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    Sarah Jones
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    Paul Anderson
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    Marilyn Simpson
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    Euan Stenhouse
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    Ellie Warwick
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    Bianca Memari
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    Melissa Carman
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    Joanne Graham
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    Eddie O'Mahony
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    Adele Mears
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    Josh Smith
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    Judith Taylor
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    Russ Mould
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    Jerod Moses
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    Andrew Dawson
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    David Hunter
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    Chris Grabham
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    Jan Forster
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    Anna Storey
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    Jess Maine
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    Anna Irving
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    Denise Kirby
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    Rachael Trick
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    Jen Hutchins
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan 24,2017
Minithumbup
By:
Jan 24,2017
Featured Review
0 people found
this helpful
I had the most contact with Joyce Teven and Ellie Warwick who were always friendly and helpful and professional all the way through both the sale of my house and purchase of my flat. All the other staff I dealt with were also helpful and professional and I'd recommend Jan Forster to people I know who need a reliable estate agent....
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Comment on agent fees
I did think the Agent's fees were quite expensive.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
Featured Review
0 people found
this helpful
Rachael was extremely helpful throughout all stages of looking for and buying a house. I could not fault her in any way. In addition to being helpful she was very polite and friendly....
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Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
The staff at Jan Forster Tynemouth made the sale of our house stress free. They worked around my partner and I working and were amazing from offer to completion....
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Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
Excellent service received. Rachael was a pleasure to deal with, always friendly and helpful and she kept us up-to-date throughout the sale of our property....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
Featured Review
0 people found
this helpful
Jan Forster gained my services as their staff were professional, their prices are very reasonable and their communication is the best in the business. I had the pleasure of having Rachael Trick deal with my sale and I couldn't have been happier. Friendly, clear, honest and most importantly, she updated me when there was ANY sort of update with my house sale. This is what you want from your estate agent and I cannot recommend them highly enough. My house was up on the market within a week of m...
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Comment on agent fees
Very affordable in this day and age. Very happy with the fees I had to pay for the services I received.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Very efficient professional service. We were kept regularly updated with progress. Ellie negotiated on our behalf to bring the sale to a satisfactory conclusion. The process of selling the house was made very easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Jan Forster have helped us secure a speedy purchase of a property just where we wanted. They also provided a virtual viewing prior to our initial visit. Negotiations were very good and the whole transaction went very smoothly. Good job Ellie....
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
From the outset I have been impressed with overall approach from the staff team, particularly around their level of experience and professionalism and tireless effort to achieve desired outcomes....
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Comment on agent fees
I found the fees to be fair.
Was this helpful? Yes
Dec 17,2016
Minithumbup
By:
Dec 17,2016
0 people found
this helpful
They were truly excellent and that is not something I say casually. They were very attentive, were very personable, always gave us sound, practical advice, were excellent communicators (one of the very best I have ever come across), were clear at all times and helped us through a very difficult, major time consuming, eventual non-buyer and then the final sale even when a last minute 'stunt' was pulled by the buyers....
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Comment on agent fees
Very reasonable and they earned every penny.
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Purchased property from Jan Forster Tynemouth. Everything went smoothly, dealt with professionally and quickly. I would definitely use the estate agents again when I come to sell....
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Comment on agent fees
N/A.
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
I would like to thank both Rachael and Joyce for being so helpful during the whole process of sale through to completion. They were very personable and a joy to deal with....
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Comment on agent fees
Good value fee's
Was this helpful? Yes
Dec 03,2016
Minithumbup
By:
Dec 03,2016
0 people found
this helpful
We found that Ellie and all the other team members we dealt with provided an excellent service. Ellie particularly provided a fast, efficient and very friendly service throughout the process, always responding to any query very promptly, and also going the extra mile when needed. Ellie, and indeed all the team members efforts were very much appreciated by us both....
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Comment on agent fees
We felt the fees were justified by the service we received from the Tynemouth branch
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
My wife and I were moving from Morpeth to Tynemouth for work reasons.From entering the branch through to completion,Rachael could not have been any more helpful and without her intervention during difficulties with our chain,we would probably not have got the house we wanted....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
Fantastic service yet again! A brilliant team at Tynemouth: reliable, thorough, efficient and fantastic communication, couldn't ask for anymore....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
1 people found
this helpful
They were very professional and responsive with communication. Made everything very easy and quick. Very good to deal with very helpful....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Great service from start to finish. Staff at the branch were always very helpful n answered any queries straight away. They managed to negotiate the sale of our house with the buyer who pulled out near the end and get the deal back on!!! Very pleased. Sarah...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
1 people found
this helpful
Helpful efficient and friendly without being on the phone constantly . Understanding considerate and realistic to time scales . When the extra mile when asked to help thank you ....
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Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Just a few words the staff that's all the staff in tynemouth were excellent and helped the process of our sale and move.we would strongly recommend this branch....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
1 people found
this helpful
I felt well informed by the staff at Jan Fosters. I liked the text messages to remind me of viewings with the names of our visitors. The staff helped to reassure me when we got close to our selling date and I began to feel a little stressed. I would recommend them to friends....
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Comment on agent fees
Average.
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
Working with Euan was simple and straight forward, he did exactly what he said he would do, when he said he would do it. He made the whole process of renting a property for my parents as smooth and uncomplicated as possible. We can't thank you enough!...
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Comment on agent fees
Average fees but good to see that there is no admin fee when a rental agreement is extended, which is something we have experienced before.
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
1 people found
this helpful
We received a good service from Josh and the branch. He was very helpful in chasing things up for us when they weren't going smoothly....
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Comment on agent fees
They seemed slightly high.
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Rachael was superb throughout the purchase, easily contactable, communicated very well, and always made quick progress and completed key tasks. Very pleased, thank you....
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Jan Forster supervised the viewings of my property for me which was a huge help. Once I accepted an offer Rachel progressed my sale incredibly well. Always keeping me updated with progress and seeking my views on questions posed by the Purchasers. She has a really professional and helpful approach to things so made the whole process very straight forward indeed....
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Was this helpful? Yes
Jul 09,2016
Minithumbup
By:
Jul 09,2016
0 people found
this helpful
Rachael was always positive and polite. She was always helpful and 'on the ball' to help chase any matters that arose....
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Comment on agent fees
The fees were as I would expect.
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
Both Denise and Euan were so professional and friendly. I was registered with 8 agents looking for a property to rent and only this office contacted me with suitable properties. I was very impressed with their service and although I found a property through another source,I would certainly recommend this company....
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Comment on agent fees
Not applicable
Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Hannah has been fantastic from the start. She is personable to speak to, great liaising with our tenant, and really prompt in all responses to the tenants and our queries. It gives us so much confidence having Hannah (and team) manage our property. Thank you!...
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Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
I have dealt with Josh for the last 18 months, on more than one property, in my opinion Josh and Jan Forster are the best agents in Tynemouth. Communication is good, without being too much, Josh is friendly and polite both on the phone and in person, he listens to what you are looking for and does his best to find it for you. I will be using him again to find my next property....
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Comment on agent fees
Have not paid fees as only been buying so far
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
Ellie and her team were so proactive and informed and catalysed the sale of a stagnating property from another local agent. I made a big mistake not choosing them in the first instance other vendors should not repeat my error - Joyce Rachael were first class...
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Comment on agent fees
Good value for excellent service
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
1 people found
this helpful
I have both sold and bought through Jan Forster, dealing primarily with Josh Smith and Ellie Warwick. Josh and Ellie made the journey very comfortable on both sides of moving house. They are extremely knowledgeable, diligent and attentive with regular and meaningful communication being the key service differentiator. They are nice, easy going, non-pushy people who don't take their foot off the gas until the job in hand is complete which is a welcome change on all counts....
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Comment on agent fees
Good
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
I recently used Jan Forster to let my property and dealt with Denise at the Tynemouth office. I found her (and the company as a whole) professional and efficient in all of my dealings with them. Calls and emails (from me) were returned promptly. Suitable tenants were found quickly and I would have no hesitation in recommending their tenant find service especially to inexperienced landlords such as myself....
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Comment on agent fees
They charge what appears to be the market rate for a tenant find service.
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
My first POC for this company was Mr Russell Mould. Moreover the behind the scenes powerhouse Denise Kirby kept me properly informed of all aspects of potential tenants. Smart, engaging and enthusiastic. I was instantly impressed. No doubt that Jan Forster was the right agent to manage my property....
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Comment on agent fees
Appropriate for level of detail and professionalism.
Was this helpful? Yes
May 04,2016
Minithumbup
By:
May 04,2016
0 people found
this helpful
It was such a pleasure to deal with Denise! Her positive attitude, friendly manner and superb professionalism meant that the new tenant of the house was found within the week. I even had a choice! Thank you very much, Denise!...
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Comment on agent fees
Appropriately priced for the service.
Was this helpful? Yes
May 03,2016
Minithumbup
By:
May 03,2016
0 people found
this helpful
Joyce worked very hard to find us a comfortable apartment for our retirement in Tynemouth. She was always informative and helpful and with her cheerful attitude managed to cope with my difficult husband. She found us a buyer for our property and kept us informed along the line and we are now enjoying our lovely seaside views. Ellie should be proud of her well trained staff but it is Joyce who was just right for us. Thank you...
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Comment on agent fees
Acceptable these days I suppose but at least they did work hard for them.
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Joyce was absolutely superb in every way, caring, and kept us informed at all times in a friendly manner. She was prompt to return calls and was immediately on site when anything went wrong. She kept us informed of viewings, as we are in different parts of the country and this was important. She was extremely understanding when viewings didn't go well and saw things from our perspective too. She was never patronising (like one member of the team,)but was always warm and delightful. A really love...
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Comment on agent fees
Fees are Fees,
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Very friendly and helpful staff, able to answer and help with queries quickly even when I persisted in bombarding them with requests for information and assistance. Always responsive to emails and phone calls, great service. Even when Josh was unavailable, Ellie or any of the other staff were more than willing and able to help me out quickly....
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Comment on agent fees
No comments to make! I was the buyer.
Was this helpful? Yes
Areas covered
  • NE29
  • Tynemouth
  • NE30
  • North Shields
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £26,000
  • Max: £590,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 25 0 76 4 64 1 5 0
Sarah Jones - no image available Sarah Jones
24 reviews

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Paul Anderson - no image available Paul Anderson
26 reviews

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Marilyn Simpson - no image available Marilyn Simpson
30 reviews

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Euan Stenhouse - no image available Euan Stenhouse
7 reviews

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Ellie Warwick - no image available Ellie Warwick
69 reviews

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Bianca Memari - no image available Bianca Memari
5 reviews

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Melissa Carman - no image available Melissa Carman
1 reviews

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Joanne Graham - no image available Joanne Graham
6 reviews

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Eddie O'Mahony - no image available Eddie O'Mahony
44 reviews

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Adele Mears - no image available Adele Mears
2 reviews

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Josh Smith - no image available Josh Smith
39 reviews

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Judith Taylor - no image available Judith Taylor
28 reviews

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Russ Mould - no image available Russ Mould
62 reviews

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Jerod Moses - no image available Jerod Moses
6 reviews

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Andrew Dawson - no image available Andrew Dawson
44 reviews

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David Hunter - no image available David Hunter
6 reviews

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Chris Grabham - no image available Chris Grabham
15 reviews

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Jan Forster - no image available Jan Forster
2 reviews

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Anna Storey - no image available Anna Storey
37 reviews

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Jess Maine - no image available Jess Maine
2 reviews

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Anna Irving - no image available Anna Irving
22 reviews

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Denise Kirby - no image available Denise Kirby
42 reviews

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Rachael Trick - no image available Rachael Trick
30 reviews

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Jody Ratcliffe - no image available Jody Ratcliffe
28 reviews

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Jen Hutchins - no image available Jen Hutchins
52 reviews

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Sharon Ford - no image available Sharon Ford
21 reviews

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Lucy Hailes - no image available Lucy Hailes
5 reviews

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Ryan Freeman - no image available Ryan Freeman
1 reviews

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Marie Watson - no image available Marie Watson
2 reviews

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Kurt Buckby - no image available Kurt Buckby
5 reviews

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Sarah McCann - no image available Sarah McCann
15 reviews

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Sharon Ward - no image available Sharon Ward
8 reviews

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Dee Douglass-Ralph - no image available Dee Douglass-Ralph
3 reviews

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Alayna Jefferson - no image available Alayna Jefferson
18 reviews

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Angela Forster - no image available Angela Forster
1 reviews

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Anthony Forster - no image available Anthony Forster
1 reviews

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Joyce Teven - no image available Joyce Teven
18 reviews

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Gemma Breeze - no image available Gemma Breeze
3 reviews

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Kirsty Snowball - no image available Kirsty Snowball
17 reviews

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Emma Sharman - no image available Emma Sharman
2 reviews

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Last updated at 2:02 PM 07/01/2016 by allAgents

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