17% sales valuation accuracy
0% sales fee satisfaction
40% lettings valuation accuracy
30% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 13
1st Mar 2023
reviewed by 'Andrew McMellon'
10th Aug 2020
reviewed by 'Kay'
14th Jun 2020
reviewed by 'Kam'
11th Dec 2019
reviewed by 'Noreen'
16th Oct 2019
reviewed by 'Madalina'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 17% | 0% | £0 | £0 |
| Lettings | 40% | 30% | £600 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 0 | 6 | 0 | 0 | 1 | 0 | 0 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Mar 01,2023
Mar 01,2023
1
people found
this helpful
this helpful
Sorry, not even worthy of a one star.
The property manager is biased in favour of the tenant - i gave more notice than is required, ( 4 months ), allowed early release from the tenants contract with no financial penalty and still i was treated unfairly.
I ...
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Aug 10,2020
Aug 10,2020
2
people found
this helpful
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It grieves me to give this disgusting bunch of cowboys 1 star!!!! I would NEVER recommend them to anyone!! Fiona Morgan and Carly Nichols are lying thieves. Karma always prevails...
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Jun 14,2020
Jun 14,2020
0
people found
this helpful
this helpful
Aylish McGowan has worked hard to secure a let for us during this difficult time. She has stayed in communication with us,is always available to assist and has been a pleasure to work with. We look forward to working with her on other properties....
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Feb 11,2020
Feb 11,2020
0
people found
this helpful
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Very satisfied with the following star people at John Shepherd's in Birmingham
- Drew Swadkins
- Lily Johnson
Both are reliable, efficient and well mannered and have made me feel that I can trust them. It's huge relief to know that such people exist. So ...
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Dec 11,2019
Dec 11,2019
6
people found
this helpful
this helpful
John shepherds rented me a house which was unfit to live in. They have held back half of my deposit and evicted me because i had to get Environmental health came in as they did not do the repairs in the house. Number one problem ...
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Oct 16,2019
Oct 16,2019
2
people found
this helpful
this helpful
Very unprofessional; firstly the gentleman canceled my viewing without me knowing, whilst i canceled my plans. Secondly very rude when talking to clients, and speaking to me in an unprofessional and close manner (like he would be a friend of mine). The gentleman said he ...
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Dec 20,2018
Dec 20,2018
7
people found
this helpful
this helpful
Will never recommend JS Birmingham to anyone. Unreasonable and unjustified charges. After our fixed term contract ended we wanted to go rolling and they charge £144 for doing nothing! And then they switched our energy supplier without our consent. Just unbelievably unprofessional.
When there were issues ...
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Nov 05,2018
Nov 05,2018
4
people found
this helpful
this helpful
Disgusted by this agency they have taken all of my deposit which was off £800 odd pounds and falsely claimed this for damage to the property. I had pictures of the way the property was handed to me and after i had left. It was left ...
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Comment on agent fees
Bad
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Aug 08,2018
Aug 08,2018
6
people found
this helpful
this helpful
horrible experience with this agency !!!! they are literally thieves
very unprofessional and arrogant people ,never come across such a letting agency in my life.
each and every member of the staff is not approachable
people should avoid such disgusting...
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Comment on agent fees
people should be aware of these thieves !!!!
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Apr 18,2018
Apr 18,2018
10
people found
this helpful
this helpful
We let our family house in Dorridge when we moved overseas through John Shepherd Knowle and were horrified at the service we received. When our tenants failed to pay the rent the agent (despite having been told not to) relet the property to them effectively ...
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Comment on agent fees
Higher than we are now paying with Xact
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Jun 29,2017
Jun 29,2017
10
people found
this helpful
this helpful
I let my property through letting places which is now part of John Shepherd. Because of their poor management and their contract management, I decided to not continue with this agency. As a result of their failings to draft a proper contract with the previous ...
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Comment on agent fees
Waste of fees
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Mar 29, 2018
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(1)
absolute joke of a company steer well clear ...
Nov 04,2016
Nov 04,2016
8
people found
this helpful
this helpful
I was left without half of the deposit for minor repairs. I was forced to pay damages that we haven't caused, shame....
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Comment on agent fees
Extremely high, you need to pay every time, they are not customer friendly.
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Oct 14,2010
Oct 14,2010
3
people found
this helpful
this helpful
I used John Shepherds office in balsall common to buy my latest home. The staff were polite and helpful and helped me through the sales process. I found them to be communicative and proffessional. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
