100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
83% lettings fee satisfaction
JCP Estate Agents is an independent estate agency specialising in residential property. James C. Penny Estate Agents pride themselves on their friendly and professional service.In accordance with our company policy of providing our clients with the highest levels and standards of expertise; JCP Estate Agents have created and built ...
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JCP Estate Agents is an independent estate agency specialising in residential property. James C. Penny Estate Agents pride themselves on their friendly and professional service.
In accordance with our company policy of providing our clients with the highest levels and standards of expertise; JCP Estate Agents have created and built a professionally qualified team to advise and act on your behalf in all aspects of the property transaction.
Whether you are a vendor, sales applicant, landlord or tenant, you will experience a unique, friendly, yet highly professional approach when in contact with any of the Sales or Lettings Team.
What sets JCP Estate Agents apart is their willingness to go ‘that extra mile’ for their clients which has been rewarded by seeing those satisfied customers return to use the services of JCP Estate Agents again and again.
In accordance with our company policy of providing our clients with the highest levels and standards of expertise; JCP Estate Agents have created and built a professionally qualified team to advise and act on your behalf in all aspects of the property transaction.
Whether you are a vendor, sales applicant, landlord or tenant, you will experience a unique, friendly, yet highly professional approach when in contact with any of the Sales or Lettings Team.
What sets JCP Estate Agents apart is their willingness to go ‘that extra mile’ for their clients which has been rewarded by seeing those satisfied customers return to use the services of JCP Estate Agents again and again.
Latest Reviews
20th Dec 2020
reviewed by 'Harry'
18th Oct 2019
reviewed by 'James'
10th Sep 2019
reviewed by 'Geoffrey'
5th Dec 2018
reviewed by 'Amazing'
18th Apr 2018
reviewed by 'Furnace'
16th Mar 2018
reviewed by '71A'
Opening Hours
Address
James C. Penny Estate Agents
113 Walton Street
Oxford
Oxfordshire
OX2 6AJ
01865 554422
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £400,000 | £400,000 |
| Lettings | 80% | 83% | £875 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 8 | 6 | 6 | 0 | 0 | 0 | 1 | 1 |
Areas covered
- OX2
- Oxfordshire
- OX1
- OX5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Dec 20,2020
Dec 20,2020
1
people found
this helpful
this helpful
By far the worst experience we've ever had from an estate agent! It took over a month and a half to get our deposit back, meaning we very nearly could not pay the rent on our new flat and faced eviction. Typically deposits should be ...
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Oct 18,2019
Oct 18,2019
0
people found
this helpful
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We have rented our flat to tenants for the first time through JCP Estate Agents. Winnie arranged viewings by prospective tenants and showed them around. She managed this very efficiently and cheerfully; our tenants are now settled; and we are quite satisfied....
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Sep 10,2019
Sep 10,2019
1
people found
this helpful
this helpful
Francis sold our property for us in Stanton St John he kept us up to date with all the developments and he was spot on with his valuation obviously knows the local market very well....
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Dec 05,2018
Dec 05,2018
1
people found
this helpful
this helpful
It has been an absolute pleasure to work with Winnie, our companies have a great relationship together and Winnie's pleasant and helpful nature is a breath of fresh air, a real testament to herself and the company...
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Comment on agent fees
Good
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Apr 18,2018
Apr 18,2018
0
people found
this helpful
this helpful
Winnie has been very efficient and attentive. She is understanding of the needs of the tenant and has been very helpful. Thank you JCP and Winnie!...
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Good
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Apr 25, 2018
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(1)
Thank you for your kind words. You have been an excellent tenant and will be missed. Don't forget about us, whenever you are passing please do pop in to our Walton Street office.
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Mar 16,2018
Mar 16,2018
0
people found
this helpful
this helpful
Winnie has been friendly and helpful during the process of setting up the contract and beginning the tenancy at my new property. She's always on the other end of the phone to go through things and provide advice, and I wouldn't hesitate to recommend her....
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Apr 25, 2018
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Thank you for your kind words. Please do not hesitate to pop in to our Walton Street office whenever you are passing!
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Feb 27,2018
Feb 27,2018
2
people found
this helpful
this helpful
Winnie has been great! I have been living in America for a year so it's been hard for me to help look for the house and be in great contact but Winnie has been really useful and helpful with everything and also really patient while ...
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Feb 27, 2018
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(1)
Thank you for such a lovely review! I am pleased to see that you are happy with our services in renting your first student property in the UK. Please don't forget about us if you're passing our Walton Street office, make sure to pop in!
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Feb 12,2018
Feb 12,2018
4
people found
this helpful
this helpful
In my limited experience of organising future property, the ride has been very smooth and straight forward. I would most likely attribute this to the work of Winnie. I can't imagine it's an easy task trying to heckle a handful of undergraduates into filling out ...
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Feb 15, 2018
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Thank you so much for taking the time to leave this lovely feedback. We are delighted to have been able to help. Don't be a strange, if you're ever passing our Walton Street Office, please pop in and say hello!
Many thanks,
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Feb 09,2018
Feb 09,2018
3
people found
this helpful
this helpful
Working with Winnie to organise a house rental has been a really pleasant experience. From choosing houses and organising viewings to explaining and chasing paperwork Winnie has always been courteous, helpful, and quick to respond. Would be happy to use JCP again....
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Feb 12, 2018
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Thank you for taking the time to write such a nice review! I really appreciate it. If you're ever passing our office, Don't be a stranger and make sure to pop in!
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Feb 08,2018
Feb 08,2018
4
people found
this helpful
this helpful
Winnie Taylor has been superb in dealing with the management of my let property. She has been very helpful and efficient with all my enquiries, and is very professional....
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Feb 09, 2018
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Thank you for taking the time to write such a lovely review, I really appreciate it. If you're ever passing our office, please don't be a stranger and pop in!
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Feb 01,2018
Feb 01,2018
3
people found
this helpful
this helpful
Teresa and Winnie Taylor were excellent throughout in the purchase and letting of my apartment, very professional and efficient. I am very happy....
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Feb 09, 2018
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Thank you for taking the time to write such a pleasant review, I really appreciate it. If you're ever passing, please do come in and see us in our Walton Street Office!
Kind Regards
Winnie Taylor | James C. Penny Estate Agents | Oxford ...
Oct 24,2017
Oct 24,2017
2
people found
this helpful
this helpful
Elizabeth has been incredibly helpful and super-efficient in all my dealings with her. She was particularly helpful in advising me what renovations to make to my property, and in carrying them out....
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Oct 25, 2017
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Thank you for taking the time to write such a kind review, I really appreciate it. Don't forget to come in and see us in our Walton Street office if you're passing.
Many thanks,
Elizabeth Baddeley | James C. Penny Estate Agents | Oxford ...
Oct 23,2017
Oct 23,2017
1
people found
this helpful
this helpful
The staff at JCP were professional, patient and persistent at every stage of the selling process. The standard of feedback and communication was excellent and I have no hesitation in giving my wholehearted recommendation to others considering using their services....
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Oct 25, 2017
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Thank you very much for your kind words!
Best wishes, Helen Dodd | JCP Estate Agents ...
Sep 11,2017
Sep 11,2017
1
people found
this helpful
this helpful
We are very satisfied with the eventual outcome of our long association with JCP. Whilst our first attempt to sell and buy a property with them was unsuccessful, by establishing contact we were later introduced to a property "off -market" which was ideal for us (...
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Jul 17,2017
Jul 17,2017
1
people found
this helpful
this helpful
This is the third sale which JCP has arranged for us. In each case they have achieved a very satisfactory result within a short time span....
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May 17,2017
May 17,2017
1
people found
this helpful
this helpful
I have nothing but the highest praise for my experience selling my property through JCP Estate Agents. I was kept fully informed at every stage of the process, the first offer I received was at the asking price, and I had only the nicest and ...
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May 11,2017
May 11,2017
1
people found
this helpful
this helpful
We were impressed with the personal service and communication that we received, and would recommend JCP Estate Agents to friends....
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Dec 01,2016
Dec 01,2016
4
people found
this helpful
this helpful
I would not hesitate to recommend James C. Penny to landlords and tenants. A very warm welcome as soon as you open the door, thank you Elizabeth & Stanley all for all the help and advice you have given us....
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Comment on agent fees
Good
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Dec 01, 2016
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The team here at James C. Penny Estate Agents is thrilled to hear such good feedback and we're proud to give the landlords of Oxford sound advice on the lettings market. We hope to see you in the office again soon, please pop in for a cup of tea any time. Elizabeth Baddeley (Lettings Manager) ...
Nov 17,2015
Nov 17,2015
11
people found
this helpful
this helpful
Please, tenants- especially students- stay away from this company. We rented a property through JCP that was owned by one of it's staff members, Israr. Getting anything fixed was a nightmare. Every time we rang or went in to see them, they'd assure us it ...
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Mar 10,2015
Mar 10,2015
7
people found
this helpful
this helpful
I have been using this agent for over 5 years and I have had nothing but a great service. I find the staff professional friendly and very helpful....
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Comment on agent fees
fair
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Mar 09,2015
Mar 09,2015
7
people found
this helpful
this helpful
Great service honest straight forward Estate Agents, would recommend to anyone wanting to let their property out. An agent that cares, lots don't....
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Mar 08,2015
Mar 08,2015
6
people found
this helpful
this helpful
I have been renting a 1 bedroom property through this company for over 2 years, they have been very professional in dealing with maintenance and returning my calls and replying to my emails. I would recommend this company to anyone looking to rent in oxford. They have ...
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Comment on agent fees
Fees are inline with other agents
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Jan 28,2015
Jan 28,2015
6
people found
this helpful
this helpful
I have been letting properties for over 15 years through all the Oxford leading letting agencies. and felt intensely disappointed and by-passed as the owner of the property: most major agents will find reasons why the tenants' damages to properties are simply attribuable to wear and ...
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Comment on agent fees
a very acceptable sum, considering the level of rent achieved
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Jan 28,2015
Jan 28,2015
6
people found
this helpful
this helpful
my dealings with the agent has been perfect. always genuine with us and respond promptly and swiftly whenever an issue arises. we have unfortunately had an issue with damp in the bathroom and they have worked to resolve it as soon as possible. even beyond ...
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Nov 29,2014
Nov 29,2014
6
people found
this helpful
this helpful
I am writing to express my gratitude and appreciation for the most excellent service provided by the JCP Letting Agency in Jericho Oxford on Walton St. I am new to both letting and to the UK so the prospect of letting a place and living ...
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Nov 20,2014
Nov 20,2014
5
people found
this helpful
this helpful
I an excellent experience with the guys at JCP. Israr, Stan, Anthony and the rest of the team were all very personable and helpful. Any general questions and requests pertaining to property maintenance were actioned swiftly. Everything from the application process through to the handover ...
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Aug 04,2014
Aug 04,2014
8
people found
this helpful
this helpful
Both the landlord and the estate agent hid from us the fact that there was an additional £32/week for cleaning (2hrs) and gardening (1hr) that were payable directly to her cleaner and gardener. This was told to us when we went in to sign the ...
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Aug 28,2013
Aug 28,2013
10
people found
this helpful
this helpful
We recently moved out of a property which we rented for a year. We did not leave because of problems with the property, we left because of James C Penny's impossible and obstructive behaviour in dealing with us throughout the year. Any requests were delayed ...
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Aug 22,2013
Aug 22,2013
11
people found
this helpful
this helpful
Wish we had read the online reviews for this agency before paying them any money.
Problems with a private rental. We signed a tenancy contract and paid our deposit plus a large agency fee for a furnished flat. They then decided to let the flat ...
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Jul 17,2013
Jul 17,2013
10
people found
this helpful
this helpful
Our experience has been very negative as tenants, and they aren't providing good service for the property's owner. They've let major repairs go unattended, which has lead to damage to the property. Beware the outrageous lease renewal fee - 50% of a month's rent for doing ...
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What agent could do to change your mind?
Completed repairs when they said they would. Returned calls and emails.Attached Filesnbsp;
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David
(12)
Teresa
(5)
Elizabeth
(2)
Francis
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 21/05/2024, 12:35 PM by Elizabeth BaddeleyComplaints Procedure
No procedure set.
Last updated at 11:35 AM 21/05/2024 by Elizabeth Baddeley
