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    Sarah Jones
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    Paul Anderson
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    Marilyn Simpson
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    Euan Stenhouse
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    Ellie Warwick
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    Bianca Memari
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    Melissa Carman
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    Joanne Graham
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    Eddie O'Mahony
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    Adele Mears
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    Russ Mould
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    Jerod Moses
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    David Hunter
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    Jan Forster
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    Anna Storey
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    Jess Maine
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    Anna Irving
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    Sharon Ford
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan Forster Estates

55 Polwarth Drive, Brunton Park Gosforth, Newcastle upon Tyne
Tyne & Wear
NE3 5NJ

0191 236 2680
Apr 21,2017
Minithumbup
Joanne Graham
By:
Apr 21,2017
Featured Review
0 people found
this helpful
I cannot recommend Joanne and the whole team highly enough - they have completely revived my faith in management agents after one or two bad experiences! They make every effort to keep me informed and I can relax knowing how professional their service is. Excellent service....
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 20,2017
Minithumbup
Kirsty Snowball
By:
Apr 20,2017
Featured Review
0 people found
this helpful
I cant believe how professional everyone has been considering my previous experiences with rental estate agents. From my first contact with Jan Foster's office, to the hand over of my property keys, the staff have excelled and kept me up to date every step of the way - despite me living in another country.. I have never had to chase answers, any questions have been answered by return, Kirsty has been a credit to the company with a friendly, knowledgeable attitude that confirmed I am with the ri...
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Comment on agent fees
They are fair compared with other agents..
Was this helpful? Yes
Apr 18,2017
Minithumbup
Lucy Sinha
By:
Apr 18,2017
Featured Review
0 people found
this helpful
Lucy kept me up to date with the rental process ,very helpful and pleasant answering a telephone querie.All told very friendly and professional....
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Comment on agent fees
Have no knowledge of many other agencies but fees seen ok for the level of work done and for the management of the property.
Was this helpful? Yes
Apr 11,2017
Minithumbup
Lucy Sinha
By:
Apr 11,2017
Featured Review
0 people found
this helpful
Very friendly and efficient. Quick replies to email messages and sorted out an issue I had professionally. No problems here!...
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Comment on agent fees
Seem fair enough. Paying the landlords side of the renewal fees (£60) seems a little petty when we pay him £14'400 a year (and he just put the rent up), but that's down to the landlord, not the agency.
Was this helpful? Yes
Apr 08,2017
Minithumbup
Lucy Sinha
By:
Apr 08,2017
Featured Review
0 people found
this helpful
We were impressed by the level of help and assistance Lucy provided. It made the whole process of renting the property simple and straightforward for what for us was a new experience. Lucy was efficient and knowledgable while providing a helpful and friendly serviice....
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Comment on agent fees
Fees seemed the norm for this area and, to us, not overly expensive.
Was this helpful? Yes
Apr 09,2017
Minithumbdown
By:
Apr 09,2017
0 people found
this helpful
Joanne was absolutely clueless right from the start, attitude and lack of understanding is very worrying. Business will be being moved elsewhere. Training can sort the knowledge gap but not sure what can be done to sort the horrible attitude....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Lucy Sinha
By:
Mar 27,2017
0 people found
this helpful
Excellent, reliable service again. I have used Jan Forster estate agent for many years for selling and renting and always had great service & value...
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Kirsty Snowball
By:
Mar 22,2017
0 people found
this helpful
Pleasant experience though I found Jan Forster a tad bit rigid. But I got the house which I wanted. Can be a little more flexible which at times helps the customer in many ways....
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Comment on agent fees
Agent fee is Normal.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Anna Irving
Jess Maine
By:
Mar 10,2017
0 people found
this helpful
An extremely professional and expedient company who turned my property round in 3 months at short notice. This included redecoration, new carpets and garden maintenance. Now re-let, thank you....
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Comment on agent fees
Agents fees appropriate to their input.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Anna Storey
By:
Feb 22,2017
0 people found
this helpful
My husband and I have found Anna to be so friendly, informative and efficient. She's helped make getting our new home a stress free experience....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Anna Storey
By:
Feb 07,2017
0 people found
this helpful
Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 09,2017
Minithumbup
Kirsty Snowball
By:
Jan 09,2017
0 people found
this helpful
Very efficient and helpful ! kept me updated and sorted out problems very quickly. very happy for the service i received!...
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Comment on agent fees
ok
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I rang Jan Forster and spoke to Hannah Brown as I needed a copy of my tenancy agreement. Hannah asked me when I had moved into the property and advised me that the details had been archived and she would email them to me by the end of the week. I was more than happy with this, so was extremely delighted when she emailed me the tenancy agreement within the hour! Hannah was extremely professional and efficien and I couldn't ask for a better customer service....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Hannah is fantastic and have been very helpful in sorting out our property. Thank you Hannah for your help and going the extra mile for us!...
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Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
We have rented out our bedsit through Jan Fosters this last year. The first tenant was found within 3 hours of the property going on the rental market. He recently handed in his notice and the property again was let quickly with only 7 days of it being vacant between tenants. Communication is prompt and friendly. I would definitely recommend them to other landlords looking for a speedy and professional service....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Top service from Hannah Brown. I like the efficient service and communication from Hannah. The rates are reasonable and nothing is too much trouble. Top marks, thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Good availability, good professionality, good feeling. I am happy to have take the house of Ahmerst road, that meets the requests I had made to agents....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2016
Minithumbup
Kirsty Snowball
Paul Anderson
By:
Nov 10,2016
0 people found
this helpful
I have no hesitation in awarding 5Star Ratings to your Property Portfolio Administrator and Lettings Advisor. for the efficient and courteous manner in which they conducted the business of Letting 7 Iveston Avenue, Brunton Grange recently. I will be recommending these Executives to Friends and Colleagues at Jan Forster Estates....
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Comment on agent fees
satisfactory
Was this helpful? Yes
Nov 09,2016
Minithumbup
Denise Kirby
By:
Nov 09,2016
0 people found
this helpful
I have used Jan Forster to sell and rent out property on a number of occasions. The service I receive has always been excellent. Thank you....
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Comment on agent fees
Fees seem fair.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
for the secont time in 12 months we have been fixed up with a tenant within 2 days, brilliant results and excellent service...
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Comment on agent fees
good
Was this helpful? Yes
Nov 05,2016
Minithumbup
Kirsty Snowball
By:
Nov 05,2016
0 people found
this helpful
Thank you for the excellent service. The whole process has been made very easy for me. Much appreciated when I have a very busy day job. Not to mention the property being let for £100 more per month than previously and with no void period!...
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Comment on agent fees
Fees are average for the market but with very high service levels. Excellent value.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
She was nice, helpful, professional. she knows her job and keen to answer querries as best as she could, she shows interest in customer requirements and appear to like her job well....
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Comment on agent fees
ok
Was this helpful? Yes
Nov 03,2016
Minithumbup
Kirsty Snowball
Gemma Breeze
By:
Nov 03,2016
0 people found
this helpful
Both agents have been very helpful and patient throughout the viewing and any queries I had I'm so happy I chose this agency....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
Paul Anderson
By:
Nov 01,2016
0 people found
this helpful
Great professional efficient and quick service. I was kept updated regularly and both handled my affairs without question in my absence....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Had some issues getting SA302 form to prove earnings (self employed). Staff were patient and a pleasure to deal with through the whole process. Would use again....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
Paul Anderson
By:
Oct 31,2016
0 people found
this helpful
Very pleasant, friendly and professional. I would certainly recommend this agent to anyone looking for accommodation, they go out of their way to oblige....
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Comment on agent fees
Little higher than others but the service is very good.
Was this helpful? Yes
Oct 16,2016
Minithumbup
By:
Oct 16,2016
0 people found
this helpful
My husband and I received Great customer service. Hannah was Efficient and very helpful which enabled us to move into our house quicker that expected....
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Was this helpful? Yes
Oct 11,2016
Minithumbup
Anna Irving
By:
Oct 11,2016
0 people found
this helpful
Anna made the entire rental process smooth and painless, we commend her knowledge, efficient and friendly professionalism. Many thank from STF Power....
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Comment on agent fees
Fees are as expected, and nobody like to pay them, us included
Was this helpful? Yes
Oct 04,2016
Minithumbup
Kirsty Snowball
Paul Anderson
By:
Oct 04,2016
0 people found
this helpful
We first dealt with Paul Anderson in your Whitley Bay branch then Kirsty Snowball took over. Both Employees have been amazing. We couldn't fault them. Very happy with our overall experience with the Jan Foster Estate agents....
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Comment on agent fees
GOOD
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
I am so happy with everything about my dealings with Jan Forster. This is the first time in the rental market as I have owned my own home for over 30 years. When we started looking over two months ago we have been in contact with many agents who, to cut a long story short, have let us down in all areas. We were left feeling very jaded and stressed about the whole journey. However from the 1st contact with Euan at Whitley Bay office who arranged our viewing to our contacts with Hannah who expertl...
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Comment on agent fees
Fees easy to understand and published in advance. We knew exactly what was expected during g the process with no surprises.
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Although I had to spend a bit of time for online background check, I had credible service for check-in and paper works. I will use this agent again in the future....
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Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Excellent service throughout the process. Hannah is highly professional, efficient and pleasant. I would be happy to recommend her and all at Jan Forster and would not hesitate to employ her services again in the future....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Hannah was very professional and timely in her communication. I would recommend her and Jan Forster to any prospective tenant....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
Jen Hutchins
By:
Sep 21,2016
0 people found
this helpful
We had a good experience with Jan Forster. Their website was very helpful when finding properties, our viewings with them were very friendly and cheery, and they were very professional and accommodating throughout. We will shortly be getting the keys to our new property and are looking forward to the time ahead with knowledge that we will be looked after well....
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Comment on agent fees
We paid a few hundred pounds in fees to take the property off the market, which was less than we paid in fees last time we moved within York (with a different letting agent). I'm sure others would agree that we'd all like to pay less on letting agent fees, but the price was reasonable and I am sure it is similar to other agents in the area.
Was this helpful? Yes
Sep 21,2016
Minithumbup
Sarah McCann
By:
Sep 21,2016
0 people found
this helpful
We were very pleased with the overall service that we received from Jan Foster and in particular from Sarah McCann who was great, very helpful, friendly and professional....
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Was this helpful? Yes
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £123,000
  • Max: £354,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA


Review statistics

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87 3 105 3 7 0 5 0 6 1
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Marilyn Simpson - no image available Marilyn Simpson
30 reviews

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Euan Stenhouse - no image available Euan Stenhouse
7 reviews

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Ellie Warwick - no image available Ellie Warwick
69 reviews

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Bianca Memari - no image available Bianca Memari
5 reviews

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Melissa Carman - no image available Melissa Carman
1 reviews

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Joanne Graham - no image available Joanne Graham
7 reviews

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Eddie O'Mahony - no image available Eddie O'Mahony
47 reviews

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Adele Mears - no image available Adele Mears
2 reviews

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Josh Smith - no image available Josh Smith
39 reviews

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Judith Taylor - no image available Judith Taylor
28 reviews

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Russ Mould - no image available Russ Mould
62 reviews

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Jerod Moses - no image available Jerod Moses
6 reviews

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Andrew Dawson - no image available Andrew Dawson
48 reviews

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David Hunter - no image available David Hunter
6 reviews

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Jan Forster - no image available Jan Forster
2 reviews

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Anna Storey - no image available Anna Storey
37 reviews

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Jess Maine - no image available Jess Maine
5 reviews

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Anna Irving - no image available Anna Irving
23 reviews

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Denise Kirby - no image available Denise Kirby
44 reviews

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Rachael Trick - no image available Rachael Trick
31 reviews

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Jody Ratcliffe - no image available Jody Ratcliffe
29 reviews

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Jen Hutchins - no image available Jen Hutchins
54 reviews

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Sharon Ford - no image available Sharon Ford
21 reviews

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Lucy Hailes - no image available Lucy Hailes
5 reviews

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Ryan Freeman - no image available Ryan Freeman
1 reviews

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Marie Watson - no image available Marie Watson
2 reviews

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Kurt Buckby - no image available Kurt Buckby
5 reviews

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Sarah McCann - no image available Sarah McCann
17 reviews

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Sharon Ward - no image available Sharon Ward
9 reviews

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Dee Douglass-Ralph - no image available Dee Douglass-Ralph
3 reviews

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Alayna Jefferson - no image available Alayna Jefferson
18 reviews

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Angela Forster - no image available Angela Forster
1 reviews

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Anthony Forster - no image available Anthony Forster
1 reviews

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Joyce Teven - no image available Joyce Teven
18 reviews

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Claire Hedley - no image available Claire Hedley
1 reviews

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Gemma Breeze - no image available Gemma Breeze
3 reviews

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Kirsty Snowball - no image available Kirsty Snowball
21 reviews

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Emma Sharman - no image available Emma Sharman
2 reviews

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Lucy Sinha - no image available Lucy Sinha
5 reviews

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Barbara Storey - no image available Barbara Storey
1 reviews

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