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    Sarah Jones
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    Paul Anderson
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    Marilyn Simpson
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    Gail Towers
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    Julie Armstrong
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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
I have dealt with many letting agencies before and several during this recent bout of flat-hunting. I can wholeheartedly say that my experience with Kirsty, Gemma and all the team at Jan Forster Estates has been by far the best. From the beginning of our interactions I was impressed by their professionalism, friendliness and attention to detail. The whole process was dealt with in an ideal way. I would have no hesitation on recommending this agency on the basis of quality and service....
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Comment on agent fees
The fees are higher than other agencies and to some extent this was offputting. However, the level of service was definitely superior.
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
Hannah and Laura are the most helpful professionals I have meet while renting the properties. They solved all the issues without any delay. They are really on the ball....
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Comment on agent fees
good
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
Featured Review
0 people found
this helpful
Both Sharon and Gemma worked tirelessly to find us a tenant despite some problems we had with the flat. Their communication was excellent - always timely courteous and very helpful....
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Comment on agent fees
I think we certainly got our money's worth!
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
Featured Review
0 people found
this helpful
Dealing with jan fosters has been an eye opening experiance on the proffesionalism and courtesy on using this company for letting my property always up to speed with every thing amazed of the info related back to me will 100% reccomend to anyone and will use this company again...
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Comment on agent fees
I was sattisfied on there there charges for me but quite shocked at what they charge the tennants but i dont know if this is normal in the world of rentals
Was this helpful? Yes
Aug 21,2016
Minithumbup
By:
Aug 21,2016
Featured Review
0 people found
this helpful
We found all the staff at Jan Forster all very helpful during the sale of our property. They gave us sound advice regarding what to do and what not to do in the run up to the property going up for sale. They kept us up to date on a regular basis. The staff were very pro-active when our first buyer pulled out, and found us another buyer within an hour. Overall we are very pleased with the service we have received from all the staff we have had dealings with....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
They providede an excellent service very friendly and engaging With my work schedule they were still accessible Friendly office staff...
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Excellent service from Gail and when she wasn't available Jodie also. Always felt like they knew exactly who I was without me explaining selling address etc. Friendly and excellent advice to keep me on track! Thank you....
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Comment on agent fees
With hindsight very good value for money.
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Very helpful and answered our queries and questions quickly by email and phone. Professional and friendly service. Thank you for helping us to buy our first home!...
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Comment on agent fees
not applicable
Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
this helpful
I was abroad when my tenant gave a month's notice. I emailed Sharon Ford and my house was let by the time I returned from holiday. That is what I call service....
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Comment on agent fees
Agent fees fair with options to add services if required.
Was this helpful? Yes
Jun 01,2016
Minithumbup
By:
Jun 01,2016
0 people found
this helpful
Fantastic is pretty much all I can say about Sharon! She has been great from start to finish! Will continue to use Jan Forster for future tenants....
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
I have recently let two properties through the Low Fell branch of Jan Forsters. They were both let fairly quickly and the whole process from dropping off the keys with them to completing the referencing went well and with regular communication of what was happening along the way. Would recommend and certainly use in the future....
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Comment on agent fees
Fair
Was this helpful? Yes
May 20,2016
Minithumbup
By:
May 20,2016
0 people found
this helpful
Big thank you you all always do a great job all ways keep me informed will use again in the future...
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Comment on agent fees
Good
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
The whole process has been very easy and the staff I have worked with have made it very simple and not stressful at all for me. They have also been extremely helpful due to this being the first time I have rented. I would highly recommend going with Jan Forster....
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Comment on agent fees
Fee's are a little bit pricey, but it is highly worth it for the smooth process.
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
I can recommend Jan Forster and especially Rob Thorn who valued my property correctly and achieved a sale very quickly and very close to the asking price. He always returned calls and was very helpful. His photography was excellent and would use his and the low fell branches services again....
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Comment on agent fees
Good
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
happy with the eventual outcome. my buyers were difficult but jan fosters pursued to push the sale through. perhaps my buyers could have been guided, but no doubt they did, and the delay was down to the buyers not liaising with their solicitors....
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Comment on agent fees
fine. would have preferred a net quote (ie inclusive on VAT)
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
Would recommend Jan Forster Estates I found the service outstanding. The administrator allocated to ourselves Gail Towers was super efficient keeping all parties up to date making the process as seamless and as quick as possible. Thank you so much...
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Comment on agent fees
In accordance with other agents
Was this helpful? Yes
May 02,2016
Minithumbup
By:
May 02,2016
0 people found
this helpful
Sharon was so lovely and helpful throughout the process of myself and my partner renting a property. She was always available to talk to and guide us if we had any queries. We would definitely recommend Sharon and Jan Foster to all....
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Comment on agent fees
I think Sharon's fees were fair for all of the work she did and the help and support provided to us.
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Incredibly helpful, nothing was too much trouble for them. I've never rented before and all of my queries were answered quickly and was always very friendly. Thank you!...
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Comment on agent fees
I did think the fees were more expensive than other estate agents I'd looked at. I paid administration fees of ‚£360 and my actual rent was only ‚£395.
Was this helpful? Yes
Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
Anthony and his team have done an excellent job in selling my house quickly and at an excellent price. From the initial valuation through to photography and advertisement, everything went extremely smoothly and to timescale. From the first day of being on the market viewers have been shown the property. Would definitely advise using Jan Forster if you want to sell your property quickly!...
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Comment on agent fees
Fees were extremely reasonable and in line with the rest of the market
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
The sale of my house went through very smoothly with little to no issues. Jody and Rob were always on hand to answer any queries that I had. I would like to make special note of the help Jody gave throughout this process, her professional approach and expodicious manner of dealing with my queries is to be commended....
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Comment on agent fees
Jan Forster fee's were very competitive, twinned with the conveyancing fees I found this to very well priced and great value for money.
Was this helpful? Yes
Mar 27,2016
Minithumbup
By:
Mar 27,2016
0 people found
this helpful
Excellent Service provided by Jody in the purchase of our new home, very efficient, emails and phone calls were always returned , very friendly and polite....
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Feb 27,2016
Minithumbup
By:
Feb 27,2016
0 people found
this helpful
Overall very helpful agents, found our house through a recommendation from Paul so grateful for that. Got regular phone calls with updates and any questions we had were answered perfectly. Everything was sorted quickly and easily. When signing the lease we were a bit disheartened to see many spelling mistakes throughout but was also fixed quickly....
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Comment on agent fees
Admin fee seemed very high. Quite a lot of money for us at an expensive time for us but happy with the service we received in exchange.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Jerod visited the property to value it and offered good advice on what to do / not to do. Very straight forward with his views. Started to get viewings quickly and an offer within 5 days. House sale handled by Sharon went through very smoothly with no stress and I was regularly updated with progress and queries via email. My phone call requests were responded to quickly by Sharon. Thank you very much....
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Comment on agent fees
Very reasonable, Jerod Moses gave an up front fee which was honoured.
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Jan Foster sold our house in Crawcrook. Gail was the member of staff. I could not fault the service. From our first meeting to completion they handled everything in a professional manner....
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Comment on agent fees
The fees they charged were agreed and were fair.
Was this helpful? Yes
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
Joanne was amazing from start to finish. I was quite demanding throughout this transaction and wanted thinngs to happen quickly. My house was sold within 5 weeks and the communication an professinolism I recieved from Joanne was of an excellent standard. All my concerns were dealt with and I felt very comfortable calling to raise any concers. Although I dealt mainly with Joanne, Jody also helped out when Joanne was not available. Again the level of service recieved was brilliant....
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Was this helpful? Yes
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
Gail and Jodie were both excellent. They kept me updated and reassured throughout the whole process. I have sold a property with JF in the past, and been very impressed, but its great to see how hard they work on behalf of the buyer as well. Many thanks!...
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Jerod gave us a very fair appraisal of the property with good advice on how to get people through the door. He had a nice professional manner and was not pushy like other agents. Joanne was a pleasure to work with. She was very efficient, professional and kept us up to date on a regular basis. All in all a very good experience....
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Was this helpful? Yes
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
Jan Forster Estates were fantastic when we were looking to rent. They were very quick to reply to emails and any queries that we had and made the process go a lot smoother and less stressful....
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Was this helpful? Yes
Nov 23,2015
Minithumbup
By:
Nov 23,2015
0 people found
this helpful
Selling our house with Jan Forster Estates was a good decision. It was a positive experience from start to finish, and the team could not have been more helpful and efficient. Highly recommended....
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Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
this helpful
Comment on agent fees
I was very happy with the service received. Always answered my emails straightaway and liaised with the buyer. Kept me informed of developments and got lots of people to look at the property as soon as put on the market.
Was this helpful? Yes
Oct 17,2015
Minithumbup
By:
Oct 17,2015
0 people found
this helpful
The service by Jodie was excellent throughout the purchase process and we would have no hesitation in recommending her to any other prospective purchaser...
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Comment on agent fees
n/a
Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I bought a property through this agent, couldnt be more impressed with how it was all handled. I would certainly recommend them if I was to use an estate agent in the future....
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Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
I used JFs full management service to find tenants and to let out my property. I found them to be very efficient in all respects and I would not hesitate to recommend and to use them again...
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Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
0 people found
this helpful
Can't recommend this agent enough, kept up to date during sale of property. Joanne and the rest of the staff were really helpful, friendly and courteous. Made us feel as if we were part of the "team"....
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Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
0 people found
this helpful
Both members of staff I dealt with were very professional. Willing to spend time discussing my options and explaining market. Came across as very keen to support me and making every effort to get my property let out for me. Kept me informed of appointments to view my property and contacted me to give me feedback....
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Was this helpful? Yes
Areas covered
  • NE8
  • Low Fell
  • NE9
  • Gateshead
  • NE10
  • Whickham
  • NE11
  • NE16
  • DH3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £66,000
  • Max: £1,170,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA


Review statistics

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Sarah Jones - upload your photo Sarah Jones
16 reviews

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Marilyn Simpson - upload your photo Marilyn Simpson
18 reviews

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Julie Armstrong - upload your photo Julie Armstrong
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2 reviews

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Joanne Graham - upload your photo Joanne Graham
4 reviews

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Lindsey Donaldson - upload your photo Lindsey Donaldson
1 reviews

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Matthew Thompson - upload your photo Matthew Thompson
24 reviews

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Judith Taylor - upload your photo Judith Taylor
27 reviews

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Joyce Teven - upload your photo Joyce Teven
12 reviews

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Russ Mould - upload your photo Russ Mould
57 reviews

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Jerod Moses - upload your photo Jerod Moses
6 reviews

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Andy Smith - upload your photo Andy Smith
1 reviews

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Chris Grabham - upload your photo Chris Grabham
14 reviews

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Anna Storey - upload your photo Anna Storey
35 reviews

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3 reviews

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Callum Conroy - upload your photo Callum Conroy
6 reviews

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jessica scott - upload your photo jessica scott
3 reviews

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Lewis Taylor - upload your photo Lewis Taylor
1 reviews

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Jodie Ratcliffe - upload your photo Jodie Ratcliffe
16 reviews

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Hannah Brown - upload your photo Hannah Brown
131 reviews

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Sharon Ford - upload your photo Sharon Ford
16 reviews

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Lucy Hailes - upload your photo Lucy Hailes
5 reviews

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Joanne Waites - upload your photo Joanne Waites
4 reviews

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Anna Irving - upload your photo Anna Irving
1 reviews

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Paul Glover - upload your photo Paul Glover
1 reviews

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Jody Ratcliffe - upload your photo Jody Ratcliffe
1 reviews

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Rob Thorne - upload your photo Rob Thorne
2 reviews

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Anthony Forster - upload your photo Anthony Forster
1 reviews

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gemma & sharon - upload your photo gemma & sharon
0 reviews

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eva dancso - upload your photo eva dancso
0 reviews

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Hannah Brown - upload your photo Hannah Brown
1 reviews

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Gemma Breeze - upload your photo Gemma Breeze
3 reviews

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Kirsty snowball - upload your photo Kirsty snowball
1 reviews

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Laura Rowland - upload your photo Laura Rowland
1 reviews

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