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    James Greaves
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    Sarah Harvey
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Jayman Estate Agents

2 Bore Street Lichfield
Staffordshire
WS13 6LL

01543 416567

Aug 05,2016
Minithumbup
By:
Aug 05,2016
1 people found
this helpful
I have used Jayman to let my property twice. On both occasions I have found them (James Greaves in particular) to be knowledgable about the local lettings market and they have found very suitable long-term tenants for my property. Sue in the office has been highly efficient at managing the administrative side. I would very much recommend using them....
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Jun 17,2016
Minithumbdown
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Jun 17,2016
0 people found
this helpful
I left 2 messages for James greaves over 2 days! Eventually he asked a colleague to return my call as he was busy! When I did finally get to speak he had a very arrogant attitude and told me he had been in meetings with "big" landlords. Clearly I should have been honoured to get through to him-reminder James - the customer pays your wages!!! Once I told him his service was not good enough for me he just wanted to get off the phone. I have since spoken with 2 other letting agents who ...
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By: James Greaves
Jul 28, 2016
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As explained explained, you were not calling the correct office number hence you were unable to get hold of me. I came out of a meeting with a client to try and deal with your call but you then stated you did not wish to use us to market your property. We have previously let a property for your family and received very positive feedback hence I believe you called us in the first instance. It is with regret that we couldn't attend within the short time frame you required but we do have to consid....
Nov 10,2013
Minithumbdown
By:
Nov 10,2013
4 people found
this helpful
this branch of jayman seems to be completely incompetent , i have had several issues with them re work carried out on my property, after speaking to the tradesmen themselves it seems that they are never given enough detail to ever carry out work to the expected standard and constantly told to keep prices insanely cheap so they can add there steep commission before you get the bill....
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What agent could do to change your mind?
they could tell the truth from the start about there commission on work"*".
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Oct 22,2013
Minithumbdown
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Oct 22,2013
5 people found
this helpful
Me and my partner were looking for a property to rent in the Lichfield area. We found a property on Right Move that looked very promising, but our experience from Jaymans Letting agents was terrible. Firstly after arranging and confirming a time to view the property 3 days in advance Jayman\'s moved our viewing time and informed us the night before. They also told us that there would be 2 other couples viewing the property at the same time as we were. When we arrived at the property the ...
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Apr 09,2013
Minithumbdown
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Apr 09,2013
5 people found
this helpful
Disgraceful service from these clowns, PLEASE do not use them, choose another estate agent !! Run by incompetent unprofessional "*"s, lead by James Greaves, I think he actually calls himself a director ?? I had the misfortune of using them for a year while renting in Burntwood, they lied, cheated, charge outrageous fees that are not in your tenants contract, on leaving the property, I had a battle for nearly 3 weeks to obtain my deposit back, even though the Landlord had rung them twic...
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By: Jayman Lettings
Jul 29, 2016
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Dear Tenant, With regret we were unable to release your deposit until your landlord had confirmed this in writing to us. The deposit was released by BACS when this was received. All of our fees are outlined in the agreement you signed when you moved into the property. We have spoken to your landlord in this instance who agreed with the way in which we handled the matter.....
Oct 27,2012
Minithumbdown
By:
Oct 27,2012
3 people found
this helpful
I was looking a flat to let in Cannock/Heath Hayes area. I did pay 300 quids for an administrations fee and take off the market. My application was agreed, so I was completely shocked when just seven days before my moving in date due, I was refused without any reasons given. I was really surprised, because the property came back on the market immediately. After a few weeks "battle" to get my money back finally I got a refund. I don\'t recommend the agent....
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By: Jayman Lettings
Jul 28, 2016
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With regret, it was the decision of the landlord not ourselves that your application was rejected. Please note we must take our instructions from the landlord in relation to who they are prepared to accept. Your application was refunded by BACS when you supplied us with your account details.....
Aug 03,2012
Minithumbdown
By:
Aug 03,2012
2 people found
this helpful
Disgusting!!! been phoning Jayman now for 3 weeks 4 times a day was told the person i want to speak to is busy will get her to call you back! i was told this every time i rang up! Sue never did call back! im still trying to ring till now!!!!!...
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Apr 19,2012
Minithumbdown
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Apr 19,2012
3 people found
this helpful
I was looking to buy a house in the Lichfield area. I went into the office to ask for details. I was totally shocked by the serious lack of customer service. The young boy sounded so not bothered and other staff who were also working there were loud and rude. When I asked for more pricise info he didn't seem to have a clue. This agent is poor and after visiting other agents in the city you can clearly see why this is not a popular estate agent. Do not use!! There are so much more proper agents...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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James Greaves - upload your photo James Greaves
2 reviews

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Sarah Harvey - upload your photo Sarah Harvey
1 reviews

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