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    Alix Simpkin
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Jigsaw Letting & Move

11 Finkle Street Selby
North Yorkshire
YO8 4DA

01757 241123

Aug 10,2016
Minithumbdown
By:
Aug 10,2016
0 people found
this helpful
The customer service from this letting agent is terrible. Poor communication, repeatedly having to chase up phone calls and emails as they have not been replied to. The property I rented was not as safe as I had expected as I discovered once I moved into the property with random extension cables for sockets and loose socket plates on the walls (multiple). The electrical safety of the property was poor. Amazingly despite the agreed condition of the property £50 was deducted from my bond sim...
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Shocking
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Mar 16,2016
Minithumbdown
By:
Mar 16,2016
0 people found
this helpful
Unfortunately we wanted to live in our property so much that we allowed them to push us from pillar to post, constantly creating new hoops for us to jump through because we were "young". Constantly threatening us with the fact that they'd allow other people to reserve the house & keep our retainer if we didn't get back to them with whatever they requested by the end of the day. When we finally moved in I thought we'd be a little better off, but no! Wouldn't answer calls regarding u...
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Apr 30,2015
Minithumbup
By:
Apr 30,2015
2 people found
this helpful
Jigsaw Letting have offered an Excellent Bespoke service to me finding tenants and also managing my properties when required for over 8 years. They have always found me excellent tenants. I have occasionally been approached by other local agents offering a landlord service and indeed once tried another agent who found me the Tenant From Hell. I would never use nor reccomend anyone other than jigsaw. They offer a 5 star service...
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Apr 23,2015
Minithumbup
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Apr 23,2015
2 people found
this helpful
I have rented via Jigsaw in Selby previously and I have just begun a new tenancy again. I have always found their customer service to be excellent promises kept and phone calls are always returned efficiently and in the timescales given. Any repairs or work at the property have been carried out to a good standard. I would and have recommended Jigsaw to other people I have found them to be the best letting agent to deal with in the local area....
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Dec 16,2014
Minithumbdown
By:
Dec 16,2014
1 people found
this helpful
Very poor experience with rude and ill informed staff. Staff were at times abusive and our tenancy was poorly handled from beginning to end with particular reference to the end of our lease. Staff were unable to correctly calculate rent owed and suggested we overpaid and waited for a refund when paying last months rent. No sense of urgency when dealing with repairs. Would certainly not recommend....
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Aug 04,2014
Minithumbdown
By:
Aug 04,2014
5 people found
this helpful
I do not know the agents name, but it was a lady from the Selby branch.how this company ever won a award is beyond me..........this lady told me a out and out LIE, ITS ABSOLUTELY A DISGRACE. they wrote up on the property in question said nothing about NO PETS & yet this lady rang to say that it said in the description NO PETS. Well it was not there then & its not there now.if there is one thing I really hate its being LIED TO. All she had to do was tell me the truth. I would never consi...
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Dec 16,2013
Minithumbdown
By:
Dec 16,2013
6 people found
this helpful
Awful experience, we payed everything in advance and on perfect time for two years. We were faced with 5 weeks through January/February with no heating dispute various calls. Also has a leaking toilet and bath tap for 3 months which only got rectified once we went into the office. Taps still not fixed hence out water bills inaccurate every month. When discussing our moving out procedure with the manageress I was personally faced with a barrage of insults and foul language for claiming that t...
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Nov 23,2013
Minithumbup
By:
Nov 23,2013
3 people found
this helpful
We informed the agent that we needed to be in quickly and we had moved in after a week whereas in a previous tenancy Ashton\'s Lettings took over a month for a vacant property even though we told then it was urgent. Jigsaw were friendly and helpful and at the end of the tenancy offered a pre vacation inspection so that no charges would be a surprise. We didn\'t have time for a pre vacation inspection but despite some minor damage we received all of our deposit back and it was in our accounts wit...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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From Landlords From Tenants From Vendors From Buyers Other
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Yasmin/Amy  - upload your photo Yasmin/Amy
2 reviews

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Alix Simpkin - no image available Alix Simpkin
Letting Neg
2 reviews

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