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    Jan Forster
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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan Forster Estates

55 Polwarth Drive, Brunton Park Gosforth, Newcastle upon Tyne
Tyne & Wear
NE3 5NJ

0191 236 2680
May 25,2017
Minithumbup
Brooke Owens
By:
May 25,2017
0 people found
this helpful
Brooke is a great assett to Jan Forster - she is pleasant, friendly, very efficient and articulate. She folllows up emails with phone calls and has been very helpful as a new staff member and our designated administrator with regard to letting our house. Many thanks....
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Comment on agent fees
good
Was this helpful? Yes
May 25,2017
Minithumbup
Joanne Graham
By:
May 25,2017
0 people found
this helpful
Joanne is extremely friendly; kind and courteous and has went the extra mile with an out of hours maintainance query, and been more than helpful every step the way. Brilliant service!...
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Was this helpful? Yes
May 23,2017
Minithumbup
Lucy Sinha
By:
May 23,2017
0 people found
this helpful
Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster. Thanks again to Lucy and the team!...
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Comment on agent fees
Good
Was this helpful? Yes
May 19,2017
Minithumbdown
Brooke Owens
Jess Maine
By:
May 19,2017
0 people found
this helpful
Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful period...
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Comment on agent fees
Compared to other Estate Agents the admin fee is a bit steep, however the service provided was top rate
Was this helpful? Yes
May 19,2017
Minithumbup
Georgia Lowes
By:
May 19,2017
0 people found
this helpful
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly recommended....
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Was this helpful? Yes
May 17,2017
Minithumbup
Kirsty Snowball
By:
May 17,2017
0 people found
this helpful
Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows her job. When we come to let our property out again I hope she will be our managing agent....
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Comment on agent fees
Fees seem fair in a competitive market. What we did like was that the pricing structure was very clear from the start with no hidden extras unlike some other Estate Agents that we spoke to.
Was this helpful? Yes
May 17,2017
Minithumbup
Lucy Sinha
Sharon Ford
By:
May 17,2017
0 people found
this helpful
Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability. I'm now happy to report that my property is being rented out suitably and managed professionally. My thanks go to both members of your team. Regards Mr Neil Westrop...
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Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By:
May 16,2017
0 people found
this helpful
Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly. change of tenancy has been managed very well with good communication on all sides -a really responsive and effective service...
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Comment on agent fees
You get what you pay for -fees are high but the service is very good
Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By:
May 16,2017
0 people found
this helpful
A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank you!...
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Was this helpful? Yes
May 11,2017
Minithumbup
Anna Storey
By:
May 11,2017
0 people found
this helpful
Haven't a bad word to say. Extremely helpful throughout. Answered any questions or queries I had quickly. Made the whole process go as smoothly and stress free as possible. Thankyou Anna!...
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Was this helpful? Yes
May 11,2017
Minithumbup
Lucy Sinha
By:
May 11,2017
0 people found
this helpful
good service so far fairly quickly let with what appear to be good tenants overall service from this company so far is good over the last couple of years...
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Comment on agent fees
fairly expensive contractor charges because of retrospective payment to the agency
Was this helpful? Yes
May 10,2017
Minithumbup
Lucy Sinha
By:
May 10,2017
0 people found
this helpful
Very quick to respond to queries; kept us updated at every stage of the application process and all information was communicated clearly....
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Was this helpful? Yes
May 07,2017
Minithumbup
Lucy Sinha
By:
May 07,2017
0 people found
this helpful
I would like to thank Lucy for all her help. Nothing was too much trouble. When we found out our Landlord was unsure of extending the Tenancy for a further 12 months - Lucy contacted the Landlord straight away and kept us informed throughout !....
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Comment on agent fees
good
Was this helpful? Yes
May 07,2017
Minithumbup
Lucy Sinha
By:
May 07,2017
0 people found
this helpful
I found Lucy to be an absolutely brilliant agent, who made the arrangement of my new tenancy a smooth and straight forward process. I was extremely impressed with how quick Lucy was to respond to any emails, and with how she kept me updated with everything, the entire time. I definitely felt I was being taken care of!...
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Was this helpful? Yes
Apr 21,2017
Minithumbup
Joanne Graham
By:
Apr 21,2017
0 people found
this helpful
I cannot recommend Joanne and the whole team highly enough - they have completely revived my faith in management agents after one or two bad experiences! They make every effort to keep me informed and I can relax knowing how professional their service is. Excellent service....
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 20,2017
Minithumbup
Kirsty Snowball
By:
Apr 20,2017
0 people found
this helpful
I cant believe how professional everyone has been considering my previous experiences with rental estate agents. From my first contact with Jan Foster's office, to the hand over of my property keys, the staff have excelled and kept me up to date every step of the way - despite me living in another country.. I have never had to chase answers, any questions have been answered by return, Kirsty has been a credit to the company with a friendly, knowledgeable attitude that confirmed I am with the ri...
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Comment on agent fees
They are fair compared with other agents..
Was this helpful? Yes
Apr 18,2017
Minithumbup
Lucy Sinha
By:
Apr 18,2017
0 people found
this helpful
Lucy kept me up to date with the rental process ,very helpful and pleasant answering a telephone querie.All told very friendly and professional....
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Comment on agent fees
Have no knowledge of many other agencies but fees seen ok for the level of work done and for the management of the property.
Was this helpful? Yes
Apr 11,2017
Minithumbup
Lucy Sinha
By:
Apr 11,2017
0 people found
this helpful
Very friendly and efficient. Quick replies to email messages and sorted out an issue I had professionally. No problems here!...
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Comment on agent fees
Seem fair enough. Paying the landlords side of the renewal fees (£60) seems a little petty when we pay him £14'400 a year (and he just put the rent up), but that's down to the landlord, not the agency.
Was this helpful? Yes
Apr 09,2017
Minithumbdown
By:
Apr 09,2017
0 people found
this helpful
Joanne was absolutely clueless right from the start, attitude and lack of understanding is very worrying. Business will be being moved elsewhere. Training can sort the knowledge gap but not sure what can be done to sort the horrible attitude....
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Was this helpful? Yes
Apr 08,2017
Minithumbup
Lucy Sinha
By:
Apr 08,2017
0 people found
this helpful
We were impressed by the level of help and assistance Lucy provided. It made the whole process of renting the property simple and straightforward for what for us was a new experience. Lucy was efficient and knowledgable while providing a helpful and friendly serviice....
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Comment on agent fees
Fees seemed the norm for this area and, to us, not overly expensive.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Lucy Sinha
By:
Mar 27,2017
0 people found
this helpful
Excellent, reliable service again. I have used Jan Forster estate agent for many years for selling and renting and always had great service & value...
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Kirsty Snowball
By:
Mar 22,2017
0 people found
this helpful
Pleasant experience though I found Jan Forster a tad bit rigid. But I got the house which I wanted. Can be a little more flexible which at times helps the customer in many ways....
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Comment on agent fees
Agent fee is Normal.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Anna Irving
Jess Maine
By:
Mar 10,2017
0 people found
this helpful
An extremely professional and expedient company who turned my property round in 3 months at short notice. This included redecoration, new carpets and garden maintenance. Now re-let, thank you....
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Comment on agent fees
Agents fees appropriate to their input.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Anna Storey
By:
Feb 22,2017
0 people found
this helpful
My husband and I have found Anna to be so friendly, informative and efficient. She's helped make getting our new home a stress free experience....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Anna Storey
By:
Feb 07,2017
0 people found
this helpful
Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 09,2017
Minithumbup
Kirsty Snowball
By:
Jan 09,2017
0 people found
this helpful
Very efficient and helpful ! kept me updated and sorted out problems very quickly. very happy for the service i received!...
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Comment on agent fees
ok
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I rang Jan Forster and spoke to Hannah Brown as I needed a copy of my tenancy agreement. Hannah asked me when I had moved into the property and advised me that the details had been archived and she would email them to me by the end of the week. I was more than happy with this, so was extremely delighted when she emailed me the tenancy agreement within the hour! Hannah was extremely professional and efficien and I couldn't ask for a better customer service....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Hannah is fantastic and have been very helpful in sorting out our property. Thank you Hannah for your help and going the extra mile for us!...
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Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
We have rented out our bedsit through Jan Fosters this last year. The first tenant was found within 3 hours of the property going on the rental market. He recently handed in his notice and the property again was let quickly with only 7 days of it being vacant between tenants. Communication is prompt and friendly. I would definitely recommend them to other landlords looking for a speedy and professional service....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Top service from Hannah Brown. I like the efficient service and communication from Hannah. The rates are reasonable and nothing is too much trouble. Top marks, thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £123,000
  • Max: £354,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA


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Anna Storey - no image available Anna Storey
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Jess Maine - no image available Jess Maine
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Anna Irving - no image available Anna Irving
23 reviews

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44 reviews

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Rachael Trick - no image available Rachael Trick
33 reviews

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Jody Ratcliffe - no image available Jody Ratcliffe
29 reviews

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Jen Hutchins - no image available Jen Hutchins
54 reviews

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Sharon Ford - no image available Sharon Ford
22 reviews

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Lucy Hailes - no image available Lucy Hailes
6 reviews

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1 reviews

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Kurt Buckby - no image available Kurt Buckby
5 reviews

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Sarah McCann - no image available Sarah McCann
17 reviews

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Sharon Ward - no image available Sharon Ward
9 reviews

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3 reviews

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18 reviews

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Joyce Teven - no image available Joyce Teven
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Claire Hedley - no image available Claire Hedley
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22 reviews

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4 reviews

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Lucy Sinha - no image available Lucy Sinha
12 reviews

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3 reviews

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2 reviews

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