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    Paula Rudge
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    Charles Robinson
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    Karen Reade
  • Toyah Leonard
    Toyah Leonard
  • Joanne Schedler
    Joanne Schedler
No description for branch.
Jones Robinson Estate Agents

Market Place Lambourn
Berkshire
RG17 8XU

01488 73337
Nov 07,2017
Minithumbup
Toyah Leonard
By: 'Nicola'
Nov 07,2017
0 people found
this helpful
I never normally write reviews but feel in this instance I should. Toyah at Jones Robinson has so far made buying our new home a fun and positive experience. I have had to deal with few agents in the last few weeks and have felt totally underwhelmed at the attitude I have been shown. Toyah and all the staff I have spoken to have been helpful, curteous and above all honest which is hard to find. I would recommend to anyone who is looking to sell their home in this area to give these guys a ca...
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Was this helpful? Yes
Nov 03,2017
Minithumbup
Charles Robinson
Toyah Leonard
By: 'Zanie'
Nov 03,2017
0 people found
this helpful
Joanne and Toyah have been a delight to deal with, efficient and hardworking yet sympathetic in a hard decision selling our lovely Home. Also we're great in negotiation and found the right couple to buy our home....
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Comment on agent fees
Agents fees were good
Was this helpful? Yes
Oct 20,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Chris Howard'
Oct 20,2017
0 people found
this helpful
The customer service and knowledge of the local area was absolutely outstanding. Both Joanne and Toyah were super friendly from the start and I have come away delighted both in the advice I received and the final outcome. They took me through every step carefully and they completely followed through on the expectations they gave me at the start of the process. The process was so swift and efficient and I am a happy seller. I sense the buyers had an equally smooth experience as the whole transact...
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Comment on agent fees
Good. As I was confident in the estate agent I was solely with them and the fee was reflected in this and very reasonable.
Was this helpful? Yes
Oct 07,2017
Minithumbup
Toyah Leonard
By: 'Dennis'
Oct 07,2017
0 people found
this helpful
I am sure, that without the enthusiasm, professionalism and commitment by Toyah, to selling my property, I would still be waiting for the property to sell. I have nothing but the highest regard and praise fro the work she has done and I am very grateful for all her hard work....
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Comment on agent fees
More expensive than purple bricks, but purple bricks doesn't have Toyah working for them
Was this helpful? Yes
Oct 03,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Peter and Louise Methven'
Oct 03,2017
0 people found
this helpful
Joanne and Toyah provided a highly professional and friendly service and we could not recommend them enough. We can honestly say we wouldn't be in our new home without Joanne's advice and guidance. She matched our requirements (including ones we hadn't expressed) to enable us to find our forever home. They also made selling our previous home a simple and straight forward process....
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Comment on agent fees
Jones Robinson were clear and upfront about their costs from the initial meeting, and that was what we were charged.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Charlotte'
Sep 05,2017
0 people found
this helpful
Fantastic service from start to finish. Answered any questions we had along the way no matter how big or small and we were constantly updated with progress. Would definitely recommend....
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Aug 31,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'kelvin'
Aug 31,2017
0 people found
this helpful
Toyah Leonard / and Joanne Schedler ,they have been great all the way along I would Recommend the Girls to anybody , Great service phoning each week telling you stage by stage what is happening with the sale .I have been buying homes all my life 14 in all and this is been the best Agent i have ever used ,...
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Comment on agent fees
good
Was this helpful? Yes
Jul 19,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Richard and Meg Brown'
Jul 19,2017
0 people found
this helpful
Buying and selling houses is a tricky and exhausting business! Our recent sale/purchase scenario was no exception. In the midst of our confusion and frustration, when circumstances and stories changed almost daily, there were two people we knew we could rely on - Joanne, who had set up our sale and marketed the successful deal swiftly and efficiently, and Toyah, who showed a tenacious quality in regularly checking on progress at both ends of the deal. Very well done ladies!!! You handled the...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 16,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Holly'
Jun 16,2017
0 people found
this helpful
The purchase of our house in Lambourn was our first and certainly not an easy one but Jones Robinson, particularly Toyah, were absolutely fantastic: so kind, helpful, approachable and, above all, honest. Throughout the looking and buying process you come across a lot of different people who don't seem to make the process any easier however we could always rely on Toyah and Jo to be attentive and helpful. I would certainly recommend Jones Robinson as the best Estate Agents we came across....
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Jun 15,2017
Minithumbup
Toyah Leonard
By: 'Chris'
Jun 15,2017
1 people found
this helpful
Toyah was absolutely excellent. She ensured that the sale went through second time round after the first purchaser had to withdraw. Nothing was too much trouble, and her positive approach was greatly appreciated. She liaised with me, the buyers and the solicitors to make sure that everything was going to plan and that any issues were dealt with very quickly. Outstanding work....
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Comment on agent fees
At 1.5% they are quite high, but JR had to do a lot of work. I'm not 100% sure about the "offers over" approach in this market (Not Toyah's decision).
Was this helpful? Yes
Jun 03,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Jenny Hutchinson'
Jun 03,2017
0 people found
this helpful
A fantastic service from these ladies. They both worked tirelessly to sell our house. They were both very professional in their approach and were an absolute pleasure to deal with. Always polite helpful, friendly and efficient. We would strongly recommend your agency to other sellers....
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Comment on agent fees
Fees as expected
Was this helpful? Yes
May 13,2017
Minithumbup
Joanne Schedler
By: 'Cherie Smartt'
May 13,2017
0 people found
this helpful
Joanne was extremely informative and helpful during both our visits to the property. Joanne kept in touch after the offer was accepted and helped us with any further requirements we had....
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May 12,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Shirley Newman'
May 12,2017
0 people found
this helpful
Joanne and Toyah are a very professional team. They kept me updated on my sale at all times. I would certainly recommend them. Brilliant service!...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 21,2017
Minithumbup
Toyah Leonard
By: 'Helen and Alex'
Apr 21,2017
0 people found
this helpful
Just completed this morning and the first thing I must do is thank Toyah for her outstanding service! She was amazing at constantly chasing people and fantastic at getting everything together for us. We couldn't have gone through this quite stressful process without her. Toyah went above and beyond for us and she knows how much we appreciate her for it....
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Apr 04,2017
Minithumbup
Toyah Leonard
By: 'Newport'
Apr 04,2017
0 people found
this helpful
We found Toyah very friendly, professional and always on the case. We could always contact her and rely on her to keep us up to speed and to chase solicitors, she is a real credit to Jones Robinson....
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Mar 21,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Geoff and Judy Yates'
Mar 21,2017
0 people found
this helpful
Jo and Toyah were both very helpful and they helped us every step of the way with our house move. We didn't hesitate to ring them for advice as they both made us so comfortable and they were so friendly. We would recommend them with both buying and selling....
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Comment on agent fees
Good very competitive
Was this helpful? Yes
Feb 15,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'KH'
Feb 15,2017
0 people found
this helpful
Jones Robinson certainly provide an excellent service. Both Jo and Toyah couldn't have been more helpful, with Toyah going the extra mile to hurry solicitors procedures and keep in regular touch. Excellent communication. Highly recommended....
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Feb 11,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Chris and Linda'
Feb 11,2017
0 people found
this helpful
We found both Toyah and Joanne to be extremely helpful and professional through the whole process of buying the property we wanted. We were kept up to date on a regular basis which we greatly appreciated. Our experience in dealing with Jones Robinson was a very good one and we would heartily recommend them whether you are buying or selling ....
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Comment on agent fees
No comment - we were buyers.
Was this helpful? Yes
Jan 10,2017
Minithumbup
Toyah Leonard
By: 'K'
Jan 10,2017
0 people found
this helpful
I would not hesitate to recommend Jones Robinson. Toyah you are one in a million, fantastic communication and on the ball! Thankyou so much, I'm so pleased with the service you have provided us....
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Was this helpful? Yes
Jan 05,2017
Minithumbup
Toyah Leonard
By: 'Felicity Harper'
Jan 05,2017
0 people found
this helpful
Toyah has gone above and beyond throughout this process, from the first offer, when she stayed in the office after 6pm on a Friday to give me an answer, through chasing both sides solicitors to achieve my very tight timescale requirements, to a final congratulatory call after completion. There were many times I was wondering 'whats going on' and the phone would ring - it was Toyah, letting me know the progress, also each time I called the phone was answered and my mind at ease. My first property...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Purchaser'
Jan 04,2017
0 people found
this helpful
We bought a property bring marketed by Jones Robinson for my mother. Joanne and Toyah were bother very helpful through a fairly drawn out process...not their fault! They liaised well with the vendor and the solicitors....
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Comment on agent fees
no fee paid we were the buyers
Was this helpful? Yes
Dec 30,2016
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Alex Anns'
Dec 30,2016
0 people found
this helpful
Sold my mothers property and I cannot praise the lovely 2 ladies that I had the pleasure of dealing with. Very professional and absolutely fantastic. They kept me upto date regularly and any problems or questions were dealt with quickly. Thank you so much....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Tim Howard'
Dec 23,2016
0 people found
this helpful
So often estate agents are portrayed in a poor light, stories are abound, telling tales of woeful customer service, poor communication and financially driven. So it was to my surprise and delight that we happened to purchase our property through Jones Robinson and in particular having the pleasure to deal with Jo and Toyah. I can not praise these ladies high enough, their communication has been absolutely fantastic and their professionalism exemplary. I feel they have taken much of the stres...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Kayleigh V'
Dec 08,2016
0 people found
this helpful
I dealt with Joanne and Toyah from the Lambourn office. As a first time buyer I was nervous and unsure of the process etc. They gave me excellent advice and guided me every step of the way. I was impressed by their passion and market knowledge. I would recommend them anytime to a prospective buyer....
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Nov 28,2016
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Agnes'
Nov 28,2016
1 people found
this helpful
I recently a sold a property through Jones Robinson Lambourn and was totally impressed with the professional service from valuation to the conclusion. Well done Joanne and Toyah. Highly commendable. Have referred to neighbours too...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 31,2016
Minithumbup
Joanne Schedler
Charles Robinson
By: 'Martin Higham'
Oct 31,2016
0 people found
this helpful
We approached Jones Robinson since they are only agent in Lambourn, near to our property and so were easily available for regular updates. Their selling strategy was appropriate for us and an offer was soon available. We accepted this and after a startlingly short time our sale was completed. A very impressive performance by Charles and also Joanne....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 31,2016
Minithumbup
Toyah Leonard
By: 'Amy'
Oct 31,2016
0 people found
this helpful
My Partner and I are in the process of purchasing my parents property so needed a property valuation to proceed with the family concession mortgage. Toyah was extremely helpful in getting this organised for us at a time that was convenient for me to be at the house....
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Oct 31,2016
Minithumbup
Paula Rudge
Toyah Leonard
By: 'Paul'
Oct 31,2016
0 people found
this helpful
Paula, Toyah and Karl were good. I had a very professional attitude from the Lambourn office, I would recommend them....
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Oct 28,2016
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Mr & Mrs Teal'
Oct 28,2016
0 people found
this helpful
Couldn't be more happy with Toyah and Jo's help through the purchase of our property they were always calling or emailing to check how things were going or if we needed anything very helpful and happy at all times...
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Comment on agent fees
No agents fees as only purchased
Was this helpful? Yes
Oct 14,2016
Minithumbup
Joanne Schedler
By: 'Nina RHD'
Oct 14,2016
0 people found
this helpful
I cannot believe how wonderful it was to deal with Joanne at the Lambourn office. My sale and purchase were not simple and had very costly timescales around them and so getting the right buyer was crucial. And we were delighted that a buyer was found who could work to our timeline and with minimal disruption. Through the whole process Joanne was on hand to deal with viewings, queries and panic moments calmly and efficiently which was a great relief on our side knowing all was in hand. I would ce...
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Comment on agent fees
As per the average
Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,000
  • Max: £500,000

Letting
  • Min: £0
  • Max: £81,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 0 136 0 70 1 8 0
Paula Rudge Paula Rudge
116 reviews

About Paula No description set View full profile
Charles Robinson Charles Robinson
3 reviews

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Karen Reade - upload your photo Karen Reade
12 reviews

About Karen No description set View full profile
Toyah Leonard Toyah Leonard
66 reviews

About Toyah No description set View full profile
Joanne Schedler Joanne Schedler
60 reviews

About Joanne No description set View full profile

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Last updated at 2:42 PM 01/11/2017 by allAgents

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Last updated at 2:42 PM 01/11/2017 by allAgents

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