92% sales valuation accuracy
90% sales fee satisfaction
90% lettings valuation accuracy
89% lettings fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ...
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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.
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2024
allAgents People Awards
Latest Reviews
18th Jul 2022
reviewed by 'graeme campbell'
17th Mar 2021
reviewed by 'Brian'
5th Nov 2018
reviewed by 'Clientanon'
20th Jun 2017
reviewed by 'Shelly'
31st May 2017
reviewed by 'Paige'
27th May 2017
reviewed by 'Jules'
Opening Hours
Address
Jan Forster Estates
10 Front Street
Tynemouth
NE30 4RG
0191 257 2000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 90% | £26,000 | £590,000 |
| Lettings | 90% | 89% | £380 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 1 | 25 | 0 | 78 | 4 | 67 | 1 | 5 | 1 |
Areas covered
- NE29
- Tynemouth
- NE30
- North Shields
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
Dec 01,2015
Dec 01,2015
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Always polite. Quick to respond to queries and requests. Recommended an excellent tradesman to carry out gas servicing. Very satisfied. Would recommend....
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Nov 30,2015
Nov 30,2015
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I was extemley dissapointed that I had to inform you that my house board hadnt been changed to sold evnthough I informed you of this is still wasnt done. If it had been then it would have meant that my neighbours of 22 years would have ...
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What agent could do to change your mind?
Like stated I was just disapointed that the sold sign wasnt put up when I telephoned it still gave me a 6 days before I moved.Attached Filesnbsp;
Comment on agent fees
Like stated I felt that as a seller I expect that attention should be right up till then end of the sale completion.
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Nov 30, 2015
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Hi there,
Am pleased to hear we were successful in the sale of your property and I'm sorry to hear a sold board had been missed at your property, this is unusual as we're always keen to promote our sales success in the area however due to the volumes we deal with occasionally a board gets missed. We do often keep a for sale board up until the sale is confirmed, particularly if a sale had fallen through in the past and normally once we have exchanged contracts normally the boards come down altog ...
Nov 27,2015
Nov 27,2015
1
people found
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this helpful
This is the second time I have used Jan Forster to sell a property and I am more than happy with all the sales team always ready to help when any problems turn up well done to all of them.
One team member I must ...
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Comment on agent fees
Fine
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Nov 25,2015
Nov 25,2015
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Rachael and Ellie were completely professional at every level. Approachable and always willing to give advice and information. I felt they treat me with the same level of service as a prospective purchaser as they would the vendor. Highly recommended and both are assets to ...
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Oct 26,2015
Oct 26,2015
1
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I received excellent service from Jan Forster's team at Tynemouth. They were very professional, friendly and supplied me with constant updates about the sale of the property. I would have no hesitation in recommending them....
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Oct 20,2015
Oct 20,2015
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In my recent experience all the staff I spoke to were well informed and friendly. They all did their best to answer any questions (or get back to me if they couldn't give me an answer straight away) and the process was very smooth. I ...
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Oct 20, 2015
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Hi Vickie, thank you for your feedback. We're very pleased to hear you were happy with your experience. We always strive to offer the best possible customer service. In light of this, it's worth pointing out that the member of staff you dealt with three years ago is no longer a part of our team. We firmly believe we currently have the best team at the coast, and we're very glad you agree. If we can be of any help in the future, please don't hesitate to get in touch.
Kind regards Ellie Warwick. ...
Oct 20,2015
Oct 20,2015
0
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Denise handled all aspects of the procurement of a new tenant, handled all the viewings and kept us up to date with progress. She found us satisfactory tenants very quickly and and organisde all required paperwork quickly and efficiently. A very professional lady who gave ...
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Oct 19,2015
Oct 19,2015
1
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This was a very smooth purchase. The information flow was very good throughout the whole process, and we felt informed and supported the whole time. Even after the sale the Jan Forster Team continued to be helpful....
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Oct 19,2015
Oct 19,2015
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Denise was very helpful, courteous,and promptly replied to all my communications. Excellent customer service. Would recommend Jan Forsters as a first port of call for any future purchases or rentals...
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Oct 18,2015
Oct 18,2015
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I found Rachel to be very helpful throughout the whole process. Calls were always returned in a speedy fashion and when a query was raised it was always answered quickly. Rachel was very friendly, polite and helpful throughout the process, from initially viewing the property ...
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Oct 16,2015
Oct 16,2015
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Excellent experience, Ellie updated us throughout the process and always replied to emails within the hour. Very smooth purchase and would highly recommend to any prospective clients....
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Oct 16,2015
Oct 16,2015
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I used Jan Forster to initially arrange a viewing of a property, then I arranged a follow up viewing after some time as I'd been looking at other properties. When I came to make a decision and make an offer (and subsequent offers) all went ...
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Oct 16,2015
Oct 16,2015
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Good communication and updates from Josh, Ellie and Rachel either by calls or texts. I felt they were all working hard to get our property sold and were sensitive to the fact that this was a difficult time for us after our recent bereavement. We ...
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Comment on agent fees
Pre agreed fees upfront at start of sale for 1/2%
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Oct 16,2015
Oct 16,2015
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TO WHOM IT MAY CONCERN
We cannot praise Ellie,Rachael & other team members enough for their very proactive support in selling our home recently.
It was very much appreciated.
We would have no hesitation in recommending the Jan Forster Tynemouth Branch Office Team to help ...
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Comment on agent fees
Very good value for money.
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Oct 16,2015
Oct 16,2015
1
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We opted for Jan Forster to sell our house as we were also buying our new property with them.
The whole team have been excellent, especially Ellie and Josh who handled most of our queries.
Nothing was too much trouble for them, and a big ...
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Sep 25,2015
Sep 25,2015
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My partner and I are very happy with the service we have recieved throughout our time renting property through Jan Forster estates. Every Staff member that we dealt with were very helpful and made the process stress free....
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Aug 17,2015
Aug 17,2015
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As we live abroad we relied greatly on our Agent to handle most aspects of our sales process and Jan Forster really stepped up to the mark. Jan Forster Estates provided an excellent service throughout our entire sales process and we found that they handled ...
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Aug 06,2015
Aug 06,2015
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The service we received from Denise was very good from start to finish. The letting of my flat was dealt with in a professional manner and I was kept informed of what was going on on a regular basis. I have no hesitation in recommending ...
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Comment on agent fees
Could always be a bit lower......
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Aug 05,2015
Aug 05,2015
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Denise was very helpful in obtaining us a let to suit our particular needs. She listened to us and understood our requirements which was refreshing.
I felt she had a good knowledge of available properties and kept in contact with us throughout, without wasting time ...
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Aug 04,2015
Aug 04,2015
1
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I recently bought a house through Josh at Jan Forsters Estates in Tynemouth. He was very prompt and efficient and kept me updated along the way.
If Josh was on a call then Elle would be able to help with any query I had.
I'm ...
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Aug 04,2015
Aug 04,2015
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Rachael has been very efficient, always answering my queries and getting back to me straight away. I have bought and sold with Jan Forster this time and very happy with their service....
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Aug 04,2015
Aug 04,2015
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The office provided the full package owing to the house being empty,we had no input what so ever, everything went between the office and our solicitor.
Cannot fault anything would certainly recommend them...
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Aug 04,2015
Aug 04,2015
1
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Both Rachael and Josh were very helpful, friendly and professional throughout all of the negotiations involved in selling our property and were very positive with their advice. We would have no hesitation in recommending the services of either member of staff or indeed any of ...
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Comment on agent fees
The fee of 0.75% (plus VAT) offered by David Hunter was excellent.
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Jul 15,2015
Jul 15,2015
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Denise was very friendly and helpful throughout - from when I originally inquired about the flat right through to now I have moved in. This is my first experience of renting a flat by myself and I had lots of questions as I didn't know ...
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Jul 10,2015
Jul 10,2015
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Denise was excellent in every respect. She understood my needs and directed me to appropriate properties. She was excellent at maintaining contact and following up on action points. I would recommend her highly.
Her colleague Rachel Trick in the branch was also very helpful. My ...
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Jul 06,2015
Jul 06,2015
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Denise was brilliant throughout the process. Keeping us updated giving feedback and always returning calls prompltly. The best we have dealt with yet accross both Jan Forsters and other letting agents. She is a true role model for the business.Well done and thank you...
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Jun 22,2015
Jun 22,2015
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With being a first time buyer the process of purchasing a property is very overwhelming, but going through Jan Forester made it very easy.
Ellie was fantastic, she answered all my first time buyer questions really quick (almost immediately) and made me feel at ease ...
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Jun 21,2015
Jun 21,2015
1
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Fantastic customer service from the start they kept us regularly updated as promised. Very professional and knowledgeable with a modern aspect and realistic approach to the property market. Looking at our photos and other Jan Forster properties the attention to detail was spot on our ...
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Jun 07,2015
Jun 07,2015
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If I was scoring Ellie & Joyce soley I'd rate as excellent, both Joyce and Ellie were always responsive and on the ball. I'd recommend them both to anyone wishing to sell their property and have a truly personal service. Thank you to you both and ...
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Jun 03,2015
Jun 03,2015
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Both agents I dealt with (Hannah and Denise) were incredibly helpful and efficient. Everything was managed quickly, efficient and with a friendly manner. I highly recommend using Jan Fosters. Denise and Hannah were a pleasure to work with and made the move as stress free ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:02 PM 07/01/2016 by allAgents
