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Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of qua Read full description...lity of service and peace of mind.
Jan Forster Estates

201 High Street Gosforth, Newcastle upon Tyne
Tyne and Wear
NE3 1HE

0191 284 4050

Sep 06,2016
Minithumbup
By:
Sep 06,2016
Featured Review
0 people found
this helpful
JAN FORSTERS = BEST DECISION WE MADE!!! We were struggling to choose between Agents when selling our family home for a big move back down to Essex - we went with our gut instinct, Jan Forsters, as they were not only a local business but seemed to really care. Our instincts were spot on - the staff didn't just care about selling our home, but about us as a family too. They gave us brilliant advice, helped us through every difficult decision and were so supportive when things (out of everyone's c...
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Comment on agent fees
Exceptional Value
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
Featured Review
0 people found
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Paul has been great through the process. He has stayed behind at the office and showed us the property several times after closing hours as I have not been able to get time off work. He is quick to respond to all emails and has always made sure all questions are answered....
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Comment on agent fees
The agent fees were expected and reasonable.
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
Featured Review
0 people found
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Both members of staff were very helpful. Matthew was great when we went to view the property and pick up the keys. Whereas Hannah was very helpful and quick to reply for any questions we needed answered with great response....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
Featured Review
0 people found
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Estate agents tend to get a bit of a bad rep but actually we couldn't fault the staff who helped us with both the sale of our house and purchase of our new one. We were quite unlucky with potential buyers for our house, with several no-shows and other issues, but the staff were straight on the case sourcing more viewers for us and were reassuring throughout and maintained regular contact. Lyndsey in particular was extremely helpful and went the extra mile. Hopefully we've now found our forever...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
Jun 16,2016
Minithumbup
By:
Jun 16,2016
Featured Review
0 people found
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Fantastic service from Matthew and Paul from the go on my rental property search. Matthew was in constant contact with me and helped me obtain a great property which I am thrilled with. Nothing was too much hassle. Would definitely deal with them again....
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Comment on agent fees
no issues
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
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Excellent service from Matt. Very swift response and extremely helpful from the business as a whole, too. I look forward to dealing with him in the future....
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Comment on agent fees
I am from Scotland where we don't have to pay them. I hope it goes straight into the Christmas pot for the staff.
Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
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I have been really impressed with the efficiency and professionalism of Matthew who found me a rental property in the desired location I was looking for within 24 hours. I felt he was proactive in helping me look for what I was wanting. Paul and Russell were helpful too....
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Comment on agent fees
No comment
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
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Polite and courteous, Mathew seems to do all in his power to find the right tenant. While the final decision rests with the landlord, Mathew has been very helpful in helping me make those decisions. I have been a customer of J F Estates for many years and see no reason why I won't be with them in years to come....
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Comment on agent fees
J F Estates seem to have set their fees at a level in line with market conditions
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
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Kurt and Marilyn we're brilliant during our process, provided great communication and managed all issues very well. We can't thank them enough....
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Comment on agent fees
We negotiated our fees to a price acceptable to both parties. This was a very competitive fee.
Was this helpful? Yes
Feb 27,2016
Minithumbup
By:
Feb 27,2016
0 people found
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Really happy with Jan Forster Estates overall. They kept me updated by text with viewing dates and on feedback received. All the staff I dealt with, Judith and Sarah were very up beat and realistic with me and it was always a pleasure to speak with them. It did take a little longer to sell the property than I expected and I sold for below the asking price but this I think reflects the current market for homes in the area. I was glad to have chosen Jan Forster Estates and would recommend them to...
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Comment on agent fees
Agents fees were fixed which was good in that I knew what to expect but with a percentage I wonder if the agents would have driven to encourage buyers to pay just that little bit more which would have benefitted the agent and myself.
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
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I would highly recommend Jan Forster Estates; from the initial valuation meeting through to completion the team were friendly, professional and efficient. Lyndsey in particular has been extremely helpful and her understanding and sympathetic approach helped to put my mind at ease on many occassions! I would encourage anyone looking around for an estate agents to give the Gosforth branch a call....
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
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Jan Forsters helped me put my house on rent.The team was courteous and helpful with all advice. Charlotte was quick to respond to all queries and Anna Storey who has helped with the management has liased with the tenants well and made the process very smooth. I feel confident that the team is there to help....
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Nov 13,2015
Minithumbup
By:
Nov 13,2015
0 people found
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I have found everyone I have spoken to regarding sale/rental of my property very helpful and knowledgeable. My main contacts being: Charlotte Jen Andy Claire. Thank you all :-) John...
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Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
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My only complaint is that the new tenants had moved in a week and I had not received the deposit, rent and paperwork....
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Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
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Excellent advice, photographs really showed off the property to its full potential. Viewings took place the day after it was put on the market and the first person who viewed it took on the tenancy....
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Was this helpful? Yes
Oct 17,2015
Minithumbup
By:
Oct 17,2015
0 people found
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I have had excellent prompt professional service from all at jan forster estates.Melissa Carmen is my main contact but she has introduced me to her team: I have sold a property and let one v recently through them I am very happy!...
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Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
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The agent responded to emails very quickly with every query I had, as well as keeping me updated on the process of the sale. This was great as I never had to ring for an update! The agent was always very professional and pleasant on the phone and in person....
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Comment on agent fees
not applicable
Was this helpful? Yes
Sep 17,2015
Minithumbdown
By:
Sep 17,2015
0 people found
this helpful
Our letting staff member advised us nothing once we sent our application forms in for review after our offer was accepted. After 3 weeks of no contact from the estate agents we called and were advised our letting staff member had gone on holiday and there is no-one due to call. I was given the number for UK tenancy and had to call them myself to progress. Our information/passports were not sent to them as we were advised they would so we had to do this ourselfs and was delayed due to this. We we...
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What agent could do to change your mind?
kept us up to date, advised us on the holiday schedueled - passed our application onto another staff member, upload our details to UK tenancy checks. Not passed my infomarmation onto a 3rd party company to sort out gas/electric/council tax etc
Was this helpful? Yes
By: Joanne
Oct 16, 2015
View all comments (1)
Good afternoon and thank you for your feedback. It is always disappointing to receive negative comments and I apologise if our service has not met your expectations. I am unable to find which property and tenancy your comments relate to. If you would kindly e-mail me at joanne.graham@janforsterestates.com then I can begin to look into the issues that you have raised with the relevant members of staff and branches. Rest assured that as a 5 star rated agent, we take All Agents feedback seriously a....
Sep 07,2015
Minithumbup
By:
Sep 07,2015
0 people found
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Everyone I dealt with was very pleasant and professional. Following the final inspection of the property after I'd moved out, I heard the next day about the status of my deposit, which was good as I wasn't left waiting and wondering. I'd also left a picture in the front room which they offered to collect and hold at their offices. The fact that they use as service which helps you to transfer all the utulities, etc. into your name is very helpful. My overall experience has been very positive of t...
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Comment on agent fees
The fees are absolutely astronomical - 50% + VAT, which came to ‚£405, just to draw up a contract and read a couple of references. I think this is a standard thing with letting agents these days but I do think the size of agency fees these days is utterly disgusting. Whilst my experience of this agent was positive overall, I am looking to rent a flat directly from a landlord for my next property, to avoid being landed with another load of unreasonable fees.
Was this helpful? Yes
Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
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myself and my partner are renting for the first time. Hannah has been very helpful in getting the letting agreement done quickly. I had a problem with my application as my work wouldn't give an email and she did everything possible to get me through that step of the process so that I could continue with my application and get it finished. With it being out first time renting we obviously had a fair few questions and Hannah and the team and the high Heaton branch have been very helpful and patien...
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Jul 18,2015
Minithumbup
By:
Jul 18,2015
0 people found
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Was always available when questions needed asking. Kept me informed about landlords requests. Tenancy has not been finalised yet but I'm sure Matthew will be very helpful during the process ....
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May 07,2015
Minithumbup
By:
May 07,2015
0 people found
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Good service. Friendly and helpful. I Would recommend using this estate agent to a friend. Definitely would use jan forster in the future...
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
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Very Knowledgeable with good advice given. Plenty of time spent discussing various option regarding rental. In all highly recommended and professional....
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Was this helpful? Yes
Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
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During my sale, i dealt with Sarah Jones in the Gosforth branch. I found her professional, attentive and very keen to find solutions and drive things forward. I wouldn't hesitate to recommend her to anyone considering using Jan Forster....
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Jan 26,2015
Minithumbup
By:
Jan 26,2015
0 people found
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I was very pleased with the sale of my bungalow, it was my first time selling a home and I found a buyer very quickly. There was no hassle or problems at all....
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Jan 17,2015
Minithumbup
By:
Jan 17,2015
0 people found
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I was very happy with the sale of my house, it was my first time selling and I was very impressed with how quickly it was dealt with. I was kept informed every step of the way and staff were very pleasant and helpful....
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Was this helpful? Yes
Dec 24,2014
Minithumbup
By:
Dec 24,2014
0 people found
this helpful
Callum was very helpful and responsive. He set up a schedule of visits at short-notice on a Saturday which was very impressive. He also recommended other suitable properties and responded to queries and requests very quickly. He was supportive during the process of negotiating the final purchase price. I felt his service was excellent....
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Was this helpful? Yes
Dec 05,2014
Minithumbdown
By:
Dec 05,2014
0 people found
this helpful
Communication with the office was very poor, our move was very straight forward and quick, not really much to do with Jan Forsters. The small amount of information that did need to be communicated was very poor indeed that frustrated me and our buyer. Only saved by chris that originally came out to us, he was very good....
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What agent could do to change your mind?
The agency seems ok, we just dealt with a very poor comunicator.
Comment on agent fees
In our case there was very little they had to do.
Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
Extremely helpful, reliable and friendly. Kept in constant contact with myself to discuss every aspect of the sale. Acted as a great go between to keep both mine and the buyers solicitors on track....
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Was this helpful? Yes
Oct 29,2014
Minithumbup
By:
Oct 29,2014
0 people found
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We have recently bought a house, the guy who dealt with the sale was Christian Heritage, this guy is truly amazing he saw our sale through from start to finish, he went the extra mile ensuring that his promises were always delivered. We were kept in the light with everything that occurred and he made our experience of a buying a house a breeze although there were so many complication. He really deserves some recollection for his hard work and excellent customer service skills, he is an asset ...
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Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
0 people found
this helpful
Very efficient in responding to emails and phone calls. Punctual, professional service and gave very clear explanation of the letting process....
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Was this helpful? Yes
Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
Callum was very helpful during the entire process, I had a number of queries that Callum was able to address on my behalf and made what could have been a stressful process relatively painless....
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Was this helpful? Yes
Sep 23,2014
Minithumbup
By:
Sep 23,2014
0 people found
this helpful
Judith Taylor was able to secure a sale for us in days of the property being placed in the hands of Jan Foster. Professional , polite and offering excellent advice meant we closed the sale with the minimum of fuss and felt quite safe with Judith personally looking after our sale. We picked Jan Foster due to word of mouth reputation and a sale close by being recently completed. Never expected to have "sale agreed" sign in less than a week, if it wasn't for the weekend we would have done...
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Was this helpful? Yes
Aug 30,2014
Minithumbup
By:
Aug 30,2014
0 people found
this helpful
Dealt with Judith all the way and she has been great. Keeping me up to date and helped us find our dream home. Thank you...
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Was this helpful? Yes
Aug 29,2014
Minithumbup
By:
Aug 29,2014
0 people found
this helpful
We have been exceptionally pleased with the overall service, from sending us properties to view, to regular calls just to touch base to helping complete the whole process. Very firmest and approachable which I think is important as it's quite stressful....
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Comment on agent fees
Considering Jan Foster was the second estate agents we had used, they\'re fees were very reasonable in comparison.
Was this helpful? Yes
Areas covered
  • NE3 1
  • Newcastle upon Tyne
  • NE3 3
  • Gosforth
  • NE3 4
  • Jesmond
  • NE1
  • NE2
  • NE4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £96,000
  • Max: £372,000

Letting
  • Min: £0
  • Max: £182

NALS UKALA The Guild


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