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    Sarah Jones
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    Paul Anderson
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    Marilyn Simpson
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    Euan Stenhouse
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    Ellie Warwick
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    Bianca Memari
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    Melissa Carman
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    Joanne Graham
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    Eddie O'Mahony
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    Adele Mears
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    Josh Smith
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    Judith Taylor
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    Russ Mould
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    Jerod Moses
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    Andrew Dawson
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    David Hunter
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    Jan Forster
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    Anna Storey
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    Jess Maine
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    Anna Irving
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    Denise Kirby
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    Rachael Trick
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    Jody Ratcliffe
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    Jen Hutchins
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    Sharon Ford
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan Forster Estates

29 Princes Road, Brunton Park Gosforth, Newcastle upon Tyne
Tyne & Wear
NE3 5TT

0191 236 2070

Feb 24,2017
Minithumbup
By:
Feb 24,2017
Featured Review
0 people found
this helpful
Denise is a very kind lady, and gave us lots of help in letting the property we are currently living. It is always a pleasure when talking to her....
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Feb 16,2017
Minithumbup
By:
Feb 16,2017
Featured Review
0 people found
this helpful
Anna was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I needed....
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Comment on agent fees
I think the fees were fair for the service received.
Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
Featured Review
0 people found
this helpful
Marilyn has worked tirelessly and gone above and beyond all expectations that I had. I have been kept informed at all stages of the process of selling and I really appreciated this....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
Featured Review
0 people found
this helpful
i would like to thank Joanne Graham who helped us through from start to finish with our new home very professional...
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Comment on agent fees
good
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By:
Feb 02,2017
Featured Review
0 people found
this helpful
Emma & Kurt were absolutely brilliant. They pulled out all the stops to get my house sold & kept us very happy and stress free in the meantime. Couldn't thank them enough for what they have done for us. They made me feel at ease and made the experience of moving house delightful....
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
It's been really quick and easy to get my property listed and rented out, the service and the communication has been quick and positive....
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Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
We found the procedure to rent the property was kept simple and straight forward. Guidance in expectation of rental income and legal requirements was excellent. Arranging advertising and then prospective tenants visiting he property was efficient and we were kept up to date on outcomes....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Jan 20,2017
Minithumbdown
By:
Jan 20,2017
0 people found
this helpful
Terrible customer service. Multiple repairs were needed as I moved in, had to contact all the contractors by myself and pass the information to Jan Forster. What am I paying for?...
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Comment on agent fees
Shockingly high.
Was this helpful? Yes
By: Joanne Graham
Feb 10, 2017
View all comments (1)
Firstly may I take this opportunity to apologise that you feel that our level of customer service has failed in this instance. Our customer service level is of paramount importance to us. If you could please contact me on my e-mail address of joanne.graham@janforsterestates.com and let me know further details of your property, then I will be only too happy to help you with any requests, queries or issues that you may still have. Kind regards Joanne Graham ...
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
Hi I would definitely recommend using Jan foster, Sarah was professional, helpful and nothing was ever to much trouble. We will definitely use them again in the future. From start to finish a great service...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
I couldn't fault Sarah she was great! Very pleasant talk too and very understanding with various situations, she kept me updated with the progress of my purchase regularly, which was great. Sarah did not pressurise me, when there was problems with mortgages etc, Sarah was very understanding and liaised with me and the vendors and gave me more time which I was grateful....
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Hannah was prompt, efficient and friendly. The service was excellent, providing all the information I needed to get things done....
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Comment on agent fees
I think the £300 I paid was reasonable.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
We have had a great experience with Jan Foster's - they have been very efficient and organised in supporting us with the purchase of the property. Would definitely recommend to anyone....
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Very helpful and professional staff. Made the process very painless. Genuine interested in securing good tenant for their clients. Always ready to help, Denise and Euan thanks!...
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Comment on agent fees
fair
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
I wish all people involved in the property sector were as helpful as Hannah. Although the external Tenant Data system is disjointed and impractical we couldn't be more impressed with her professionalism and kindness. She kept in contact throughout the process working within tight time constraints. She acted as the liaison with third parties when we couldn't do so much whilst trying to fit everything during working hours. She is a credit to her company....
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Comment on agent fees
Fair.
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Paul's handling of our property viewing and subsequent interest in applying to rent the property was professional and polite, while he was very prompt in providing answers to our questions....
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May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Paul was very helpful and polite to respond. he has worked with an open discussion about what i wanted to achieve as a landloard and what tennants perspective is...it was a pleasure dealing with him....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
I have given Matthew Thompson 5 stars as I've found him very professional and easy to interact with over the phone. It's always to deal with an estate agent who show that they truly care about their customer....
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Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
Excellent communications! Sarah provides information about the property that is easy to understand as well as fast responses! I have had no problems making offers and on top of that, we completed the purchase within a month! Now THAT'S service!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
Thank you so much to Marilyn, she is amazing. We are first time buyers and didn't know how anything worked and she helped us with everything and kept us up to date. We really appreciate everything she did for us....
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Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
We recently sold an investment property through Jan Forster Estates. Judith successfully lined up several viewings within the first week and the property was sold to the second viewer. Judith is a very skillful negotiator and I would certainly recommend her and other members of the Jan Forster team to anyone looking to sell or buy a property....
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Comment on agent fees
Average.
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Judith is exceptional as an estate agent. She has handled many negotiations on various properties for us. She always keeps us up to date and well informed and has been her usual professional self in the handling of our flat sale. Its so refreshing to work with her....
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Comment on agent fees
I'd rather they were lower! Perhaps as an incentive to keep customer's loyalty a 'special rate' could be negotiated. This would be massively helpful to us (as property investors) and would ensure that we always use the same agent on every transaction.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Excellent service from all the staff we encountered. They were always helpful and willing to answer any questions in our search for the perfect property....
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Sarah did a great job in selling my house. She was very professional, kept me informed, and I made a successful sale...
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Was this helpful? Yes
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Hannah was brilliant and couldn't of been more helpful right throughout the process. This is the first time that I've became a landlord, therefore I was unsure on a few things, however Hannah made everything simple and crystal clear. Thank you!...
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Was this helpful? Yes
Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
It was a very good experience with Jan Forster Estates, there was complete understanding of the our needs and good handling of the tenancy arrangements...
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Was this helpful? Yes
Nov 24,2015
Minithumbup
By:
Nov 24,2015
1 people found
this helpful
Initially I had a choice of 4 Estate Agents to market my property with, however previous discussions with Sarah McCann and her professional approach made me choose Jan Forster and I wasn't disappointed. The photos and literature produced were good and the initial valuation in line with my thoughts. Communication from each of the offices was first rate throughout and I felt each member of staff was educated well on the property and were proactive with the details. This proactive approach is refr...
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Nov 14,2015
Minithumbup
By:
Nov 14,2015
0 people found
this helpful
Sarah and Kurt were both very helpful in all transactions relating to the sale of my property. It was a relatively easy sale for them, but I can't fault their efficiency in getting it sold (within 4 days of instruction). Thank you both....
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Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I found Jan Forsters so easy to deal with and super helpful! I would use them again without a thought. They always answered my questions (normally quicker than the solicitors!) and they were very friendly. I dealt with many other people as well as Sarah and they were all great....
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Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
On the death of my mother, and living away from Newcastle, we considered a number of local (NE3) estate agents when wanting to sell her house. We chose Jan Forster Estates and have been very pleased with the work they have done and the resulting sale in the face of some challenges. Throughout the process from initial valuation, to promotional material, viewings, management of offers, acceptance of final offer, exchange of contracts, and completion, we found the staff at Jan Forster knowledgeab...
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Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
Excellent service in some very trying times, Marilyn and Sarah extremely helpful, couldn't have asked for better service. Marilyn and Sarah always acted professionally and courteously in all my dealings with the office, keeping me informed at all times. Fees in line with other estate agents in the area. Keep up the good work. Many thanks...
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Comment on agent fees
In line with estate agents in the area
Was this helpful? Yes
Aug 26,2015
Minithumbup
By:
Aug 26,2015
0 people found
this helpful
They were brilliant. Excellent service every time I've used them, and they've been brilliant with the tenants they've found and the management service....
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Comment on agent fees
Fine, they weren't cheap but didn't seem expensive.
Was this helpful? Yes
Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
Matthew always does his best!!! Very good at liaison with renters and landlord and fast in completing admin. Also good at any follow up....
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Comment on agent fees
Already pre arranged
Was this helpful? Yes
Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
Both Ross and Hannah have been very helpful, professional and efficient in the letting of this property I have been kept informed at every stage and I am more than happy to advertise more of my rental property's through Jan Forster Estates if this is a sample of the service. well done to all the members of staff involved in this rental...
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Comment on agent fees
seem to be competitively priced but the same as all landlords paying less for fees is always appreciated however we are all in the business to make a little money so fees have to be paid
Was this helpful? Yes
Jun 28,2015
Minithumbup
By:
Jun 28,2015
0 people found
this helpful
Hannah was brilliant throughout the whole process of applying for tenancy to signing documents and getting keys. She worked quickly and always replied on time, informing me of the status of our application and liasing with the landlord regarding the key collection. She was really friendly and professional when i went and signed tenancy documents and gave me confidence as a tenant that if there are problems during my tenancy jan forster will be able to helo...
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Was this helpful? Yes
Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
this helpful
I found dealing with Matthew and Russ extremely efficient and professional with a personal friendly touch. Matthew let me know through voicemail and email that potential tenants were requiring viewings and alongside this I received text message reminders, which I found very useful for my own personal organisation of the new to me process. I have sent Matthew a number of emails asking for details of firms who can get my property fully sorted for renting and found he dealt with these matters e...
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Comment on agent fees
The property generated interest and was sorted within a week. Excellent judgement of market clearly after other Estate Agents quoted lower values to me.
Was this helpful? Yes
Areas covered
  • NE3 2
  • Gosforth
  • NE3 5
  • Wideopen
  • NE13
  • Kingston Park
  • NE5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,125
  • Max: £445,000

Letting
  • Min: £0
  • Max: £123,000

NALS UKALA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 10 3 24 1 23 1 2 0
Sarah Jones - no image available Sarah Jones
24 reviews

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Paul Anderson - no image available Paul Anderson
26 reviews

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Marilyn Simpson - no image available Marilyn Simpson
30 reviews

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Euan Stenhouse - no image available Euan Stenhouse
7 reviews

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Ellie Warwick - no image available Ellie Warwick
69 reviews

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Bianca Memari - no image available Bianca Memari
5 reviews

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Melissa Carman - no image available Melissa Carman
1 reviews

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Joanne Graham - no image available Joanne Graham
6 reviews

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Eddie O'Mahony - no image available Eddie O'Mahony
44 reviews

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Adele Mears - no image available Adele Mears
2 reviews

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Josh Smith - no image available Josh Smith
39 reviews

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Judith Taylor - no image available Judith Taylor
28 reviews

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Russ Mould - no image available Russ Mould
62 reviews

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Jerod Moses - no image available Jerod Moses
6 reviews

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Andrew Dawson - no image available Andrew Dawson
44 reviews

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David Hunter - no image available David Hunter
6 reviews

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Jan Forster - no image available Jan Forster
2 reviews

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Anna Storey - no image available Anna Storey
37 reviews

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Jess Maine - no image available Jess Maine
2 reviews

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Anna Irving - no image available Anna Irving
22 reviews

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Denise Kirby - no image available Denise Kirby
43 reviews

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Rachael Trick - no image available Rachael Trick
30 reviews

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Jody Ratcliffe - no image available Jody Ratcliffe
28 reviews

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Jen Hutchins - no image available Jen Hutchins
52 reviews

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Sharon Ford - no image available Sharon Ford
21 reviews

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Lucy Hailes - no image available Lucy Hailes
5 reviews

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Ryan Freeman - no image available Ryan Freeman
1 reviews

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Marie Watson - no image available Marie Watson
2 reviews

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Kurt Buckby - no image available Kurt Buckby
5 reviews

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Sarah McCann - no image available Sarah McCann
15 reviews

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Sharon Ward - no image available Sharon Ward
8 reviews

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Dee Douglass-Ralph - no image available Dee Douglass-Ralph
3 reviews

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Alayna Jefferson - no image available Alayna Jefferson
18 reviews

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Angela Forster - no image available Angela Forster
1 reviews

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Anthony Forster - no image available Anthony Forster
1 reviews

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Joyce Teven - no image available Joyce Teven
18 reviews

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Gemma Breeze - no image available Gemma Breeze
3 reviews

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Kirsty Snowball - no image available Kirsty Snowball
17 reviews

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Emma Sharman - no image available Emma Sharman
2 reviews

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Last updated at 2:02 PM 07/01/2016 by allAgents

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Last updated at 2:02 PM 07/01/2016 by allAgents

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