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Jones Robinson Estate Agents

Market Place Lambourn
Berkshire
RG17 8XU

01488 73337
www.jonesrobinson.co.uk

Properties for Sale
Properties to Rent

“ Superb Service... ”

May 18,2018
Minithumbup
By: 'John P'
May 18,2018
0 people found
this helpful
We have just exchanged contracts on our house via the Lambourn office and I must say that we have received a brilliant level of service from Toyah and Joanne every step of the way. Faultless! I'd definitely recommend Jones Robinsom based on our experience....
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Comment on agent fees
Reasonable and worth every penny from experience
Was this helpful? Yes

“ review... ”

Apr 01,2018
Minithumbup
By: 'Beverly'
Apr 01,2018
0 people found
this helpful
Joanne and Toyah handled my recent house purchase with speed and efficiency. They were both a pleasure to deal with and completely understanding of clients needs and always available to answer any queries. I would not hesitate in recommending them in the future...
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Comment on agent fees
good
Was this helpful? Yes
Jan 23,2018
Minithumbup
By: 'David C'
Jan 23,2018
1 people found
this helpful
As a first-time buyer I was a bit intimidated by buying a house, but Toyah and Joanne guided me through the whole process and made it a lot less stressful than expected! They were friendly and helpful throughout every step of the purchase, gave me ...
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Jan 02,2018
Minithumbup
By: 'Paul Netherwood'
Jan 02,2018
0 people found
this helpful
The service from Jo & Toyah has been excellent at all levels, I've been kept informed at all times in the process....
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Comment on agent fees
The Agents Fees aligned with expectations.
Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Claire@Tulipana'
Dec 13,2017
0 people found
this helpful
I simple review is not enough to express the brilliant service from Toyah and Jo. They went above and beyond their duties to help with our purchase. The attention to finer details and communication was absolutely brilliant....
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Comment on agent fees
Strangely enough we were the purchasers of this property so paid no fee what so ever! Shame really as I cannot say the same for our acting agents.
Was this helpful? Yes
Dec 11,2017
Minithumbup
By: 'Kate + Chris'
Dec 11,2017
0 people found
this helpful
Best Estate Agents we have ever dealt with! Both went above and beyond for us at every turn and we couldn't have asked for more.. Would highly recommend to everyone! Thank you Toyah and Jo!...
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Comment on agent fees
Na
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Richard Chugg'
Dec 06,2017
0 people found
this helpful
Joanne and Toyah were always on hand to help, very professional and nothing was too much trouble. I liked the flexibility. especially being able to get hold of them out of hours. Highly recommended! Thank you for all of your help...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2017
Minithumbup
By: 'Louise Jones'
Nov 24,2017
0 people found
this helpful
Joanne and Toyah made selling a home run as smoothly as possible. Their friendly, efficient approach took away some of the known house moving stresses. Their communication from start to finish could not be faulted, and a huge effort was made to progress everyone concerned. ...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Sallie & Alan'
Nov 22,2017
0 people found
this helpful
Toyah Leonard has been exceptionally helpful, she has gone above and beyond to make our purchase as smooth and hassle free as possible. She is always bright and cheerful and nothing is too much trouble. Joanne has also been very helpful. I wouldn't hesitate ...
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Comment on agent fees
Not applicable as purchaser.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Nicola'
Nov 07,2017
0 people found
this helpful
I never normally write reviews but feel in this instance I should. Toyah at Jones Robinson has so far made buying our new home a fun and positive experience. I have had to deal with few agents in the last few weeks and have felt ...
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Nov 03,2017
Minithumbup
By: 'Zanie'
Nov 03,2017
0 people found
this helpful
Joanne and Toyah have been a delight to deal with, efficient and hardworking yet sympathetic in a hard decision selling our lovely Home. Also we're great in negotiation and found the right couple to buy our home....
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Comment on agent fees
Agents fees were good
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Chris Howard'
Oct 20,2017
0 people found
this helpful
The customer service and knowledge of the local area was absolutely outstanding. Both Joanne and Toyah were super friendly from the start and I have come away delighted both in the advice I received and the final outcome. They took me through every step carefully ...
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Comment on agent fees
Good. As I was confident in the estate agent I was solely with them and the fee was reflected in this and very reasonable.
Was this helpful? Yes
Oct 07,2017
Minithumbup
By: 'Dennis'
Oct 07,2017
0 people found
this helpful
I am sure, that without the enthusiasm, professionalism and commitment by Toyah, to selling my property, I would still be waiting for the property to sell. I have nothing but the highest regard and praise fro the work she has done and I am very ...
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Comment on agent fees
More expensive than purple bricks, but purple bricks doesn't have Toyah working for them
Was this helpful? Yes
Oct 03,2017
Minithumbup
By: 'Peter and Louise Methven'
Oct 03,2017
0 people found
this helpful
Joanne and Toyah provided a highly professional and friendly service and we could not recommend them enough. We can honestly say we wouldn't be in our new home without Joanne's advice and guidance. She matched our requirements (including ones we hadn't expressed) ...
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Comment on agent fees
Jones Robinson were clear and upfront about their costs from the initial meeting, and that was what we were charged.
Was this helpful? Yes
Sep 05,2017
Minithumbup
By: 'Charlotte'
Sep 05,2017
0 people found
this helpful
Fantastic service from start to finish. Answered any questions we had along the way no matter how big or small and we were constantly updated with progress. Would definitely recommend....
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Aug 31,2017
Minithumbup
By: 'kelvin'
Aug 31,2017
0 people found
this helpful
Toyah Leonard / and Joanne Schedler ,they have been great all the way along I would Recommend the Girls to anybody , Great service phoning each week telling you stage by stage what is happening with the sale .I have been buying homes all my life 14 in ...
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Comment on agent fees
good
Was this helpful? Yes
Jul 19,2017
Minithumbup
By: 'Richard and Meg Brown'
Jul 19,2017
0 people found
this helpful
Buying and selling houses is a tricky and exhausting business! Our recent sale/purchase scenario was no exception. In the midst of our confusion and frustration, when circumstances and stories changed almost daily, there were two people we knew we could rely on - Joanne, ...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 16,2017
Minithumbup
By: 'Holly'
Jun 16,2017
0 people found
this helpful
The purchase of our house in Lambourn was our first and certainly not an easy one but Jones Robinson, particularly Toyah, were absolutely fantastic: so kind, helpful, approachable and, above all, honest. Throughout the looking and buying process you come across a lot of different ...
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Jun 15,2017
Minithumbup
By: 'Chris'
Jun 15,2017
1 people found
this helpful
Toyah was absolutely excellent. She ensured that the sale went through second time round after the first purchaser had to withdraw. Nothing was too much trouble, and her positive approach was greatly appreciated. She liaised with me, the buyers and the solicitors to make sure ...
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Comment on agent fees
At 1.5% they are quite high, but JR had to do a lot of work. I'm not 100% sure about the "offers over" approach in this market (Not Toyah's decision).
Was this helpful? Yes
Jun 03,2017
Minithumbup
By: 'Jenny Hutchinson'
Jun 03,2017
0 people found
this helpful
A fantastic service from these ladies. They both worked tirelessly to sell our house. They were both very professional in their approach and were an absolute pleasure to deal with. Always polite helpful, friendly and efficient. We would strongly recommend your agency to other sellers....
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Comment on agent fees
Fees as expected
Was this helpful? Yes
May 13,2017
Minithumbup
By: 'Cherie Smartt'
May 13,2017
0 people found
this helpful
Joanne was extremely informative and helpful during both our visits to the property. Joanne kept in touch after the offer was accepted and helped us with any further requirements we had....
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May 12,2017
Minithumbup
By: 'Shirley Newman'
May 12,2017
0 people found
this helpful
Joanne and Toyah are a very professional team. They kept me updated on my sale at all times. I would certainly recommend them. Brilliant service!...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 21,2017
Minithumbup
By: 'Helen and Alex'
Apr 21,2017
0 people found
this helpful
Just completed this morning and the first thing I must do is thank Toyah for her outstanding service! She was amazing at constantly chasing people and fantastic at getting everything together for us. We couldn't have gone through this quite stressful process without her. Toyah ...
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Apr 04,2017
Minithumbup
By: 'Newport'
Apr 04,2017
0 people found
this helpful
We found Toyah very friendly, professional and always on the case. We could always contact her and rely on her to keep us up to speed and to chase solicitors, she is a real credit to Jones Robinson....
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Mar 21,2017
Minithumbup
By: 'Geoff and Judy Yates'
Mar 21,2017
0 people found
this helpful
Jo and Toyah were both very helpful and they helped us every step of the way with our house move. We didn't hesitate to ring them for advice as they both made us so comfortable and they were so friendly. We would recommend them with ...
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Comment on agent fees
Good very competitive
Was this helpful? Yes
Feb 15,2017
Minithumbup
By: 'KH'
Feb 15,2017
0 people found
this helpful
Jones Robinson certainly provide an excellent service. Both Jo and Toyah couldn't have been more helpful, with Toyah going the extra mile to hurry solicitors procedures and keep in regular touch. Excellent communication. Highly recommended....
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Feb 11,2017
Minithumbup
By: 'Chris and Linda'
Feb 11,2017
0 people found
this helpful
We found both Toyah and Joanne to be extremely helpful and professional through the whole process of buying the property we wanted. We were kept up to date on a regular basis which we greatly appreciated. Our experience in dealing with Jones Robinson was a ...
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Comment on agent fees
No comment - we were buyers.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By: 'K'
Jan 10,2017
0 people found
this helpful
I would not hesitate to recommend Jones Robinson. Toyah you are one in a million, fantastic communication and on the ball! Thankyou so much, I'm so pleased with the service you have provided us....
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Jan 05,2017
Minithumbup
By: 'Felicity Harper'
Jan 05,2017
0 people found
this helpful
Toyah has gone above and beyond throughout this process, from the first offer, when she stayed in the office after 6pm on a Friday to give me an answer, through chasing both sides solicitors to achieve my very tight timescale requirements, to a final congratulatory ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Purchaser'
Jan 04,2017
0 people found
this helpful
We bought a property bring marketed by Jones Robinson for my mother. Joanne and Toyah were bother very helpful through a fairly drawn out process...not their fault! They liaised well with the vendor and the solicitors....
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Comment on agent fees
no fee paid we were the buyers
Was this helpful? Yes
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,000
  • Max: £500,000

Letting
  • Min: £0
  • Max: £81,500

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 0 140 0 75 1 8 0

Fees

No fees set.
Last updated at 2:42 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:42 PM 01/11/2017 by allAgents

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Branch - Lambourn, RG17