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Jones Robinson Estate Agents

118 Bartholomew Street Newbury
Berkshire
RG14 5DT

01635 35010

Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
0 people found
this helpful
The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
Featured Review
0 people found
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As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
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I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
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Comment on agent fees
I think the fees are fare for the service given..
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
0 people found
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Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
0 people found
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My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
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Comment on agent fees
Appropriate for the service provided
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
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My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing through to the conveyance stage communication was excellent and I was constantly kept up to date. I would recommend Jones Robinson whose knowledge and experience were invaluable....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
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Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
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We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and resulted in us achieving the best possible price for our property. I would certainly recommend Jones Robinson to friends....
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Oct 24,2016
Minithumbup
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Oct 24,2016
0 people found
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We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and even drew out a plan. This level of care makes me feel sure that when the time comes to sell we would strongly consider marketing our house with Jones Robinson....
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
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Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally and everybody did what they said they would do. The service received from Jones Robinson far exceeded my expectations....
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Comment on agent fees
The fees were fractionally higher than others who quoted but I am confident the sale price achieved and the professional service received made them worth every penny.
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of the house....
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Comment on agent fees
Very reasonable
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
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Excellent service finding tenants. Laura is a helpful knowledgeable person with a strong positive helpful attitude and broad market knowledge. She is always quick to respond....
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Comment on agent fees
Fair
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of weeks...
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Comment on agent fees
good to fair
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
I have not moved house in over 30 years but Michael Simpson was very reassuring throughout the whole process and together with Deborah made the whole process run very smoothly. The whole team were extremely helpful and I would definitely recommend Jones Robinson to anyone wishing to sell their house. Thank you to everybody....
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Comment on agent fees
They are not the cheapest Agent but because they are very good it is worth paying a little extra.
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
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Thank you once again for continued high standard of care and efficiency extended - this time by the Lettings team. Faultless as always!...
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Comment on agent fees
good
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
1 people found
this helpful
Once again a splendid service from Paul Hodgson & his team. From Valuation to completion his team have worked to make this sale as stress free as possible. Excellent communication, service & advice given at all times....
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Aug 28,2016
Minithumbup
By:
Aug 28,2016
0 people found
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A huge thank you to the team at Jones Robinson for a superbly professional job in selling our home in Paddock Road Newbury. Paul Evans came out to value our property and did an amazingly thorough job in preparing us for the sale. The valuation was in fact only a small part of the prep given. We needed to both sell quickly but get the best price and the JR team set about to make that happen. Suffice it to say they came up trumps and our sale and purchase ran smoothly over the next 10 weeks. We h...
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Comment on agent fees
Fair and competitive
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and efficiently...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
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Extremely happy with the service provided by Jones Robinson. Micheal Simpson was very reassuring throughout the whole process. Every stage was completed swiftly and would highly recommend Jones Robinson. Big thank you to Paul Broomhall for his help also....
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Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
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Just a quick note to say a big thank you to Jones Robinson for their help in buying our wonderful new home and selling my flat. James was especially helpful and went that extra mile to try and get us booked in on the many viewings we had with you guys ! All the team were knowledgeable especially as we always had lots of questions , thanks to you all we got there in the end ( 50 houses later!!) Also a thank you to Paul and Caroline for securing a quick sale on my flat, they kept me up to date ...
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Comment on agent fees
Fees are fair in comparison to other agents
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Paul first valued our house in 2015, but we were unable to proceed due to a family bereavement. There was no hassle and we were very happy to ask for an updated quote in January 2016. Paul was always polite and courteous and kept us fully informed at all stages of the sale, which was so helpful....
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Comment on agent fees
Could always have been less but no more than the market rate.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Very happy with the service we received from the staff at Jones Robinson. Paul Evans made the whole process very easy for us, from the valuation through to the accepting the offer. We would definitely use them in the future and recommend them....
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Comment on agent fees
Market vaule
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Extremely happy with the outcome of selling our house. Found all staff at jones Robinson very professional , friendly and helpful, from the initial meeting with Paul hodgson, the team of ladies running the viewings and the office staff. Would use them again!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
As a buyer Regular contact, easy to get hold of. Always kept us in the loop and made visits to the property easy for us....
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Paul provided good advice on marketing our property, he listened to our requirements and discussed his proposals, and we achieved our objectives. We received good feedback during the marketing period, as we were not usually around. Both Paul & Deborah were responsive to our questions during the sales process....
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Comment on agent fees
Whilst not the cheapest, provided good value for the service offered.
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
I would like to make this 5 star review for Deborah Tomlinson who went the extra mile when I purchased my first property through Jones Robinson. With anything, there is always room for improvement - would be good for communication to improve for other staff members but Deborah was always there and very helpful!...
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Efficient, Smart, Friendly staff, always return calls promptly and keep you informed. On time for viewings, have good knowledge of the properties they show you....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Moving from abroad , it was very pleasant to be guided by the team, all was clear and fast. Good job !...
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Comment on agent fees
Fees are on average price .
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
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Great experience marketing my property with Jones Robinson and on subsequent viewings as well, I would highly recommend. Particular shout outs to Caroline Wright, James Oldring, Karen Ramsey and Lisa Crayton....
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Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
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The Jones Robinson Team have been fab! Michael, in particular has been simply amazing throughout the process of selling my property; taking the pain out of a potentially stressful time! He is an absolute professional; but more than that, he is patient, respectful, kind and empathic. I could not possibly give greater praise; Michael is an absolute credit to JR...
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Comment on agent fees
Very reasonable, in light of the high quality service provided.
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
The team at Jones Robinson were simply fantastic throughout our home buying adventure. In particular they were always quick to respond to our queries, were always willing to find out the answers to our questions and they were really good at explaining the process to us so we didn't feel lost at any stage. We have had a really happy experience buying our first property and I would highly recommend Jones Robinson to first time buyers!...
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
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Just purchased a property with Jones Robinson. What a great team! From our first conversations making viewing bookings with James, Lisa and Rachel right through the offers stage with Michael and the final completion with Deborah (who worked tirelessly with duty above and beyond) we have been thoroughly impressed with the standard of professionalism, helpfulness and support shown to us by everyone involved. We cannot recommend them highly enough. Thanks to all of you. Nick & Liz...
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Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
From start to finish the Jones Robinson team at Newbury were very knowledgeable, approachable and understanding to my particular situation. They kept me updated regularly and helped me along the way through to completion. I chose them for their reputation, and would happily use them again. Highly recommended. Many thanks....
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Comment on agent fees
1.5% wasn't the cheapest around but you pay for what you get.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
I knew of Jones Robinson as I'd had a family member by they're house through them so I was pleased when our property came up on they're website. This was my fiancé and i's first step on the property ladder and the guys at Joned Robinson made it a very stress free and easy process. I was recommended Jones Robinson and I would also recommend them after buying my first home through them. Great agents, great team....
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Comment on agent fees
The agents fees where absolutely fine, we were using a finacial advisors to help us with our mortgage process. With that cost as well the estate agents fees where hardly noticed so that tells you how reasonable they were.
Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,500
  • Max: £925,000

Letting
  • Min: £0
  • Max: £261,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
55 0 99 11 243 0 72 2 10 4
Paul Hodgson - no image available Paul Hodgson
Director
70 reviews

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Marc Gregory - upload your photo Marc Gregory
16 reviews

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Richard Login - upload your photo Richard Login
9 reviews

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Deborah Tomlinson - upload your photo Deborah Tomlinson
140 reviews

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Charles Robinson - upload your photo Charles Robinson
30 reviews

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Paul Broomham Paul Broomham
Director
6 reviews

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Anna Lyons - upload your photo Anna Lyons
23 reviews

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Hollie Howe - upload your photo Hollie Howe
5 reviews

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Vicky Broadbank - upload your photo Vicky Broadbank
1 reviews

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Chloe Morey - upload your photo Chloe Morey
3 reviews

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Paul Evans - upload your photo Paul Evans
37 reviews

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David Jones - upload your photo David Jones
7 reviews

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Sara Robinson - upload your photo Sara Robinson
8 reviews

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Chris Trinder - upload your photo Chris Trinder
1 reviews

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Laura Davenport - upload your photo Laura Davenport
23 reviews

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Wendy Ecton - upload your photo Wendy Ecton
3 reviews

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nicola taylor - upload your photo nicola taylor
13 reviews

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Sarah Lanes - upload your photo Sarah Lanes
6 reviews

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Emily Taylor - upload your photo Emily Taylor
5 reviews

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Louise Varney - upload your photo Louise Varney
2 reviews

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Maureen Sopper - upload your photo Maureen Sopper
1 reviews

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Kelly  - upload your photo Kelly
5 reviews

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William Burrows - upload your photo William Burrows
2 reviews

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Wendy Vincent - upload your photo Wendy Vincent
4 reviews

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Chloe Clark - upload your photo Chloe Clark
7 reviews

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Scott McBain - upload your photo Scott McBain
1 reviews

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Paul Kershaw - upload your photo Paul Kershaw
1 reviews

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Joel Knights - upload your photo Joel Knights
4 reviews

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Michael Simpson - upload your photo Michael Simpson
39 reviews

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Ben Coates - upload your photo Ben Coates
4 reviews

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Danica Waistell - upload your photo Danica Waistell
3 reviews

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Sian Cockerell - upload your photo Sian Cockerell
9 reviews

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Liz Alden - upload your photo Liz Alden
1 reviews

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Alex Harrison - no image available Alex Harrison
Property Manager
4 reviews

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Karen Ramsay - upload your photo Karen Ramsay
2 reviews

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James Oldring James Oldring
29 reviews

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Deborah  - upload your photo Deborah
4 reviews

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Poppy  Watts - no image available Poppy Watts
Lettings Negotiatior
11 reviews

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Lynn Clifton - upload your photo Lynn Clifton
1 reviews

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Rachel  - upload your photo Rachel
5 reviews

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Lisa Crayton - upload your photo Lisa Crayton
2 reviews

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Caroline Wright - upload your photo Caroline Wright
5 reviews

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