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    david edwards
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John Smale & Co

92 Boutport Street Barnstaple
Devon
EX31 1SX

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Properties for sale
Properties for rent
Jun 19,2017
Minithumbup
By: 'HH'
Jun 19,2017
0 people found
this helpful
I am currently selling my property with the help of John Smale & Co. and I would highly recommend them to anyone who is deciding which agent to use. The staff are friendly, efficient and very helpful....
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Jun 08,2017
Minithumbup
david edwards
By: 'Sylvia Rosa'
Jun 08,2017
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this helpful
We sold our house through John Smale late last year... and after them also being our letting agent for the property for over three years. We have been extremely happy with the service they provided both through the letting processes and throughout the sale which ran smoothly and professionally with constant contact throughout. As letting agents they were always fair and gave us prompt and accurate information on any queries we had regarding the tenants. Overall I would thorougly recommend them ...
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Comment on agent fees
Fair and in line with all other agents locally
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Jun 02,2017
Minithumbup
By: 'Tim'
Jun 02,2017
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John Smale lived up to their promise - very professional, friendly and responsive. They secured excellent awareness when we placed our property with them....we were pleased with the results!...
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Comment on agent fees
In line with market rate
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Jun 02,2017
Minithumbup
By: 'Craig W'
Jun 02,2017
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I have recently sold my property through John Smale and Co, the service was friendly and professional throughout, they found a purchaser quickly and I was kept up to date throughout the sale. I would use John Smale again in the future!...
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Jun 01,2017
Minithumbup
By: 'Ed'
Jun 01,2017
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I purchase a house through John Smale and Co in what was a very difficult and protracted process which was in reality, virtually all down to my own circumstances. John Smale and Co acted in the most professional manner throughout, they were always available to communicate with and suffered more than a dozen viewing appointments with us. The negotiations were handled in a timely manner and were always positive despite differences in prices between us and the seller. The end result was that we re...
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Comment on agent fees
Not applicable
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Jun 01,2017
Minithumbup
By: 'Jax'
Jun 01,2017
0 people found
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We have used Smales to manage a number of local properties over the last 20 years and have always found them to be very professional, friendly and organised. We wouldn't have stayed with them for so long if they were not!!...
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Comment on agent fees
Good
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May 19,2017
Minithumbup
By: 'J Cole'
May 19,2017
0 people found
this helpful
I have let out 3 flats with John Smale, in a fully managed capacity, as well as both selling and buying various properties,for many years now and can not rate the service high enough. I would fully recommend them. There advice, knowledge,and general service is exceptional!! They have gone out of there way on numerous occasions to make both buying, selling, and renting property as easy and trouble free as possible. Top marks!!...
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Feb 19,2016
Minithumbdown
By: 'Horrendous letting agency!'
Feb 19,2016
3 people found
this helpful
I had a horrendous experience dealing with this letting agency. Communication was appalling through out! The staff attitude was patronizing and rude when dealing with me via the phone. Nobody is aware of what the other colleague has reported in the business and the director of the company had no clue what was going on with the property. They took unauthorized action on several occasions. The checking of the property was carried out 4 days after the tenant had left and they took the tenants wo...
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By: David Edwards
May 27, 2016
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We were very sorry to read this response, some misunderstanding from both sides. We are not perfect but strive to be, we sometimes make a mistake but 99/100 we can rectify this and solve the problem. In this instance we believe we resolved the problem, but sadly not to the liking of our client, we apologise for this. David ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £238,000
  • Max: £238,000

Letting No data



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