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John German

12 Salter Street Stafford
ST16 2JU

01785 236600

Apr 10,2013
Apr 10,2013
1 people found
this helpful
I found a property for my son to let and had to pay the £200 admin fee up front. Unfortunately my son failed the credit check and despite us offering to pay the six months lease in one go, my son was declined. No problem at least we would get £150 back. Having paid the £200 by debit card i expected that the refund would be returned via the same method. This apparently is not the way that John German do business. I was told by a member of their staff that a cheque would be poste...
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What agent could do to change your mind?
Better customer service
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Feb 05,2010
Feb 05,2010
0 people found
this helpful
I brought a house through the Stafford branch last summer. I was very impressed with their service and dealing with my offer and follow though to completion. I feel that the service they offered was of a good standard and I would use them again in the future. Friendly, helpful staff....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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