpful....
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Comment on agent fees

The fees are higher than other agencies but you do receive an extremely good service for this.

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5 Star Review

Jul 31,2017

Wendy Vincent

Lisa Crayton

By: 'Georgie Sturt'

Jul 31,2017

Services: Buying agent
Sold price: £370000
Would you recommend?: Yes
Postcode: RG20

Buying agent
Sold price: £370000
Postcode: RG20

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I couldn't be happier with the service we received from Jones Robinson's. They made the whole process so simple and answered all my questions no matter how silly. If they couldn't answer my question they would find someone who could. The house is perfect and they were the only estate agents that actually listened to what we were looking for rather than just sending us tons of houses that we weren't interested in just to make a sale. The whole experience was a lot more personal and made buying ou...
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5 Star Review

Jul 17,2017

Paul Hodgson

By: 'Trevor Yeoman'

Jul 17,2017

Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Postcode: RG14

1 people found
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I have sold two properties recently via Paul Hodgson and the Jones Robinson Team. The skills, knowledge and customer service provided are exceptional. I strongly recommend as the best Estate Agents in West Berkshire....
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Comment on agent fees

Fees are reasonable-the service exceptional-so represents great value.

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5 Star Review

Jul 13,2017

Deborah Tomlinson

Paul Hodgson

By: 'RodneyCusack'

Jul 13,2017

Services: Sales (as a Vendor)
Sold price: £550000
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Sold price: £550000
Postcode: RG14

0 people found
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I have both bought and sold through Jones Robinson, and found the professionalism throughout both processes exceptional. The stress of selling was much eased by Deborah's efficiency in keeping me regularly informed on all matters and Paul ensured I felt like a valued client at all times....
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Comment on agent fees

Extremely good.

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5 Star Review

Jul 05,2017

Caroline Wright

Deborah Tomlinson

By: 'Jacqui'

Jul 05,2017

Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG14

Sales (as a Buyer)
Postcode: RG14

0 people found
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Caroline Wright has been just brilliant, she is the most helpful and caring person I have ever met in this line of business....
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Comment on agent fees

Good

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5 Star Review

Jul 04,2017

Caroline Wright

Deborah Tomlinson

By: 'Mat'

Jul 04,2017

Services: Sales (as a Vendor)
Sold price: £205000
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Sold price: £205000
Postcode: RG14

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So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, knowledgeable approach which was lacking with the other agents. The less pressured approach I found to my liking and I had confidence with leaving my first property sell with JR. The property sold in 3 days of being on the market and I accepted an offer above guide p...
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Comment on agent fees

Was more than happy with the fees as the service was so good.

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5 Star Review

Jun 28,2017

Michael Simpson

By: 'Abby G'

Jun 28,2017

Services: Sales (as a Vendor)
Sold price: £355000
Would you recommend?: Yes
Postcode: RG20

Sales (as a Vendor)
Sold price: £355000
Postcode: RG20

0 people found
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Jones Robinson helped us to achieve a sale at a difficult time for ourselves. The whole team work in a professional and friendly manner in their various roles and yet obviously work closely as a team so that the whole process runs like clockwork....
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Comment on agent fees

Quality and efficiency always worth that little extra.

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5 Star Review

Jun 28,2017

Caroline Wright

By: 'Family G'

Jun 28,2017

Services: Sales (as a Vendor)
Sold price: £285000
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Sold price: £285000
Postcode: RG14

0 people found
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Caroline was a true professional in a kind and caring way, she was always on hand to answer questions or give advice on how to present our property to its full potential. She really did care about our house and our part in the process - We thank you very much....
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Comment on agent fees

The fees were in line with other agents in the area.

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5 Star Review

Jun 20,2017

Michael Simpson

By: 'Jeff Lynes'

Jun 20,2017

Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: rg14

Sales (as a Vendor)
Sold price: £350000
Postcode: rg14

0 people found
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Very efficient service, I was always notified of all developments at every stage of selling my house. Viewings were always on time with detailed feedback either by email or phone. Negotiations, exchange of contracts and completion all hassle free and professionally carried out....
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Comment on agent fees

good

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5 Star Review

Jun 20,2017

Poppy Watts

Paul Broomham

By: 'Edward Smith'

Jun 20,2017

Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: rg1

Lettings (as a Landlord)
Rent PCM: £800
Postcode: rg1

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My experience of Poppy and Paul so far has been very positive. They have responded to all of my queries promptly and with all the relevant information. I was always kept up to date with the progress of letting out the apartment. I would highly recommend their services to any new or existing customers....
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Comment on agent fees

Very good.

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5 Star Review

Jun 07,2017

Paul Evans

By: 'Mary and Allen'

Jun 07,2017

Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG18

Sales (as a Vendor)
Postcode: RG18

0 people found
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We would like to thank Paul and all the staff for selling our Bungalow. After 30 years there property selling has changed, but Paul was always on hand to answer questions and kept us regularly updated. Everything has gone amazingly smoothly with no hitches so thank you to all....
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Comment on agent fees

Excellent

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5 Star Review

Jun 02,2017

Laura Davenport

Deborah Tomlinson

By: 'Emma'

Jun 02,2017

Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG14

Sales (as a Buyer)
Postcode: RG14

0 people found
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Both Laura and Deborah were extremely helpful, understanding and easy to communicate with. I bought the property through them and I am continuing to use Jones Robinson to rent the property out....
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5 Star Review

May 30,2017

Laura Davenport

Poppy Watts

By: 'Rohit S'

May 30,2017

Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: RG14

Lettings (as a Tenant)
Rent PCM: £775
Postcode: RG14

0 people found
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Hi, I have been connected to Jones Robinson for more than an year now. Laura and Poppy have been helpful in their own ways. Be it communication with Owner or any thing we needed or the mess i created while checking out, it was handled professionally and friendly manner....
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5 Star Review

May 30,2017

Deborah Tomlinson

Caroline Wright

By: 'Jane'

May 30,2017

Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG18

Sales (as a Vendor)
Postcode: RG18

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Caroline dealt very efficiently with the sale of the property and we were looked after by Deborah after that. She was extremely helpful during the sale process and kept us well informed throughout. Friendly service. Thank you....
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5 Star Review

May 29,2017

Laura Davenport

Poppy Watts

By: 'Emma'

May 29,2017

Services: Lettings (as a Tenant)
Rent PCM: £890
Would you recommend?: Yes
Postcode: Rg19

Lettings (as a Tenant)
Rent PCM: £890
Postcode: Rg19

0 people found
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Great service and great communication from both Laura and Poppy. They have been super helpful in helping me get my first rental property,...
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Comment on agent fees

Agents were pretty standard.

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5 Star Review

May 26,2017

Laura Davenport

Poppy Watts

By: 'Clive Cox'

May 26,2017

Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG17

Lettings (as a Tenant)
Postcode: RG17

0 people found
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Laura and Poppy have provided us with a very efficient service when securing properties, proving very helpful and flexible with their approach...
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5 Star Review

May 25,2017

Anna Lyons

Poppy Watts

By: 'Chris'

May 25,2017

Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG14

Lettings (as a Landlord)
Postcode: RG14

0 people found
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Jones Robinson have managed the rental of my property for many years and always deal promptly with any issues or any questions that I have. I'd particularly like to mention Anna, Poppy and Laura for their helpfulness....
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5 Star Review

May 22,2017

Poppy Watts

Laura Davenport

By: 'Marc'

May 22,2017

Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: RG14

Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG14

0 people found
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Great experience with Poppy and Laura. Very helpful and made sure all my queries were answered as soon as possible. They both made the process very simple....
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4 Star Review

May 21,2017

Laura Davenport

By: 'Chloe Embling'

May 21,2017

Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: Rg17

Lettings (as a Tenant)
Rent PCM: £850
Postcode: Rg17

0 people found
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Great experience with Laura from moving in to looking for new tenants to take over the letting. Laura is really helpful and her communication has been great throughout...
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Comment on agent fees

Good

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5 Star Review

May 19,2017

Laura Davenport

By: 'Megan Gregory'

May 19,2017

Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: 2NN

Lettings (as a Tenant)
Rent PCM: £850
Postcode: 2NN

0 people found
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Great first time experience With Laura davenport. So professional but yet so helpful. Made me at ease about everything. Overall fabulous agent....
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Comment on agent fees

Fair

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5 Star Review

May 17,2017

Poppy Watts

Laura Davenport

By: 'Osama'

May 17,2017

Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: RG14

Lettings (as a Tenant)
Rent PCM: £875
Postcode: RG14

0 people found
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It was my first time ever dealing with "Jones Robinson" real estate agent. I was impressed by the very good and fast service I've had by the staff, Thanks so much to George, Poppy Watts, Laura Davenport, Paul Broomham, Charlotte Moore for their high professionalism and being so nice and friendly too. I also like the system that I can report issues from for maintenance, it is really easy and just few clicks and yes they get sorted quickly....
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Comment on agent fees

good

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5 Star Review

May 17,2017

Laura Davenport

By: 'Claire Pasty'

May 17,2017

Services: Admin
Would you recommend?: Yes
Postcode: RG14

Admin
Postcode: RG14

0 people found
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All of my communications with Laura have been extremely helpful and her responses are very quick. Laura is very professional and personable and would highly recommend anyone to go and see Laura!...
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5 Star Review

May 17,2017

Poppy Watts

By: 'Azaria'

May 17,2017

Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG17

Lettings (as a Tenant)
Postcode: RG17

0 people found
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Poppy was awesome as I looked for a place. Before I moved I had found a flat I loved and she was great about communicating with me about it, and when I arrived she was so helpful in getting me moved in very quickly and easily....
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5 Star Review

May 11,2017

Laura Davenport

By: 'Razon dash'

May 11,2017

Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: Rg14

Lettings (as a Tenant)
Rent PCM: £725
Postcode: Rg14

0 people found
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Great experience from Laura Davenport. This is the second time we are with the agent hopefully this time everything will go well as well . Razon dash...
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Comment on agent fees

Avarage

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5 Star Review

May 10,2017

Paul Evans

By: 'LT'

May 10,2017

Services: Sales (as a Vendor)
Sold price: £325000
Would you recommend?: Yes
Postcode: RG14

Sales (as a Vendor)
Sold price: £325000
Postcode: RG14

0 people found
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Great experience from start to finish! I sold and purchased through Jones Robinson and all of the staff were friendly, helpful & professional at all times. Paul Evans was my main point of contact but if ever he was out on appointments anyone in the team seemed to be able to just step in and answer any questions I had. Nothing was too much trouble and i would totally recommend them to anyone....
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Comment on agent fees

Average fees for my area.

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5 Star Review

May 05,2017

Deborah Tomlinson

Lisa Crayton

By: 'Paul & Eva'

May 05,2017

Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG14

Sales (as a Buyer)
Postcode: RG14

0 people found
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Deborah, Lisa and the whole team made the entire experience extremely straight forward and stress free. The most friendly and efficient agent we have dealt with over the past 20 years. Thank you Jones Robinson....
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Comment on agent fees

N/A

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5 Star Review

May 02,2017

Laura Davenport

Chloe Morey

By: 'Propserv'

May 02,2017

Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG20

Lettings (as a Landlord)
Postcode: RG20

0 people found
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I have now been using Jones Robinson Lettings for around fourteen years now and are very happy with the service they offer and their wealth of experience. Two of their staff that stand out to me are Laura and Chloe, Laura is great and efficient with dealing with the general issues that crop up and Chloe is like lightning to sort out any of my billing queries, so well done girls!!!!...
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Comment on agent fees

Good.

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5 Star Review

Apr 21,2017

Paul Hodgson

By: 'Rossco'

Apr 21,2017

Services: Sales (as a Vendor)
Sold price: £245000
Would you recommend?: Yes
Postcode: Rg14

Sales (as a Vendor)
Sold price: £245000
Postcode: Rg14

0 people found
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Paul Hodgson and JR as a company has a different philosophy to sales of property that in my opinion works very well to all parties involved , - They are also very personable and quick to respond - from the start to finish , I liked the attitude from all the staff I dealt with , so I guess I just want to add that I would thoroughly recommend using these guys ....
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