Jan Forster Estates
High Heaton, Newcastle upon Tyne, NE7
4.6/5, 197 reviews
94% recommended
92% sales valuation accuracy
95% sales fee satisfaction
89% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

Opening Hours
Address

Jan Forster Estates
159 Benton Road
High Heaton,Newcastle upon Tyne
Tyne & Wear
NE7 7DU
0191 270 1122

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £80,000 £520,000
Lettings 89% 86% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 3 72 6 28 0 17 1 1 2
Areas covered
  • NE2
  • High Heaton
  • NE6
  • Heaton
  • NE7
  • Benton
  • NE28
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS UKALA The Guild
Latest Properties

“Jan Forster were absolutely fantastic. Firstly we used them to ......”

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Dec 29,2015
Minithumbup
By: 'beechey'
Dec 29,2015
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Jan Forster were absolutely fantastic. Firstly we used them to rent our property several times, which was such a great experience as they were so efficient and then we used them to sell our property for us which was done so quickly and efficiently again. ...
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“Jan Forster Estates staff did a first rate job for ......”

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Dec 23,2015
Minithumbup
By: 'Rose'
Dec 23,2015
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Jan Forster Estates staff did a first rate job for us from initial discussion through to completion. Valuation of our unique property was challenging but Chris Grabham evidently got it just right. The company must have had a good knowledge of potential buyers, as within ...
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“I have two properties both of which have been let ......”

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Dec 17,2015
Minithumbup
By: 'Waqar'
Dec 17,2015
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I have two properties both of which have been let out by Jan Forster. I initially was in touch with their Office in High Heaton, for my Longbenton property and they were fantastic! Very courteous, efficient and professional team. So much so, that when it ...
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“Alway happy and helpful any queries I had were answered ......”

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Dec 15,2015
Minithumbup
By: 'Jess'
Dec 15,2015
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Alway happy and helpful any queries I had were answered as quickly and professional as possible they help to make the process of purchasing our first hope that little bit less stressful highly recommend this branch and its team!...
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“Overall a very professional team, by far the best in ......”

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Dec 09,2015
Minithumbup
By: 'MIKE'
Dec 09,2015
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Overall a very professional team, by far the best in the area and very easy to deal with. Always ready to help and facilitate the sale which they did despite a difficult set of circumstances at the bottom of the chain. Sarah Jones in particular ...
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“Jen was very helpful in arranging the let of the ......”

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Dec 04,2015
Minithumbup
By: 'Louise'
Dec 04,2015
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Jen was very helpful in arranging the let of the property. It let within 24 hours and we had immediate viewings. Great service ....
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Comment on agent fees
We have an offer for cheaper fees with Sarah Main, decided to stay with JF this time but may need to review at next rental as SM over ‚£100 cheaper
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“I have been thoroughly impressed with all aspects of Jan ......”

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Dec 04,2015
Minithumbup
By: 'Kirsty_Singleton'
Dec 04,2015
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I have been thoroughly impressed with all aspects of Jan Foster estate agents in the letting of my property. In particular, I have to give a lot of praise to Russ, who came out to do the valuation. He had detailed research, talked a lot ...
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“I had been looking for a property for around 4-5 ......”

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Nov 20,2015
Minithumbup
By: 'LB'
Nov 20,2015
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I had been looking for a property for around 4-5 months in High Heaton. Charlotte from Jan Forster estate agents rang me about couple of propties to view in that area that sounded suitable. I went to the viewings and I picked a property which ...
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“Excellent service, very prompt and communicated really well with me. ......”

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Nov 16,2015
Minithumbup
By: 'Claire'
Nov 16,2015
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Excellent service, very prompt and communicated really well with me. Found me a tenant really quickly. Very pleased with the service and will use them again....
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Comment on agent fees
Very reasonable.
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“Very professional and communication was excellent while helping me find ......”

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Nov 16,2015
Minithumbup
By: 'Jemma'
Nov 16,2015
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Very professional and communication was excellent while helping me find my perfect home to rent. Very happy customer would highly recommend ....
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“I have been thoroughly impressed with our dealings with Jan ......”

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Nov 14,2015
Minithumbup
By: 'Kirsty'
Nov 14,2015
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I have been thoroughly impressed with our dealings with Jan Forster so far, from the arrangement of the viewing, to the actual viewing, to the credit checks process and additionally the follow up care from Jan Forster (Jen Hutchins in particular). Jen has answered all ...
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Comment on agent fees
Whilst fees seemed quite costly (over ‚£500) in comparison to those quoted by other agents, the tenancy checking process was very slick and professional, so we can have no real complaints.
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“Charlottle initially contacted me to say there had been a ......”

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Nov 14,2015
Minithumbup
By: 'Tina'
Nov 14,2015
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Charlottle initially contacted me to say there had been a change in the landlords response to having pets within the property which was extremely helpful as we had originally viewed this property on the internet but had been disapointed by not being able to have ...
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“We needed to move home quickly, so contacted most agents ......”

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Nov 13,2015
Minithumbup
By: 'Philly'
Nov 13,2015
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We needed to move home quickly, so contacted most agents in the Newcastle area requesting details of suitable properties. Jen Hutchins immediately contacted us and organised 6 or 7 viewing, constantly keeping me updated on times and arranging everything we needed. I can't praise Jen highly enough, ...
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“Charlotte (and Jen in Charlottes absence) was very proactive in ......”

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Oct 22,2015
Minithumbup
By: 'C'
Oct 22,2015
0 people found
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Charlotte (and Jen in Charlottes absence) was very proactive in finding and securing is a property. She was constantly in contact to arrange viewings and finding out about the type of property we were looking for. Jen was just as great when Charlotte was not ...
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“The 2 members of staff that I dealt with at the ......”

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Oct 22,2015
Minithumbup
By: 'Chris'
Oct 22,2015
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The 2 members of staff that I dealt with at the High Heaton office Charlotte and Jen were extremely helpful, friendly and professional. It seemed to be their personal mission to find a tenant for the property whereas previous agents showed little interest in trying to ...
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“Highly effective communications and proactive in both seeking suitable tenants ......”

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Oct 21,2015
Minithumbup
By: 'Alison'
Oct 21,2015
0 people found
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Highly effective communications and proactive in both seeking suitable tenants and processing the administration work following a successful let. This is the second time we have used Jan Forster Estates to find tenants and the whole process on both occasions has been as trouble free ...
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Comment on agent fees
There were cheaper agents, there were more expensive agents but I am willing to pay for a trustworthy and efficient service
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“Jen is so helpful and is a pleasure to deal ......”

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Oct 19,2015
Minithumbup
By: 'Astrid'
Oct 19,2015
0 people found
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Jen is so helpful and is a pleasure to deal with. Nothing is too much trouble and she makes me feel valued as a customer. I would not hesitate to recommend Jan Forster to my friends whom have rental property....
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“This will be the 3rd time I have rented my ......”

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Oct 19,2015
Minithumbup
By: 'David'
Oct 19,2015
0 people found
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This will be the 3rd time I have rented my property through Jan Forster and have generally found their service to be excellent. Jen Hutchins in particular kept me up-to-date with all viewings and offered support on all stages of the tenant application process. Equally, ...
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“I'm very please with the help of Jan Foster's agency ......”

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Oct 18,2015
Minithumbup
By: 'S.'
Oct 18,2015
0 people found
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I'm very please with the help of Jan Foster's agency in finding a new tenant for our property. They offered excellent advice on presenting the property to viewers and on pricing. All their dealings with me, both face-to-face as in email and phone conversations, have ...
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“Jen was extremely helpful when dealing with me and my ......”

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Oct 18,2015
Minithumbup
By: 'LucyAbbaszadeh'
Oct 18,2015
0 people found
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Jen was extremely helpful when dealing with me and my partner finding our first home together. Jen provided us with all of the relevant information that we needed and guided us through a process which could have been difficult but with her help and support ...
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“Jen was very efficient, she went the extra mile when ......”

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Oct 17,2015
Minithumbup
By: 'R'
Oct 17,2015
0 people found
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Jen was very efficient, she went the extra mile when there were queries with the landlord that needed resolved. She kept me up to date with developments and was always very professional and friendly. The service she provided was excellent....
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Comment on agent fees
I feel the fees were reasonable in today's market.
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“I'd be looking for a property for a while, if ......”

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Oct 16,2015
Minithumbup
By: 'Jill'
Oct 16,2015
0 people found
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I'd be looking for a property for a while, if it wasn't for Jen's proactive phone call I would probably have overlooked the property and settled for one I wasn't happy with due to how quickly we needed to move. Even though we were slightly ...
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“I had previously sold my property with another agent but ......”

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Sep 28,2015
Minithumbup
By: 'Sarah'
Sep 28,2015
0 people found
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I had previously sold my property with another agent but the sale fell through. Jan Forster estate agents were brilliant in agreeing with the value of the property I wanted to put my house on the market for, they did a floor plan (which I ...
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“Charlotte has helped me twice now getting a flat sorted, ......”

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Sep 24,2015
Minithumbup
By: 'Paul'
Sep 24,2015
0 people found
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Charlotte has helped me twice now getting a flat sorted, she's a fast acting and very helpful, she is extremely polite and professional and went out of her way to get me my flat as fast as possible....
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“Excellent service provided by Jan Forster estates. Charlotte and Jen ......”

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Sep 22,2015
Minithumbup
By: 'Gary'
Sep 22,2015
0 people found
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Excellent service provided by Jan Forster estates. Charlotte and Jen were both very helpful. We are very happy in our rented accommodation....
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“Charlotte showed me three properties based on my requirements, they ......”

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Sep 22,2015
Minithumbup
By: 'Tim'
Sep 22,2015
0 people found
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Charlotte showed me three properties based on my requirements, they were all what I was looking for. It was clear she new all about the area and the property she answered any questions I put to her straight away. She was very polite new what ...
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Comment on agent fees
Fees were reasonable
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“Charlotte provided excellent feedback and advice at all stages of ......”

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Sep 15,2015
Minithumbup
By: 'GI'
Sep 15,2015
0 people found
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Charlotte provided excellent feedback and advice at all stages of the transaction and ensured that all was delivered on time giving a great experience for both the tenant and landlord. Personality and approachability are key in achieving the right result and I found Charlotte strong ...
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“I would have no hesitation recommending this agency.Pleased with ......”

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Sep 15,2015
Minithumbup
By: 'June'
Sep 15,2015
0 people found
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I would have no hesitation recommending this agency. Pleased with the service received. Updated by text of viewings. Emails always replied to promptly...
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“The Jan Forster team made the whole process as easy ......”

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Aug 24,2015
Minithumbup
By: 'Justin'
Aug 24,2015
0 people found
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The Jan Forster team made the whole process as easy and straight forward as possible. It took three weeks from viewing the property to us moving in. A very fast reliable and friendly service....
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“Agent was easily contactable and managed to answer any questions ......”

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Aug 21,2015
Minithumbup
By: 'Emily'
Aug 21,2015
0 people found
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Agent was easily contactable and managed to answer any questions or queries we had. Also went above and beyond with things such as notifying us ASAP when we were accepted as tenants, and made the whole experience relatively stress free....
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:16 PM by Lucy Williams
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact your local branch for details.
Last updated at 2:16 PM 03/01/2023 by Lucy Williams

Awards won by Jan Forster Estates, Newcastle upon Tyne NE7 7DU



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