Johns & Co
New Providence Wharf, London, E14
3.6/5, 29 reviews
62% recommended
0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction

Opening Hours
Address

Johns & Co
8 New Providence Wharf, 1 Fairmont Avenue
London
Greater London
E14 9PA
020 7118 0343

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £398,000 £398,000
Lettings 100% 67% £1,300 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 12 10 0 0 3 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Absolute crooks...”

Share on :
Aug 21,2019
Minithumbdown
By: 'Raman Simons'
Aug 21,2019
1 people found
this helpful
Absolute crooks without any integrity. The manager of a Ballymore estate has it in for me due to me owning a Lamborghini & him being a racist. Have bundles of emails of evidence of mistakes that this manager has made. He has a relationship with the ...
read full review
Was this helpful? Yes

“Simply awesome...”

Share on :
Nov 19,2018
Minithumbup
By: 'Roland'
Nov 19,2018
0 people found
this helpful
Paulo is the best real estate agent I have been working with. Accessible, pays attention to detail, very knowledgable and cool. I highly recommend him if you are looking for your next dream home....
read full review
Comment on agent fees
Paulo is the best real estate agent I have been working with. Accessible, pays attention to detail, very knowledgable and cool. I highly recommend him if you are looking for your next dream home.
Was this helpful? Yes

“BF...”

Share on :
Nov 16,2018
Minithumbup
By: 'BF'
Nov 16,2018
1 people found
this helpful
Highly efficient from start to finish I rarely leave reviews however the sales team has helped me throughout the entire process, from using the right mortgage broker, to picking the most efficient solicitor and have been absolute stars from start to finish Namely Nikolay, Jonathan ...
read full review
Was this helpful? Yes

“Fast and efficient with letting...”

Share on :
Nov 15,2018
Minithumbup
By: 'Mei'
Nov 15,2018
1 people found
this helpful
Ivan and Paulo was extremely helpful with the letting of my property in city Island. Was having consistent problems with deliveries and Paulo went the extra mile to ensure there was no problems with delivery access on site. My property was rented out within a ...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“Swift process...”

Share on :
Nov 14,2018
Minithumbup
By: 'Alexander'
Nov 14,2018
1 people found
this helpful
Working with Johns&Co to secure my flat in October 2018 was a very swift and easy process. The letting agents were very accommodating and flexible. I was always kept informed about the status of the contract and the agents were always happy to walk through ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Professional and extremely helpful...”

Share on :
Nov 14,2018
Minithumbup
By: 'JKFN'
Nov 14,2018
1 people found
this helpful
Nikolay has been extremely helpful throughout the purchase of my property. He is always prompt with his replies, detailed and always around if help is required. Definitely an agent I will be reusing....
read full review
Comment on agent fees
No agent fees required, I am a purchaser.
Was this helpful? Yes

“Professional Service...”

Share on :
Nov 14,2018
Minithumbup
By: 'Karina'
Nov 14,2018
0 people found
this helpful
Joley helped me sort out my contract and to answer all of the questions I had before signing away. I had a special situation concerning my passport and visa, and Joley had been very accommodating in terms of organizing the time that worked for me ...
read full review
Comment on agent fees
Well, I think the fees are a little bit higher than anyone would generally prepare to pay, but I have little experience renting 'professionally' in London, so maybe that's why it's a shock (considering that the contract doesn't vary a lot from person to person). I do think that the inventory costs should be shared with the Landlord if they are not already, since it's in the best interests of both parties. Otherwise, it is what it is! I paid for high quality service.
Was this helpful? Yes

“Swift service and a quick move in...”

Share on :
Nov 13,2018
Minithumbup
By: 'Allie - xing wang'
Nov 13,2018
1 people found
this helpful
I relocated to London in the summer and needed somewhere to live quickly as I was staying in expensive temporary accommodation. I contacted Johns and Co after seeing their adverts for London City Island on rightmove and was able to view some apartments within 24 hours. ...
read full review
Was this helpful? Yes

“Very helpful and accommodating...”

Share on :
Nov 12,2018
Minithumbup
By: 'Sophie Whistler'
Nov 12,2018
1 people found
this helpful
Paulo has dealt with my sister and I throughout the process of finding a new apartment and has been extremely helpful and accommodating. I would highly recommend Johns & Co but especially Paulo as he provides a personal touch....
read full review
Was this helpful? Yes

“Great experience...”

Share on :
Nov 12,2018
Minithumbup
By: 'Ivan'
Nov 12,2018
1 people found
this helpful
I am very happy with the service provided by Paulo, he showed me an extensive list of options, agreed to meet me twice for viewings, and was very responsive to all my questions. The application process went smoothly and every step was explained well, no ...
read full review
Comment on agent fees
Fees are a bit too high, having dealt with a few agencies before, Johns&Co's fees are 2-3 times higher
Was this helpful? Yes

“Friendly and easy to work with...”

Share on :
Nov 12,2018
Minithumbup
By: 'Bello'
Nov 12,2018
1 people found
this helpful
My experience with Johns&Co and especially Paulo Machado is certainly a positive one. Apart from the delays here and there, the transaction went almost flawless and I am happy with my new property....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Service was excellent...”

Share on :
Nov 09,2018
Minithumbup
By: 'Vlad'
Nov 09,2018
1 people found
this helpful
The experience was painless and the service was excellent. Very professional team, very communicative and helpful-really easy to work with and rent through. I would highly recommend JOHNS&CO, New Providence Wharf....
read full review
Was this helpful? Yes

“Great customer experience...”

Share on :
Nov 08,2018
Minithumbup
By: 'MD'
Nov 08,2018
1 people found
this helpful
I have previously worked with Nikolay on a couple of purchases and he has been incredibly helpful and responsive. Always goes go the extra mile for his clients. I noticed that he is happy to help even when a task is not a part of ...
read full review
Comment on agent fees
reasonable fees
Was this helpful? Yes

“Excellent, quick service...”

Share on :
Nov 08,2018
Minithumbdown
By: 'Dan C'
Nov 08,2018
1 people found
this helpful
I urgently needed a new place after a mix up with a previous agent. Paulo was quick to respond to my enquiry and very quickly found me a new flat at the right price in the building I wanted. Thank you!...
read full review
Comment on agent fees
Fine
Was this helpful? Yes

“Outstanding!!...”

Share on :
Nov 08,2018
Minithumbup
By: 'Alex'
Nov 08,2018
1 people found
this helpful
Outstanding! My whole process was smoothly managed by Johns&Co from the start to the end. I would like to particularly thank Olga for being so friendly, professional, proactive and efficient. Thank you so much for all your fantastic work guys....
read full review
Was this helpful? Yes

“Great Team...”

Share on :
Nov 07,2018
Minithumbup
By: 'Tel89'
Nov 07,2018
1 people found
this helpful
Johns &co recently found me a flat with short notice and got me moved in within 3 days. I could not of asked for a better experience from Ivan, he was extremely helpful and made the move go as smoothly as possible. I have been living ...
read full review
Was this helpful? Yes

“Good experience overall...”

Share on :
Nov 07,2018
Minithumbup
By: 'Aziz'
Nov 07,2018
1 people found
this helpful
I was accommodated in short notice, and was dealt with in a professional manner. I wish I was told about the large sum to be paid as deposit in advance....
read full review
Was this helpful? Yes

“Top quality service...”

Share on :
Nov 07,2018
Minithumbup
By: 'Alex'
Nov 07,2018
1 people found
this helpful
Great service before aswell as during rental for the third year running. Highly recommended. Has made the process of a changing apartments hassle free....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great and professional service...”

Share on :
Nov 07,2018
Minithumbdown
By: 'Federico'
Nov 07,2018
2 people found
this helpful
Very good experience with Ivan at Johns & Co. The agent showed himself as very prepared in every aspect of the negotiation providing quick and ad-hoc answers and assisting in all the requests we made. Strongly suggested if you are looking for well priced property in ...
read full review
Was this helpful? Yes

“Avoid at all costs...”

Share on :
Oct 12,2018
Minithumbdown
By: 'Caroline Jones'
Oct 12,2018
4 people found
this helpful
If you are planning on using Johns & Co I recommend that you do not! Working in property myself I know that they are one to avoid. Myself and my partner rented with them for a year and even decided to exercise our break option because ...
read full review
Comment on agent fees
Terrible, complete rip off
Was this helpful? Yes

“Terrible...”

Share on :
Oct 04,2018
Minithumbdown
By: 'Muz1'
Oct 04,2018
3 people found
this helpful
Do not use this agency for any kind of service. Me and my wife moved to London and wanted to rent an apartment in Royal wharf. We selected an apartment posted by Johns&Co and what happened next was unbelievable and unheard of. We could ...
read full review
Comment on agent fees
Never got us the apartment. Kept our fees for a month
Was this helpful? Yes
By: JOHNS&CO
Oct 04, 2018
View all comments (1)
Hello Muz1, thank you for taking the time to leave us feedback. We're sorry that your experience didn't match our usual standards and we'd really like to look into this further - please could you email info@johnsand.co with your contact details so we can investigate? ...

“Ridiculous wait to get refunded...”

Share on :
May 11,2018
Minithumbdown
By: 'Matt Goddard'
May 11,2018
8 people found
this helpful
Second time tenancy, second time waited for an unrealistic period to get my security deposit back. Please be very wary of this agent, they are full of excuses when it comes to getting back what you are rightfully owed! They use very sharp business practices ...
read full review
Comment on agent fees
Overly expensive for such a poor service
Was this helpful? Yes
By: Louise Williams
Sep 20, 2018
View all comments (2)
Couldn't agree more, we've just exercised a break option because Johns & Co were so awful. Property manager was useless and we had constant issues with them. ...

“Appalling Service & Terrible Overall Experience...”

Share on :
Apr 26,2018
Minithumbdown
By: 'johnsmith'
Apr 26,2018
4 people found
this helpful
The only time Johns&Co provided decent service was when I was looking for a flat to rent. Once I signed the contract and paid all the fees to the agency, it all went downhill. I had a property manager, whose only job was to ...
read full review
Was this helpful? Yes
By: JOHNS&CO
May 18, 2018
View all comments (4)
We'd really appreciate it if you could email info@johnsand.co your real name and contact details so we can look into this further. Thank you, JOHNS&CO. ...

“I was looking for a flat to buy in Canary ......”

Share on :
Feb 15,2018
Minithumbdown
By: 'RP'
Feb 15,2018
3 people found
this helpful
I was looking for a flat to buy in Canary Wharf area. I was recommended to check the web-site of this agency since it had some suitable-to-me options. After I checked and contacted the agent, I was trying to organise the viewing for 3 flats. However, ...
read full review
Was this helpful? Yes
By: JOHNS&CO
Feb 16, 2018
View all comments (1)
Sorry to read this RP. We'd like to investigate this further - please can you email info@johnsand.co with your contact details so we can get in touch. Many thanks, JOHNS&CO. ...

“You should not sign an agreement with this agency or ......”

Share on :
Sep 20,2017
Minithumbdown
By: 'Marie'
Sep 20,2017
6 people found
this helpful
You should not sign an agreement with this agency or give money in advance. I am à French student and did an internship in London this year. I wanted to rent a studio. The agency Johnsandco asked me a deposit of £500 to remove the ad from ...
read full review
Was this helpful? Yes
By: Alex
Feb 27, 2018
View all comments (2)
This agency is the worst don't do rent with them they have a dubious way of taking your money and not giving it back to ...

“We had the worst experience with Johns and Co. We ......”

Share on :
Aug 24,2017
Minithumbup
By: 'Liza'
Aug 24,2017
7 people found
this helpful
We had the worst experience with Johns and Co. We signed a contract, paid everything in advance and even agreed on getting the keys on a certain date and went travelling to another country. In the middle of our holiday, we received an email, that ...
read full review
Comment on agent fees
Terrible!
Was this helpful? Yes

“Positive experience with our letting agent, very personal, quick to ......”

Share on :
Jul 14,2017
Minithumbdown
By: 'Alex'
Jul 14,2017
3 people found
this helpful
Positive experience with our letting agent, very personal, quick to respond and completed the offer procedure well. Not very knowledgable about the property however and did provide some incorrect information. Experience with Administrative assistant who looked after the contract etc. couldn't have been much worse. ...
read full review
Comment on agent fees
average
Was this helpful? Yes
By: JOHNS&CO
Jul 17, 2017
View all comments (1)
Thanks for taking the time to provide feedback Alex. We're sorry that your experience didn't match our usual standards and we'd really like to look into this further - please could you email info@johnsand.co with your contact details so we can investigate this further? Thank you. ...

“Inflexible would be the first word that springs to mind, ......”

Share on :
Apr 06,2017
Minithumbdown
By: 'Leslie Pearce-Burden'
Apr 06,2017
4 people found
this helpful
Inflexible would be the first word that springs to mind, already a tenant of theirs and trying to move, they insist on utilising their forms despite my offer being made by email! I offered to pay for the referencing and give them a holding deposit ...
read full review
Comment on agent fees
I was moving into an empty flat and they still want 170 for a checkin, mental
Was this helpful? Yes
By: JOHNS&CO
Apr 07, 2017
View all comments (1)
We're sorry to hear about your experience Leslie. Your feedback is really important to us and we'd really welcome the opportunity to discuss your experience further. Please could you email info@johnsand.co with your contact details as our Lettings Director would like to get in touch. ...

“I used Jay Clarke at Johns and Co to let ......”

Share on :
May 01,2015
Minithumbup
By: 'LandlordNPW'
May 01,2015
2 people found
this helpful
I used Jay Clarke at Johns and Co to let my property out in New Providence Wharf. Him and his team did a fantastic Job and handled everything in a professional manner. I would definitely recommend them and was happy with the level of service ...
read full review
Comment on agent fees
very Fair
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Johns & Co, London E14 9PA


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home