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Jones & Chapman

4 Church Road Bebington
CH63 7PH

0151 6448666
Jun 15,2016
By: 'Annoyed101'
Jun 15,2016
0 people found
this helpful
Absolutely disgusted in the service I have received whilst renting. All they are concerned about is taking your money. The amount of times complaints have been made in regards to repairs and other issues has been atrocious. We are still awaiting replies to 10 emails and countless phonecalls we have sent (2 months later). Certainly would NOT recommend this agent. Steer clear....
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Comment on agent fees
Absolute extortionate particularly on the atrocious service we have received
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Sep 11,2015
By: 'McM'
Sep 11,2015
1 people found
this helpful
Following our acceptance of an offer on the property the agency failed to communicate with us. After several weeks we discovered that the purchasers had encountered difficulties obtaining a mortgage but we were informed of this only when we insisted on an explanation for the delay. There were some last minute difficulties concerning items not included in the sale of the house, at which point the agents applied pressure by phone and email to force the sale through. They created an erroneous docu...
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What agent could do to change your mind?
The fees were excessive for the quality of the work.
Attached Files
Comment on agent fees
The fees were excessive for the quality of the work.
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Aug 27,2015
By: 'Gemma86'
Aug 27,2015
0 people found
this helpful
Was really pleased with the service from Daniel from lettings, he gave us great advice and guided us in choosing the best property for ourselves, rather than jus choosing whatever was available at the time. He was gracious in accepting a number of our stipulations and was accommodating of them and went out the way to get us the property as fast as possible when we finally decided, pushing through the tenancy date as quickly as possible as we were in a rush to be in before our son started school ...
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By: DanielBJC
Aug 27, 2015
View all comments (1)
Dear Gemma, Thank you so much for you review and kind words, it's greatly appreciated. Our team here at the Bebington branch endeavour to try and deliver for our clientele in all ways to the best of our ability and in all areas. I am glad that you found our service commendable and will be returning to us in future, this is our overall aim, customer satisfaction. I am assuming by the content of your review that the one star rating was a mistake ;) Again let me thank you for your r ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
  • Min: £190,000
  • Max: £190,000

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