• Staff picture
    Toyah
  • Staff picture
    Joanne
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Jones Robinson Estate Agents

Market Place Lambourn
Berkshire
RG17 8XU

01488 73337
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Properties for Sale
Properties to Rent

“Really helpful and friendly...”

Nov 30,2018
Minithumbup
Toyah
Joanne
By: 'Shaun and Hannah'
Nov 30,2018
0 people found
this helpful
Bought our first house with Jones and Robinson and both Toyah and Joanne have made this experience a happy one instead of a stressful one. I was getting updates regarding the sale quicker through them than I was through my own solicitors....
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“Excellent Sales Staff...”

Oct 01,2018
Minithumbup
Toyah
Joanne
By: 'Geraldine Lunn'
Oct 01,2018
0 people found
this helpful
Excellent service from both Joanne and Toyah at the Lambourn office, good old fashioned Estate Agency work, i.e. chasing the sale through to completion. We were kept informed regularly. Wish we could use them for all our house sales around the country! Thank you ...
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Comment on agent fees
You get what you pay for
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“Excellent Service...”

Jul 16,2018
Minithumbup
Joanne
Toyah
By: 'Mr & Mrs B'
Jul 16,2018
0 people found
this helpful
We recently sold our property through Jones Robinson, Lambourn Branch. Joanne and Toyah have both been very helpful, professional and helped us secure a buyer within less than 2 weeks. They have made the process very smooth with frequent updates, good communication and going the extra ...
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“Always happy to help...”

Jul 12,2018
Minithumbup
Toyah
Joanne
By: 'The Oakham'
Jul 12,2018
0 people found
this helpful
Toyah as seen this purchase from Offer to Completion with the utmost friendliness and professionalism, She has also done everything we have asked of Jones Robinson speedily and efficiently, and in many cases gone above and beyond. Joanne has always been a pleasure to speak ...
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“Five Star Service....”

Jul 03,2018
Minithumbup
Toyah
By: 'Heidi'
Jul 03,2018
0 people found
this helpful
Thank you so much Toyah and the rest of the team for all your efforts with my recent purchase. Faultless service from start to finish!...
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“Can't thank the Lambourn ladies enough for their help & guidance....”

Jun 26,2018
Minithumbup
Toyah
Joanne
By: 'Claire & Mark'
Jun 26,2018
0 people found
this helpful
The ladies were always happy to help, they were positive & patient. Toyah guided us through the procedures & I felt I could ask her anything, she was quick to respond to my emails. Thank you ladies, can't thank you enough. Claire & Mark...
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“Sale and purchase....”

Jun 25,2018
Minithumbup
Toyah
Joanne
By: 'Arnie jones'
Jun 25,2018
0 people found
this helpful
The two ladies who I dealt with couldn't have been more helpful, any questions were answered and explained to me in easy terms! Thankyou so much and would recommend them to anyone looking to buy or sell ....
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Comment on agent fees
I was more than happy with my fees
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“First Class...”

Jun 15,2018
Minithumbup
Toyah
Joanne
By: 'Linda'
Jun 15,2018
0 people found
this helpful
This is my second property sold by Jones Robinson, Paul Evans in the Newbury Office was my first contact, he proved to be what he promised to be. He treated my Aunts Property with care & respect which was very important to me. He also ...
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Comment on agent fees
I believe you get what you pay for and with Jones Robinson you get commitment, care and a very good price.
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“1st class service...”

Jun 01,2018
Minithumbup
Joanne
Toyah
By: 'Jane Tuddenham'
Jun 01,2018
0 people found
this helpful
I sold my house in Lambourn through Jones Robinson and both Joanne and Toyah were fantastic to deal with, very professional and approachable and always with a smile, nothing was too much trouble, and they took the stress out of selling my house! I would ...
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“Superb Service...”

May 18,2018
Minithumbup
Toyah
Joanne
By: 'John P'
May 18,2018
0 people found
this helpful
We have just exchanged contracts on our house via the Lambourn office and I must say that we have received a brilliant level of service from Toyah and Joanne every step of the way. Faultless! I'd definitely recommend Jones Robinsom based on our experience....
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Comment on agent fees
Reasonable and worth every penny from experience
Was this helpful? Yes

“review...”

Apr 01,2018
Minithumbup
Joanne
Toyah
By: 'Beverly'
Apr 01,2018
0 people found
this helpful
Joanne and Toyah handled my recent house purchase with speed and efficiency. They were both a pleasure to deal with and completely understanding of clients needs and always available to answer any queries. I would not hesitate in recommending them in the future...
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Comment on agent fees
good
Was this helpful? Yes
Jan 23,2018
Minithumbup
Toyah
Joanne
By: 'David C'
Jan 23,2018
1 people found
this helpful
As a first-time buyer I was a bit intimidated by buying a house, but Toyah and Joanne guided me through the whole process and made it a lot less stressful than expected! They were friendly and helpful throughout every step of the purchase, gave me ...
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Jan 02,2018
Minithumbup
Joanne
Toyah
By: 'Paul Netherwood'
Jan 02,2018
0 people found
this helpful
The service from Jo & Toyah has been excellent at all levels, I've been kept informed at all times in the process....
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Comment on agent fees
The Agents Fees aligned with expectations.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Toyah
By: 'Claire@Tulipana'
Dec 13,2017
0 people found
this helpful
I simple review is not enough to express the brilliant service from Toyah and Jo. They went above and beyond their duties to help with our purchase. The attention to finer details and communication was absolutely brilliant....
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Comment on agent fees
Strangely enough we were the purchasers of this property so paid no fee what so ever! Shame really as I cannot say the same for our acting agents.
Was this helpful? Yes
Dec 11,2017
Minithumbup
Joanne
Toyah
By: 'Kate + Chris'
Dec 11,2017
0 people found
this helpful
Best Estate Agents we have ever dealt with! Both went above and beyond for us at every turn and we couldn't have asked for more.. Would highly recommend to everyone! Thank you Toyah and Jo!...
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Comment on agent fees
Na
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Dec 06,2017
Minithumbup
Joanne
Toyah
By: 'Richard Chugg'
Dec 06,2017
0 people found
this helpful
Joanne and Toyah were always on hand to help, very professional and nothing was too much trouble. I liked the flexibility. especially being able to get hold of them out of hours. Highly recommended! Thank you for all of your help...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2017
Minithumbup
Joanne
Toyah
By: 'Louise Jones'
Nov 24,2017
0 people found
this helpful
Joanne and Toyah made selling a home run as smoothly as possible. Their friendly, efficient approach took away some of the known house moving stresses. Their communication from start to finish could not be faulted, and a huge effort was made to progress everyone concerned. ...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Nov 22,2017
Minithumbup
Toyah
By: 'Sallie & Alan'
Nov 22,2017
0 people found
this helpful
Toyah Leonard has been exceptionally helpful, she has gone above and beyond to make our purchase as smooth and hassle free as possible. She is always bright and cheerful and nothing is too much trouble. Joanne has also been very helpful. I wouldn't hesitate ...
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Comment on agent fees
Not applicable as purchaser.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Toyah
By: 'Nicola'
Nov 07,2017
0 people found
this helpful
I never normally write reviews but feel in this instance I should. Toyah at Jones Robinson has so far made buying our new home a fun and positive experience. I have had to deal with few agents in the last few weeks and have felt ...
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Nov 03,2017
Minithumbup
Charles
Toyah
By: 'Zanie'
Nov 03,2017
0 people found
this helpful
Joanne and Toyah have been a delight to deal with, efficient and hardworking yet sympathetic in a hard decision selling our lovely Home. Also we're great in negotiation and found the right couple to buy our home....
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Comment on agent fees
Agents fees were good
Was this helpful? Yes
Oct 20,2017
Minithumbup
Joanne
Toyah
By: 'Chris Howard'
Oct 20,2017
0 people found
this helpful
The customer service and knowledge of the local area was absolutely outstanding. Both Joanne and Toyah were super friendly from the start and I have come away delighted both in the advice I received and the final outcome. They took me through every step carefully ...
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Comment on agent fees
Good. As I was confident in the estate agent I was solely with them and the fee was reflected in this and very reasonable.
Was this helpful? Yes
Oct 07,2017
Minithumbup
Toyah
By: 'Dennis'
Oct 07,2017
0 people found
this helpful
I am sure, that without the enthusiasm, professionalism and commitment by Toyah, to selling my property, I would still be waiting for the property to sell. I have nothing but the highest regard and praise fro the work she has done and I am very ...
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Comment on agent fees
More expensive than purple bricks, but purple bricks doesn't have Toyah working for them
Was this helpful? Yes
Oct 03,2017
Minithumbup
Joanne
Toyah
By: 'Peter and Louise Methven'
Oct 03,2017
0 people found
this helpful
Joanne and Toyah provided a highly professional and friendly service and we could not recommend them enough. We can honestly say we wouldn't be in our new home without Joanne's advice and guidance. She matched our requirements (including ones we hadn't expressed) ...
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Comment on agent fees
Jones Robinson were clear and upfront about their costs from the initial meeting, and that was what we were charged.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Toyah
Joanne
By: 'Charlotte'
Sep 05,2017
0 people found
this helpful
Fantastic service from start to finish. Answered any questions we had along the way no matter how big or small and we were constantly updated with progress. Would definitely recommend....
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Aug 31,2017
Minithumbup
Toyah
Joanne
By: 'kelvin'
Aug 31,2017
0 people found
this helpful
Toyah Leonard / and Joanne Schedler ,they have been great all the way along I would Recommend the Girls to anybody , Great service phoning each week telling you stage by stage what is happening with the sale .I have been buying homes all my life 14 in ...
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Comment on agent fees
good
Was this helpful? Yes
Jul 19,2017
Minithumbup
Joanne
Toyah
By: 'Richard and Meg Brown'
Jul 19,2017
0 people found
this helpful
Buying and selling houses is a tricky and exhausting business! Our recent sale/purchase scenario was no exception. In the midst of our confusion and frustration, when circumstances and stories changed almost daily, there were two people we knew we could rely on - Joanne, ...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 16,2017
Minithumbup
Toyah
Joanne
By: 'Holly'
Jun 16,2017
0 people found
this helpful
The purchase of our house in Lambourn was our first and certainly not an easy one but Jones Robinson, particularly Toyah, were absolutely fantastic: so kind, helpful, approachable and, above all, honest. Throughout the looking and buying process you come across a lot of different ...
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Jun 15,2017
Minithumbup
Toyah
By: 'Chris'
Jun 15,2017
1 people found
this helpful
Toyah was absolutely excellent. She ensured that the sale went through second time round after the first purchaser had to withdraw. Nothing was too much trouble, and her positive approach was greatly appreciated. She liaised with me, the buyers and the solicitors to make sure ...
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Comment on agent fees
At 1.5% they are quite high, but JR had to do a lot of work. I'm not 100% sure about the "offers over" approach in this market (Not Toyah's decision).
Was this helpful? Yes
Jun 03,2017
Minithumbup
Toyah
Joanne
By: 'Jenny Hutchinson'
Jun 03,2017
0 people found
this helpful
A fantastic service from these ladies. They both worked tirelessly to sell our house. They were both very professional in their approach and were an absolute pleasure to deal with. Always polite helpful, friendly and efficient. We would strongly recommend your agency to other sellers....
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Comment on agent fees
Fees as expected
Was this helpful? Yes
May 13,2017
Minithumbup
Joanne
By: 'Cherie Smartt'
May 13,2017
0 people found
this helpful
Joanne was extremely informative and helpful during both our visits to the property. Joanne kept in touch after the offer was accepted and helped us with any further requirements we had....
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Areas covered
  • RG17
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,000
  • Max: £500,000

Letting
  • Min: £0
  • Max: £81,500

ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 0 145 0 79 1 8 0
Staff picture Toyah
(84)

Staff picture Joanne
(75)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:42 PM 01/11/2017 by allAgents
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Branch - Lambourn, RG17

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