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John German

8 Forest Road Loughborough
Leicestershire
LE11 3NP

01509 239121

Jun 13,2014
Minithumbdown
By:
Jun 13,2014
3 people found
this helpful
The initial contact with John German was very positive, right up until the first day of tenancy, the viewing and application process all went smoothly. Having got the first load of items in the rental van to the new house, I went to the office at the per-arranged time to pick up the keys was where it all started to go wrong. I waited and met the correct person, "so Sir, how are you going to pay the security deposit and first months rent?". We had already transferred this as requested...
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What agent could do to change your mind?
Treat your tenants like paying customers, and communicate with them professionally
Was this helpful? Yes
By: John German
Jun 16, 2014
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Given the timescales mentioned it appears this tenancy may have originally been set up via the John German Lettings business. However, the John German Lettings and Management business was sold to Countrywide PLC in November 2013 and any issues arising since that date, which would include the check out and viewings with potential new tenants, were the responsibility of Countrywide PLC. We wish to make clear this review has no bearing on the continuing Residential Sales business of John German.....
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  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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100% customers were satisfied with fees % accuracy of agent's valuations
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