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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan Forster Estates

55 Polwarth Drive, Brunton Park Gosforth, Newcastle upon Tyne
Tyne and Wear
NE3 5NJ

0191 236 2680

Nov 27,2016
Minithumbup
By:
Nov 27,2016
Featured Review
0 people found
this helpful
Hannah is fantastic and have been very helpful in sorting out our property. Thank you Hannah for your help and going the extra mile for us!...
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
this helpful
We have rented out our bedsit through Jan Fosters this last year. The first tenant was found within 3 hours of the property going on the rental market. He recently handed in his notice and the property again was let quickly with only 7 days of it being vacant between tenants. Communication is prompt and friendly. I would definitely recommend them to other landlords looking for a speedy and professional service....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
Top service from Hannah Brown. I like the efficient service and communication from Hannah. The rates are reasonable and nothing is too much trouble. Top marks, thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
this helpful
Good availability, good professionality, good feeling. I am happy to have take the house of Ahmerst road, that meets the requests I had made to agents....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
I have no hesitation in awarding 5Star Ratings to your Property Portfolio Administrator and Lettings Advisor. for the efficient and courteous manner in which they conducted the business of Letting 7 Iveston Avenue, Brunton Grange recently. I will be recommending these Executives to Friends and Colleagues at Jan Forster Estates....
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Comment on agent fees
satisfactory
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
I have used Jan Forster to sell and rent out property on a number of occasions. The service I receive has always been excellent. Thank you....
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Comment on agent fees
Fees seem fair.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
for the secont time in 12 months we have been fixed up with a tenant within 2 days, brilliant results and excellent service...
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Comment on agent fees
good
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
Thank you for the excellent service. The whole process has been made very easy for me. Much appreciated when I have a very busy day job. Not to mention the property being let for £100 more per month than previously and with no void period!...
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Comment on agent fees
Fees are average for the market but with very high service levels. Excellent value.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
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She was nice, helpful, professional. she knows her job and keen to answer querries as best as she could, she shows interest in customer requirements and appear to like her job well....
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Comment on agent fees
ok
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Both agents have been very helpful and patient throughout the viewing and any queries I had I'm so happy I chose this agency....
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
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Great professional efficient and quick service. I was kept updated regularly and both handled my affairs without question in my absence....
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Comment on agent fees
Very competitive
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Had some issues getting SA302 form to prove earnings (self employed). Staff were patient and a pleasure to deal with through the whole process. Would use again....
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Oct 31,2016
Minithumbup
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Oct 31,2016
0 people found
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Very pleasant, friendly and professional. I would certainly recommend this agent to anyone looking for accommodation, they go out of their way to oblige....
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Comment on agent fees
Little higher than others but the service is very good.
Was this helpful? Yes
Oct 16,2016
Minithumbup
By:
Oct 16,2016
0 people found
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My husband and I received Great customer service. Hannah was Efficient and very helpful which enabled us to move into our house quicker that expected....
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Oct 11,2016
Minithumbup
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Oct 11,2016
0 people found
this helpful
Anna made the entire rental process smooth and painless, we commend her knowledge, efficient and friendly professionalism. Many thank from STF Power....
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Comment on agent fees
Fees are as expected, and nobody like to pay them, us included
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
We first dealt with Paul Anderson in your Whitley Bay branch then Kirsty Snowball took over. Both Employees have been amazing. We couldn't fault them. Very happy with our overall experience with the Jan Foster Estate agents....
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Comment on agent fees
GOOD
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
I am so happy with everything about my dealings with Jan Forster. This is the first time in the rental market as I have owned my own home for over 30 years. When we started looking over two months ago we have been in contact with many agents who, to cut a long story short, have let us down in all areas. We were left feeling very jaded and stressed about the whole journey. However from the 1st contact with Euan at Whitley Bay office who arranged our viewing to our contacts with Hannah who expertl...
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Comment on agent fees
Fees easy to understand and published in advance. We knew exactly what was expected during g the process with no surprises.
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Although I had to spend a bit of time for online background check, I had credible service for check-in and paper works. I will use this agent again in the future....
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Excellent service throughout the process. Hannah is highly professional, efficient and pleasant. I would be happy to recommend her and all at Jan Forster and would not hesitate to employ her services again in the future....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Hannah was very professional and timely in her communication. I would recommend her and Jan Forster to any prospective tenant....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
We had a good experience with Jan Forster. Their website was very helpful when finding properties, our viewings with them were very friendly and cheery, and they were very professional and accommodating throughout. We will shortly be getting the keys to our new property and are looking forward to the time ahead with knowledge that we will be looked after well....
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Comment on agent fees
We paid a few hundred pounds in fees to take the property off the market, which was less than we paid in fees last time we moved within York (with a different letting agent). I'm sure others would agree that we'd all like to pay less on letting agent fees, but the price was reasonable and I am sure it is similar to other agents in the area.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
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We were very pleased with the overall service that we received from Jan Foster and in particular from Sarah McCann who was great, very helpful, friendly and professional....
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
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Hannah looked after outgoing and ingoing tenants into my flat. It was a tight turnaround and work needed completing before the new tenants moved in. Hannah was extremely responsive and promptly answered any queries that I had. She was also very thorough and clear in her correspondence which was a great help as I felt fully informed throughout the process....
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Sep 12,2016
Minithumbup
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Sep 12,2016
0 people found
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Needing to move house on a short timescale, Hannah expertly facilitated our needs and particular demands, and managing to secure a move in date that was earlier than we had anticipated. Post moving in we have received good support to settle in and be aware of the particularities of the property....
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Comment on agent fees
At first I felt that the fees were a little on the high side (I tend to be a little skeptical of any types of administration fees) however the support we received and the prompt responses to our enquiries meant that we felt that we had got our money's worth.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
1 people found
this helpful
Very professional, helpful, polite. I have two properties on managed-let by JFE. I cannot say enough of how good this team and the individual members are, in resolving all manner of help needed by both tenants or myself. Hannah and Dee have both been very prompt, professional and extremely competent every time. In the winter, one of the properties boiler broke down and had to be replaced. I live abroad now & Dee was very helpful in contacting me promptly & arranging quotes (all very r...
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Comment on agent fees
Very reasonable Fees. For the outstanding service - they were the best among the other High Street names in Gosforth.
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Hannah and Sharon have both been extremely helpful and friendly, have sorted out issues quickly, and replied to queries with quite amazing speed. I wouldn't hesitate to recommend....
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
This was my first experience of Jan Forster Estates and unfortunately it hasn't been a positive one. After doing much of the admin work ourselves online, I then had to chase numerous members of your team to find out if there was anything outstanding that they needed from us - which they did. I ended up supplying copies of the same documents numerous times, to different people. We have dealt with numerous members of the team (at least 5) from different Jan Forster branches so contacting the r...
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Comment on agent fees
I feel the agency fees were extremely high and I'm not entirely sure what we were paying for, given the fact we submitted all of the admin ourselves online.
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Hannah and Sharon have both been very helpful throughout the letting of my property and answered any questions quickly and professionally....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
She was very helpful and professional. She was responsive to our needs and facilitated the whole process brilliantly. We were completely satisfied with her service and would not hesitate to recommend her....
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Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
During the course of my tennancy I have liaised with both Anna and Nic. I can honestly say they have been helpful in all aspects from maintenance to administrative tasks. I have been kept informed and any requirements dealt with timely and professionally...
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Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Hannah is very helpful and professional, we really appreciated her assistance during the whole procedure. She is able to explain things in a concise and clear way....
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Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Hannah has been extemely helpful. Her manner is very friendly and knowledgable. She's always a pleasure to talk to. Thank you....
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Comment on agent fees
Indifferent, all services have a cost.
Was this helpful? Yes
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
We couldn't have asked for more. We rented out our house remotely while living in another part of the UK. JF let the house within a week and Hannah kept us fully informed throughout. All in all and very good service....
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Comment on agent fees
Fees were competitive.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Kirsty was lovely and elxoming. Great communication, excellent customer service. Overal a brilliant service from me as a first time renter. Thanks Kirsty X...
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Comment on agent fees
Ok
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
hannah brown,was very friendly and helpfull through out .always there to talk to and any questions we had ,she would sort ou..nothing seamed to be a problem to her.highly recomended.jan forster estate agents were very proffesional and all staff were helpfull and polite.hold...
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Comment on agent fees
holding fees ,bit on the high side.compared to others though.
Was this helpful? Yes
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £123,000
  • Max: £354,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA


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Sarah McCann - upload your photo Sarah McCann
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