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John German

Corner House, 37 Gordon Road West Bridgford
Nottinghamshire
NG2 5LQ

0115 981 0003

Feb 14,2014
Minithumbdown
By:
Feb 14,2014
0 people found
this helpful
avoid at all costs. These are a TERRIBLE estate agents. The staff (most, not all) are rude. We have had a broken gutter for a year and a half AND a leaking roof for 3 years (although it was partially fixed). It took us 6 months for them to sort out the roof with the landlord AND they lied about it to begin with. Basically with the roof, we reported it as soon as we noticed, within a couple of days we heard nothing so we rang them and we were told to deal with it because the landlord could...
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By: mRK
Feb 19, 2014
View all comments (1)
just to add more info on this lot. today, 19/02/14 we had a call from them DEMANDING. Yes DEMANDING we pay another £25 for a reference. Despite already paying they claim we are lying. Even though we have 2 different kinds of proof. 1. bank statement. 2. our new estste agents have on file the reference they already gave. Needless to say we told them whats what. Also, We specifically told them as from the 18th myself and my partner would be in hospital as we have a new baby. Was C sectio....
May 29,2013
Minithumbdown
By:
May 29,2013
3 people found
this helpful
If I could rate this branch less than terrible i would! I have found atleast 90% of the staff to be so disinterested an frankly about as useful as a chocolate teapot from the very second we sighted our tenancy agreement infact the lady who assisted with this was extremely rude and seemed pretty annoyed we had dared to bother her that day. One of the main factors with this shambles of a company being the lack of communication amongst them I reported a leaking tap and 6 months later they sent a...
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What agent could do to change your mind?
Sack all their staff!!
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Apr 26,2013
Minithumbdown
By:
Apr 26,2013
5 people found
this helpful
I have recently moved out of my property let by John German from what was an all together rocky experience. At the beginning of our tenancy the oven broke for which JG stated that landlord would not replace, making me buy one, once we had moved into the fridge/freezer also broke for which again we were told the landlord would not replace. Thus again putting us out of pocket. (one of the reasons we moved into the property was the inclusion of white goods). We re-decorate the whole house and had...
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What agent could do to change your mind?
Prompt with repairs to the property.
Was this helpful? Yes
Mar 28,2013
Minithumbdown
By:
Mar 28,2013
2 people found
this helpful
We were trying to purchase a property advertised by John German, and had our offer accepted after several rejections. At that point the sales person congratulated us, telling us the property was ours and they would take it down off the various websites immediately. Up until this point everything was fine. Then the following day we receive a call saying another offer, above our had been received and accepted by the vendor and would we want to counter offer. To my surprise I discovered they wer...
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What agent could do to change your mind?
Stop marketing the property when they said they would!
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Apr 04,2008
Minithumbup
By:
Apr 04,2008
0 people found
this helpful
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Feb 15,2008
Minithumbdown
By:
Feb 15,2008
4 people found
this helpful
A distince lack of customer service for both tenants and landlords leads a lot to be desired following my experiences with this agent. I would like to see how John German justifies its management fee to its landlords. ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by John German, West Bridgford NG2 5LQ

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